DR-S250N User Manual
6T3-0166-E1.10
1.10
CANON ELECTRONICS INC.
Manual
Canon imageFORMULA DR-S250N starting from £ 615.20 (2024) | Price Comparison Skinflint UK
Bedienungsanleitung
Canon imageFORMULA DR-S250N ab € 644,59 (2024) | Preisvergleich Geizhals Österreich
User Manual for Canon models including: DR-S250N imageFORMULA Scanners, DR-S250N, imageFORMULA Scanners, Scanners
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Document DEVICE REPORTb187b872e10affe9e7154fe5d84cb0861aa4User Manual
· Please read this manual before operating this scanner.
· After you finish reading this manual, store it in a safe place for future reference.
Table of Contents
Introduction ......................................................................... 4
Symbols Used in This Manual...................................................... 5
Before Using the Scanner............................ 6 System Requirements of Software............................... 6 Important Safety Instructions ....................................... 7
Installation Location ................................................................ 7 AC Adapter.............................................................................. 7 Moving the Scanner ................................................................ 8 Handling .................................................................................. 8 Disposal .................................................................................. 9 When sending the scanner for repairs .................................... 9
Features of the Scanner .............................................. 10 Names and Functions of Parts ................................... 13
Operation Panel .................................................................... 16
Basic Operation ......................................... 20 Power Supply ............................................................... 20
Turning the Power ON .......................................................... 20 Turning the Power OFF......................................................... 21
Documents ................................................................... 22 How to Place Documents ............................................ 24
Scanning multiple documents ............................................... 24 When scanning a document one page at a time (Bypass mode) ...................................................................... 26 Placing Cards........................................................................ 27 Placing Folded Documents ................................................... 28 Scanning with Carrier Sheets................................................ 29 Loading passports................................................................. 30
Scanning..................................................... 32 Scanning with a Smart Device.................................... 34
Displaying the Web Menu ..................................................... 34 Scanning with CaptureOnTouch Lite Web ............................ 35
Scanning with CaptureOnTouch ................................ 38
Starting and Exiting CaptureOnTouch .................................. 38 Selecting a scanner............................................................... 39 Screen Descriptions .............................................................. 40 Standard Scanning................................................................ 41 Scanning Shortcut................................................................. 43
Scanning by Selecting a CaptureOnTouch Job from the Scanner.......................................................... 49
Creating a Job with CaptureOnTouch ................................... 49 Selecting a Job from the Scanner ......................................... 50
Scanning with a Job Registered in the Scanner (for Users) ..................................................................... 51 Scanning with a Mopria-Compatible Device.............. 52 Scanning with More Detailed Settings ....................... 53
Setting the Long Document Mode......................................... 53 Detecting a document double feed........................................ 53
Making settings ......................................... 55 Web Menu Operating Procedure................................. 56
Screen Descriptions .............................................................. 56 Displaying Administrator Settings.......................................... 57
Settings Menu Operating Procedure .......................... 58
Example of Operating Each Screen ...................................... 58
Web Menu List .............................................................. 60
Administrator settings............................................................ 60 Others ................................................................................... 60
Settings Menu List ....................................................... 61
Scan Settings ........................................................................ 61 Device Configuration ............................................................. 61 Network Settings ................................................................... 61 COT Lite Web........................................................................ 61 Version Information ............................................................... 61 Help ....................................................................................... 61
List of Purpose-by-Purpose Settings ......................... 62 Scanner Settings .......................................................... 63
Setting the Language for Display .......................................... 63 Setting an Area ..................................................................... 64 Checking/Resetting the Roller Feed Count ........................... 66 Setting the Time to Replace the Roller.................................. 67 Checking/Resetting the Scan Count ..................................... 68 Setting the Date and Time..................................................... 69 Making the Setting for Automatically Turning Off the Power .................................................................................... 72 Setting the Name for the Scanner ......................................... 73 Setting the Buzzer ................................................................. 74 Initializing All Settings............................................................ 75
2
Resetting Settings to the Factory Default State (Performing a Factory Reset)................................................ 76 Backing Up Settings (Web Menu Only)................................. 77 Loading Backed Up Settings (Web Menu Only).................... 77 Restricting Functions (Web Menu Only) ............................... 78 Managing Icons (Web Menu Only)........................................ 78 Upgrading the Scanner (Web Menu Only) ............................ 79 Restricting the Data That Can Be Changed by General Users (Web Menu Only) ..................................... 80 Acquiring a Scanner Log (Web Menu Only).......................... 80 Temporarily Disabling Double Feed Detection (Settings Menu Only) ............................................................ 81 Temporarily Setting Passport Mode (Settings Menu Only) ... 81 Displaying Information about the Scanner ............................ 82
Network Settings.......................................................... 84
Setting an IP Address ........................................................... 84 Searching for the Scanner via the Network (Enabling mDNS) .................................................................. 86 Performing Management Using SNMP (Web Menu Only).... 87 Make It Possible to Send Images by Email (Setting a Mail Server) (Web Menu Only) ............................. 92 Increasing the Security of an SFTP Connection (Setting a Secret Key) (Web Menu Only).............................. 92 Managing Root Certificates (Web Menu Only)...................... 93 Displaying Network Information ............................................ 95
Security Settings.......................................................... 96
Using a PIN Code when Logging In ...................................... 96 Installing an SSL Server Certificate (Web Menu Only) ......... 99 Setting an Administrator Password ..................................... 100
Web Menu Settings.................................................... 101
Changing the Data to Be Displayed on the Display of the Scanner (Web Menu Only).................................................. 101 Setting CaptureOnTouch Lite Web (Web Menu Only) ........ 102
Setting the COT Admin Server Function ................. 103
Setting the COT Admin Server............................................ 103 Automatically Logging Out after Sending Scanned Images ................................................................................ 105 Setting the Time for Automatic Logout................................ 106
Registering a Job in the Scanner (for Administrators) ................................................... 107
Creating/Editing/Registering Jobs in the Web Menu........... 107 Setting Items for Scan Mode............................................... 108 Setting Items for Output Mode ............................................ 108
Other Setting Items ............................................................. 112
Maintenance ............................................ 113 Daily Maintenance ...................................................... 113
Cleaning the Scanner.......................................................... 113 Cleaning the Display ........................................................... 113 Cleaning the Inside of the Scanner ..................................... 113 Cleaning the Sensor Glass and the Rollers ........................ 113 Replacing Consumable Parts.............................................. 116 Removing the Document Feed Tray ................................... 119 About the Canon imageFORMULA Driver Setting Tool ..... 120
Troubleshooting ....................................... 121 When in Trouble ......................................................... 121
Problems with the Scanner ................................................. 121 Problems with Scanning...................................................... 124 Problems with the Web Menu ............................................. 137
Frequently Asked Questions..................................... 140
Questions about CaptureOnTouch...................................... 140 Questions about the scanner driver .................................... 141 Questions about the scanner .............................................. 142
Clearing a Paper Jam................................................. 143 Error Message ............................................................ 145 Uninstalling the Software .......................................... 148
Appendix .................................................. 150 Specifications ............................................................. 150
Replacement parts .............................................................. 151 Option.................................................................................. 151 About the Flatbed Scanner Unit .......................................... 152 Dimensions.......................................................................... 152
Regulations................................................................. 153 Index ............................................................................ 156
3
Introduction
Thank you for purchasing the Canon imageFORMULA Document Scanner. Please read the following manuals carefully and familiarize yourself with the functions of the scanner before use to ensure you sufficiently understand the functions and make the most of the scanner's capabilities. After reading the manuals, store them in a safe place for future reference.
Manuals for the Scanner
Documentation for this scanner consists of the following manuals. Product Safety Guide
Before using the scanner, be sure to read and follow these instructions. Setup Guide This describes setup procedures for the scanner. Read this manual when you first use the scanner. User Manual (this manual) This manual contains the operating procedures of the scanner. (PDF electronic manual only)
If you are using Windows, the User Manual (electronic manual) will be registered to the following location when the software is installed.
The User Manual (electronic manual) will be registered to the following location.
4
Symbols Used in This Manual
The following section explains the symbols and indications used in the manual for this scanner. Before you start reading the manual, take a moment to glance through it and familiarize yourself with their meanings.
WARNING
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. To use the scanner safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the scanner correctly, and avoid damaging the scanner.
Hint
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
5
Before Using the Scanner
System Requirements of Software
To use the scanner, your computer must satisfy the following system requirements.
Computer
CPU:
Memory:
Hard disk:
USB interface: Monitor:
Intel Core i3 2.13GHz or faster Intel Core i5 2.3GHz or faster 4 GB or more 16 GB or more 10 GB or more available space required for installation of all software USB 3.2 Gen1x1/ USB2.0 Resolution of 1024 × 768 (XGA) or better recommended.
Operating system
· Microsoft Windows 10 (32-bit and 64-bit editions) · Microsoft Windows 11 · Microsoft Windows Server 2016 · Microsoft Windows Server 2019 · Microsoft Windows Server 2022 · macOS 11 · macOS 12 · macOS 13 This is the environment as of July 2023. For the latest software support information, go to the Products page on the Canon website.
Other requirements
· An ISIS-compatible application or a TWAIN-compatible application that is compatible with the above operating systems.
· .NET Framework 4.6.2 or later
IMPORTANT
· Use the USB interface provided as standard with your computer. However, normal operation is not guaranteed with all USB interfaces, even if present as standard equipment on the computer. For details, consult your local authorized Canon dealer.
· Scanning speeds are lower if your computer's standard USB interface is USB Full-Speed (equal to USB 1.1.)
· The USB cable you are using should be the one originally included with the scanner.
· If the CPU, memory, interface card, and other specifications do not satisfy the installation requirements, the scanning speed may be greatly reduced and transmission may take a long time.
· Even if the computer satisfies the system requirements, the scanning speed may vary, depending on the specification of the computer and the environment.
· The scanner drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN-compatible applications. For details, contact your application software retailer.
· In Windows 10 tablet mode, the software may disrupt the display.
Precautions for Use in 64-bit Operating Systems (Windows only)
· The ISIS driver supplied with this product supports scanning with 32bit applications only.
6
Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.
Installation Location
The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements. Provide adequate space around the scanner for operation,
maintenance, and ventilation.
Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. The following conditions are recommended for optimal scanning quality: Room temperature: 10 °C to 35 °C (50 °F to 95 °F) Humidity: 20% to 80% RH
Avoid installing the scanner near equipment that generates a magnetic field (e.g. speakers, televisions, or radios.)
Do not block the ventilation holes.Doing so could cause the scanner to overheat, creating a fire hazard.
100 mm (3.9")
100 mm (3.9")
100 mm (3.9")
Provide adequate space in front of the scanner for documents output after being scanned.
Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the scanner.
Avoid locations where a considerable amount of dust accumulates as dust may adversely affect the inside of the scanner.
Avoid warm or humid locations, such as in the vicinity of a water faucet, water heater, or humidifier. Avoid locations where ammonia gas is emitted. Avoid locations near volatile or flammable materials, such as alcohol or paint thinner.
Avoid locations that are subject to vibration.
AC Adapter
Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
Do not connect other electrical equipment to the same power outlet to which the scanner is connected. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner.
Never try to take the AC adapter apart or modify it in any way, as this is dangerous.
The power cord may become damaged if it is often stepped on or if heavy objects are placed on it.
Do not use the power cord while it is coiled. Do not pull directly on the power cord. When disconnecting the
power cord, grasp the plug and remove it from the outlet. Keep the area around the power cord clear of objects so that the
power cord can be disconnected easily in an emergency. Do not use an AC adapter other than the one provided with the
scanner. Do not use the AC adapter provided with the scanner with other products. If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information.
7
Moving the Scanner
When moving the scanner, always hold it with both hands to avoid dropping it.
Make sure to disconnect the interface cable and AC adapter before moving the scanner. If the scanner is transported with these items connected, the plugs and connectors may be damaged.
Handling
WARNING Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock. Never use alcohol, benzene, paint thinner, aerosol sprays, or any
other highly flammable substance near the scanner. Do not cut, damage, or modify the power cord. Do not place heavy
objects on the power cord, and do not pull or excessively bend the power cord. Never connect the power cord when your hands are wet. Do not connect the scanner to a multi plug power strip. Do not knot or coil the power cord as this may result in a fire or electric shock. When connecting the power cord, make sure that the power plug is securely and completely inserted into the power outlet.
The supplied power cord set is intended for use with this scanner only. Do not use it with other electronic equipment. In addition, do not use power cord sets other than the one supplied with the scanner. Doing so may result in fire or electric shock.
Do not take the scanner apart or modify it. Never try to take the AC adapter apart or modify it in any way, as
this is dangerous. Do not use flammable spray near the scanner. When cleaning the scanner, turn OFF the power and disconnect the
power cord from the power supply. Clean the scanner using a slightly dampened cloth which has been
well wrung out. Never use alcohol, benzene, paint thinner, or any other flammable substances. If the scanner makes strange noises, or gives off smoke, heat, or strange odors, or the scanner does not function or other abnormalities occur when you use the machine, immediately turn OFF the power, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever become damaged, immediately turn OFF the power, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. Before moving the scanner, be sure to turn OFF the power, and disconnect the power plug from the power outlet
CAUTION
Do not install the scanner on a surface that is unstable or tilted, or in an area subject to excessive vibrations, as this may cause the scanner to fall, resulting in personal injury or damage to the scanner.
Never place small metal objects such as staples, paper clips, or jewelry on the scanner. These items may fall into the scanner, and cause a fire or electric shock. Should such objects ever fall inside the scanner, immediately turn OFF the power, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.
Do not install the scanner in a humid or dusty location. Doing so might cause a fire or electric shock.
8
Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury.
Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region). Doing so might cause a fire or electric shock.
When unplugging the power cord, grasp it firmly by its plug. Do not pull directly on the power cord, as this may damage or expose the cord's internal wiring, resulting in a fire or electric shock.
Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power plug, you will be unable to unplug it in an emergency.
Do not allow water or flammable substances (alcohol, paint thinner, benzene, etc.) to spill into the scanner, as this may result in a fire or electric shock. Doing so might cause a fire or electric shock.
Turn OFF the power for safety when not using the scanner for a long period of time, such as overnight. Also, turn OFF the power and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it, as this may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner.
Be careful when loading paper into the scanner and when removing jammed paper, as it is possible to cut your hand on the edge of a sheet of paper.
Disposal
When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner. Before disposal, refer to "Initializing All Settings" (See p. 75) or "Resetting Settings to the Factory Default State (Performing a Factory Reset)" (See p. 76) to erase the data inside the scanner.
When sending the scanner for repairs
When a request is made for repairs, the scanner needs to be sent to the specified address. When sending the scanner, use the packing box in which it came. Firmly secure the scanner with packaging material when you place it in the packing box.
9
Features of the Scanner
The main features of the scanner are described below.
Scanner Features
CaptureOnTouch Lite Web Function Ready to Use Right Out of the Box General document scanners require the installation of scanner drivers and scanning applications on your computer before use. The DR-S250N has software installed in the scanner itself and is equipped with the CaptureOnTouch Lite Web function, which allows you to scan without installing any applications on your computer or smart device. Just connect the scanner to the same network as that of your computer or smart device, and you can start scanning immediately without installing anything. It allows easy scanning in new work styles, including branch offices, business trips, and coworking spaces.
Connection Modes That Can Be Selected According to the Usage Environment You can use the scanner with both wired LAN and USB connections. If you use it with a LAN connection, you can easily share the scanner among multiple computers on the network. It also supports IPv6, allowing it to be used in various office environments.
Display Allowing for Intuitive Operation It has a display that allows for intuitive operation and clearly shows solutions in case of errors.
Registration of Scan Settings in the Scanner You can register frequently used scan/destination settings in the scanner. Even without a computer or smart device, you can complete everything from scanning to transmission. Even with registered jobs, you can temporarily change the settings and scan. Even with jobs that normally scan in monochrome, you can perform operations flexibly, such as scanning in color only when there are color pen entries and turning OFF ultrasonic double feed detection only when an envelope is mixed in the batch of documents.
Secure Operation Management You can restrict non-administrator users from changing settings. You can set whether to restrict users for each function.
Support of a Variety of Documents You can scan a wide range of document types, from small sizes like business cards and receipts to A4-sized documents, passports, long documents, and cards. In addition, when using "Folio mode", you can scan documents up to a maximum size of A2. It also supports long documents, allowing you to scan documents up to a maximum of 5,588 mm (220 inches).
Full Auto Mode A Full Auto Mode is provided in CaptureOnTouch and the scanner driver to allow scanning under automatically determined conditions. Scanning conditions such as the color mode and page size are set automatically based on the document being scanned.
Presets Settings suitable for passports and documents with photos are prepared in advance as presets. In addition, users can also register their preferred settings.
Support of Various Destinations Data transmission according to the application, such as email and FTP, is possible. You can directly send data to Teams or Slack with the email function.
Environmentally Friendly Energy-Saving Design The design is energy-saving, consuming up to 22 W during operation and 1.6 W in sleep mode.
Mopria Certification (Universal Scan) You can easily scan from Mopria-compatible devices or operating systems (such as ChromeOS and Android).
10
Detection Functions
Auto Resolution Detection When enabled in the CaptureOnTouch or scanner driver settings, this function detects the content of documents and determines the scanning resolution automatically. It can optimize the file size.
Auto Color Detection Automatically detects whether scanned documents are color, grayscale, or black and white.
Paper Size Detection Detects the size of the scanned document and creates an image without margins.
Content Skew Correction Even if the print on the document is skewed, it is corrected to be straight.
Character Emphasis You can adjust the thickness of characters and lines, improving the OCR processing accuracy for characters with thin lines.
Ultrasonic Double Feed Detection The scanner stops feeding when the ultrasonic sensor detects that two or more document pages are feeding at the same time.
Text Orientation Detection
The text orientation on each page is detected, and the scanned image is rotated in 90-degree increments as necessary for normalization.
Text Enhancement Modes
The scanner is equipped with three functions to improve the
visibility and OCR processing accuracy of documents with low
character visibility.
· Advanced Text Enhancement mode
: Makes
documents with a dark background or uneven background easier
to read.
· Advanced Text Enhancement II mode: Makes it easier to read
characters on documents with a uniform background and faint
characters and background.
· Active Threshold mode: Can batch process various types of documents, such as documents with faint characters or stains, at once.
* These modes may not work, depending on the type of document.
Image Processing Functions
Color Emphasis Function Creates a black and white or grayscale image that emphasizes a specific color (red, blue, or green) or a chromatic color. This is useful when you want to emphasize notes written with a marker or a faint imprint. You can specify only one color when specifying a specific color, but if you select a chromatic color, it can handle multiple colors in the document or different colors in each document.
Color Drop-Out Function Creates a black and white or grayscale image that removes a specific color (red, blue, or green) or a chromatic color. This is convenient when you want to scan ledgers or other documents with colored ruled lines.
Document with Photo Mode When you scan a document with both photos and characters, this mode can maintain high reproduction of both characters and photos. It can beautifully scan application forms with a face photo attached, for example.
Folio Scan and Front/Back Combination Function Documents that are too large to fit in the feeder inlet can be folded and scanned on both sides, with the images then combined into a single image. The method for combining images can also be set, so that you can also combine the front and back of the document. You can combine the front and back of a card or postcard placed horizontally to create a single easy-to-view image.
Noise Reduction Reduces the noise in the image, making it easier to see and also allowing you to output images with a restrained file size.
11
MultiStream With applications that support the scanner's MultiStream capability, three images with different scanning conditions are created from a single scan pass. However, this function is only available when using software that supports MultiStream.
Barcode Detection Can detect barcodes within the document. Also, by using CaptureOnTouch, you can detect barcodes/2D codes included in the document and split the file.
Patchcode Detection Patchcode sheets can be inserted in the document stack to perform batch separation.
1200 dpi Support Supports output up to 1200 dpi.
* 1200 dpi images are generated from 600 dpi ones.
Other requirements
Auto Start The scanner is equipped with an auto start function, which enables scanning to be automatically started when a document placed in the feeder is detected.
Sleep Mode The scanner is designed to save energy by automatically entering the sleep mode if 10 minutes elapse without scanning or another operation being performed.
A4/LEGAL Carrier Sheet Support Use the separately sold carrier sheet (A4 or LEGAL), you can scan without damaging the original.
Passport/Booklet Support Supports separately sold carrier sheets (for passports). You can also scan passports and booklets.
Data Erasure Function Performing a factory reset (See p. 76) erases all data inside the scanner and resets it to the factory default state.
COT Admin This is a server application that can be used for centralized management of jobs/scanners/users. User authentication functions in the scanner and logon functions using NFC become available. For details of COT Admin, refer to the "COT Admin Server User Manual".
Canon DR Scanner Management Tool This is a server application that can be used for centralized management of scanners. You can manage consumables, error status, firmware versions, etc. collectively. Even for scanners used with a USB connection, they can be managed by installing agent software on the computer.
12
Names and Functions of Parts
Front View (With the Document Eject Tray Closed)
2
3 1
4
A OPEN Lever
Pull this toward you to open the front unit.
B Document Feed Tray
Place the document.
C Document Guides
Align the document guides with both edges of the document to ensure that the document feeds straightly.
D Power button
Press this to turn on the scanner. When pressed, the power indicator is lit. To turn off the scanner, long press this button (for two seconds or longer).
The power button lights or flashes as follows depending on the scanner status.
Power Button Indication Description
· Power is on
Lit
· An error (paper jam, front unit is open, double feed, etc.) has
occurred
Flashing (slowly)
Sleep mode
Flashing (quickly)
A factory reset is in progress.
13
Front View (With the Document Eject Tray Open)
1
2
3 4
5
A Feed Extension Support
Open this when placing long paper in the scanner.
B Feed Support
Pull this out to support loaded documents.
C Feed Selection Lever
Use this lever to change the way documents are fed. Push it down to feed scan documents one at a time (Normal mode). (See p. 24) Push it up to feed scan documents that are fastened together, such as invoices, without separating them (Bypass mode). (See p. 26)
D Operation Panel (See p. 16)
6
7
E Front Unit
Open this when cleaning the inside of the scanner or replacing rollers.
F Document Eject Tray
Pull this out to scan documents. Scanned documents are output here. When scanning multiple documents of varying sizes at one time, pulling out and lifting up this tray locks the angle of the tray, so the documents ejected onto the tray are aligned.
G Document Eject Stopper
This prevents the ejected document coming out of the document eject tray and aligns the leading edge of the document. It can be moved to any position on the document eject tray to match the length of the document.
14
Back View
1
2
3
4
6
5
A Power Connector
Connect the supplied AC adapter to this connector.
B USB Connector
Connect the supplied USB cable to this connector.
C Connector for Options
This can be used if you purchase options (such as an NFC reader). Sealed with a sticker when the scanner is purchased. Remove the sticker when using options.
D LAN Connector
Connect a network cable that supports RJ-45 (10Base-T/100BaseTX/1000Base-T).
E Factory Reset Button
This is used when you want to reset all settings and firmware versions to the factory default state (perform a factory reset).
F Theft Prevention Hole (Security Slot)
Connect an anti-theft key chain or the like.
15
Operation Panel
1
2 345
67
A Display
Displays jobs, messages, counters, etc.
B Keys
Used to select a job and the settings menu.
C Menu Key
Displays the settings menu. (See p. 55)
D Back Key
Returns you to the previous screen.
E Stop Key
Stops the scan under execution.
F OK Key
Used to confirm the selection.
G Start Key
Starts scanning documents.
Indication Examples on the Display
Data that appears on the display differs depending on the state of the scanner. A typical example of a screen is shown below.
1
23
4 5
A Display Count Area
Displays the number of sheets of the document scanned.
B Feed Method Display Area
Displays the document feed method. Switch the feed method with the feed switching lever of the scanner. (See p. 24, p. 26)
Indication
Description
No indication Normal feed
Bypass mode
16
C Connection Mode Area
Displays the method of connecting the scanner to the computer.
Indication
Description
Connected via USB.
Connected via wired LAN.
Not connected to the computer.
Connected both via USB and wired LAN.
D Title Area
Displays the title of the operating screen.
E Comment Area
Displays selectable menu items and job items, error messages, etc.
Job Screen
Jobs on USB
Displays the jobs registered in CaptureOnTouch on the computer connected to the scanner via USB. For details of how to scan using these jobs, refer to "Scanning by Selecting a CaptureOnTouch Job from the Scanner" (See p. 49).
Jobs on Scanner
Displays the jobs registered in the scanner. For details of how to register jobs in the scanner, refer to "Registering a Job in the Scanner (for Administrators)" (See p. 107). For details of how to perform scan registration using jobs registered in the scanner, refer to "Scanning with a Job Registered in the Scanner (for Users)" (See p. 51).
Jobs on <Computer Name>
Displays the jobs registered in CaptureOnTouch on the computer connected to the scanner via wired LAN. For details of how to scan using these jobs, refer to "Scanning by Selecting a CaptureOnTouch Job from the Scanner" (See p. 49).
17
Message Screen
Displays the status of the scanner. When an error occurs, the description of the error and the error code are displayed.
PIN Code Input Screen
When the PIN function is enabled, entry of a PIN is required when the scanner is turned on. For details of whether the PIN function is enabled or disabled, refer to "Using a PIN Code when Logging In" (See p. 96).
Depending on the screen, icons representing keys on the scanner are displayed.
Indication
Description
OK Key
Start Key
Stop Key
Menu Key
Help Screen
On the screen displaying [Help], pressing the Stop key displays help text.
Key to operate Keys
OK Key Back Key
Description
Used to change the value at the cursor position.
Used to confirm the value at the cursor position. Used to move the cursor to the right. If the cursor is at the right end position, sets the data in the scanner.
Used to move the cursor to the left.
18
Screen Displayed When COT Admin Mode Is Enabled
If COT Admin mode is enabled, the following screens may be displayed depending on the authentication settings of COT Admin.
Key to operate Keys
OK Key Back Key Menu Key Start Key
Description
Used to change the value at the cursor position.
Used to confirm the value at the cursor position. Used to move the cursor to the right. If the cursor is at the right end position, sets the data in the scanner.
Used to move the cursor to the left.
Used to switch upper-case characters, lowercase characters, numeric values, and symbols.
Used to set the entered data in the scanner.
19
Basic Operation
Power Supply
Turning the Power ON
The power of the scanner can be turned ON and OFF with the power button on the front of the scanner.
1 Make sure that the scanner and computer are connected
properly.
2 Press the power button.
When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows.
Power button
If the taskbar icon appears as , the scanner is not properly connected to the computer. Check the status of the power supply and USB cable.
When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows.
The power button lights blue when the power turns ON.
Hint When connected via USB, a balloon message such as shown below appears on the task bar. If you wait a while, automatic scanner recognition will end and the scanner will become ready to use.
If the taskbar icon appears as , the scanner is not properly connected to the computer. Check the status of the power supply and USB cable.
20
Turning the Power OFF
When you press and hold the power button two seconds or longer, the scanner turns off.
IMPORTANT · Except for emergencies, do not disconnect the power cord to turn
the power off. · When turning on the scanner after it turns off, wait at least 10
seconds before turning it back on. · If you will not be using the scanner for an extended period, turn off
the power and disconnect the power cord from the AC outlet for safety.
Hint The scanner's auto power off setting is enabled by default, and the scanner will turn off automatically if it is not operated for 4 hours. For information on disabling this setting, refer to "Making the Setting for Automatically Turning Off the Power" (See p. 72).
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Documents
The scanner can scan documents ranging in size from business cards to A4/LTR. The document sizes that this scanner can scan are shown below.
Plain Paper Size Width: 50.8 mm to 216 mm (2" to 8.5") Length: 54 mm to 356 mm (2.1" to 14") (You can scan documents up to 5,588 mm (220") long by setting the scanner to the Long Document mode.) Paper thickness Normal feed: 27 to 209 g/m2 (7 to 56 lb bond) 0.04 mm to 0.25 mm (0.00157" to 0.00984") Non separation feed: 27 to 255 g/m2 (7 to 68 lb bond) 0.04 mm to 0.3 mm (0.00157" to 0.0118") Loading capacity A4 size or smaller: 60 sheets (80 g/m2 (22 lb bond)) Larger than A4 size: 40 sheets (80 g/m2 (22 lb bond)) Make sure stacks do not exceed 6 mm in height for either of the above.
IMPORTANT The documents to be scanned must satisfy certain criteria. Read the following items carefully.
· When scanning multiple documents of different sizes, place the documents so that they cover the entire span of the feed rollers by aligning the centers and leading edges of the documents.
Align the centers
Align the leading edges
Feed roller · It is recommended that documents exceeding 356 mm (14") size
are fed one sheet at a time. · Scanning documents before the ink is dry can cause problems with
the scanner. Always make sure that the ink on a document is dry before scanning it. · Scanning documents that are written in pencil or similar material may make the rollers and scanning glass dirty, which can lead to smudges on the scanned image and transfer the dirt to subsequent documents. Always clean the internal parts of the scanner after scanning such documents. · When scanning a two-sided document that is printed on thin paper, the image on the opposite side of each page may show through. In this case, adjust the scanning intensity in the application software before scanning the document. · Laminated documents may not be scanned correctly, depending on the document.
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· Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy.
There are creases or fold lines.
Carbon paper
There are curls.
The surface is coated.
There are tears.
There are clips or staples.
Extremely thin document such as semi-transparent thin paper.
Documents with excessive paper dust particles.
Business Card
Size
Width: 50 mm to 55 mm (2" to 2.2")
Length: 85 mm to 91 mm (3.3" to 3.6") Paper thickness 128 to 255 g/m2 (34 to 67.8 lb bond) 0.15 mm to
0.3 mm (0.00591" to 0.0118")
Orientation:
Vertical feeding only
IMPORTANT
If a stack of business cards cannot be fed properly, reduce the number of cards in the stack.
Card (plastic) Size Card thickness: Orientation: Embossed Loading capacity
86 mm x 54 mm (3.37" x 2.12") (ISO standard) 1.4 mm (0.055") or smaller Horizontal feeding only Possible 3 cards (non-embossed), 1 card (embossed)
CAUTION
· When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly because load is applied to them. In addition, cards that get jammed may be damaged when you remove them.
· Embossed cards may not be able to be scanned correctly, depending on the type of embossment.
· When scanning cards, make the following setting on the scanner driver settings screen. For Windows: Uncheck [Detect by Ultrasonic] on the [Error Detection] tab. For macOS: Uncheck [Double Feed Detection] or set the detection method to [Detect by Length]. For details, refer to the Help of the scanner driver.
Passport
Size
88 mm x 125 mm (3.464" x 4.921") (ISO
standard)
Paper thickness 4 mm (0.157") or less (including carrier sheet)
When scanning the passport, open the passport and insert it in the
separately sold carrier sheet before feeding.
23
How to Place Documents
Scanning multiple documents
Standard paper feeding should be used when scanning multiple documents of a standard size at one time. Standard paper feeding enables multiple documents to be fed while separating each page.
1 Pull out the document eject tray.
IMPORTANT Pull the document eject tray forward according to the various lengths.
Hint When scanning multiple documents of varying sizes at one time, pulling out and lifting up the document eject tray locks the angle of the tray, so the documents ejected onto the tray are aligned.
The document eject tray can be adjusted to 3 lengths. Pull out the document eject tray according to the length of the document. Also, erect the document eject stopper on the front edge if necessary.
2 Pull out the feed support.
Open the feed extension support when placing long documents.
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3 Set the feed selection lever to Normal mode.
5 Place the document.
4 Open the document guides wider than the width of the
document you are going to scan.
6 Align the document guides with both edges of the
document.
IMPORTANT · Handle the document carefully when placing it. Take care not to cut
your hand on the edges of the paper. · Before you place a document, check to make sure it does not
contain paper clips, staples, or other small metal objects. These items may cause a fire or electrical shock, damage the document, or cause a paper jam or scanner malfunction.
25
· Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it, as this may result in personal injury. Be extra careful of neckties and long hair. If anything gets caught in the scanner, immediately turn OFF the power, and disconnect the power cord from the power outlet to stop scanning.
· Always smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled, it may cause a paper jam.
· If feeding stops due to a system error or paper jam while the scanner is scanning, resolve the problem, make sure that the scanned image of the last page that was successfully fed has been stored, and then resume scanning the remaining document pages.
· After you finish scanning, close the document eject tray and the feed support to prevent damage to the scanner while it is not being used.
When scanning a document one page at a time (Bypass mode)
When scanning a thick document one page at a time or scanning a document that has multiple pages fastened together, set the feed selection lever to Bypass mode. This enables the placed document to be scanned without the pages being separated, regardless of the number of pages.
1 Set the feed selection lever to Bypass mode.
2 Place the document as described in the "Scanning
multiple documents" (See p. 24). IMPORTANT
· When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the edge that is fastened together is facing down.
· When a double feed occurs, refer to "A document double feed occurs." (See p. 126) and "A plastic card, envelope, or booklet is detected erroneously as a double feed." (See p. 126) in "When in Trouble".
26
Placing Cards
Depending on whether the cards have a bumpy surface, the way to place the cards may differ.
CAUTION · When scanning cards, place them to be fed horizontally. If you
place cards to be fed vertically, they may not be ejected properly because load is applied to them. In addition, cards that get jammed may be damaged when you remove them.
In the case of cards with a bumpy surface (that have been embossed)
When scanning cards that have been embossed, set the feed selection lever to Bypass mode and then place one card at a time in the scanner horizontally.
1 Set the feed selection lever to Bypass mode.
· When scanning cards, make the following setting on the scanner driver settings screen. For Windows: Uncheck [Detect by Ultrasonic] on the [Error Detection] tab. For macOS: Uncheck [Double Feed Detection] or set the detection method to [Detect by Length]. For details, refer to the Help of the scanner driver.
2 Adjust the document guides to fit the width of the card to
be scanned.
3 Place the card horizontally, with the reverse side facing
you, and the top of the card facing down.
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CAUTION Place the cards one at a time.
In the case of cards without a bumpy surface (that have not been embossed)
When scanning cards that have not been embossed, place the cards horizontally in the scanner.
1 Adjust the document guides to fit the width of the card to
be scanned.
2 Place the card horizontally, with the reverse side facing
you, and the top of the card facing down.
Placing Folded Documents
Folio Scan enables you to scan documents that are larger than A4/ LTR and therefore do not fit in the feeder. To use the function, fold the document in half lengthwise and place it into the feeder. The scanner will scan both sides and combine the scanned images into a single image.
1 Set the feed selection lever to Bypass mode.
Hint
Up to 3 cards can be placed in the scanner at the same time if they are not embossed.
2 Fold the document in half.
Crease the document firmly down its center to fold the document in half. Fold the document so that its edges are neatly aligned. If the document is not folded properly, paper jams may occur or distortions may appear in the combined scanned image.
IMPORTANT A portion of the scanned image will be missing at the fold line.
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3 Place the document with the folded edge facing right and
the top edge facing downward.
Scanning with Carrier Sheets
To prevent damage to a document while scanning it, insert it into an optional carrier sheet before loading it in the scanner.
1 Set the feed selection lever to Bypass mode.
IMPORTANT
Adjust the document guides to fit the width of the document. Otherwise, the image may scan as skewed or shifted.
Hint
· You can set how to combine the front and the back according to how the document is folded. For details, refer to the Help of the scanner driver.
· The maximum size for the combined image is A2. Use this method to scan A2-sized documents.
· Set [Page Size] to half the size of the paper you are actually going to scan on the scanner driver settings screen. When scanning a folded document of a size other than the standard format, set [Page Size] to [Match original size] (Windows)/ [Detect automatically] (macOS). For details, refer to the Help of the scanner driver.
CAUTION When scanning with a carrier sheet, make sure to set the Feed Selection Lever to Bypass Mode.
2 Insert the document into the carrier sheet.
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3 Load the document with the sealed end of the carrier
sheet as the leading edge.
After placing the document, align the document guides with both edges of the document.
CAUTION If the document is not placed properly inside the carrier sheet, you may get a document jam or not get a scan image as intended.
IMPORTANT · Insert documents straight into the center of the carrier sheet.
Proper scanning will not be possible if the document is too close to either side, tilted, or protruding from the carrier sheet.
· The maximum thickness that can be scanned is 127 g/m2. If the thickness exceeds 127 g/m2, the scanner may break down due to problems such as paper jam.
· As a rough guide, replace the carrier sheet after 1,000 scanning operations with a single 80 g/m2 (22 lb bond) sheet inserted. Carrier sheet is a consumable item. Replace it with a new one when necessary, if there is visible damage or smudging or if a paper jam occurs.
Loading passports
To scan a passport, insert the passport into the separately sold carrier sheet (for passports) and then place it onto the scanner.
1 Set the feed selection lever to Bypass mode.
· When using a carrier sheet (LEGAL), set the long document mode of the scanner driver to [Long Document Mode (1000 mm)]. (See p. 53)
CAUTION
When scanning passports, make sure to set the Feed Selection Lever to Bypass Mode.
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2 Open the page of the passport that you want to scan.
Insert the passport into the carrier sheet so that the thicker side is positioned as close as possible to the sealed end.
3 Load the document with the sealed end of the carrier
sheet as the leading edge and the page you want to scan facing down.
IMPORTANT
· Depending on the condition of the carrier sheet or passport, the image may not be scanned completely or the scanner's image correction may not function properly. If this is the case, set [Page Size] to a larger paper size (A4, for example) on the scanner driver settings screen, and then scan again. For details, refer to the Help of the scanner driver.
· If the size of the passport differs greatly from the size of the carrier sheet, a document jam may occur or the scanner's image correction may not function properly.
· When scanning passports, set [Dots per inch] to 300 dpi or less on the scanner driver settings screen. For details, refer to the Help of the scanner driver.
· The maximum thickness that can be scanned is 4 mm with the passport inserted inside the carrier sheet. If the thickness exceeds 4 mm, the scanner may break down due to problems such as paper jam.
· Depending on the thickness and condition of the passport or booklet you put in the carrier sheet, the image may become distorted.
· Carrier sheet is a consumable item. Replace it with a new one when necessary, if there is visible damage or smudging.
After placing the document, align the document guides with both edges of the document.
CAUTION If the carrier sheet or passport is not loaded properly, you may get a document jam or not get a scan image as intended.
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Scanning
You can scan in various ways with this scanner. Here are recommended scanning methods suitable for your scanner and environment.
What device will you be using for
scanning?
Are you using the scanner individually?
Are you sharing it within a group?
Are your scan settings always
fixed?
Who makes the scan settings?
Will you manage what is displayed on the scanner for each
user?
Recommended scanning method
Smart device
Scanning with a Smart Device
p. 34
Computer
Using it individually
Sharing it within a group
Differ every time Always fixed
Each user
Scanning with CaptureOnTouch p. 38
Scanning by Selecting a
CaptureOnTouch Job from the
p. 49
Scanner
The administrator
Registering a Job in the Scanner (for Administrators)
p. 107
makes them
No
collectively
Scanning with a Job Registered
in the Scanner (for Users)
p. 51
Yes
Setting the COT Admin Server
p. 103
Function
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Use it simply
Use it with management
Scanning method
Scanning with CaptureOnTouch Lite
Web
p. 35
Scanning with CaptureOnTouch
p. 38
Scanning by Selecting a CaptureOnTouch Job
from the Scanner
p. 49
Scan with a job registered in the
scanner
p. 51
Use the COT Admin server function
p. 103
Just connect the computer or smart device to the same network as that of the scanner, and you can start scanning without installing any drivers or applications.
You can scan a document with a simple operation merely by selecting the screen panel.
You can scan by calling the scan settings (jobs) registered in CaptureOnTouch from the operation panel.
You can scan by preregistering scan settings (jobs) in the scanner and calling them from the operation panel.
You can centrally manage job/scanner/ user information using a server application.
Scanning with a smart device
Scanning with a computer
Scanning with the scanner
Sharing it within a group
Multifunctional
Thorough management
Features
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Scanning with a Smart Device
When scanning from a smart device, scan with the CaptureOnTouch Lite Web function from the Web Menu. You can start scanning immediately without installing scanner drivers or software.
IMPORTANT The smart device and the scanner must be on the same network.
Displaying the Web Menu
The Web Menu is a tool that enables you to scan, make scanner settings, and display information, using a web browser. Scanning from the Web Menu is achieved by the CaptureOnTouch Lite Web function. For information about the scanner settings that can be made from the Web Menu, refer to "Making settings" (See p. 55).
Displaying the Web Menu from the QR code on the operation panel
1 Press the Menu key on the operation panel.
The [Settings Menu] appears.
3 Scan the QR code with the smart device.
The Web Menu appears.
Displaying the Web Menu by entering the IP address of the scanner into the web browser
1 Start the web browser on the smart device.
2 Enter the IP address of the scanner into the address field
of the web browser. The Web Menu appears.
Hint If you are using a computer, you can also display the Web Menu from the Canon imageFORMULA Driver Setting Tool. (See p. 120)
2 Press the and keys to select [COT Lite Web] and
press the OK key. A QR code appears.
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Scanning with CaptureOnTouch Lite Web
The following explains the procedure for scanning and saving a document with CaptureOnTouch Lite Web. Refer to the Help of the Web Menu for detailed settings.
1 Place the document in the scanner.
2 Display the Web Menu. (See p. 34)
3 Click [Scan].
If you are asked for a password, enter the password. Refer to "Setting CaptureOnTouch Lite Web (Web Menu Only)" (See p. 102) to see if you need to use a password.
4 Set the [Scan mode].
Color mode
Select the color mode for scanning the document from the following:
Color
Scan the document in color.
Grayscale
Scan the document in grayscale.
Black and White Scan the document in black and white.
Page Size
Specify the paper size of the document to be scanned. If you select [Auto], the scanner will detect the size of the document and scan it.
Dots per inch
Specify the resolution of the scan. The unit is dpi.
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Scanning side
Skip blank page
Simplex Duplex
If there are blank pages in the document, skip those pages when scanning.
Scan only one side of the document.
Scan both sides of the document.
Double feed detection
Turn ON/OFF the double feed detection function.
Passport mode
Scan the document with settings appropriate for a passport. When it is turned ON, [Double feed detection] is turned OFF.
5 Click [Output mode] and set the [Output mode].
Hint
This is effective when the [Color mode] in [Scan mode] is set to [Color] or [Grayscale].
Multi-pages
Specify the saving method when scanning a document with multiple pages.
All Pages Single Page
Save all pages of the document into one file.
Save each specified number of pages into one file.
Hint This is effective when [File format] is [PDF] or [TIFF].
Add OCR information
When you turn it ON, the text part of the scanned image is recognized and saved with the text data added.
Hint This is effective when the [File format] is [PDF].
Language for OCR
Set the language to be recognized with [Add OCR information].
Hint This is effective when the [File format] is [PDF] and [Add OCR information] is turned ON.
File format
Specify the file format for the scanned image to be saved.
Quality
You can set the image quality on a scale of 1 to 4. Setting it to "1" results in the highest compression rate, reducing the file size of the scanned image, but degrading the image quality. Setting it to "4" results in the lowest compression rate, reducing the degradation of the image quality.
36
6 Click [Scan].
Scanning starts. When the scan is finished, the [Check scanned images] screen opens.
Hint If scanning continuously, set the next document, and click the [Continue Scanning] button. Document scanning starts.
7 Once you have confirmed the scanned image, click
[Save].
The scanned image file will be compressed into a ZIP file and saved within the smart device.
Scanned image
The image saved on the smart device can be moved to online storage or utilized in cloud services using the functions of the smart device and applications. For details, refer to the instruction manual of the smart device.
37
Scanning with CaptureOnTouch
CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. Multiple scanning methods, which can be selected according to the purpose and application, are available.
Starting and Exiting CaptureOnTouch
By default, CaptureOnTouch becomes resident in the system when you start your computer.
Click in the taskbar and then click [Open CaptureOnTouch] from the menu which appears to start CaptureOnTouch and display the main window.
Hint You can also start CaptureOnTouch from the Start menu. Click [Start] [CaptureOnTouch] [CaptureOnTouch V5 Pro] (for 32-bit Windows 10, [CaptureOnTouch V4 Pro]) in this order.
Standard Scanning
Select the document type and the output method according to the purpose of the scan from the panels, and scan the document.
Scanning Shortcut
If you save a combination of frequently used document type and output method as a shortcut, you can have the document scanned and outputted by clicking one panel. This is useful when you use the same setting repeatedly.
Click (CaptureOnTouch icon) in the menu bar and then click [Launch CaptureOnTouch] from the menu which appears to start CaptureOnTouch and display the main window.
Exiting CaptureOnTouch
To close the CaptureOnTouch window, click at the top of the window. This closes the window, but CaptureOnTouch will continue to reside in the system.
To quit the CaptureOnTouch application, click in the taskbar, and select [Exit] from the menu.
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Selecting a scanner
The following is an explanation of how to select a scanner using CaptureOnTouch.
CaptureOnTouch becomes no longer resident in the system and the icon disappears from the taskbar.
To close the CaptureOnTouch window, click at the top of the window. This closes the window, but CaptureOnTouch will continue to reside in the system. Click (CaptureOnTouch icon) in the menu bar, and select [Exit] from the menu.
1 Click the (CaptureOnTouch Icon) on the taskbar. 2 Click [Select Scanner] on the menu.
Restarting CaptureOnTouch
To use CaptureOnTouch after it has been made not resident in the system, use one of the following procedures to restart it. CaptureOnTouch will start and become resident in the system again.
3 Select the scanner you are using and click [OK].
Click [Start] [CaptureOnTouch] [CaptureOnTouch V5 Pro] (for 32bit Windows 10, [CaptureOnTouch V4 Pro]) in this order.
Open [GO] [Applications] folder from the Finder, and double-click [CaptureOnTouch].
Hint
If the scanner you are using does not appear, reinstall the scanner driver.
39
1 Click (CaptureOnTouch Icon) in the menu bar and then
click [Select Scanner] from the menu which appears.
Screen Descriptions
There are two areas in the CaptureOnTouch main screen, [Scanning Shortcut] and [Standard Scanning]. Use the [ ] [ ] at the top right of the main window to move between sections.
2 Select the scanner you are using and click [OK].
Various panels have been prepared according to the scan types and outputs in each section. Click the [New document]/[New output]/[New shortcut] button, and a new panel will be added.
Hint Click to open the Help.
40
Standard Scanning
Operations; Selecting the Select document panel -> Selecting the Select output panel -> Start scanning
1 Place the document in the scanner.
2 Click the select document panel for the document to be
scanned from [1 Select document]. The selected [Select document] panel will be displayed in orange.
3 Click the output panel for the scan image application from
[2 Select output].
The selected [Select output] panel will be displayed in orange.
41
4 Click the [SCAN] button.
Hint
If scanning continuously, set the next document, and click the [Scan more pages] button. Document scanning starts.
The document is scanned. When the scan is finished, the preview screen opens.
Hint If using the same document selection and output combination the next time, click the [Save to Shortcut] button. The Select document and Select output that you selected are added to Scanning Shortcut. A new panel is added in the Scanning Shortcut panel view.
CAUTION · If you configure scanning conditions that consume a large
amount of the computer's memory, scanning may stop because of insufficient memory. If an error message appears due to insufficient memory while scanning is in progress, stop scanning, change the scanning conditions, and then try scanning again. · A multiple-page scan cannot be saved when it reaches the file size of 2 GB. Change the save settings if an error message is displayed.
42
5 To check the scanned image, click the [Finish] button.
Click the button to edit the output settings. Click the [Cancel] button to discard the scanned image and return to the main window. When the output has finished, a popup window will be displayed. If saving the scanned image, a link to open the save destination folder will be displayed. This completes the Standard Scanning.
Scanning Shortcut
Operations; Save [Scanning Shortcut] -> Scan the document -> Output the scanned images By adding scanning shortcuts that combine frequently-used document selections and outputs, you can scan just by clicking the Scanning Shortcut panel.
Hint If a registered scanning shortcut is assigned as a job, you can run shortcut scans using these settings from the operation panel of the scanner. (See p. 49)
Registering and editing scanning shortcuts
Multiple scanning shortcuts can be allocated to CaptureOnTouch.
1 Either click the [New shortcut] button in [Scanning
Shortcut], or select the document panel and output panel in [Standard Scanning], and click the [Save to Shortcut] button. A scanning shortcut panel will be created.
Hint If you click [Open storage folder], the folder in which the saved scanned images were saved opens. Depending on the output settings, the [Open storage folder] link may not be displayed.
43
Hint You can also create a new shortcut panel by clicking on the [New shortcut] button, and in the menu that appears, selecting the type of Scanning Shortcut.
2 The Edit Scanning Shortcut Panel dialog box appears
when you click the Edit button.
3 Click the [Document] tab to set the Select document
settings.
44
4 Click the [Batch separation] tab to set the batch
separation.
5 Click the [Output] tab to set the outputs.
45
6 Click the [Index] tab to set the index file.
7 Click the [Option] tab to set the options.
[Edit after scanning]
Check it on to enable modifying the scanned images in Scan Editing screen. When unchecked, the Edit window is not displayed in Scan Editing screen.
[Enable additional scan]
Check it on to display [Scan more pages] button in the Scan Editing screen to enable continuing scanning.
[Job assignment]
You can assign a scanning shortcut as a job. When a scanning shortcut is assigned as a job, an icon for the assigned job No. will be displayed in the scanning shortcuts panel.
46
Selecting and scanning shortcuts
1 Place the document in the scanner. 2 Click the scanning shortcut panel.
[Order of output]
You can add or delete the output, and also change the order of output.
8 Click the [General] tab to make other settings.
The document is scanned. When the scan is finished, the preview screen opens.
CAUTION
· If you configure scanning conditions that consume a large amount of the computer's memory, scanning may stop because of insufficient memory. If an error message appears due to insufficient memory while scanning is in progress, stop scanning, change the scanning conditions, and then try scanning again.
· A multiple-page scan cannot be saved when it reaches the file size of 2 GB. Change the save settings if an error message is displayed.
Hint
If scanning continuously, set the next document, and click the [Scan more pages] button. Document scanning starts. If [Enable additional scan] is disabled in the scanning shortcut settings, the [Scan more pages] button will not be displayed.
[Name]
Enter the Scanning shortcut panel name.
47
Hint
If [Edit after scanning] is disabled in the scanning shortcut settings or if [Output a file when scanning] is enabled, the edit window will not be displayed. Click the button to edit the output settings. Click the [Cancel] button to discard the scanned image and return to the main window. When the output has finished, a popup window will be displayed. If saving the scanned image, a link to open the save destination folder will be displayed. This completes the shortcut scans.
3 To check the scanned image, click the [Finish] button.
Hint
If you click [Open storage folder], the folder in which the saved scanned images were saved opens. Depending on the output settings, the [Open storage folder] link may not be displayed.
48
Scanning by Selecting a CaptureOnTouch Job from the Scanner
By registering a frequently-used scanning method as a scanning shortcut in CaptureOnTouch and assign a job number, you can scan by selecting the job number from the operation panel of the scanner.
Hint
If [Do not display the main screen when the scan is started with the scanner button] is checked in the CaptureOnTouch Environmental settings, the CaptureOnTouch main screen will not be displayed when a scan is started from the operation panel. Only dialog boxes and error messages during scanning, and completion popup windows are displayed. In addition, [Edit after scanning] and [Enable additional scan] in the Edit Scanning Shortcut Panel dialog box are disabled.
Creating a Job with CaptureOnTouch
1 Refer to "Registering and editing scanning shortcuts"
(See p. 43) to create a scanning shortcut panel.
2 Set a job number for [Job assignment] on the [Option]
tab.
49
Selecting a Job from the Scanner
1 On the [Select Job] screen on the operation panel of the
scanner, press the and keys to select the computer in which jobs are registered, and press the OK key.
2 Press the and key to select the job you want to
execute.
Jobs that are registered in CaptureOnTouch on the computer are displayed.
Jobs on USB
Select this to use a job registered in CaptureOnTouch on the computer connected to the scanner via USB.
Jobs on Scanner
Select this to use a job registered in the scanner. Refer to "Scanning with a Job Registered in the Scanner (for Users)" (See p. 51).
Jobs on <Computer Name>
Select this to use a job registered in CaptureOnTouch on the computer connected to the scanner via wired LAN.
3 Press the Start key.
Scanning starts. While scanning is in progress, the number of pages scanned is indicated on the display, in addition to the scanner settings.
50
Scanning with a Job Registered in the Scanner (for Users)
You can scan by calling a job pre-registered in the scanner from the operation panel. For details of how to register jobs in the scanner, refer to "Registering a Job in the Scanner (for Administrators)" (See p. 107).
1 On the [Select Job] screen on the operation panel of the
scanner, select [Jobs on Scanner], and press the OK key.
You can temporarily change the job settings, [Color Mode], [Dots per inch], [Page Size], and [Scanning Side]. This is convenient when you need to scan a document that differs from the usual ones. Use the and keys to select the item you want to set, and press the OK key. Once you scan something or return to the [Job List] screen with the Back key, the settings on the [Job Settings] screen will reset back to their original state.
2 Select the job you want to execute from the [Job List]
screen.
3 Press the Start key.
Scanning starts. While scanning is in progress, the number of pages scanned is indicated on the display, in addition to the scanner settings. Hint When you press the OK key while a job is selected, the [Job Settings] screen will open.
51
Scanning with a Mopria-Compatible Device
You can scan with a standard application of a Mopria-compatible device. For details, refer to the instruction manual of the device used.
IMPORTANT Depending on the application, the functions may be restricted.
52
Scanning with More Detailed Settings
If you want to scan with the advanced settings dialog box of CaptureOnTouch or with software other than the bundled software, refer to the Help of the scanner driver.
Setting the Long Document Mode
The length of documents that can be scanned with the scanner is normally 356 mm (14"), but you can scan documents up to 5,588 mm (220") long by setting the scanner to the Long Document mode.
IMPORTANT
By selecting the Long Document mode and setting the [Page Size] on the scanner driver settings screen to Auto-detection, documents of up to 5,588 mm (220") in length can be scanned. Note the following when using the Long Document mode: · When scanning in the Long Document mode, if the document is
placed on the scanner in a skewed position, it may hit the edges of the feeding area and be damaged. Be careful to place the document so that it is not skewed. · When scanning with the Long Document mode, paper jam detection may react slowly, resulting in damage to the document. Be careful to avoid paper jams. · When scanning long documents, make sure to set the feed selection lever to Bypass mode, and scan the documents one at a time. · When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors also occur due to memory shortage, and scanning may be disabled. · When scanning documents with [Long Document Mode (3000 mm)] or [Long Document Mode (5588 mm)] selected on the [Long Document Mode] tab, the image may not be scanned completely if 400 dpi or 600 dpi is selected, or if [Color] is selected for [Color mode] and [Duplex] is selected for [Scanning Side]. If this happens, select a lower dpi, or select [Monochrome] for [Color mode] or [Simplex] for [Scanning Side] and scan the document.
Detecting a document double feed
This scanner includes a function to detect document double feeds. By using this function, the scanner will automatically stop when it detects that multiple documents have been fed at the same time. You can also specify whether to save the scanned image after scanning has finished and continue scanning the document (Rapid recovery system). For details, refer to the Help of the scanner driver.
What to do when a double feed is detected
When not using the rapid recovery system
If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. When this happens, the following error appears on the display.
Also, a message screen is displayed to notify you that a double feed has been detected.
When this happens, stop the scanning in the application and then scan the documents again.
53
When using the rapid recovery system
If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. The following message appears on the display, and you can specify whether to continue scanning.
Also, the [Rapid Recovery System] screen appears to enable you to specify whether to continue scanning.
Buttons of [Rapid recovery system] Screen [SAVE & CONTINUE]
[STOP]
[DISCARD & CONTINUE]
Description
Saves the preview image as a scanned image and scans the rest of the document.
Discards the preview image and stops scanning.
Discards the preview image and continues scanning. Place the double fed document again before clicking this button.
54
Making settings
You can make the detailed settings for the scanner from the Web Menu displayed by the web browser and the Settings Menu on the operation panel. If you want to do a search from menu items, see "Web Menu List" (p. 60)/"Settings Menu List" (p. 61) If you want to do a search from purposes, see "List of Purpose-by-Purpose Settings" (p. 62)
Web Menu
Settings Menu
IMPORTANT We recommend the following web browsers:
Microsoft Edge latest version
Windows
Firefox latest version
Chrome latest version
macOS
Safari latest version
Android
Chrome latest version
iOS
Safari latest version
55
Web Menu Operating Procedure
For information about displaying the Web Menu, refer to "Displaying the Web Menu" (See p. 34).
Screen Descriptions
Performs a scan. (See p. 35) Displays the screen for editing jobs to register in the scanner. (See p. 107)
(When connected via https)
(When connected via http)
Displays the communication method with the Web Menu. Clicking this when connected via http changes the connection to https. If you want more secure communications, change to the https connection. Depending on the environment, a warning may appear on the web browser when you change to https. Refer to "Installing an SSL Server Certificate (Web Menu Only)" (See p. 99).
(When logged in as an administrator)
(When logged in as a general user)
Displays the login status. To log in as an administrator, you need the administrator password.
Displays the Help.
Set the display language of the screen. It supports the following 15 languages. English/German/French/Italian/ Spanish/Japanese/Dutch/Simplified Chinese/Traditional Chinese/Russian/ Korean/Turkish/Portuguese/Thai/ Vietnamese
56
Displaying Administrator Settings
1 Click [Administrator settings].
3 Click [OK].
The [Administrator settings] screen appears.
2 Enter the administrator password.
The administrator password at the time of factory shipment is written on the label affixed to the scanner.
IMPORTANT To ensure security, we recommend changing the administrator password without leaving it as shipped from the factory. Refer to "Setting an Administrator Password" (See p. 100).
57
Settings Menu Operating Procedure
1 Press the Menu key on the operation panel.
The Settings Menu appears.
IMPORTANT Depending on the settings made by the administrator, you may need the administrator password to change settings.
Example of Operating Each Screen
Key to operate Keys
OK Key
Back Key
Description
Used to change the selected item.
Used to make a confirmation.
Returns you to the previous screen.
Key to operate Keys
OK Key
Back Key
Description
Used to change the selected item.
Used to make a confirmation.
Returns you to the previous screen without making a confirmation.
58
Key to operate Keys
OK Key
Back Key
Description
Used to change the selected item.
Used to make a confirmation.
Returns you to the previous screen without making a confirmation.
Key to operate Keys
OK Key
Back Key Start Key
Description
Used to change the value at the cursor position.
Used to confirm the value at the cursor position. Used to move the cursor to the right. If the cursor is at the right end position, sets the data in the scanner.
Used to move the cursor to the left. If the cursor is at the left end position, returns you to the previous screen without saving the value.
Used to set the entered data in the scanner.
Key to operate Keys OK Key
Back Key
Menu Key Start Key
Description
Used to change the value at the cursor position.
Used to confirm the value at the cursor position. Used to move the cursor to the right.
Used to move the cursor to the left. If a value has already been entered, it will be deleted. If the field is blank, the scanner returns to the previous screen without saving a value.
Used to switch upper-case characters, lower-case characters, numeric values, and symbols. The types that can be switched vary depending on the screen.
Used to set the entered data in the scanner.
59
Web Menu List
Administrator settings
Device Configuration
Communication settings
Language/Timezone
Roller Feed Count
Current Scan Count Date/Time Power management SNMP mDNS PIN Server Certificate Scanner Name Buzzer
p. 63 p. 64 p. 65 p. 66 p. 67 p. 68 p. 69 p. 72 p. 87 p. 86 p. 96 p. 99 p. 73 p. 74
Network Settings
IPv4
p. 84
COT Admin Server Mail server SFTP server
p. 103 p. 92 p. 92
System management
Save settings Restore settings Functional restriction Manage icons Log output setting Version up Administrator Password Root Certificate Access Level Initialize SDK for UI customization CaptureOnTouch Lite Web Settings
p. 77 p. 77 p. 78 p. 78 p. 80 p. 79
p. 100
p. 93 p. 80 p. 75
p. 101
p. 102
Others
Device information Network Information Version Information
p. 82 p. 95 p. 83
60
Settings Menu List
Scan Settings
Detect Double Feed Passport
p. 81 p. 81
Device Configuration
Device Information p. 82
Language
p. 63
Date & Time
--
Date & Time
p. 69
Date Display Format
p. 70
NTP Settings
p. 71
Timezone
p. 64
Daylight Saving Time Settings
p. 65
Power Management p. 72
Maintenance
--
Rolller Count
p. 66 p. 68
Roller Replacement p. 67
Security
--
PIN Setting
p. 96
Admin Password Setting
p. 100
Scanner Name Setting
p. 73
Buzzer
p. 74
mDNS
p. 86
Initialize
p. 75
Network Settings
Network Information IP Address Settings
IPv4 COTAdmin Settings
Server Settings
Connection Test
p. 95 -- p. 84 -- p. 103 p. 105 p. 106 p. 103
COT Lite Web
Displays a QR code on the display. By scanning it, you can use the CaptureOnTouch Lite Web function.
Version Information
Displays the version of the firmware of the scanner, etc.
Help
Displays the Help of scanning methods, error handling methods, and maintenance methods.
61
List of Purpose-by-Purpose Settings
Scanner Settings
Network Settings
To set the language for display To set an area To check/reset the roller count To set the time to replace the roller To check/reset the scan count To set the date and time To make the setting for automatically turning off the power To set the name for the scanner To set the buzzer To initialize all settings To reset the settings to the factory default state To back up settings To load backed up settings To restrict functions To change icons To upgrade the scanner To restrict the data that can be changed by general users To acquire scanner logs To temporarily disable double feed detection To temporarily set passport mode To display information about the scanner
p. 63 p. 64 p. 66 p. 67 p. 68 p. 69
p. 72
p. 73 p. 74 p. 75 p. 76 p. 77 p. 77 p. 78 p. 78 p. 79
p. 80
p. 80 p. 81 p. 81 p. 82
To set an IP address To search for the scanner via the network (enable mDNS) To perform management using SNMP To enable sending images by email (set a mail server) To increase the security of an SFTP connection (set a secret key) To manage root certificates To display network information
Security Settings
p. 84 p. 86 p. 87 p. 92 p. 92 p. 93 p. 95
To use a PIN when logging in To install an SSL server certificate To set an administrator password
Web Menu Settings
p. 96 p. 99 p. 100
To change the data to be displayed on the display of the scanner
To set CaptureOnTouch Lite Web
p. 101 p. 102
COT Admin Server Function Settings See p. 103
Registering a Job in the Scanner See p. 107
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Scanner Settings
Make the settings for the scanner.
Hint · Web Menu operating procedure: "Web Menu Operating Procedure" (See p. 56) · Settings Menu operating procedure: "Settings Menu Operating Procedure" (See p. 58)
Setting the Language for Display
Set the language for displaying data on the operation panel of the scanner.
Setting value
English (English) / Japanese ( ) / German (Deutsch) / French (Français) / Italian (Italiano) / Spanish (Español) / Dutch (Nederlands) / Simplified Chinese ( ) / Traditional Chinese ( ) / Russian () / Korean ( ) / Turkish (Türkçe) / Portuguese (Português)
Administrator settings > Device Configuration > Language/Timezone
Settings Menu > Device Configuration > Language
Click [Save] to save the settings.
63
Setting an Area
Set an area according to the area where you are using the scanner.
Setting a time zone
Set a time zone according to the area where you are using the scanner.
Setting value
UTC -12:00 to UTC +14:00 00 min / 15 min / 30 min / 45 min
Administrator settings > Device Configuration > Language/Timezone
Settings Menu > Device Configuration > Date & Time > Timezone
Click [Save] to save the settings.
64
Setting summer time
Set summer time according to the area where you are using the scanner.
Administrator settings > Device Configuration > Language/Timezone
Settings Menu > Device Configuration > Date & Time > Daylight Saving Time Settings > Daylight Saving Time
Click [Save] to save the settings.
Settings Menu > Device Configuration > Date & Time > Daylight Saving Time Settings > Period Settings
65
Checking/Resetting the Roller Feed Count
Check the total number of pages fed by the scanner (total number of pages of the document fed by the scanner). When replacing the roller with a new one, reset the counter.
Administrator settings > Device Configuration > Roller Feed Count Click [Reset] to reset the count.
Settings Menu > Device Configuration > Maintenance > Rolller Count > Roller Feed Count
Click [Save] to save the settings.
66
Setting the Time to Replace the Roller
Set whether to display a warning when it is time to replace the roller, as well as the approximate scan count that serves as a guideline for when to replace it.
Administrator settings > Device Configuration > Roller Feed Count Click [Initial value Settings] to reset Max roller feed count (recommended number of pages for roller replacement) to the factory default value.
Hint You can also change Max roller feed count, using the Canon imageFORMULA Driver Setting Tool. (See p. 120)
Settings Menu > Device Configuration > Maintenance > Roller Replacement > Enable Nortification
Settings Menu > Device Configuration > Maintenance > Roller Replacement > Max Count Setting
Click [Save] to save the settings.
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Checking/Resetting the Scan Count
Check/reset the scan count.
Administrator settings > Device Configuration > Current Scan Count Click [Reset] to reset the count.
Settings Menu > Device Configuration > Maintenance > Rolller Count > Current Scan Count
68
Setting the Date and Time
Set the date/time for the scanner.
Setting the date/time
Administrator settings > Device Configuration > Date/Time
Settings Menu > Device Configuration > Date & Time > Date & Time > Date
Click [Save] to save the settings.
Settings Menu > Device Configuration > Date & Time > Date & Time > Time
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Setting the date/time display format
Setting value
YYYYMMDD / MMDDYYYY / DDMMYYYY
Administrator settings > Device Configuration > Date/Time
Settings Menu > Device Configuration > Date & Time > Date Display Format
Click [Save] to save the settings.
70
Setting an NTP server
If the scanner is connected to the Internet, you can set it to synchronize with an NTP server.
Administrator settings > Device Configuration > Date/Time
Settings Menu > Device Configuration > Date & Time > NTP Settings > NTP Enable
NTP
Sets the NTP function to enabled/disabled.
Server Address
Enter the host name or IP address of the NTP server.
Synchronize on save
When it is turned ON, synchronization begins at the same time as saving.
Check time zone settings
Click it to move to the [Language/Timezone] screen (See p. 64).
Click [Save] to save the settings.
Settings Menu > Device Configuration > Date & Time > NTP Settings > NTP Server Enter the host name or IP address of the NTP server.
71
Making the Setting for Automatically Turning Off the Power
Sets the Auto Power Off Function. When enabled, it will automatically turn off the power to the scanner if the scanner is left unoperated for four hours.
Administrator settings > Device Configuration > Power management
Settings Menu > Device Configuration > Power Management > Auto Power Off
Click [Save] to save the settings.
72
Setting the Name for the Scanner
Set it with up to 15 single-byte characters. You can use uppercase and lowercase English letters, numbers, and hyphens (-).
Administrator settings > Device Configuration > Scanner Name
Settings Menu > Device Configuration > Security > Scanner Name Setting
Click [Save] to save the settings.
73
Setting the Buzzer
Set the timing of when the buzzer sound of the scanner is activated.
Setting value
Error
The buzzer sound is activated only when an error occurs.
Operation sound + error The buzzer sound is activated when an error occurs and when a key on the operation panel is pressed.
Hint The volume of the buzzer cannot be changed.
Administrator settings > Device Configuration > Buzzer
Settings Menu > Device Configuration > Buzzer
Click [Save] to save the settings.
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Initializing All Settings
Initialize all settings for the scanner.
Administrator settings > System management
Settings Menu > Device Configuration > Initialize
1 Click [Initialize].
2 Confirm the confirmation message and click [OK].
All settings will be initialized.
75
Resetting Settings to the Factory Default State (Performing a Factory Reset)
Performing a factory reset not only initializes the scanner settings but also resets the firmware version to the factory default state.
1 Turn off the power to the scanner (See p. 21). 2 While holding down the factory reset button (See p. 15),
press the power button to turn on the power.
3 When the power button starts to flash (quickly), release
the factory reset button. The scanner is restarted several times and then the power button lights up to indicate that the factory reset is completed.
IMPORTANT Do not turn off the power to the scanner while a factory reset is in progress.
76
Backing Up Settings (Web Menu Only)
Back up settings for the scanner to the computer. You can re-load backed up settings. "Loading Backed Up Settings (Web Menu Only)" (See p. 77)
Administrator settings > System management
Loading Backed Up Settings (Web Menu Only)
Load settings backed up to the computer. Settings will be overwritten by the backed up settings. "Backing Up Settings (Web Menu Only)" (See p. 77)
Administrator settings > System management > Restore settings
1 Click [Save settings].
The backup file will be saved to the computer.
1 Click [...] and specify a backup file in the file selection
dialog box. Settings will be overwritten by the contents of the backup file. Upon completion of overwriting, the scanner will automatically restart.
77
Restricting Functions (Web Menu Only)
Make some of the functions of the scanner unusable. Turning it OFF causes the function to become unusable.
CaptureOnTouch Lite Web
Makes the CaptureOnTouch Lite Web function unusable. For details of the CaptureOnTouch Lite Web, refer to "Scanning with CaptureOnTouch Lite Web" (See p. 35).
Mopria Scan
Makes the Mopria Scan function unusable. For details of the Mopria Scan, refer to "Scanning with a MopriaCompatible Device" (See p. 52).
CaptureOnTouch Mobile Scan
Makes the mobile app "CaptureOnTouch Mobile" unusable.
Change settings of "jobs on scanner"
When it is off, you can temporarily change job settings when scanning with a job registered in the scanner. (See p. 51) When you turn it on, you can no longer change the settings.
Administrator settings > System management > Functional restriction
Click [Save] to save the settings.
Managing Icons (Web Menu Only)
Add and delete icons representing jobs to and from the Web Menu. Administrator settings > System management > Manage icons
Adding an icon
1 Click
.
The [Add icon] screen appears.
2 On the [Add icon] screen, click [...] and specify an icon
file.
Hint
· The image file format that can be used is PNG format. · You can register up to 99 icons.
3 Click [Execute].
The icon is added.
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Deleting an icon
Hint
You cannot delete the pre-registered shared folder icon, FTP server icon, mail icon, or printer icon.
1 Click
.
The [Delete icon] screen appears.
2 Click the icon you want to delete. To select all icons,
[Select All].
The selected icon is checked.
3 Click [OK].
The selected icon is deleted.
Upgrading the Scanner (Web Menu Only)
Update the firmware for the scanner, using a firmware file.
Administrator settings > System management > Version up
1 Click [...] and select a firmware file.
2 Click [Execute].
The scanner starts to upgrade. Progress is displayed during the upgrade.
IMPORTANT · Do not turn off the scanner during the upgrade. · Do not exit the web browser displaying the Web Menu or close the
browser tab during the upgrade.
79
Restricting the Data That Can Be Changed by General Users (Web Menu Only)
You can specify whether an administrator password is required to change the settings for the items on the Settings Menu. By requiring the input of an administrator password, you can restrict the changes that general users can make.
Setting value
Read only Read/Write
An administrator password must be entered to change the settings.
An administrator password need not be entered.
Administrator settings > System management > Access Level
Acquiring a Scanner Log (Web Menu Only)
Acquire a scanner log.
Administrator settings > System management > Log output setting
Output level
Set the amount of information in a log file.
Click [Execute] to acquire a log file in ZIP format.
Click [Save] to save the settings.
80
Temporarily Disabling Double Feed Detection (Settings Menu Only)
Temporarily disable the double feed detection function. When scanning with a job for which the double feed detection function is enabled, make this setting if you want to temporarily disable the function. This is convenient when you need to scan a document different from the usual one that is likely to cause a double feed, using the same job. Once scanning is completed, the setting made here will return to the original one.
Settings Menu > Scan Settings > Detect Double Feed
Temporarily Setting Passport Mode (Settings Menu Only)
Temporarily enable passport mode. When scanning with a job for which passport mode is disabled, make this setting if you want to temporarily enable the function. This is convenient when you need to scan a document different from the usual one that is thick like a passport, using the same job. Once scanning is completed, the setting made here will return to the original one.
Settings Menu > Scan Settings > Passport
81
Displaying Information about the Scanner
Display various pieces of information about the scanner. For information about the network, refer to "Displaying Network Information" (See p. 95).
Displaying information about the scanner
Others > Device information
Settings Menu > Device Configuration > Device Information
Items to be displayed
· Date · Time · Scanner Name · Serial number · Total Scanning Count
· Total Jam Count · Roller Feed Count · Current Scan Count · Wired MAC address
Items to be displayed · Scanner Name · Serial Number · Total Scan Count · Roller Feed Count · Current Scan Count · Total Jam Count · Wired MAC address
82
Displaying the version of the firmware, etc.
Others > Version Information
Settings Menu > Version Information
Click [Third party license] to check license information about third party products.
83
Network Settings
Make settings for the network.
Hint · Web Menu operating procedure: "Web Menu Operating Procedure" (See p. 56) · Settings Menu operating procedure: "Settings Menu Operating Procedure" (See p. 58)
Setting an IP Address
Set the IP address of the scanner automatically or manually.
Setting an IP address automatically
If you enable DHCP, an IP address will be automatically set with DHCP. If you disable DHCP, set an IP address manually. "Setting an IP address manually" (See p. 85)
Hint For an IP address to be set with DHCP, a DHCP server must be operating within a subnetwork.
Administrator settings > Network Settings > IPv4 Address
Settings Menu > Network Settings > IP Address Settings > IPv4
DHCP
Specify whether to enable or disable DHCP.
Click [Save] to save the settings.
Select [Enable DHCP].
84
Setting an IP address manually
If you disable DHCP, set each item.
IP Address
Set the IP address of the scanner. The value must be four decimal numbers separated by dots and expressed in the [xxx.xxx.xxx.xxx] format.
IMPORTANT If the entered IP address is "0.0.0.0", "255.255.255.255", "127.xxx.xxx.xxx", or "169.254.xxx.xxx", a warning screen is displayed and the entry is rejected.
Subnet Mask
Set the subnet mask of the scanner. The value must be four decimal numbers separated by dots and expressed in the [xxx.xxx.xxx.xxx] format. When set to [0.0.0.0], a subnet mask appropriate for the IP address is automatically used.
IMPORTANT If the entered subnet mask is not a contiguous left-justified value, a warning screen is displayed and the entry is rejected.
Default Gateway
Set the IP address of the scanner gateway. The value must be four decimal numbers separated by dots and expressed in the [xxx.xxx.xxx.xxx] format. Also, the gateway needs to be running in the same subnetwork as the scanner. If [0.0.0.0] is set, this setting is disabled.
IMPORTANT If the entered default gateway is "0.0.0.0", "255.255.255.255", "127.xxx.xxx.xxx", "169.254.xxx.xxx", a warning screen is displayed and the entry is rejected.
Administrator settings > Network Settings > IPv4 Address
Click [Save] to save the settings. Settings Menu > Network Settings > IP Address Settings > IPv4
85
Searching for the Scanner via the Network (Enabling mDNS)
Enable/disable multicast DNS. This setting allows scanning applications to search for and automatically connect to the scanner. Usually, enable it. When the setting is disabled, you must manually specify the scanner using its assigned IP address to scan from the scanning application.
Administrator settings > Device Configuration > mDNS
Settings Menu > Device Configuration > mDNS
Click [Save] to save the settings.
86
Performing Management Using SNMP (Web Menu Only)
Make this setting if you want to monitor the scanner via a network, using SNMP.
Administrator settings > Device Configuration > SNMP
Community Setting
Displays the [Manage SNMP Communities] screen. "Editing/adding SNMP communities" (See p. 88) "Deleting an SNMP community" (See p. 89)
SNMPv3
Sets the SNMP v3 support function to enabled/disabled.
User Setting
Displays the [Manage SNMP Users] screen. "Editing/adding SNMP users" (See p. 89) "Deleting SNMP users" (See p. 90)
Click [Save] to save the settings.
SNMP
Sets the SNMP function to enabled/disabled.
Location
Input the location where the scanner is installed.
Auth trap
Sets the SNMP authentication trap function to enabled/disabled. By setting this to [ON], if an SNMP request is received from a community that is not registered in [Community Setting], then a message is sent to the trap destination.
SNMPv1
Sets the SNMP v1 support function to enabled/disabled.
87
Editing/adding SNMP communities
1 Click [Community Setting] on the [SNMP] screen.
The [Manage SNMP Communities] screen appears.
2 To edit a registered community, click the list. If you want
to create a new community, click
.
Up to three communities can be registered.
The [Edit SNMP Communities] screen appears.
3 Set each item.
Community name
Set a community name within 32 characters. You can use single-byte letters, numbers, hyphens, and underbars. An error appears when you click [Save] if the name is already being used or contains illegal characters.
MIB access restrict
Set the privileges for accessing MIB.
Read/Write
Permits reading/writing from/to MIB.
Read only
Permits only reading from MIB.
Host filtering
Sets permission to access the host.
All hosts
Permits access to all hosts.
Listed hosts
Permits access only to hosts specified in [Accepted hosts list].
Accepted hosts list
To specify a host to be accessed, input its IP address or computer name. You can specify a maximum of 5. You can input up to 64 characters in each line.
Trap
Select Enable/Disable for trap setting.
Trap destinations
To specify a host to be targeted for trap setting, input its IP address or computer name. You can specify a maximum of 5. You can input up to 64 characters in each line.
4 Click [Save].
88
Deleting an SNMP community
1 Click [Community Setting] on the [SNMP] screen.
The [Manage SNMP Communities] screen appears.
2 Click
.
The [Delete SNMP Community] screen appears.
Editing/adding SNMP users
1 Click [User Setting] on the [SNMP] screen.
The [Manage SNMP Users] screen appears.
2 To edit a registered user, click the list. If you want to
create a new user, click
.
Up to five users can be registered.
3 Check the community you want to delete. To select all
communities, click [Select All].
4 Click [OK].
The selected community is deleted.
The [Edit SNMP Users] screen appears.
89
3 Set each item.
User name
Set a user name within 32 characters. You can use single-byte letters, numbers, hyphens, and underbars. An error appears when you click [Save] if the name is already being used or contains illegal characters.
MIB access restrict
Set the privileges for accessing MIB.
Read/Write
Permits reading/writing from/to MIB.
Read only
Permits only reading from MIB.
Authentication algorithm
Specify the authentication method.
Authentication password
Set an authentication password using 8 to 16 characters. You can use single-byte letters, numbers, hyphens, and underbars. An error appears when you click [Save] if you input any illegal characters.
Encryption algorithm
Specify the encryption method.
Encryption password
Set an encrypted password using 8 to 16 characters. You can use single-byte letters, numbers, hyphens, and underbars. An error appears when you click [Save] if you input any illegal characters.
Trap
Select Enable/Disable for trap setting.
Trap destinations
To specify a host to be targeted for trap setting, input its IP address or computer name. You can specify a maximum of 10. You can input up to 64 characters in each line.
4 Click [Save].
Deleting SNMP users
1 Click [User Setting] on the [SNMP] screen.
The [Manage SNMP Users] screen appears.
2 Click
.
The [Delete SNMP User] screen appears.
90
3 Check the user you want to delete. To select all users,
click [Select All].
4 Click [OK].
The selected user is deleted.
91
Make It Possible to Send Images by Email (Setting a Mail Server) (Web Menu Only)
To send scanned images as emails, you must set the SMTP server. Set a connection to the SMTP server.
Administrator settings > Communication settings > Mail server
Protocol
Set the protocol for communication with the mail server.
SMTP
Sends communication content without encryption.
SMTPS
Encrypts and sends the communication content by using SSL/TLS. A dedicated port number separate from the one for SMTP is required.
STARTTLS
Encrypts and sends the communication content by using SSL/TLS. Unlike with SMTPS, no dedicated port number is required.
Server Address
Set the IP address of the SMTP server.
Port Number
Set the port number used for communication with the SMTP server.
SMTP authentication
Specify whether authentication is required to communicate with the SMTP server. You can specify whether to enable or disable it if you select [SMTP] for [Protocol]. It is always enabled if you select [SMTPS] or [STARTTLS].
Upon completion of the setting, click [Connection test] to check if a connection can be made to the mail server properly.
Click [Save] to save the settings.
Increasing the Security of an SFTP Connection (Setting a Secret Key) (Web Menu Only)
You can set a secret key if you select SFTP as the protocol for sending scanned images to the FTP server.
Administrator settings > Communication settings > SFTP server
92
1 Click [...] and select a secret key file.
2 Click [Execute].
The secret key file is uploaded and the file name is displayed.
Managing Root Certificates (Web Menu Only)
A root certificate is used to confirm whether the destination server is proper. If you set the following as the scan image output destination, an error occurs if no root certificate is registered.
Output destination Protocol
FTP server
SFTP or FTPS
Mail
SMTPS or STARTTLS
Administrator settings > System management > Root Certificate
Adding root certificates
1 Click
.
The [Add root certificate] screen appears.
2 To add from the device on which the Web Menu is
displayed, click [From this device]. To add from the destination server, click [From destination server].
If you select [From this device]
1 Click [...] and select a certificate file.
2 Click [Execute].
The root certificate is added.
A registered root certificate is displayed.
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If you select [From destination server]
Deleting root certificates
1 Click
.
The [Delete root certificate] screen appears.
Server Type
For FTP transmission, select [FTP]. For mail transmission, select [SMTP].
Server Address
Enter the IP address of the destination server.
Port Number
Set the port number used for communication with the server.
Click [Execute] to add the root certificate.
2 Check the root certificate you want to delete. To select all
root certificates, click [Select All].
3 Click [OK].
The selected root certificate is deleted.
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Displaying Network Information
Display information about the network of the scanner.
Others > Network Information
Settings Menu > Network Settings > Network Information
Items to be displayed IPv4 · DHCP · IP Address · Subnet Mask · Default Gateway
IPv6 · IP Address · Subnet Prefix
Items to be displayed · DHCP for IPv4 · IPv4 Address · Subnet Mask · IPv4 Default Gateway · IPv6 Address · Subnet Prefix
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Security Settings
Make settings for security.
Hint · Web Menu operating procedure: "Web Menu Operating Procedure" (See p. 56) · Settings Menu operating procedure: "Settings Menu Operating Procedure" (See p. 58)
Using a PIN Code when Logging In
Make this setting when you want to use a PIN code when logging in to the scanner. The PIN code consists of four digits, ranging from 0 to 9.
Setting a PIN code
Administrator settings > Device Configuration > PIN
Settings Menu > Device Configuration > Security > PIN Setting
The initial setting of [Current PIN] is "0000". Click [Save] to save the settings.
Enter the current PIN code. The initial setting is "0000". If authentication is successful, the message "Would you like to set a new PIN code?" appears. If you want to change the PIN code, select [Yes]. Otherwise, select [No]. If you select [Yes], set a new PIN code on the new PIN code input screen. For confirmation, enter the new PIN code once again.
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Automatically logging out after sending scanned images
Set the function for automatically logging out after sending scanned images. You must enter a PIN code to log in.
Administrator settings > Device Configuration > PIN
Settings Menu > Device Configuration > Security > PIN Setting > Logout After Sending
Click [Save] to save the settings.
Hint The settings made here are linked with the settings in "Automatically Logging Out after Sending Scanned Images" (See p. 105).
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Setting the time for automatic logout
Set the time for automatic logout when no operations are performed on the scanner for a certain period of time. You must enter a PIN code to log in.
Setting value
1 min / 2 min / 3 min / 4 min / 5 min / 10 min / 30 min / 60 min / 90 min / 120 min
Administrator settings > Device Configuration > PIN
Settings Menu > Device Configuration > Security > PIN Setting > Automatic Logout
Click [Save] to save the settings.
Hint The logout time set here is linked with the time set in "Setting the Time for Automatic Logout" (See p. 106).
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Installing an SSL Server Certificate (Web Menu Only)
When you access the Web Menu with "https://", a warning "The connection is not private" may be displayed on the web browser. For general users: Contact your administrator. For administrators: An appropriate SSL server certificate is not installed in the Web Menu. Refer to the following to install it. Administrator settings > Device Configuration > Server Certificate
1 Click [...] and specify a certificate file (pfx file) in the file
selection dialog box.
2 Enter a password. 3 Click [Execute].
The server certificate is installed.
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Setting an Administrator Password
Set the administrator password for the scanner. The password set here is used in the following situations. · When you want to display the [Administrator settings] screen of the Web Menu. · When asked for an administrator password while attempting to change the settings on the Settings Menu. Set the password with up to 32 single-byte characters, including uppercase and lowercase English letters, numbers, and symbols.
Hint The administrator password at the time of factory shipment is written on the label affixed to the scanner.
Administrator settings > System management > Administrator Password
Settings Menu > Device Configuration > Security > Admin Password Setting
Click [Save] to save the settings.
If authentication is successful, the message "Would you like to set a new administrator password?" appears. If you want to change the administrator password, select [Yes]. Otherwise, select [No]. If you select [Yes], set a new administrator password on the new administrator password input screen. For confirmation, enter the new administrator password once again.
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Web Menu Settings
Make settings for the Web Menu.
Hint Web Menu operating procedure: "Web Menu Operating Procedure" (See p. 56)
Changing the Data to Be Displayed on the Display of the Scanner (Web Menu Only)
By using the setting file for the SDK for UI customization, you can change the data to be displayed on the display of the scanner. For details of this function, refer to the document supplied with the SDK for UI customization.
Administrator settings > System management > SDK for UI customization
Importing the setting file
1 Click [Import].
The Import screen appears.
Exporting the setting file
1 Click [Export].
The SDK for UI customization setting file is exported in ZIP format.
2 Click [...] and specify the SDK for UI customization setting
file in the file selection dialog box.
3 Click [Execute].
The SDK for UI customization setting file is imported.
Deleting the setting file
1 Click [Delete].
The imported SDK for UI customization setting file is deleted and the appearance resets to its initial state.
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Setting CaptureOnTouch Lite Web (Web Menu Only)
You can set the CaptureOnTouch Lite Web function, which enables scanning from the Web Menu. For details of the CaptureOnTouch Lite Web function, refer to "Scanning with CaptureOnTouch Lite Web" (See p. 35).
Administrator settings > System management > CaptureOnTouch Lite Web Settings
Setting a password
Click [Save] to save the settings.
Click [Save] to save the settings.
Password
When you turn it ON, a password is required to use the CaptureOnTouch Lite Web function.
Password Setting
Displays the [CaptureOnTouch Lite Web Password] screen. The initial setting is "0000".
Preferred Mode
When you turn it ON, other users cannot use the scanner while you are making scan settings with the CaptureOnTouch Lite Web function.
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Setting the COT Admin Server Function
Make settings for the connection to the COT Admin server for use with COT Admin. For details of COT Admin, refer to the "COT Admin Server User Manual".
Setting the COT Admin Server
Administrator settings > Communication settings > COT Admin Server
User name
Set the user name used for communication with the COT Admin server.
Password
Set the password used for communication with the COT Admin server.
Upon completion of the setting, click [Connection test] to check if a connection can be made to the COT Admin server properly.
Click [Save] to save the settings.
COT Admin
Enable/disable the COT Admin server function.
Use SSL
Enable/disable encryption of the communication with COT Admin server.
Server Address
Set the IP address of the COT Admin server.
Port Number
Set the port number used for communication with the COT Admin server.
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Settings Menu > Network Settings > COTAdmin Settings > Server Settings
Settings Menu > Network Settings > COTAdmin Settings > Connection Test
Enable COT Admin
Enable/disable the COT Admin server function.
Server Address
Set the IP address of the COT Admin server.
Port Number
Set the port number used for communication with the COT Admin server.
SSL
Enable/disable encryption of the communication with COT Admin server.
User Name
Set the user name used for communication with the COT Admin server.
Password
Set the password used for communication with the COT Admin server. Upon completion of the setting, conduct the connection test to check if a connection can be made to the COT Admin server properly.
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Automatically Logging Out after Sending Scanned Images
Set the function for automatically logging out of the COT Admin server after sending scanned images.
Administrator settings > Communication settings > COT Admin Server
Settings Menu > Network Settings > COTAdmin Settings > Server Settings > Logout After Sending
Click [Save] to save the settings.
Hint The settings made here are linked with the settings in "Automatically logging out after sending scanned images" (See p. 97).
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Setting the Time for Automatic Logout
Set the time for automatically logging out of the COT Admin server when no operations are performed on the scanner for a certain period of time.
Setting value
1 min / 2 min / 3 min / 4 min / 5 min / 10 min / 30 min / 60 min / 90 min / 120 min
Administrator settings > Communication settings > COT Admin Server
Settings Menu > Network Settings > COTAdmin Settings > Server Settings > Automatic Logout
Click [Save] to save the settings. Hint
The logout time set here is linked with the time set in "Setting the time for automatic logout" (See p. 98).
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Registering a Job in the Scanner (for Administrators)
You can create a job and register it in the scanner. Users can scan merely by selecting pre-registered jobs.
Deletes a job.
Creating/Editing/Registering Jobs in the Web Menu
1 Display the Web Menu. (See p. 34)
2 Click [Edit "jobs on scanner"].
The [Show "jobs on scanner"] screen appears.
3 Click
. To edit an existing job, click the job you
want to edit.
The [Edit "jobs on scanner"] screen appears.
Switch jobs between list view and icon view.
Imports/exports jobs.
Copies jobs. This is convenient when you want to create a new job based on an existing job.
Adds a new job.
4 Make settings on each tab.
For detailed settings, refer to the following: Scan mode: "Setting Items for Scan Mode" (See p. 108) Output mode: "Setting Items for Output Mode" (See p. 108) General: "Other Setting Items" (See p. 112)
5 Click [Save].
The contents of the job are registered in the scanner. Click [Scan] to scan with the settings of the job.
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Setting Items for Scan Mode
Passport mode
Scan the document with settings appropriate for a passport. When it is turned ON, [Double feed detection] is turned OFF.
Setting Items for Output Mode
Color mode
Select the color mode for scanning the document from the following:
Color
Scans the document in color.
Grayscale
Scans the document in grayscale.
Black and White Scans the document in black and white.
Page Size
Specify the paper size of the document to be scanned. If you select [Auto], the scanner will detect the size of the document and scan it.
Dots per inch
Specify the resolution of the scan. The unit is dpi.
Scanning side
Skip blank page
Simplex Duplex
If there are blank pages in the document, skip those pages when scanning.
Scans only one side of the document.
Scans both sides of the document.
Double feed detection
Turn ON/OFF the double feed detection function.
Output method
Shared folder
FTP
Sends the scanned image to the shared folder.
Sends the scanned image to the FTP server.
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Mail Print
Sends the scanned image by attaching it to an email.
Sends the scanned image to a printer that supports the FTP protocol.
Sending to the shared folder
Domain/Workgroup
Enter the name of the domain or workgroup to which the shared folder belongs.
Upon completion of the setting, click [Connection test] to check if a connection can be made to the shared folder properly.
Sending to the FTP server
Host
Enter the host name or IP address of the shared folder.
Folder Path
Enter the path of the shared folder. Enter it in the following format: "shared folder's IP address\folder path" or "shared folder name\folder path". Example: IP address\guest\share_folder or adminPC\guest\share_folder
User name
Enter the user name for accessing the shared folder. If the shared folder is in the domain environment, enter it in the following format: "user name@domain name" or "domain name\user name". Example: admin@domain or domain\admin
Password
Enter the password for accessing the shared folder.
Protocol
Select the protocol to use.
FTP
Sends communication content without
encryption.
FTPS (Explicit)
Encrypts the communication content in Explicit mode and sends it.
FTPS (Implicit)
Encrypts the communication content in Implicit mode and sends it.
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SFTP
Encrypts the communication content, using an SSH connection, and sends it.
Hint
If sending with SFTP, you can set a secret key. For details, "Increasing the Security of an SFTP Connection (Setting a Secret Key) (Web Menu Only)" (See p. 92).
Server Address
Enter the host name or IP address of the FTP server.
Folder Path
Enter the path to the folder of the destination FTP server. Enter it in the format of "/FTP server name/folder path". Example: /upload/share
Port Number
Specify the port number to use with the destination FTP server.
Mode
Passive Active
Mode in which a connection request is made from scanner to FTP server.
Mode in which a connection request is made from FTP server to scanner.
Authentication Method
Specify which of a password or a secret key to use with the authentication method. You can specify if when you select [SFTP] for [Protocol].
User name
Enter the user name for connecting to the destination FTP server.
Password
Enter the password for connecting to the destination FTP server.
Use passphrase
If you select [Secret key] for the authentication method, turn it ON if you want to use a passphrase.
Passphrase
Enter the passphrase to use with the secret key.
Fingerprint
Enter the fingerprint of the destination FTP server.
Upon completion of the setting, click [Connection test] to check if a connection can be made to the FTP server properly.
Sending by email
IMPORTANT To send email, you must connect to the mail server. Refer to "Make It Possible to Send Images by Email (Setting a Mail Server) (Web Menu Only)" (See p. 92) to do the settings.
Send to address
Enter the email address of the destination.
From address
Enter the email address of the sender.
Sender password
Enter the password for connecting to the mail server.
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Common setting items
File name
Enter the file name of the image to send.
Date
Select the format of the date to add at the end of the file name. If the date is not required, select "None".
Counter
Turn it ON if you want to add a 4-digit serial number at the end of the file name.
Start value
Set the start value of the counter.
Separator
Select the character to insert between file name, date, and serial number. If the separator is not required, select "None".
- (single-byte hyphen) None _ (single-byte underbar)
Example: scan-20230701-0012 Example: scan202307010012 Example: scan_20230701_0012
File format
Specify the file format of the scanned image to send.
Quality
You can set the image quality on a scale of 1 to 4. Setting it to "1" results in the highest compression rate, reducing the file size of the scanned image, but degrading the image quality. Setting it to "4" results in the lowest compression rate, reducing the degradation of the image quality.
Hint
This is effective when the [Color mode] in [Scan mode] is set to [Color] or [Grayscale].
Multi-pages
Specify the saving method when scanning a document with multiple pages.
All Pages Single Page
Saves all pages of the document into one file.
Saves each specified number of pages into one file.
Hint This is effective when [File format] is [PDF] or [TIFF].
Add OCR information
When you turn it ON, the text part of the scanned image is recognized and saved with the text data added.
Hint This is effective when [File format] is [PDF].
Language for OCR
Set the language to be recognized with [Add OCR information].
Hint This is effective when [File format] is [PDF].
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Sending to the printer
Other Setting Items
Server Address
Enter the host name or IP address of the printer.
Mode
Passive Active
Mode in which a connection request is made from scanner to printer.
Mode in which a connection request is made from printer to scanner.
User name
Enter the user name for connecting to the destination printer.
Password
Enter the password for connecting to the destination printer.
Upon completion of the setting, click [Connection test] to check if a connection can be made to the printer properly.
Job number
Select the number of the job to be registered in the scanner. Select an unused number.
Title
Enter the name of the job. This name is displayed on the computer.
Icon
Click it to display the [Select icons] screen, so that you can select an icon. For information about adding and deleting icons, refer to "Managing Icons (Web Menu Only)" (See p. 78).
Overwrite file with same name
Set the action to take if the destination has a file with the same name.
ON OFF
Overwrites the existing file.
Adds a serial number at the end of the file name and saves the file as a file with another name.
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Maintenance
Daily Maintenance
Clean the scanner on a regular basis, as described below, to maintain peak scanning quality.
CAUTION · When cleaning the scanner and the inside of the scanner, turn OFF
the power and disconnect the power cord from the power outlet. · Do not use spray cleaners to clean the scanner. Precision
mechanisms, such as the light source, may get wet, and cause a malfunction. · Never use paint thinner, alcohol, or other organic solvents to clean the scanner. The exterior of the scanner may become deformed, discolored, or melted. It may also cause a fire or electric shock.
Cleaning the Scanner
To clean the outside of the scanner, wipe off any dirt with a cloth that has been dampened with water and thoroughly wrung out, and then wipe the scanner dry with a clean dry cloth.
Cleaning the Inside of the Scanner
Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images. Use compressed air to periodically clean dust and paper particles from the document feed opening and the inside of the scanner. After finishing a large scanning job, turn OFF the scanner and then clean out any paper particles remaining inside the scanner.
Cleaning the Sensor Glass and the Rollers
If scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically.
1 Pull the OPEN lever and pull open the front unit toward
you.
Cleaning the Display
To clean the display, use a soft dry cloth to lightly wipe the surface of the panel, without applying any pressure.
2 Use compressed air to remove dust and paper particles
from the inside of the scanner.
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3 Wipe any dirt off the scanning glass.
Wipe any dirt off the scanning glass with a cloth that has been dampened with water and thoroughly wrung out, and then wipe the glass dry with a clean, dry and soft cloth.
· Take care to ensure the anti-static brush in the front unit does not become deformed.
Scanning glass
CAUTION Do not spray water or neutral detergent directly on the scanner. Precision mechanisms, such as the light source, may get wet, and cause a malfunction.
IMPORTANT · Scratches on the sensor glass may cause marks on the images,
as well as feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative.
Anti-Static brush
4 Clean the rollers.
Clean the rollers while turning them. Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a clean, dry and soft cloth to wipe away any moisture.
Roller
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5 Remove the retard roller and feed roller. (See p. 117,
p. 118)
IMPORTANT Remove the retard roller and feed roller from the scanner to clean them, and be sure to reattach them to the scanner when cleaning is finished.
6 Wipe the removed rollers with a cloth that has been
dampened with water and thoroughly wrung out.
7 Reattach the retard roller and feeding roller. (See p. 117,
p. 118)
8 Close the front unit by gently pushing it up on both sides
until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.
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Replacing Consumable Parts
The two rollers (feed roller and retard roller) installed in the scanner are consumable parts. The feed roller and retard roller wear with scanning. If the feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur. When the total number of pages fed by the scanner exceeds the number of pages for the service life of the rollers, a message prompting you to replace the rollers is displayed when the computer is started.
Message that appears on the computer
If a message appears on the display
Press the OK key to move to the [Select Job] screen. The message that appeared on the display can be cleared by resetting the roller counter. Note that, it will always appear whenever the scanner's power is turned on, until you reset the roller counter.
If this message begins to be displayed at startup, purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit (feed roller and retard roller). See p. 151 for details about the exchange roller kit. Furthermore, the counter in the scanner that records the number of pages fed also needs to be reset when you replace the rollers. (See p. 66, p. 68)
Hint Even before it becomes time to replace the rollers, scanned images may become stretched in the vertical direction due to wear of the rollers. If this happens, adjust the reduction ratio. (See p. 120)
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Opening and Closing the Front Unit
1 Pull the OPEN lever and pull open the front unit toward
you.
2 When closing the front unit, make sure that it is
completely closed by gently pressing the left and right
until you hear a click.
Hint The location of each of the consumable parts is shown below.
Replacing the Feed Roller
Reset the roller count after replacement of the roller. "Checking/ Resetting the Roller Feed Count" (See p. 66)
1 Open the roller cover.
Feed Roller Retard roller (inside the front unit)
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2 Remove the feed roller. 3 Install the new feed roller. 4 Close the roller cover.
Replacing the Retard Roller
Reset the roller count after replacement of the roller. "Checking/ Resetting the Roller Feed Count" (See p. 66)
1 Open the roller cover.
2 Pull the left lever that secures the retard roller to the
scanner, and remove the roller.
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3 Check that part A is up and first mount the right side of
the new retard roller to the scanner from under part A.
A
5 Close the roller cover.
Removing the Document Feed Tray
When you will store or otherwise not use the scanner for a long period of time, remove the document feed tray.
4 Push the left side of the retard roller to secure it to the
scanner.
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About the Canon imageFORMULA Driver Setting Tool
The Canon imageFORMULA Driver Setting Tool can be used to check the information of the scanner, or to configure the maintenance settings. For details, refer to the Help of this tool.
Configuration of the Canon imageFORMULA Driver Setting Tool
Canon imageFORMULA Driver Setting Tool consists of the following tabs.
[Information] tab
You can check the firmware's version information and scanner information.
[Maintenance] tab
You can reset the counter of the roller, or carry out the shrinkage rate control.
[Control] tab
You can carry out the control settings of hardware and drivers, and perform the read or write of the control settings. From the configuration of the hardware, you can set the automatic power-off function.
[Diagnosis] tab
You can output or delete the log file.
[Network monitor] tab
You can see the scanners on the network. You can also display a Web Menu screen to make various scanner settings. "Making settings" (See p. 55)
IMPORTANT A USB connection is required to make this setting with the Canon imageFORMULA Driver Setting Tool. When connected via wired LAN, making this setting with the Canon imageFORMULA Driver Setting Tool is ineffective.
Start-up of the Canon imageFORMULA Driver Setting Tool
Click the [Start] button, then click [Canon DR-S200 Series] [Canon imageFORMULA Driver Setting Tool] in that order. Canon imageFORMULA Driver Setting Tool will start.
120
Troubleshooting
When in Trouble
This section provides recommended solutions to common problems. Problems with the scanner: See p. 121 Problems with scanning: See p. 124 Problems with the Web Menu: See p. 137
Refer also to the Help supplied with the scanner driver and CaptureOnTouch. Read also "Frequently Asked Questions" (See p. 140), which contains frequently asked questions and answers. If you have a problem that is not solved by the following, contact your local authorized Canon dealer or service representative.
Problems with the Scanner
The scanner will not turn on. The power plug is not connected to a power outlet.
The power outlet is not functioning.
Confirm that the AC adapter is plugged firmly into a power outlet.
Confirm that the power outlet used is functioning. Connect another device to the power outlet and confirm that the power is on.
The scanner turns off automatically.
The auto power off function of the scanner is enabled.
When the scanner's auto power off function is enabled, the scanner's power is automatically turned off after 4 hours, regardless of whether a connection is active. Turn the scanner back on, and as necessary, disable the Auto Power Off. (See p. 72)
The scanner is not recognized. <USB connection>
The power to the scanner is not on.
The scanner is not properly connected to the computer with a USB cable.
The computer's USB interface does not support the scanner.
Confirm that the scanner is turned on. (See p. 20) · Firmly plug in the USB cable connecting the scanner and the computer. · Try using a different USB cable port. If that does not resolve the problem, try using a different
USB cable.
The scanner cannot be guaranteed to work with all USB interfaces.
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A cable other than the supplied USB cable is Confirm that the supplied USB cable is used to connect the scanner to the computer. The
used.
scanner cannot be guaranteed to work with all available USB cables.
The scanner is connected to the computer via a USB hub.
Remove the USB hub and connect the scanner directly to the computer.
The scanner driver is not installed.
For use with a USB connection, the scanner driver is required. Refer to the Setup Guide to install the scanner driver.
The scanner is in COT Admin mode.
If the scanner is in COT Admin mode, it is not recognized when a USB connection is made to the computer.
<Wired LAN connection>
The power to the scanner is not on.
Confirm that the scanner is turned on. (See p. 20)
The LAN cable is not properly connected.
Confirm that the LAN cable is properly connected to the LAN port of the scanner, computer, or other network equipment.
The IP address is not specified properly.
Confirm that the IP address and DHCP are enabled/disabled properly. (See p. 84)
The DHCP server is not on the network.
If a DHCP server does not exist on the network, you need to use a static IP address. On the scanner Settings Menu, set the IP address manually. (See p. 85)
The IP address is conflicting with another device.
The specified IP address may already be in use by another device. Contact your network's system administrator to change the IP address.
The scanner name is conflicting with another scanner.
The specified scanner name may already be in use by another device. Contact your network's system administrator to change the scanner name. Be careful not to duplicate the scanner name when more than one scanner is installed.
The scanner driver is not installed.
To use CaptureOnTouch, the scanner driver is required. Refer to the Setup Guide to install the scanner driver.
The IP address or scanner name of the scanner has been changed.
If the IP address or scanner name is changed, it may be necessary to reselect the scanner. Confirm that the correct scanner is selected with the software used and that the correct scanner is operated.
The computer and the scanner are connected to different segments.
If the connected segment is different, then special settings are needed. Use Canon imageFORMULA Driver Setting Tool to set the IP address manually. For specific operating procedures, see the Canon imageFORMULA Driver Setting Tool Help.
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The mDNS port is not open in the firewall.
The cause is the security software settings. A heavy load is placed on the network.
Use the following procedure to configure the firewall and open the mDNS port. (1) Click the [Start] button, and then click [Windows System] [Control Panel]. (2) Click [System and Security]. (3) Click [Windows Defender Firewall]. (4) Click [Advanced settings] to open the [Windows Defender Firewall with Advanced Security]
window. (5) Click [Inbound Rules]. (6) Click [New Rule] to open the [New Inbound Rule Wizard]. (7) Click [Custom], and then click [Next]. (8) Select [This program path]. Specify the following path and click [Next].
C:\ProgramFiles(x86)\Canon Electronics\SharedFiles\DriverNetworkMonitor.exe (9) Set each item as follows, and then click [Next].
Protocol type: UDP Local port: Specific Ports Port Number: 5353 Remote port: Specific Ports Port Number: 5353 (10)Select [Any IP address] for both local IP address and remote IP address, and then click [Next]. (11)Select [Allow the connection], and then click [Next]. (12)Specify when the rule is applied, and then click [Next]. (13)Enter a name, and then click [Finish].
Connection may not be possible due to security software settings. For details, please contact your network administrator.
Check the status of network traffic. When a heavy load is placed on the network, processing takes time and timeouts may occur. Wait for awhile and then reconnect. If the situation does not improve please contact your network administrator.
Automatic connection to the network is not possible. <Wired LAN connection>
The IP address is not set properly.
If your network environment supports DHCP, consult your network administrator. If your network environment does not support DHCP, configure the IP address manually.
123
You cannot log in as an administrator. You forgot your administrator password.
Resetting the scanner to the factory default state (See p. 76) resets the administrator password to the factory default state.
Problems with Scanning
Problems with feeding
Feeding does not start.
The document is not fully inserted.
The scanner has not been able to communicate with the computer.
The document is not placed in the document feed tray properly.
Insert the document all the way in. (See p. 24)
(1) Confirm that the USB cable or LAN cable is properly connected. (2) If the situation does not improve, unplug and plug back in the USB cable or LAN cable. (3) If the situation still does not improve, restart the scanner and the computer.
If the leading edge of the document is curled, straighten it before placing the document. For thin documents, push them in until the leading edge hits the stopper.
<USB connection>
Windows lock errors occur frequently.
<Wired LAN connection> The correct scanner is not operated or selected.
Windows may have failed in controlling USB communication. In Canon imageFORMULA Driver Setting Tool, select [Do not use USB connection control of operating system].
Confirm that the correct scanner is selected with the software used and that the correct scanner is operated.
Documents feed askew (scanned images are slanted).
There is a gap between the document and the Align the document guides to fit the documents as closely as possible, and load the documents
document guides.
so that they feed straightly.
The document feed extension support is not opened.
Open the document feed extension support and place the document.
The rollers are dirty.
Clean the rollers. (See p. 113)
124
The rollers are worn out. The inside of the scanner is dirty.
If the document stack contains mixed sizes, the leading edges of the document are not aligned.
Replace the rollers. (See p. 117, p. 118)
If there are foreign objects such as trash inside the scanner, the documents will not be correctly transported. Clean the inside of the scanner.
Align the leading edges of the document.
9
<Scanning with CaptureOnTouch>
The function to automatically straighten skewed images is not enabled.
For [Automatically straightens skewed images] in [Select document], set [Straightens with angle of fed documents] or [Straightens with angle contents of fed documents].
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
The function to automatically straighten skewed images is not enabled.
Set [Page Size] to [Auto]. If it is not set to [Auto], the function to automatically straighten skewed images is disabled.
<Scanning with other applications>
The function to automatically straighten skewed images is not enabled.
Documents jam. The rollers are not mounted properly. The rollers are dirty. Document pages stick together.
Turn on [Automatically straightens skewed] on the [Basic] tab on the scanner driver settings screen.
Turn on [Deskew] on the scanner driver settings screen.
Mount the rollers properly. (See p. 117, p. 118) Clean the rollers. (See p. 113) Proper scanning may not be possible when document pages stick together due to static electricity. Fan the documents before you load them.
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If the problem is not solved even after the above measures
Set the feed selection lever to Bypass mode, and manually feed the scanner one page at a time.
A document double feed occurs.
The rollers are not mounted properly. The rollers are dirty.
Document pages stick together.
If the problem is not solved even after the above measures The leading edges of the document are not aligned.
Mount the rollers properly. (See p. 117, p. 118)
Clean the rollers. (See p. 113)
Proper scanning may not be possible when document pages stick together due to static electricity. Fan the documents before you load them.
Set the feed selection lever to Bypass mode, and manually feed the scanner one page at a time.
If the leading edges of the document are not aligned, a double feed may occur. Align the leading edges of the document.
A plastic card, envelope, or booklet is detected erroneously as a double feed. <Scanning with CaptureOnTouch>
Ultrasonic double feed detection is enabled.
· Check [Detect by Ultrasonic] on the [Error Detection] tab in the advanced settings dialog box. · Check [Rapid recovery system] on the [Others] tab in the advanced settings dialog box.
· Check [Double Feed Detection] in the advanced settings dialog box or set the detection method to [Detect by Length].
· Check [Rapid recovery system] in the advanced settings dialog box.
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner> Ultrasonic double feed detection is enabled. Temporarily disable double feed detection on the scanner Settings Menu. (See p. 81)
<Scanning with a Mopria-compatible device> Ultrasonic double feed detection is enabled. Refer to the Help of applications.
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<Scanning with other applications>
· Check [Detect by Ultrasonic] on the [Error Detection] tab on the scanner driver settings screen.
· Check [Rapid recovery system] on the [Others] tab on the scanner driver settings screen.
Ultrasonic double feed detection is enabled.
· Check [Double Feed Detection] on the scanner driver settings screen or set the detection method to [Detect by Length].
· Check [Rapid recovery system] in the [More] dialog box on the scanner driver settings screen.
Alternatively, temporarily disable the double feed detection function on the scanner Settings Menu. (See p. 81)
Problems with the software/scanner driver
Pages are missing. A document double feed occurs.
Refer to "A document double feed occurs." (See p. 126).
<Scanning with CaptureOnTouch> The skip blank page function is enabled.
If [Scanning Side] is set to [Skip Blank Page] in the advanced settings dialog box, a document with few black portions may be unintentionally deleted (skipped). Decrease the value under [Set the likelihood of skipping blank page]. For details, refer to the Help of the scanner driver. Alternatively, set [Scanning Side] to an option other than [Skip Blank Page] in the advanced settings dialog box.
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
The skip blank page function is enabled.
If the [Scanning side] of the CaptureOnTouch Lite Web function is set to [Skip blank page], a document with few black portions may be unintentionally deleted (skipped). Set [Scanning side] to an option other than [Skip blank page]. If the job has the Skip Blank Page setting, change the job setting. (See p. 43, p. 107)
<Scanning with a Mopria-compatible device>
A document double feed occurs.
Fan the documents and place them again.
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<Scanning with other applications> The skip blank page function is enabled.
When [Scanning Side] is set to [Skip Blank Page] on the scanner driver settings screen, a document with few black portions may be unintentionally deleted (skipped). Decrease the value under [Set the likelihood of skipping blank page]. For details, refer to the Help of the scanner driver. Alternatively, set [Scanning Side] to an option other than [Skip Blank Page] on the scanner driver settings screen.
All of the placed documents have been scanned, but the scanned image does not appear on the application. <Scanning with CaptureOnTouch>
The skip blank page function is enabled.
The separation paper for batch separation is discarded.
If [Scanning Side] is set to [Skip Blank Page] in the advanced settings dialog box, a document with few black portions may be unintentionally deleted (skipped). Decrease the value under [Set the likelihood of skipping blank page]. For details, refer to the Help of the scanner driver. Alternatively, set [Scanning Side] to an option other than [Skip Blank Page] in the advanced settings dialog box.
If [Separation paper] is set to [Discard page] in the [Batch separation setting] of CaptureOnTouch, set it to [Include in the current document] or [Include in a new document].
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
The skip blank page function is enabled.
If the [Scanning side] of the CaptureOnTouch Lite Web function is set to [Skip blank page], a document with few black portions may be unintentionally deleted (skipped). Set [Scanning side] to an option other than [Skip blank page]. If the job has the Skip Blank Page setting, change the job setting. (See p. 43, p. 107)
<Scanning with a Mopria-compatible device>
The network connection was lost during scanning.
Confirm that the network connection was not lost during scanning, and try scanning again.
<Scanning with other applications>
The scanner is waiting for additional documents.
When [Feeding Option] is set to [Panel-Feeding] or [Automatic Feeding] on the scanner driver settings screen, the scanned image may not be displayed until the Stop key on the scanner is pressed to end the scanning operation depending on the application.
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The skip blank page function is enabled.
When [Scanning Side] is set to [Skip Blank Page] on the scanner driver settings screen, and all scanned documents are determined to be blank, no scanned image is output. Decrease the value under [Set the likelihood of skipping blank page] or set [Scanning Side] to an option other than [Skip Blank Page].
Memory becomes insufficient and scanning stops. <Scanning with CaptureOnTouch>
The computer memory is insufficient.
If you configure scanning conditions that use a large amount of the computer's memory, scanning may stop because of insufficient memory. Although this depends on the computer's memory size, the possibility of insufficient memory increases if any of the following scanning conditions overlap. · [Color mode] is set to [Color] · A large page size (e.g. Legal) is specified as the [Page Size]. Alternatively, the page size is
set to [Scanner's Maximum]. · A high resolution (600dpi etc.) is specified for [Dots per inch]. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through / Remove Background] if they are set to on.
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
The memory is insufficient due to scanned image data.
Reduce the number of documents scanned at once and scan again. Alternatively, decrease the resolution and scan again.
<Scanning with a Mopria-compatible device>
The memory is insufficient due to scanned image data.
Reduce the number of documents scanned at once and scan again. Alternatively, decrease the resolution and scan again.
<Scanning with other applications>
The memory is insufficient due to scanned image data.
Review the settings of the scanner driver or refer to the Help of applications.
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Documents are not scanned according to the settings configured in the scanner driver. <Scanning with CaptureOnTouch>
The CaptureOnTouch settings take precedence.
Refer to "Common Problems and Solutions" in the Help of CaptureOnTouch. When you scan using Select document panel registered with CaptureOnTouch, the CaptureOnTouch settings have priority over the scanner driver settings. Edit settings in the Select document panel, or create a new Select document panel using the desired scanning conditions.
<Scanning with a Mopria-compatible device> Contact the support of the Mopria-compatible application.
<Scanning with other applications>
There are settings that take precedence over the scanner driver settings.
If [Prevent changing default settings] is enabled in the Canon imageFORMULA Driver Setting Tool, scanning is always performed at the default values. Confirm the settings of the Driver Setting Tool.
If the setting for temporarily disabling double feed defection or the setting for temporarily entering passport mode is made on the scanner Settings Menu, this setting takes precedence. Check the settings on the scanner Settings Menu. (See p. 81, p. 81)
Depending on the application, scanning may be performed by changing the settings made in the scanner driver. Refer to the Help of applications.
Scan is too slow.
There is a conflict of resources between other If the system memory is insufficient due to other application software or if the access to
application software and the computer.
storage increases, the scan speed may slow down. Close such software before scanning.
Antivirus software is monitoring.
If access to temporary files or memory is being monitored by antivirus software, the scan speed may slow down. In this case, either quit the antivirus software or remove scanning from the monitoring targets.
There is not enough free space on the computer's storage.
If there is not enough free space in the computer's storage, the scanner may be unable to create the necessary temporary files for scanned data. Organize the data on the storage and secure free space.
Scanning is performed in long document mode.
If "Scanning in long document mode" is displayed on the display during scanning, disable long document mode. (See p. 53)
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<USB connection>
The computer's USB port is not compliant with high-speed standards.
The USB cable is not compliant with USB3.2 Gen1x1.
The USB hub is not compliant with USB3.2 Gen1x1.
Scanning is slow, if the computer's USB port is not compliant with high-speed standards such as USB2.0 and USB3.2 Gen1x1.
If using a common USB cable that is not USB3.2 Gen1x1 compliant, replace the cable with the supplied compliant cable.
When the scanner is connected to the computer via a USB hub that is not USB3.2 Gen1x1 compliant, remove the hub and connect the scanner directly to the computer.
<Wired LAN connection>
A heavy load is placed on the network.
Slow cables or communication devices are used.
Check the status of network traffic. When a heavy load is placed on the network, processing may take time. Wait for awhile and then reconnect. If the situation does not improve please contact your network administrator.
Upgrading the LAN cables, computer's LAN port, or communication devices such as hubs or routers to ones that can communicate at higher speeds may improve the speed.
<Scanning with CaptureOnTouch> Refer to "Common Problems and Solutions" in the Help of CaptureOnTouch.
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
A heavy load is placed on the network.
Check the status of network traffic. When a heavy load is placed on the network, processing may take time. Wait for awhile and then reconnect. If the situation does not improve please contact your network administrator.
<Scanning with other applications> Refer to the Help of applications.
The scanned image files cannot be opened in an application.
The application does not support compressed Depending on the application, if TIFF files are compressed, they cannot be opened. Select
TIFF files.
"None" as the image file compression format before scanning.
<Scanning with CaptureOnTouch>
The application does not support compressed TIFF files.
Refer to "TIFF file setting" in the Help of CaptureOnTouch.
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<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
ZIP files cannot be unzipped.
The application does not support multi-page TIFF files.
The CaptureOnTouch Lite Web function saves scanned images as a ZIP file on the device. To retrieve the images, unzip the ZIP file.
Scanned images saved as multi-page TIFF files can be opened only by programs that support this file format.
<Scanning with a Mopria-compatible device> Contact the support of the Mopria-compatible application.
<Scanning with other applications>
The application does not support multi-page Scanned images saved as multi-page TIFF files can be opened only by programs that support
TIFF files.
this file format.
Multiple pages of scanned images cannot be saved to a single file. <Scanning with CaptureOnTouch>
An attempt is made to save multiple pages of scanned images to a single file in a format that does not enable such saving.
Refer to "Common Problems and Solutions" in the Help of CaptureOnTouch. Depending on the file format, multiple scanned image pages cannot be saved as a single file with CaptureOnTouch. Format that enables such saving: TIFF, PDF Format that does not enable such saving: JPEG, PNG, BMP
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
An attempt is made to save multiple pages of scanned images to a single file in a format that does not enable such saving.
Depending on the file format, multiple scanned image pages cannot be saved as a single file. Format that enables such saving: TIFF, PDF Format that does not enable such saving: JPEG, PNG, BMP
<Scanning with a Mopria-compatible device> Contact the support of the Mopria-compatible application.
<Scanning with other applications> Refer to the Help of applications.
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There is a display glitch on the UI screen of CaptureOnTouch. <Scanning with CaptureOnTouch>
There are too many Scan mode panels, Select output panels, or Scanning Shortcut panels.
Depending on the computer that you are using, a display glich may occur on the UI screen when there are too many Scan mode panels, Select output panels, or Scanning Shortcut panels. Delete any panel that you will not use.
Problems with scanning quality
The size detection and deskew functions fail. <Scanning with CaptureOnTouch>
The edges of the document are not straight.
Documents with jagged edges from perforations, edges cut diagonally, or curved edges can cause failures in size detection and deskew functions. Set the [Page Size] in [Select document] to a standard size such as A4 or Letter. Alternatively, turn [Automatically straightens skewed images] OFF.
The edges of the document are black.
Documents with black edges can cause failures in size detection and deskew functions, or edges of the document may be cut off. Set the [Page Size] in [Select document] to a standard size such as A4 or Letter. Alternatively, turn [Automatically straightens skewed images] OFF.
You are scanning a document with black edges without inserting it in a carrier sheet while [Document type] is set to [Carrier sheet] in the advanced settings dialog box.
If [Document type] is set to [Carrier sheet] in the advanced settings dialog box, placing a document with black edges without inserting it in a carrier sheet and scanning it may result in failures in size detection and deskew functions. Set [Page Size] to a standard size such as A4 or Letter or to a custom page size in the advanced settings dialog box. Alternatively, uncheck [Automatically straightens skewed] (Windows)/[Deskew] (macOS). Alternatively, set [Document type] to [Plain paper].
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
The edges of the document are not straight. The edges of the document are black.
Documents with jagged edges from perforations, edges cut diagonally, or curved edges can cause failures in size detection and deskew functions. Select a standard size other than [Auto] for [Page Size].
Documents with jagged edges from perforations, edges cut diagonally, or curved edges can cause failures in size detection and deskew functions. Select a standard size other than [Auto] for [Page Size].
<Scanning with a Mopria-compatible device> Contact the support of the Mopria-compatible application.
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<Scanning with other applications>
The edges of the document are not straight.
The edges of the document are black.
You are scanning a document with black edges without inserting it in a carrier sheet while the [Document type] for the scanner driver is set to [Carrier sheet].
Documents with jagged edges from perforations, edges cut diagonally, or curved edges can cause failures in size detection and deskew functions. Set [Page Size] to a standard size such as A4 or Letter or to a custom page size on the scanner driver settings screen. Alternatively, uncheck [Automatically straightens skewed] (Windows)/[Deskew] (macOS).
Documents with black edges can cause failures in size detection and deskew functions, or edges of the document may be cut off. Set [Page Size] to a standard size such as A4 or Letter or to a custom page size on the scanner driver settings screen. Alternatively, uncheck [Automatically straightens skewed] (Windows)/[Deskew] (macOS).
When [Document type] is set to [Carrier sheet] on the scanner driver settings screen and you scan a document with black edges without inserting it in a carrier sheet, the size detection and deskew functions may fail. Set [Page Size] to a standard size such as A4 or Letter or to a custom page size on the scanner driver settings screen. Alternatively, uncheck [Automatically straightens skewed] (Windows)/[Deskew] (macOS) or set [Document type] to [Plain paper].
If white lines or streaks appear in scanned images.
The scanner glass and the rollers are dirty.
Clean both sides of the scanner glass, and the rollers. If a sticky substance such as glue or correction fluid is found, carefully wipe with just enough pressure to clean the area where the lines appear. If the problem cannot be solved by cleaning, the internal glass may be scratched. Contact your local authorized Canon dealer or service representative.
The scanned characters and images are blurred. <Scanning with CaptureOnTouch>
The compression rate is set high. The scanning resolution is low.
From the JPEG and PDF settings, select a setting for prioritizing image quality. Increase [Dots per inch].
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner>
The image quality setting is low. The scanning resolution is low.
Increase [Quality]. (See p. 36, p. 111) Increase [Dots per inch]. (See p. 35, p. 108)
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Moire patterns are occurring.
Changing the [Dots per inch] setting can sometimes improve moire patterns. Change [Dots per inch] to another value. (See p. 35, p. 108)
<Scanning with a Mopria-compatible device>
The scanning resolution is low.
Increase the resolution.
<Scanning with other applications>
The noise reduction function is strong, or the Uncheck [Noise reduction] or reduce the reduction level on the scanner driver settings screen.
edge emphasis function is soft.
Alternatively, set [Edge emphasis] towards [Sharp]. Alternatively, increase [Dots per inch].
The scanned image has uneven shades. <Scanning with CaptureOnTouch>
Dot printing (halftone) results in moire patterns (grid-shaped shading).
Unevenness in paper or printing appears in the scanned image.
See "Moire patterns (grid-shaped shading) appear." (p. 136)
Enable [Noise reduction] or increase the reduction level in the advanced settings dialog box. Alternatively, enable [Background smoothing].
<Scanning with other applications>
Dot printing (halftone) results in moire patterns (grid-shaped shading).
Unevenness in paper or printing appears in the scanned image.
See "Moire patterns (grid-shaped shading) appear." (p. 136)
Enable [Noise reduction] or increase the reduction level on the scanner driver settings screen. Alternatively, enable [Background smoothing].
The back of the document is reflected.
<Scanning with CaptureOnTouch> Enable [Prevent Bleed Through / Remove Background] in the advanced settings dialog box. Alternatively, change the settings for [Brightness] or [Contrast]. When [Active Threshold], [Advanced Text Enhancement] (Windows only), or [Advanced Text Enhancement II] is selected for [Color mode] in the advanced settings dialog box, faint bleed-through might be emphasized. In such cases, change the color mode.
<Scanning with a Mopria-compatible device> Refer to the Help of applications.
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<Scanning with other applications>
Enable [Prevent Bleed Through / Remove Background] on the scanner driver settings screen. Alternatively, change the settings for [Brightness] or [Contrast]. When [Active Threshold], [Advanced Text Enhancement] (Windows only), or [Advanced Text Enhancement II] is selected for [Color mode] on the scanner driver settings screen, faint bleed-through might be emphasized. In this case, change the color mode.
Moire patterns (grid-shaped shading) appear.
<Scanning with CaptureOnTouch> Select either [High Speed Moire Reduction] or [High Quality Moire Reduction] for [Moire Reduction] in the advanced settings dialog box. Changing the resolution setting can sometimes improve moire patterns. Change the resolution to another value.
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner> Scan with another method.
<Scanning with a Mopria-compatible device> Refer to the Help of applications.
<Scanning with other applications> Select either [High Speed Moire Reduction] or [High Quality Moire Reduction] for [Moire Reduction] on the scanner driver settings screen. Changing the resolution setting can sometimes improve moire patterns. Change the resolution to another value.
Characters are not recognized properly. <Scanning with CaptureOnTouch>
The characters on the document are faint, or the color of the characters is close to that of the background.
There are ruled lines near the characters.
The line of characters is thin.
The line of characters is blurry.
The characters are too large or too small.
Select [Active Threshold], [Advanced Text Enhancement] (Windows only), or [Advanced Text Enhancement II] for [Color mode] in the advanced settings dialog box. Alternatively, to make the characters stand out, change the settings for brightness and contrast.
Change the [Color drop-out] setting in the advanced settings dialog box to drop out the ruled lines.
Change [Character Emphasis] in the advanced settings dialog box to make it thicker.
Turn off [Noise reduction] in the advanced settings dialog box or reduce the reduction level. Alternatively, set [Edge emphasis] towards [Sharp].
If the characters are too large, reduce [Dots per inch]. If they are too small, increase [Dots per inch].
<Scanning with CaptureOnTouch Lite Web/Scanning by selecting a job in the scanner> Scan with another method.
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<Scanning with a Mopria-compatible device> Refer to the Help of applications. <Scanning with other applications> Refer to the Help of applications.
The barcode or QR code is not recognized properly.
The printing of the barcode or QR code is faint.
Enable [Set the barcode detecting image to contrast enhanced] with the Canon imageFORMULA Driver Setting Tool.
The resolution of the scanned image is low, or the printing of the barcode or QR code is small.
Enable [Set the barcode detecting image to 300 dpi or higher] with the Canon imageFORMULA Driver Setting Tool.
Problems with the Web Menu
The Web Menu cannot be accessed. The IP address of the scanner is not set. TLS1.2 is disabled in the web browser.
Confirm that the IP address and DHCP are enabled/disabled properly. (See p. 84)
Change the settings in the web browser to enable TLS 1.2. Note that this scanner does not support TLS 1.3.
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Set it so that a proxy server is not used for connections to local addresses.
The web browser does not have a proxy server setting for local addresses.
(1) Click the [Start] button, and then click [Windows System] [Control Panel]. (2) Click [Network and Internet]. (3) Click [Internet Options]. (4) Click [LAN settings] on the [Connections] tab. (5) For [Proxy server], make a setting for not using a proxy server for connections to local
addresses.
(1) Select [System Preferences] from the Apple menu. (2) Click [Network]. (3) Click [Advanced]. (4) Click [Proxies]. (5) For [Bypass proxy settings for these Hosts & Domains], register local addresses.
When a connection is made with https communication, "The certificate has expired" is displayed.
The SSL server certificate has expired.
Install a certificate with the appropriate expiration date. (See p. 99) If this message is displayed before the certificate's expiration date, check that the scanner's time is correctly set. (See p. 69)
When a connection is made with https communication, "The name of the security certificate does not match" is displayed.
The common names of the certificate and the scanner are different.
· This occurs when: The IP address of the scanner in the common name when a self-signed certificate is created or updated or when a CSR is created is different from the IP address entered into the web browser when the Web Menu is started.
· This occurs when a different IP address is input in the web browser when launching Web Menu.
If you are using a self-signed certificate, update and install the certificate. (See p. 99) If you are using a CA-signed certificate, acquire a certificate for the desired scanner and install it. (See p. 99)
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When a connection is made with https communication, "The connection is not private" is displayed.
Such a warning screen appears when an attempt is made to use https communication with no appropriate SSL server certificate installed in the scanner.
An attempt is made to display the Web Menu when there is no appropriate SSL server certificate.
For general users Contact your administrator. Alternatively, display the Web Menu from the QR code on the operation panel of the scanner. (See p. 34) Note that in this case, the connection will be an http connection.
For administrators An appropriate SSL server certificate is not installed in the Web Menu. Refer to "Installing an SSL Server Certificate (Web Menu Only)" (See p. 99) to install it.
You cannot log in as an administrator. You forgot your administrator password.
Resetting the scanner to the factory default state (See p. 76) resets the administrator password to the factory default state.
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Frequently Asked Questions
This section provides frequently asked questions and answers.
Questions about CaptureOnTouch
Here are questions and answers about CaptureOnTouch. For details, refer to the Help of CaptureOnTouch.
Problem 1.
Where are scanned images saved? Can the save destination be changed?
Solutions 1.
Both Standard Scanning and Scanning Shortcut save the output to the destination set in the [Select output] panel. All destination locations can be changed to other folders.
Problem 2. How are the scan settings configured?
Solutions 2.
By clicking the Edit button in the Select document panel, you can edit the scan settings when the Select document edit screen dialog box opens.
Problem 3.
How do I save multiple pages in one file, or save one file per page?
Solutions 3.
When scanned images are saved in BMP, JPEG or PNG format, each image is always saved in a separate file. When scanned images are saved in PDF or TIFF format, you can specify multi- or singlepage files. Refer also to "Multiple pages of scanned images cannot be saved to a single file." in "When in Trouble".
Problem 4.
Can I copy or back up scanner setting configurations?
Solutions 4.
The setting configurations can be backed up and restored using [Back Up/Restore] on the [Basic settings] tab on the [Environmental settings] dialog box.
Problem 5. Solutions 5.
What rules apply to scanned image file names?
For both Standard Scanning and Scanning Shortcut, the file names of scanned images are set based on the settings in the [Select output] panel. This screen opens when you click the Edit button in the [Select output] panel. Click the [Detail Settings] button on this screen. You can set the file names of scanned images by setting all or some of the three items shown below.
Setting File name
Add date and time
Add counter to file name
Description
Any specified text string to be included in the file name.
Appends the date and time to file names. Select the date format from the list box. YYYY = year, MM = month, and DD = day of month. The time is appended after the date.
Append serial numbers in the order of scanned image saving. Specify the number of digits and starting number.
Problem 6. Solutions 6.
A sample file name is displayed as the [File name] in the [File name settings] dialog box.
How do I print scanned data?
For both Standard Scanning and Scanning Shortcut, select [Print] in the [Select output] panel. To use this function, you need to install a plug-in. The plug-in can be installed by selecting its checkbox when installing CaptureOnTouch.
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Problem 7. Solutions 7.
Problem 8. Solutions 8.
I want to save to other folders
In CaptureOnTouch, destinations other than [Save to folder] are provided as a plug-in. By installing the plug-in, the scanned image can be printed, attached in an e-mail, or shared using various cloud services. The plug-in can be installed by selecting its checkbox when installing CaptureOnTouch. The available output destinations vary depending on the installed plug-in.
How can I attach scanned data to an e-mail (or send it as e-mail)?
For both Standard Scanning and Scanning Shortcut, select [Attach to E-mail] in the [Select output] panel. To use this function, you need to install a plug-in. The plug-in can be installed by selecting its checkbox when installing CaptureOnTouch.
Questions about the scanner driver
Here are questions and answers about the scanner driver. For details, refer to the Help of the scanner driver.
Problem 1. How do I scan a document larger than A4 (Letter)?
Solutions 1.
(1) Set the feed selection lever to Bypass mode. (2) Crease the document firmly down its center to
fold the document in half. Fold the document so that its edges are neatly aligned. (3) Place the document in the scanner with the folded edge facing right and the top edge facing downward. (4) Set [Page Size] to half the size of the paper you are actually going to scan on the scanner driver settings screen. Select [Folio] for [Scanning Side], then scan.
Problem 2. Solutions 2.
Problem 3. Solutions 3. Problem 4. Solutions 4.
How do I combine both sides of a document and output into one image?
Set [Scanning Side] to [Folio] on the scanner driver setting screen, then scan. To change the position and direction of combination, change the [Folio] settings.
How can I skip blank pages, and scan only nonblank pages?
Set [Scanning Side] to [Skip Blank Page] on the scanner driver setting screen, then scan.
How do I scan cards?
Set a card in landscape orientation in the scanner. If the card is embossed, set the feed selection lever to Bypass mode. Set [Page Size] to the same size as the card or to [Match original size] on the scanner driver settings screen.
Disable [Detect by Ultrasonic] on the [Error Detection] tab on the scanner driver settings screen, then scan.
Problem 5. Solutions 5.
Problem 6. Solutions 6.
Uncheck [Double Feed Detection] on the scanner driver settings screen or set the detection method to [Detect by Length], then scan.
How do I load and scan documents with mixed sizes?
Pull out the document eject tray at an angle. Set [Page Size] to [Match original size] on the scanner driver setting screen, then scan.
How do I scan a document whose size is not found in the page size list?
Set [Page Size] to [Match original size] on the scanner driver setting screen, then scan. Alternatively, register the same size as that of the document to scan in [Page Size], then scan.
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Problem 7. Solutions 7.
Problem 8. Solutions 8.
Problem 9. Solutions 9.
How do I scan cards?
Set the cards vertically in the scanner. Set [Page Size] to the same size as that of the card or to [Match original size] on the scanner driver settings screen. Set [Document Orientation] according to the print orientation of the card, and scan.
How do I scan a document that includes both photos and characters?
Select [Document with photo] for [User Preference] (Windows)/[Favorite Settings] (macOS) on the scanner driver settings screen or select [Document with photo] for [Document type], then scan.
How do I scan passports?
(1) Set the feed selection lever to Bypass mode. (2) Place a passport in the carrier sheet (for
passport), and load the sheet with the sealed end of the carrier sheet as the leading edge and the page you want to scan facing down. (3) Select [Passport] for [User Preference] (Windows)/[Favorite Settings] (macOS) on the scanner driver settings screen or select [Passport] for [Document type], then scan.
Depending on the condition of the carrier sheet or passport, a paper jam may occur or the scanner's image correction may not function properly. Configure the settings as shown below. (1) Set [Page Size] to a larger paper size (A4, for
example) on the scanner driver settings screen, and then scan again. (2) Set [Dots per inch] to 300 dpi or less on the scanner driver settings screen. (3) Clean the roller.
Questions about the scanner
Problem 1. Solutions 1.
Problem 2. Solutions 2.
I want to initialize the settings.
For the Web Menu, click [Administrator settings] [System management] [Initialize]. For the scanner Settings Menu, initialize the settings with [Device Configuration] [Initialize]. Initialization does not reset the firmware version to the factory default state.
I want to reset to the factory default settings.
Resetting the scanner to the factory default state not only initializes (See p. 76) the settings but also resets the firmware version to the factory default state.
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Clearing a Paper Jam
When paper jams are detected during scanning, the following error codes are displayed in the display and scanning is interrupted.
2 Pull the OPEN lever and pull open the front unit toward
you.
When a paper jam or double feed occurs during scanning, use the following procedures to clear them.
CAUTION Be careful when removing jammed paper. Take care not to cut your hand on the edges of the paper.
1 Remove any documents that have been left in the feed
Tray.
3 Remove the jammed document.
143
IMPORTANT Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner.
4 Close the front unit by gently pushing it up on both sides
until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.
After removing the jammed paper, check to see if the last page was scanned correctly, and then continue scanning. Hint When the [Rapid recovery system] check box is enabled in the scanner driver settings screen, you can resume a scanning operation even if it is interrupted by a paper jam by removing the document and resuming from the document that was being fed when the interruption occurred. As the image of the document that was being fed at the time of the interruption may not be saved in such cases, be sure to verify the last scanned image before resuming the operation.
144
Error Message
If one of the following messages appears on the display, then an error has occurred on the scanner. Handle the error according to the countermeasure procedure.
Error messages
Symptom
Countermeasure
The Scanner cover is open. [C0XX-XXX]
Front unit is open.
Close the front unit.
Paper jammed in scanner, clear paper and continue. [P0XX-XXX]
Paper jammed while scanning.
Open the front unit, and then remove the jammed document. Depending on the document, paper jams may be likely to occur. If the error is repeated, change the scan setting to Passport mode or Bypass mode.
A double paper-feed has occured. Please check the document and the scanned image on the display and scan the document again. [D0XX-XXX]
Paper double fed while scanning.
Open the front unit and then remove the document that caused a double feed. Please check the scanned image on the display and scan the document again. If the error is repeated, fan the document.
This scanner is not connected to your device via USB. Please check the USB connection.
An attempt is made to scan when the scanner is not connected via USB.
Confirm that the scanner is properly connected to the computer via USB. If the problem cannot be solved, refer also to "When in Trouble" (See p. 121).
Scanner is not connected to the network. Make sure the scanner is properly connected to the wired LAN.
An attempt is made to scan via a network when the scanner is not connected to the network.
Confirm that the scanner is connected to the network. If the problem cannot be solved, refer also to "When in Trouble" (See p. 121).
This function cannot be used because it is not An attempt is made to use the
connected to the network. Please check the CaptureOnTouch Lite Web function when the
connection status.
scanner is not connected to the network.
To use the CaptureOnTouch Lite Web function, the scanner must be connected to the network. Confirm the network settings.
Could not confirm storage location. Check if path, user name, or password are wrong?
Sending the scanned image failed.
Set the destination, user name, and password properly.
Could not send the files because authentication failed. Check the authentication settings of destination server.
The authentication settings for the destination are incorrect.
Confirm that the destination is correct.
File access error occured. Check write protect There is not enough free space at the
or disk full.
destination.
Confirm the capacity of the destination and change the destination if necessary.
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Error messages
Symptom
COTAdmin cannot be used because it is not COT Admin was enabled when the scanner
connected to the network. [1000]
was not connected to the network.
Failed to connect to the COT Admin server. Contact your administrator. [XXXX]
Connecting to the COT Admin server failed.
It is recommended to replace the rollers to keep the scanner in good condition. Be sure to reset the counter after replacement.
The number of pages scanned exceeded the roller feed count.
The scanner's system date is incorrect. If you continue to operate as it is, you will not be able to communicate with the network. Please set the system date again.
The scanner's internal clock was reset.
The system date outside the certificate expiration date was set. If the entered value is wrong, please set it again. If the value is correct, please initialize the certificate.
The time on the scanner is set beyond the expiration date of the server certificate.
A hardware error was detected. [E0XX-XXX] There is an internal scanner error.
Countermeasure
To use COT Admin, a network connection is required. Confirm that the scanner is properly connected to the network. If you do not use COT Admin, disable COT Admin. (See p. 103)
To use COT Admin, you must set the COT Admin server. Contact the person in charge of the system to confirm that the COT Admin server is set properly. If you do not use COT Admin, disable COT Admin. (See p. 103)
Replace the rollers. (See p. 117, p. 118)
If the scanner's power plug is left unplugged for about two days, the scanner's internal clock will be reset. Set the date and time again. If this error is displayed while the NTP function is enabled, the scanner is not synchronizing correctly with the NTP server. Check the network connection status.
Set the time for the scanner properly. Alternatively, confirm the expiration date of the server certificate registered in the scanner and change it to a certificate with an appropriate expiration date. To change the certificate, you need the administrator password.
Turn the power off and then on again. If the error appears even after you turn the power off and then on again, make a note of the error message, and then contact the person in charge of the system.
146
Error messages
Symptom
A hardware error was detected. [S0XX-XXX] There is an internal scanner error.
Countermeasure
Turn the power off and then on again. If the error appears even after you turn the power off and then on again, make a note of the error message, and then contact the person in charge of the system. If you are using SDK for UI customization, SDK may be defective. Review the source code of SDK.
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Uninstalling the Software
Some scanner malfunctions can be resolved by reinstalling the software. Before reinstalling the software, make sure to completely uninstall any previous installation first. The following procedure uses the ISIS/TWAIN driver as an example. When following the procedure, read the ISIS/TWAIN driver as the driver used.
2 Click [Uninstall a program].
IMPORTANT As always when uninstalling software, log on using an account with Administrator privileges.
1 From the Windows task bar, click Start button [Windows
System] [Control Panel].
3 From the program list, select the application to be
removed and click [Uninstall].
The Control Panel appears.
The file-deletion confirmation screen appears.
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4 Click [Yes] to proceed with uninstallation.
No uninstaller is provided for macOS drivers. To uninstall, use Finder to delete the following files. /Library/Image Capture/TWAIN Data Sources/DRS250N
149
Appendix
Specifications
Main Unit
Type
Desktop sheetfed scanner
Scanning Document Size
Plain Paper
Size:
Width: 50.8 mm to 216 mm (2" to 8.5")
Length: 54 mm to 356 mm (2.1" to 14") (You can
scan documents up to 5,588 mm (220") long by
setting the scanner to the Long Document mode.)
Paper thickness: Page separation: 27 to 209 g/m2 (7 to 56 lb bond)
0.04 mm to 0.25 mm (0.00157" to 0.00984") Non separation feed: 27 to 255 g/m2 (7 to 68 lb
bond) 0.04 mm to 0.3 mm (0.00157" to 0.0118")
Loading capacity: A4 size or smaller: 60 sheets (80 g/m2 (22 lb
bond)) Larger than A4 size: 40 sheets (80 g/m2 (22 lb
bond))
Make sure stacks do not exceed 6 mm in height for
either of the above.
Business Card
Size:
Width: 50 mm to 55 mm (2" to 2.2")
Length: 85 mm to 91 mm (3.3" to 3.6")
Paper thickness: 128 to 255 g/m2 (34 to 67.8 lb bond) 0.15 mm to
0.3 mm (0.00591" to 0.0118")
Orientation: Vertical feeding only
Card
Size:
86 mm x 54 mm (3.37" x 2.12") (ISO standard)
Card thickness:
1.4 mm (0.055") or smaller
Orientation: Horizontal feeding only
Embossed cards can be scanned.
Loading capacity:
3 cards (non-embossed), 1 card (embossed)
Passport
Size:
88 mm x 125 mm (3.464" x 4.921") (ISO standard)
When scanning the passport, open the passport
and insert it in the separately sold carrier sheet
before feeding.
Thickness: 4 mm (0.157") or less (including carrier sheet)
Scanning Sensor Contact image sensor
Light source
LED
Scanning Side Simplex/duplex
Scanning modes Black and White, Error Diffusion, Grayscale,
Advanced Text Enhancement, Advanced Text
Enhancement II, Active Threshold, Color
Optical resolution Up to 600 dpi
Output resolution 100dpi/150dpi/200dpi/240dpi/300dpi/400dpi/
600dpi/1200dpi
Scanning Speed
(Conditions: Core i7 3.0 GHz CPU, 16 GB memory, A4 document
size)
Grayscale
Simplex 200dpi 50 pages/min
300dpi 50 pages/min
Duplex 200dpi 100 images/min
300dpi 100 images/min
Color
Simplex 200dpi 50 pages/min
300dpi 40 pages/min
Duplex 200dpi 100 images/min
300dpi 80 images/min
Interface
USB 3.2 Gen1x1/ USB2.0
10Base-T/100Base-TX/1000Base-T
Other functions Folio scanning, double feed detection ignore
External Dimensions
291 mm (11.5")(W) x 267 mm (10.5")(D) x 242 mm
(9.5")(H)
(With the document feed tray attached and the
document eject tray closed)
291 mm (11.5")(W) x 600 mm (23.7")(D) x 378 mm
(14.9")(H)
(With the document feed tray attached and the
document eject tray open)
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Weight (without AC adapter) Approximately 3.4 kg (7.50 lb)
Power Supply (using AC adapter) DC 24 V 0.8 A
Power Consumption Scanning: Maximum 22 W or less In the Sleep mode: 1.6 W With power OFF: Maximum 0.1 W or less
Operating Environment Temperature: 10 °C to 35 °C (50 °F to 95 °F) Humidity: 20% to 80% RH
AC Adapter (100 to 240 V type)
Model Number 6G3-0267 (24V)
Input
AC 100 to 240 V, 50/60 Hz, 1.06 to 0.6 A
Output
DC 24 V 2.0 A
Weight
Approximately 0.3kg (0.66 lb)
Specifications are subject to change without notice due to product improvements.
Replacement parts
Exchange roller kit (product code: 5595C001) Kit to replace the rollers (feed roller, retard roller). · For the replacement procedure, "Replacing Consumable Parts"
(See p. 116). · Contact your local authorized Canon dealer or service
representative for detailed information about the replacement parts.
Option
Carrier sheet (for passports) (product code: 0697C002) This is a carrier sheet for scanning passports.
Carrier sheet (A4) (product code: 0697C001)
Carrier sheet (LEGAL) (product code: 0697C005)
Flatbed scanner unit 102 (product code: 2152Cxxx) Flatbed scanner unit that can be connected to and used with a DR scanner. Connecting the unit to this scanner enables you to use this scanner as a flatbed scanner with an automatic document feeder.
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About the Flatbed Scanner Unit
Dimensions
The optional Flatbed Scanner Unit can be connected to and used with this scanner.
System requirements
The computer must comply with the necessary system requirements of Flatbed Scanner Unit. The scanner driver of Flatbed Scanner Unit needs to be installed to use the unit.
About Use with CaptureOnTouch
About Assigning Function to Start Button
When you connect Flatbed Scanner Unit, you can assign Scanning Shortcut of CaptureOnTouch to the start button of Flatbed Scanner Unit.
Limitation of Restarting with Start Button
When CaptureOnTouch is set not to be resident in memory, CaptureOnTouch cannot be restarted by pressing the start button on Flatbed Scanner Unit after you end CaptureOnTouch.
About Setting up the Scanner Driver
When functions of this scanner cannot be selected with the Flatbed Scanner Unit settings dialog box, click [Option] in the dialog box to open the scanner driver and make the required settings.
242 mm (9.5")
291 mm (11.5")
378 mm (14.9")
600 mm (23.7")
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Regulations
FCC REGULATIONS (For 120 V model)
Document Scanner, Model 6130270 AC Adapter, Model 6G3-0267 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Park, Melville, NY 11747, U.S.A. Tel. No. (800)652-2666
RADIO INTERFERENCE REGULATIONS (For 120 V models)
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interferencecausing equipment standard entitled "Digital Apparatus", ICES-003 of the Industry Canada.
ENERGY STAR® Office Equipment Program
This program is for U.S.A and Canada. As an ENERGY STAR® Partner, CANON ELECTRONICS INC. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, monitors, printers, fax, machine, copiers, and scanners. The standards and logos are uniform among participating nations. This model doesn't provide setting options for power management.
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Für EMVG
Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen.
Model Names
The following name may be provided for the safety regulations in each sales region of the Document Scanner. DR-S250N: Model 6130270
Reproduction Warning
This device is designed to be used in a legal manner, in accordance with all applicable laws, including, but not limited to, counterfeit and copyright laws, as well as laws pertaining to national security. Any person(s) found to have reproduced any of the following materials (regardless of whether such reproduction was intentional or not) for the purpose of misrepresenting such material as the original may be prosecuted in accordance with the applicable laws and regulations. · Paper money or bank notes (domestic and foreign) · Postage stamps, revenue stamps, or other similar stamps · Stock certificates, bond certificates, promissory notes, cheques, or
other valuable certificates · Passports, licenses, or other certificates or documents issued by
government officials or agencies This is not an exhaustive list. Canon is not responsible for how this scanner is used by an individual. Please note that certain intellectual property is protected by copyright law, and copyrighted items may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.
Trademarks
· Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries.
· imageFORMULA is a trademark of CANON ELECTRONICS INC. · Microsoft, Windows, Microsoft Edge, and Microsoft Teams are
registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. · Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. · ENERGY STAR® is a registered trademark of the United States Environmental Protection Agency. · Mac, Mac OS, macOS and Safari are trademarks of Apple Inc. registered in the U.S. and other countries. · Slack is a trademark or registered trademark of Slack Technologies, Inc. in the United States and other countries. · iOS is a trademark or registered trademark of Cisco in the United States and other countries. · Google Chrome, Chrome OS and Android are registered trademarks or trademarks of Google LLC. · Mopria® is a trademark or registered trademark of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited. · Firefox is a registered trademark of the Mozilla Foundation in the U.S. and other countries. · ISIS is a registered trademark of Open Text in the United States. · iDRSTM SDK 15 Windows 32 64 bit technology by Image Recognition Integrated Systems S.A. Copyright 1987 2019, I.R.I.S. S.A. All rights reserved. · QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries. · Other product and company names herein may be the trademarks of their respective owners. However, the TM and ® symbols are not used in this document.
Copyright
Copyright 2023 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC.
154
Disclaimers
The information in this document is subject to change without notice. CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA. IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS INTACT. THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY.
155
Index
B
Bypass mode ............................................................................. 26
C
Canon imageFORMULA Driver Setting Tool ........................... 120 CaptureOnTouch
Exiting .................................................................................. 38 Restarting ............................................................................ 39 Scanning Shortcut ............................................................... 43 Standard Scanning .............................................................. 41 Starting ................................................................................ 38 CaptureOnTouch Lite Web Scanning .............................................................................. 35 Card Loading method ................................................................... 27
Carrier sheet ......................................................................29, 151
COT Admin .............................................................................. 103 Counter ...................................................................................... 66
D
Display ....................................................................................... 16 Document ................................................................................... 22
Card ..................................................................................... 27 Folio ..................................................................................... 28 Loading method ................................................................... 24 Double Feed Detection .............................................................. 53
F
Feed Roller .......................................................................116, 117
Flatbed scanner unit 102 .......................................................... 152 Folio ........................................................................................... 28 Front Unit ................................................................................. 117
J
Job
Computer connected via USB .......................................49, 50
Computer connected via wired LAN .................................... 50 Scanner ............................................................................... 51
L
Long Document Mode ................................................................ 53
M
Maintenance ............................................................................. 113 Mopria ........................................................................................ 52
O
Operation Panel ......................................................................... 16
P
Paper jam ................................................................................. 143
Passports .......................................................................... 30, 151
Power supply .............................................................................. 20
R
Retard Roller ................................................................... 116, 118
Roller ........................................................................................ 114 Cleaning ............................................................................. 113 Replace .............................................................................. 116
S
Scanning glass ......................................................................... 114 Cleaning ............................................................................. 113
Settings Menu ............................................................................ 55 List ....................................................................................... 61
System Requirements .................................................................. 6
U
Uninstall .................................................................................... 148
W
Web Menu ........................................................................... 34, 55
List ....................................................................................... 60 Registering a job ................................................................ 107
156
WEEE CAUTION
English
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/sustainability/ approach/.
Only for the United Kingdom
This symbol indicates that this product is not to be disposed of with your household waste, according to the UK Waste Electrical and Electronic Equipment Regulations. This product should be handed over to a designated collection point, e.g., on an authorized one-forone basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to
potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/sustainability/ approach/.
Français
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé ou le service d'enlèvement des
157
ordures ménagères. Pour plus d'informations sur le retour et le recyclage des produits DEEE, consultez le site: www.canoneurope.com/sustainability/approach/.
Deutsch
Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EURichtlinie über Elektro- und Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z. B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und ElektronikAltgeräten geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit Elektround Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektround Elektronik-Altgeräten finden Sie unter www.canon-europe.com/ sustainability/approach/.
Zusatzinformationen für Deutschland:
Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und Elektronikgerätegesetzes beschriebenen Bedingungen abgegeben werden. Als Endbenutzer und Besitzer von Elektro- oder Elektronikgeräten sind Sie verpflichtet: · diese einer vom unsortierten Siedlungsabfall getrennten Erfassung
zuzuführen,
· Altbatterien und Altakkumulatoren, die nicht von Altgerät umschlossen sind, sowie Lampen, die zerstörungsfrei aus dem Altgerät entnommen werden können, vor der Abgabe an einer Erfassungsstelle vom Altgerät zerstörungsfrei zu trennen,
· personenbezogener Daten auf den Altgeräten vor der Entsorgung zu löschen.
Die Bedeutung von dem Symbol der durchgestrichenen Abfalltonne auf Rädern finden Sie oben in dieser Beschreibung. Die Vertreiber von Elektro- oder Elektronikgeräten haben die Pflicht zur unentgeltlichen Rücknahme von Altgeräten. Die Vertreiber haben die Endnutzer über die von ihnen geschaffenen Möglichkeiten der Rückgabe von Altgeräten zu informieren.
Italiano
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità competenti, oppure visitare il sito www.canon-europe.com/sustainability/approach/.
158
Español
Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo con la directiva RAEE (2012/19/ UE) y con la legislación nacional. Este producto debe entregarse en uno de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora de desechar correctamente este producto contribuirá a la utilización eficaz de los recursos naturales. Para más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/sustainability/approach/.
Nederlands
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik
van natuurlijke hulpbronnen. Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-europe.com/sustainability/approach/.
Dansk
Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf. direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon-europe.com/sustainability/ approach/.
Norsk
Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt,
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det vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEEprodukter på www.canon-europe.com/sustainability/approach/.
Suomi
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi, 2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyksestä ja kierrätyksestä on osoitteessa www.canoneurope.com/sustainability/approach/.
Svenska
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/ 19/EU) och nationell lagstiftning inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av WEEE-produkter, se www.canoneurope.com/sustainability/approach/.
Português
Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein)
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Diretiva REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e eletrónicos (EEE). O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos equipamentos elétricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correto deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os locais onde o equipamento poderá
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ser reciclado, contacte os serviços locais, a autoridade responsável pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais informações sobre a devolução e reciclagem de produtos REEE, vá a www.canoneurope.com/sustainability/approach/.
Ceská
Pouze Evropská unie a EHP (Norsko, Island a Lichtenstejnsko)
Tento symbol znamená, ze podle smrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních pedpis nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do sbrného místa, nap. v rámci autorizovaného systému odbru jednoho výrobku za jeden nov prodaný podobný výrobek nebo v autorizovaném sbrném míst pro recyklaci odpadních elektrických a elektronických zaízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na zivotní prostedí a lidské zdraví, protoze elektrická a elektronická zaízení zpravidla obsahují potenciáln nebezpecné látky. Vase spolupráce na správné likvidaci tohoto výrobku soucasn napomze efektivnímu vyuzívání pírodních zdroj. Dalsí informace o místech sbru vaseho odpadního zaízení k recyklaci vám sdlí místní úad vasí obce, správní orgán vykonávající dozor nad likvidací odpadu, sbrny OEEZ nebo sluzba pro odvoz komunálního odpadu. Dalsí informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/sustainability/ approach/.
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Polski
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein)
Ten symbol oznacza, e zgodnie z dyrektyw WEEE dotyczc zuytego sprztu elektrycznego i elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie naley wyrzuca tego produktu razem z odpadami gospodarstwa domowego. Produkt naley przekaza do wyznaczonego punktu gromadzenia odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu gromadzenia zuytego sprztu elektrycznego i elektronicznego w celu poddania go recyklingowi. Usuwanie tego typu odpadów w nieodpowiedni sposób moe mie negatywny wplyw na otoczenie i zdrowie innych osób ze wzgldu na niebezpieczne substancje stosowane w takim sprzcie. Jednoczenie pozbycie si zuytego sprztu w zalecany sposób przyczynia si do wlaciwego wykorzystania zasobów naturalnych. Aby uzyska wicej informacji na temat punktów, do których mona dostarczy sprzt do recyklingu, prosimy skontaktowa si z lokalnym urzdem miasta, zakladem utylizacji odpadów, skorzysta z instrukcji zatwierdzonej dyrektyw WEEE lub skontaktowa si z przedsibiorstwem zajmujcym si wywozem odpadów domowych. Wicej informacji o zwracaniu i recyklingu zuytego sprztu elektrycznego i elektronicznego znajduje si w witrynie www.canon-europe.com/sustainability/approach/.
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Magyar
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban
Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem kezelhet háztartási hulladékként. A terméket a kijelölt nyilvános gyjtpontokon kell leadni, például hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekbl származó hulladék (WEEE) átvételére feljogosított gyjtponton. Az ilyen jelleg hulladékok a nem megfelel kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre és az emberek egészségére. Továbbá, a termékbl származó hulladék megfelel kezelésével hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekbl származó, újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyjtését végz vállalathoz, illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és újrahasznosításáról a www.canon-europe.com/ sustainability/approach/.
Slovenský
Platí len pre státy Európskej únie a EHP (Nórsko, Island a Lichtenstajnsko)
Tento symbol znamená, ze poda Smernice 2012/19/EÚ o odpade z elektrických a elektronických zariadení (OEEZ) a poda platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidova spolu s komunálnym odpadom. Produkt je potrebné odovzda do urcenej zberne, napr. prostredníctvom výmeny za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môze ma negatívny vplyv na zivotné prostredie a udské zdravie, pretoze elektrické a elektronické zariadenia obsahujú potenciálne nebezpecné látky. Spoluprácou na správnej likvidácii produktu prispejete k úcinnému vyuzívaniu prírodných zdrojov.
alsie informácie o mieste recyklácie opotrebovaných zariadení získate od miestneho úradu, úradu zivotného prostredia, zo schváleného plánu OEEZ alebo od spolocnosti, ktorá zaisuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/sustainability/approach/.
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Român
Doar pentru Uniunea European i EEA (Norvegia, Islanda i Liechtenstein)
Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere, în conformitate cu Directiva DEEE (Directiva privind deeurile de echipamente electrice i electronice) (2012/19/
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UE) i legile naionale. Acest produs trebuie transportat la un punct de colectare special, de exemplu un centru care preia produsele vechi atunci când achiziionai un produs nou similar, sau la un punct de colectare autorizat pentru reciclarea deeurilor provenite de la echipamentele electrice i electronice (EEE). Mânuirea necorespunztoare a acestor tipuri de deeuri poate avea un impact negativ asupra mediului înconjurtor i sntii indivizilor, din cauza substanelor potenial nocive care sunt în general asociate cu EEE. În acelai timp, cooperarea dvs. la reciclarea corect a acestui produs va contribui la utilizarea efectiv a resurselor naturale. Pentru mai multe informaii privind locurile de reciclare a deeurilor provenite de la echipamente, contactai biroul primriei locale, autoritatea responsabil cu colectarea deeurilor, schema DEEE aprobat sau serviciul de colectare a deeurilor menajere. Pentru mai multe informaii privind returnarea i reciclarea produselor DEEE, vizitai www.canon-europe.com/sustainability/approach/.
Slovencina
Samo za Evropsko unijo in EGP (Norveska, Islandija in Lihtenstajn)
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/ 19/EU) in drzavno zakonodajo ne smete odvreci v gospodinjske odpadke. Ta izdelek morate odloziti na ustrezno zbiralno mesto, na primer pri pooblascenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje elektricne in elektronske opreme. Neprimerno ravnanje s taksnimi odpadki lahko negativno vpliva na okolje in clovekovo zdravje zaradi nevarnih snovi, ki so povezane z elektricno in elektronsko opremo. S pravilno odstranitvijo izdelka hkrati prispevate tudi k ucinkoviti porabi naravnih virov. Ce zelite vec informacij o tem, kje lahko odlozite odpadno opremo za recikliranje, poklicite obcinski urad, komunalno podjetje ali sluzbo, ki skrbi za odstranjevanje odpadkov, ali si oglejte nacrt OEEO. Ce zelite vec informacij o vracanju in recikliranju izdelkov v skladu z direktivo OEEO, obiscite www.canon-europe.com/sustainability/approach/.
Hrvatski
Samo za Europsku uniju i EEA (Norveska, Island i Lihtenstajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim otpadom sukladno WEEE Direktivi (2012/19/ EC) i Pravilniku o gospodarenju otpadnim elektricnim i elektronickim ureajima i opremom. Ovaj proizvod je potrebno predati ovlastenom skupljacu EE otpada ili prodavatelju koji je duzan preuzeti otpadni proizvod po sistemu jedan za jedan, ukoliko isti odgovara vrsti te je obavljao primarne funkcije kao i isporucena EE oprema. Nepropisno rukovanje ovom vrstom otpada moze imati negativan ucinak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a openito se povezuju s EEE. Istovremeno, vasa e suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa. Za vise informacija o tome gdje mozete odloziti svoj otpad za recikliranje obratite se vasem lokalnom gradskom uredu, komunalnoj sluzbi, odobrenom WEEE programu ili sluzbi za odlaganje kunog otpada. Ostale informacije o vraanju i recikliranju WEEE proizvoda potrazite na www.canon-europe.com/ sustainability/approach/.
Català
Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s'ha de llençar a les escombraries de la llar, d'acord amb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s'hauria de lliurar en un dels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d'aparells elèctrics i electrònics (AEE). La manipulació inadequada d'aquest tipus de residus podria tenir un impacte negatiu en l'entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan associades als AEE. Així mateix, la vostra cooperació a l'hora de llençar correctament aquest producte contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge,
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adreceu-vos a la vostra oficina municipal, a les autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de productes RAEE, visiteu www.canon-europe.com/sustainability/approach/.
Eesti
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti-leheküljelt www.canon-europe.com/ sustainability/approach/.
Latviesu
Tikai Eiropas Savienbai un EEZ (Norvijai, Islandei un Lihtensteinai)
Sis simbols norda, ka atbilstosi ES Direktvai (2012/19/ES) par elektrisko un elektronisko iekrtu atkritumiem (EEIA) un vietjiem tiesbu aktiem no s izstrdjuma nedrkst atbrvoties, izmetot to kop ar sadzves atkritumiem. Sis izstrdjums ir jnodod piemrot savksanas viet, piemram, apstiprint veikal, kur iegdjaties ldzgu jaunu produktu un atstjat veco, vai apstiprint viet izlietotu elektrisko un elektronisko iekrtu prstrdei. Nepareiza sda veida atkritumu apsaimniekosana var apdraudt vidi un cilvka veselbu tdu iespjami bstamu vielu d, kas parasti ir elektriskajs un elektroniskajs iekrts. Turklt jsu atbalsts pareiz sda veida
atkritumu apsaimniekosan sekms efektvu dabas resursu izmantosanu. Lai saemtu pilngku informciju par vietm, kur izlietoto iekrtu var nodot prstrdei, sazinieties ar vietjo pasvaldbu, atkritumu savksanas atbildgo dienestu, pilnvarotu EEIA struktru vai sadzves atkritumu apsaimniekosanas iestdi. Lai saemtu plasku informciju par elektrisko un elektronisko iekrtu nodosanu prstrdei, apmekljiet tmeka vietni www.canon-europe.com/ sustainability/approach/.
Lietuvi
Tik Europos Sjungai ir EEE (Norvegijai, Islandijai ir Lichtensteinui)
Sis zenklas reiskia, kad gaminio negalima ismesti su buitinmis atliekomis, kaip yra nustatyta Direktyvoje (2012/19/ES) ir nacionaliniuose teis aktuose dl EE atliek tvarkymo. S gamin reikia atiduoti tam skirt surinkimo punkt, pvz., pagal patvirtint keitimo sistem, kai perkamas panasus gaminys, arba elektros ir elektronins rangos (EE) atliek perdirbimo punkt. Netinkamas tokios rsies atliek tvarkymas dl elektros ir elektroninje rangoje esanci pavojing medziag gali pakenkti aplinkai ir zmoni sveikatai. Paddami uztikrinti tinkam sio gaminio salinimo tvark, kartu prisidsite prie veiksmingo gamtos istekli naudojimo. Jei reikia daugiau informacijos, kaip salinti tokias atliekas, kad jos bt toliau perdirbamos, kreipkits savo miesto valdzios institucijas, atliek tvarkymo organizacijas, patvirtint EE atliek sistem arba js buitini atliek tvarkymo staig atstovus. Issamesns informacijos apie EE atliek grzinimo ir perdirbimo tvark galite rasti apsilank tinklalapyje www.canon-europe.com/sustainability/approach/.
Srpski
Ovaj simbol oznacava da ovaj proizvod ne sme da se odlaze sa ostalim kunim otpadom, u skladu sa WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati odreenom centru za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete slican novi proizvod, ili ovlasenom centru za prikupljanje za reciklazu istrosene elektricne i elektronske opreme (EEE). Nepravilno rukovanje ovom vrstom otpada moze da ima mogue negativne posledice po zivotnu sredinu i ljudsko zdravlje usled potencijalno
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opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vasa saradnja na ispravnom odlaganju ovog proizvoda e doprineti efikasnom korisenju prirodnih resursa. Za vise informacija o tome gde mozete da predate vasu staru opremu radi recikliranje, vas molimo, da kontaktirate lokalne gradske vlasti, komunalne sluzbe, odobreni plan reciklaze ili Gradsku cistou. Za vise informacija o vraanju i recikliranju WEEE proizvoda, posetite stranicu www.canoneurope.com/sustainability/approach/.
Ovaj simbol oznacava da ovaj proizvod ne sme da se odlaze sa ostalim kunim otpadom, u skladu sa WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati odreenom centru za prikupljanje, npr. na osnovi "staro za novo" kada kupujete slican novi proizvod, ili ovlasenom centru za reciklazu istrosene elektricne i elektronske opreme (EEE). Nepravilno rukovanje ovom vrstom otpada moze da ima mogue negativne uticaje po zivotnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koje se uglavnom vezuju za EEE. U isto vreme, vasa saradnja na ispravnom odlaganju ovog proizvoda e doprineti efikasnom korisenju prirodnih resursa. Za vise informacija o tome gde mozete da predate vasu staru opremu radi recikliranje, molimo Vas da kontaktirate lokalne gradske vlasti, komunalne sluzbe, odobreni plan reciklaze ili Gradsku cistou. Za vise informacija o vraanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/sustainability/approach/.
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Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik iaretleri
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Switch (On) Commutateur (Marche) Interruttore (On) Schalter (Ein) Interruptor (encendido) Schakelaar (On) Anahtar (Açik)
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Switch (Off) Commutateur (Arrêt) Interruttore (Off) Schalter (Aus) Interruptor (apagado) Schakelaar (Off) Anahtar (Kapali)
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Switch (Standby) Commutateur (Veille) Interruttore (Standby) Schalter (Standby) Interruptor (en espera) Schakelaar (Standby) Anahtar (Bekleme)
Power on Sous tension Alimentazione presente Eingeschaltet Máquina encendida Aan Güç açik
Power off (no standby current) Hors tension (pas de courant de veille) Alimentazione assente (nessuna corrente di standby) Ausgeschaltet (ohne Ruhestromaufnahme) Máquina apagada (sin corriente en espera) Uit (geen stand-byverbruik) Güç kapali (bekleme akimi yok)
Power on/off (standby current on) Sous/hors tension (courant de veille activé) Alimentazione on/off (corrente di standby presente) Ein- und Ausschalten (mit Ruhestromaufnahme) Máquina apagada/encendida (con corriente en espera) Aan-uit (stand-byverbruik aan) Güç açik/kapali (bekleme akimi açik)
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Switch (Push-On/Push-Off) Commutateur (Appuyer pour mettre en marche/Appuyer pour arrêter) Interruttore a pulsante bistabile (On/Off) Schalter (Ein- und Ausschalten durch Drücken) Interruptor (pulsado para encendido/apagado) Schakelaar (Push-On/Push-Off) Anahtar (Bas-Aç/Bas-Kapa)
Power on/off (no standby current) Sous/hors tension (pas de courant de veille)
Alimentazione on/off (nessuna corrente di standby)
Ein- und Ausschalten (ohne Ruhestromaufnahme) Encendido/apagado (sin corriente en espera) Aan-uit (geen stand-byverbruik) Güç açik/kapali (bekleme akimi yok)
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Heat hazard Danger de chaleur Pericolo: temperature elevate Überhitzungsgefahr Peligro de calentamiento Verbrandingsgevaar Isi tehlikesi
Heat hazard Danger de chaleur Pericolo: temperature elevate Überhitzungsgefahr Peligro de calentamiento Verbrandingsgevaar Isi tehlikesi
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Class II equipment Équipement de classe II Apparecchio classe II Gerät der Schutzklasse II Equipo de clase II KlasseII-apparatuur Sinif II ekipman
Indicates this is Class II equipment Indique qu'il s' agit d'un équipement de classe II Indica che questo è un apparecchio di classe II Gibt an, dass das Gerät der Schutzklasse II entspricht Indica que se trata de un equipo de clase II Geeft aan dat deze apparatuur in Klasse II hoort Bunun Sinif II ekipman olduunu gösterir
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DC symbol
Indicates direct current
Symbole CC
Indique qu'il s'agit de courant continu
Simbolo corrente continua (C.C.) Indica la corrente continua
Gleichstrom-Symbol
Kennzeichnet Gleichstrom
Símbolo CC
Indica corriente continua
DC-pictogram
Geeft gelijkstroom aan
DC sembolü
Düz akimi gösterir
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DC polarity Polarité CC Polarità C.C. Gleichstrompolarität Polaridad de CC DC-polariteit DC polaritesi
Indicates the power plug polarity Indique la polarité de la fiche d'alimentation Indica la polarità dello spinotto di alimentazione Gibt die Polarität des Netzsteckers an Indica la polaridad del conector de alimentación Geeft de polariteit van de stekker aan Fi polaritesini gösterir
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Electrostatic precaution Précaution électrostatique Protezione dalle cariche elettrostatiche Warnung vor elektrostatischer Aufladung Precaución electroestática Elektrostatische voorzorgen Elektrostatik önlemi
Avoid applying static electricity to the machine Évitez de soumettre cette machine à de l'éléctricité statique Evitare di applicare cariche elettrostatiche alla macchina
Elektrostatische Aufladung der Maschine vermeiden
No aplique electricidad electroestática Voorkom statische elektriciteit op de machine Makineye statik elektrik vermeyin
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