AOC Q34E2A 32-Inch Full HD WLED Monitor User Manual

LCD Monitor User Manual Q34E2A

CD Manual Warranty card Stand Base Power Cable DP Cable HDMI Cable . 7 Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove: 8 Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own ...

1 Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.

User Manual Q34E2A. i ... Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level. 6 Setup

User Manual for AOC models including: Q34E2A, 32-Inch Full HD WLED Monitor

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Document DEVICE REPORTdocuments pi4373

LCD Monitor User Manual Q34E2A
www.aoc.com
©2020 AOC. All Rights Reserved. 1

Safety ................................................................................................................................................................................... 1 National Conventions ................................................................................................................................................ 1 Power ........................................................................................................................................................................ 2 Installation ................................................................................................................................................................. 3 Cleaning .................................................................................................................................................................... 4 Other ......................................................................................................................................................................... 5
Setup .................................................................................................................................................................................... 6 Contents in Box......................................................................................................................................................... 6 Setup Stand & Base.................................................................................................................................................. 7 Adjusting Viewing Angle............................................................................................................................................ 8 Connecting the Monitor ............................................................................................................................................. 9 Adaptive-Sync function ........................................................................................................................................... 10
Adjusting ..............................................................................................................................................................................11 Hotkeys ....................................................................................................................................................................11 OSD Setting ............................................................................................................................................................ 13 Luminance ................................................................................................................................................... 14 Color Setup.................................................................................................................................................. 15 Picture Boost ............................................................................................................................................... 16 OSD Setup................................................................................................................................................... 17 Game Setting............................................................................................................................................... 18 Extra ............................................................................................................................................................ 19 Exit............................................................................................................................................................... 20 LED Indicator .......................................................................................................................................................... 21
Troubleshoot....................................................................................................................................................................... 22 Specification ....................................................................................................................................................................... 23
General Specification .............................................................................................................................................. 23 Preset Display Modes ............................................................................................................................................. 24 Pin Assignments...................................................................................................................................................... 25 Plug and Play .......................................................................................................................................................... 26
i

Safety
National Conventions
The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.
1

Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock. To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A. The wall socket shall be installed near the equipment and shall be easily accessible.
2

Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer's instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions. Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor. See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:
3

Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
4

Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.
5

Setup
Contents in Box

CD Manual

Warranty card
*

Stand
*

Base

Power Cable

DP Cable

HDMI Cable

Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch

office for confirmation.

Setup Stand & Base
Please setup or remove the base following the steps as below. Setup: Remove:
7

Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below:
-5° 23°
NOTE: Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
8

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:

1. Power 2. HDMI 3. DP 4. Earphone

23 4

Connect to PC
1. Connect the power cord to the back of the display firmly. 2. Turn off your computer and unplug its power cable. 3. Connect the display signal cable to the video connector on the back of your computer. 4. Plug the power cord of your computer and your display into a nearby outlet. 5. Turn on your computer and display. If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
To protect equipment, always turn off the PC and LCD monitor before connecting.

Adaptive-Sync function
1. Adaptive-Sync function is working with DP/HDMI 2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com · RadeonTM RX Vega series · RadeonTM RX 500 series · RadeonTM RX 400 series · RadeonTM R9/R7 300 series R9 370/X, R7 370/X, R7 265 except · RadeonTM Pro Duo (2016) · RadeonTM R9 Nano series · RadeonTM R9 Fury series · RadeonTM R9/R7 200 series (R9 270/X, R9 280/X except)
10

Adjusting
Hotkeys

1 Source/Exit 2 Clear Vision/< 3 Volume/> 4 Menu/Enter 5 Power

Menu/Enter When there is no OSD, Press to display the OSD or confirm the selection.
Power Press the Power button to turn on the monitor.
Volume When there is no OSD, Press > Volume button to active volume adjustment bar, Press < or > to adjust volume.
Source/Exit When the OSD is closed, press Source/Exit button will be Source hot key function.

Clear Vision 1. When there is no OSD, Press the " <" button to activate Clear Vision. 2. Use the " > " or ">" buttons to select between weak, medium, strong, or off settings. Default setting is always "off". 3. Press and hold " <" button for 5 seconds to activate the Clear Vision Demo, and a message of "Clear Vision Demo: on" will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message will disappear. Press and hold " <" button for 5 seconds again, Clear Vision Demo will be off. Clear Vision function provides the best image viewing experience by converting low resolution and blurry images into clear and vivid images.
12

OSD Setting
Basic and simple instruction on the control keys.

Luminance

Color Setup

Picture Boost

OSD Setup

Game Setting

Extra

Exit

Contrast Brightness Eco mode

50 90 Standard

Gamma DCR HDR Mode

Gamma1 Off Off

1). Press the MENU-button to activate the OSD window.

2). Press Left or Right to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it, press Left or Right to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.

3). Press Left or to change the settings of the selected function. Press function, repeat steps 2-3.

to exit. If you want to adjust any other

4). OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on.

Notes:
1). If the product has only one signal input, the item of "Input Select" is disable to adjust. 2). ECO modes (except Standard mode), DCR, DCB mode and Picture Boost, for these four states that only one state
can exist.

Luminance

Color Setup

Picture Boost

OSD Setup

Game Setting

Extra

Exit

Contrast Brightness Eco mode

50 90 Standard

Gamma DCR HDR Mode

Gamma1 Off Off

Contrast Brightness

0-100 0-100 Standard

Contrast from Digital-register. Backlight Adjustment. Standard Mode.

Text

Text Mode.

Internet

Internet Mode.

Eco mode

Game Movie

Game Mode. Movie Mode.

Sports

Sports Mode.

Gamma DCR

Reading Uniformity
Gamma1 Gamma2 Gamma3 On Off Off

Reading Mode. Uniformity Mode Adjust to Gamma 1. Adjust to Gamma 2. Adjust to Gamma 3. Enable dynamic contrast ratio. Disable dynamic contrast ratio.

HDR Mode

HDR Picture HDR Movie

Select HDR Mode.

HDR Game

Note: When "HDR Mode" is set to "non-off", the items "Contrast", "Brightness", "Gamma" cannot be adjusted.

Color Setup

Color Setup
Color Temp. DCB Mode DCB Demo

Picture Boost Warm Off Off

OSD Setup

Game Setting

Red Green Blue

Extra

Exit

Luminance

LowBlue Mode

Off

Warm

Recall Warm Color Temperature from EEPROM.

Normal

Recall Normal Color Temperature from EEPROM.

Color Temp. Cool

Recall Cool Color Temperature from EEPROM.

sRGB

Recall SRGB Color Temperature from EEPROM.

User

Restore Color Temperature from EEPROM.

DCB Mode
DCB Demo Red

Full Enhance Nature Skin Green Field Sky-blue AutoDetect Off

On or Off On or Off On or Off On or Off On or Off On or Off On or Off 0-100

Disable or Enable Full Enhance Mode Disable or Enable Nature Skin Mode Disable or Enable Green Field Mode Disable or Enable Sky-blue Mode Disable or Enable AutoDetect Mode Disable or Enable Off Mode Disable or Enable Demo Red gain from Digital-register.

Green

0-100

Green gain from Digital-register.

Blue
LowBlue Mode

Reading / Office / Internet / Multimedia / Off

0-100

Blue gain from Digital-register.
Decrease blue light wave by controlling color temperature.

Note:

When "HDR Mode" under "Luminance" is set to "non-off", all items under "Color Setup" cannot be adjusted.

Picture Boost

OSD Setup

Game Setting

Extra

Exit

Luminance

Color Setup

Bright Frame

Off

Brightness

H. Position

Frame Size

Contrast

V. Position

Bright Frame Frame Size Brightness Contrast H. position V. position

on or off 14-100 0-100 0-100 0-100 0-100

Disable or Enable Bright Frame Adjust Frame Size Adjust Frame Brightness Adjust Frame Contrast Adjust Frame horizontal Position Adjust Frame vertical Position

Note: Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
When "HDR Mode" under "Luminance" is set to "non-off", all items under "Picture Boost" cannot be adjusted.

OSD Setup

OSD Setup Language Timeout DP Capability

Game Setting

Extra

English 10
1.2

Exit H. Position V. Position

Luminance

Color Setup

Picture Boost

Transparence

Break Reminder

Off

Language Timeout
DP Capability
H. Position V. Position Transparence Break Reminder

5-120
1.1/1.2
0-100 0-100 0-100 on or off

Select the OSD language
Adjust the OSD Timeout If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1. Please be noted that only DP1.2 support Adaptive-Sync function Adjust the horizontal position of OSD
Adjust the vertical position of OSD
Adjust the transparence of OSD Break reminder if the user continuously work for more than 1hrs

Game Setting

Game Setting Game Mode Shadow Control Low Input Lag

Extra Off
Off

Exit 50

Luminance

Color Setup

Picture Boost

OSD Setup

Game Color Overdrive Adaptive-Sync

10 Off Off

Frame Counter

Off

DiaPoint

Off

Game Mode

Off FPS RTS Racing Gamer 1

No optimization by Smart image game
For playing FPS (first Person Shooters) games. Improves dark theme black level details. For playing RTS (Real Time Strategy). Improves the image quality. For playing Racing games, Provides fastest response time and high color saturation.
User's preference settings saved as Gamer 1.

Gamer 2

User's preference settings saved as Gamer 2.

Gamer 3

Shadow Control 0-100

Low Input Lag

On/Off

User's preference settings saved as Gamer 3.
Shadow Control Default is 50, then end-user can adjust from 50 to 100 or 0 to increase contrast for clear picture. 1. If picture is too dark to be saw the detail clearly,
adjusting from 50 to100 for clear picture. 2. If picture is too white to be saw the detail clearly,
adjusting from 50 to0 for clear picture
Turn off frame buffer to decrease input lag

Off

Overdrive

Weak Medium

Adjust the response time.

Game Color Dial Point Adaptive-Sync Frame Counter

Strong 0-20
On or Off
On or Off Off / Right-up / RightDown / Left-Down / Left-Up

Game Color will provide 0-20 level for adjusting saturation to get better picture. The "Dial Point" function places an aiming indicator in the center of screen for helping gamers to play First Person Shooter (FPS) games with an accurate and precise aiming. Disable or Enable Adaptive-Sync.
Adaptive-Sync Run Reminder: When the Adaptive-Sync feature is enabled, there may be flashing in some game environments.
Display V frequency on the corner selected

Note:

When "HDR Mode" under "Luminance" is set to "non-off", the items "Game Mode", "Shadow Control", "Game Color" cannot be adjusted.

Extra

Extra Input Select Off Timer Image Ratio

Exit

Luminance

Auto 00 Wide

Color Setup DDC/CI Reset

Picture Boost Yes No

OSD Setup

Game Setting

Resolution : 3840(H)X2160(V) H. Frequency : 133KHz

V. Frequency : 60Hz

Input Select Off timer
Image Ratio
DDC/CI Reset

0-24hrs Wide 4:3 1:1 Movie1 Movie2 Yes or No Yes or No ENERGY STAR® or No

Select Input Signal Source Select DC off time
Select image ratio for display.
Turn ON/OFF DDC/CI Support Reset the menu to default (ENERGY STAR® available for selective models)

Exit

Luminance

Color Setup

Picture Boost

OSD Setup

Game Setting

Extra

Exit

Exit the main OSD

LED Indicator
Status Full Power Mode Active-off Mode

LED Color White Orange

Troubleshoot

Problem & Question Power LED Is Not ON
No images on the screen

Possible Solutions
Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.
Is the power cord connected properly? Check the power cord connection and power supply. Is the cable connected correctly? (Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection. * VGA/HDMI/DP input is not available on every model. If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. Can you see "Input Not Supported" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture
Monitor Is Stuck In Active OffMode"
Missing one of the primary colors (RED, GREEN, or BLUE) Picture has color defects (white does not look white)

Adjust the Contrast and Brightness Controls. Press to auto adjust. Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.
Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using. The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer.
Adjust RGB color or select desired color temperature.

Horizontal or vertical disturbances on the screen

Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press to auto-adjust.

Regulation & Service

Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.

Specification

General Specification

Panel
Others Physical Characteristics Environmental

Model name Driving system Viewable Image Size Pixel pitch Video Separate Sync Display Color Horizontal scan range Horizontal scan Size(Maximum) Vertical scan range Vertical Scan Size(Maximum) Optimal preset resolution Plug & Play Power Source
Power Consumption
Connector Type Signal Cable Type
Temperature
Humidity
Altitude

Q34E2A

TFT Color LCD 86cm diagonal 0.23175mm(H) x 0.23175mm(V)

HDMI Interface & DP Interface

H/V TTL

16.7M Colors

30-90kHz 799.79mm 48-75Hz

334.8mm

2560x1080@60Hz

VESA DDC2B/CI

100-240V~, 50/60Hz

Typical (default brightness and contrast) 36W

Max. (brightness = 100, contrast =100) 50W

Standby mode

0.5W

DP/HDMI/Earphone out

Detachable

Operating

0°~ 40°

Non-Operating

-25°~ 55°

Operating

10% ~ 85% (non-condensing)

Non-Operating

5% ~ 93% (non-condensing)

Operating

0~ 5000 m (0~ 16404ft )

Non-Operating

0~ 12192m (0~ 40000ft )

Preset Display Modes

STANDARD VGA
SVGA
XGA SXGA WXGA+ FHD WFHD

RESOLUTION
640x480@60Hz 640x480@67Hz 640x480@72Hz 640x480@75Hz 800x600@56Hz 800x600@60Hz 800x600@72Hz 800x600@75Hz 832x624@75Hz 1024x768@60Hz 1024x768@70Hz 1024x768@75Hz 1280x1024@60Hz 1280x1024@75Hz 1440x900@60Hz 1920x1080@60Hz 2560x1080@60Hz 2560x1080@75Hz

HORIZONTAL FREQUENCY(kHz)
31.469 35.000 37.861 37.500 35.156 37.879 48.077 46.875 49.725 48.363 56.476 60.023 63.981 79.976 55.935 67.500 66.64 83.92

VERTICAL FREQUENCY(Hz)
59.940 66.667 72.809 75.00 56.250 60.317 72.188 75.000 74.551 60.004 70.069 75.029 60.020 75.025 59.887 60.000
60 75

Pin Assignments

19-Pin Color Display Signal Cable

Pin No. Signal Name

TMDS Data 2+

TMDS Data 2 Shield

TMDS Data 2-

TMDS Data 1+

TMDS Data 1Shield

TMDS Data 1-

TMDS Data 0+

TMDS Data 0 Shield

Pin No. Signal Name

TMDS Data 0-

17. DDC/CEC Ground

10. TMDS Clock +

18. +5V Power

11.

TMDS Clock Shield

19. Hot Plug Detect

12. TMDS Clock-

13. CEC

14. Reserved (N.C. on device)

15. SCL

16. SDA

20-Pin Color Display Signal Cable

Pin No. 1 2 3 4 5 6 7 8 9 10

Signal Name ML_Lane 3 (n) GND ML_Lane 3 (p) ML_Lane 2 (n) GND ML_Lane 2 (p) ML_Lane 1 (n) GND ML_Lane 1 (p) ML_Lane 0 (n)

Pin No. 11 12 13 14 15 16 17 18 19 20

Signal Name GND ML_Lane 0 (p) CONFIG1 CONFIG2 AUX_CH(p) GND AUX_CH(n) Hot Plug Detect Return DP_PWR DP_PWR

Plug and Play
Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.
26

References

Homepage | AOC Monitors

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