User manual - Intelbras

13 ore fa — Monitoring of high voltage, fence breach and wireless sensors;. » Allows interconnection with alarm centers or sirens;. » Floating battery charger with ...

Read and follow all instructions in the user manual before installing and/or using this equipment;. » The product was developed in accordance with the ABNT ...

Read and follow all instructions in the user manual before installing and/or using this equipment;. » The product was developed in accordance with the ABNT ...

User Manual for intelbras models including: ELC 5001, Electric Fence Plants, Fence Plants, Electric Plants, Plants, ELC 5001 Fence Plants

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Document DEVICE REPORTManual usuário ELC 5001 ingles 01-22 site
User manual
ELC 5001
Electric fence center
Congratulations, you have just purchased a product with Intelbras quality and safety.
The ELC 5001 electric fence electrifier is microprocessed, generates high voltage pulses on the fence and has a wireless zone for connecting aperture and/or infrared sensors.
1. Care and safety
» Read and follow all instructions in the user manual before installing and/or using this equipment; » The product was developed in accordance with the ABNT NBR IEC 60335-2-76 standard; » The equipment, cables or the electrified fence must not be installed in places where extreme con-
ditions prevail, such as, presence of corrosives, explosive atmosphere (with the presence of gases), flammable liquids, etc; » Fixed wiring for powering 115 ­ 230 Vac equipment must have a safety switch or similar device such as a circuit breaker. Such device must allow the disconnection of the electrical network, without the need to open the equipment cabinet, in addition to protecting the installation against possible shorts in the power input; » The equipment must be fixed to a rigid wall or similar construction, so that the user cannot change its position without the aid of tools. Do not install the control unit on wooden surfaces or materials that favor the propagation of flames, in case of a short in the wiring or equipment; » Only use 12 Vdc rechargeable batteries designed for security/intrusion systems; » The equipment must never be opened, programmed or handled by the end user. Whenever there is a need for repair, reprogramming or installation, a specialized technician must be hired; » Before installing the product, it is important to check if the city or state in which you want to install the electric fence has any specific law that regulates this type of installation. If it exists, it must be fulfilled in its entirety; » Follow the recommendations in this manual regarding installation procedures and materials to be used in carrying out the installation; » In case of defect, malfunction or questions, please contact our support department or authorized technical assistance; » Inform the system user about the operation and danger of the electrified fence and the care that he must take when handling the product and signaling the protected area; » Inform the user that vegetation or objects must not touch the fence wires, respecting a distance of 15 cm from the wires. If it is necessary to remove something from the wiring, disconnect the product from the electrical network and also from the battery; » Never connect more than one exchange to the same fence to be electrified; » Do not install the electrifier near other electrical and electronic equipment. (minimum distance of 3 meters) » Provide the user with a complete description of the entire installed system and ensure that he understands and is able to use and/or operate the system; » The installation of the electrified fence must be carried out in accordance with the determinations present in the ABNT NBR EC 60335-2-76 standard; » This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capacities, or by persons with a lack of experience and knowledge, unless they have received instructions regarding the use of the appliance or are under the supervision of a person responsible for your safety; » It is recommended that children are supervised to ensure that they are not playing with the appliance. » LGPD - General Personal Data Protection Law: Intelbras does not access, transfer, capture or perform any other type of processing of personal data from this product. Note: before accessing the terminals, all feeder circuits must be de-energized.
Cautions and recommendations for battery usage
To install or replace the equipment's battery, it is mandatory that the shock is deactivated by the remote control, it is also necessary to turn off the electrical network through the safety switch or similar device.
Disposal and leakage information should follow battery manufacturer guidelines.

2. Technical specifications

Supply voltage

Nominal frequency

Consumption in 115 ­ 230 Vac

With low position jumper:

Output voltage

With middle position jumper (disconnected):

With high position jumper:

Output pulse energy

Pulse duration

Interval between pulses

Pulses per minute

Dimensions

Gross weight

Siren output current

Recommended battery Protection index

115 - 230 Vac (it is recommended to use a cable with gauge >= 1 mm) 50 - 60 Hz 4,5 W 8,000 pulsating V, +/-5%
10,000 pulsating V, +/-5%
12,000 pulsating V, +/-5% < 0,7 Joules 360 µs 1 s +/- 60 pulses 275 × 215 × 85 1,150 kg With battery up to 1.5 A No 400 mA battery 12 Vdc IPX4

3. Characteristics

The purpose of the ELC 5001 electric fence is to protect commercial, residential and industrial areas, containing the invasion of intruders without generating fatal risks for anyone who comes to touch the wiring that makes up the installation. The product has the following characteristics:
» Capacity of 1600 linear m of stainless wire; » Enables/disables shock via remote control; » Capable of 30 wireless devices (compatible with OOK modulation only); » Range: up to 100 meters with direct view across open countryside; » Programmable siren activation time; » Monitoring of high voltage, fence breach and wireless sensors; » Allows interconnection with alarm centers or sirens; » Floating battery charger with short circuit and polarity reversal protection; » Average output voltage 8,000, 10,000, or 12,000 pulsed, +/-5% with manual selection; » 1-second interval between electrical pulses; » Built-in high voltage module; » 12 Vdc output for siren; » Protection against liquid penetration, IPX4. We do not guarantee the registration/operation of our switches with wireless sensors that are not manufactured by Intelbras.
As far as remote controls from other manufacturers are concerned, they must have the following characteristics to work with our control panels:
1. Work on OOK modulation; 2. Work on frequency 433.92 Mhz; 3. Transmission rate of 1,886 Kbps. Note: the PGM outputs of the electrifiers are connected to the zone inputs of the alarm panels, for status information (enabled/disabled and trip/restore), in this connection the maximum wiring distance must be the limit established for sensors in the manuals of the alarm centers. However, for the connection between the alarm control panel and the PGM inputs of the electrifiers, the maximum recommended distance must be 3 meters, a little more than the minimum distance recommended for installing devices next to the electrifiers.
For use at greater distances with safety a relay must be implemented in the installation.

4. Products
4.1. Main components
9

8

7

3

2

56 4

1

Internal view of the board

Internal view of the board
1. High voltage adjustment: » With the Power jumper in the low position= 8000 V pulsed, +/-5%; » With Power jumper in mid position (disconnected) = 10,000 V pulsating, +/-5%; » With the Energy jumper in the high position = 12,000 V pulsating, +/-5%.
2. Dry contact output for central alarm (NC + ) or Siren ( - SIR + ) for electric fence. 3. 115 ­ 230 Vac AC power supply; 4. button for registration 5. Battery connector; 6. Functionality Adjustment:
» With the JP2 jumper in the Siren position, it triggers the electric fence siren. » With jumper JP2 in the Alarm position, the fence behaves like a sensor to be connected to a
zone of the control panel. 7. High voltage return; 8. Electrifier Earth; 9. high voltage output.

5. Installation

5.1. Installation notes
» To guarantee the sealing of the product, screw the lid close to the base until you feel a good grip and add another ¼ of rotation;
» Check the table below to select the minimum diameter of the wire to be used, according to the installed perimeter:

ELC 5001

1.600 m 0,6 mm

» The product and its auxiliary equipment must be installed, operated and maintained in a way to minimize the danger to people, reducing the risk of electric shock; unless someone tries to cross the physical barrier or is in the protected area without authorization;
» The construction of electric security fences where the accidental entrapment or entanglement of individuals is likely should be avoided;
» Gates with electric security fences must be able to open without the user receiving an electric shock;
» An electric security fence must not be powered by two separate electrifiers;
» For any two separate electric safety fences, each powered by a separate, independently timed electrifier, the distance between the wires of these two electric safety fences must be at least 2.5 m. If this space is protected, this protection must be carried out by means of an electrically non-conductive material or an insulated metal barrier;
» Barbed or sharp wires must not be electrified by the product;
» The recommendations regarding grounding contained in this manual must be followed;
» The distance between any earth electrode of an electric safety fence and other earthing systems must not be less than 2 m, except when associated with an earthing mesh;
» Whenever possible, the distance between any electrical grounding electrode of the security fence and other grounding systems should be at least 10 m;
» Exposed conductive parts of the physical barrier must be efficiently grounded;
» When the electric fence passes below uninsulated power line conductors, its highest metallic element must be efficiently grounded for a distance of not less than 5 m to either side of the crossing point;
» High voltage conductors installed inside buildings must be efficiently insulated from the grounded structural parts of the building. This can be achieved using a high voltage insulating cable;
» High voltage conductors installed underground must be placed inside conduits/ducts made of insulating material or an insulating high voltage cable must be used. Damage to high voltage conductors due to vehicle wheels pressing on the ground must be avoided;
» The high voltage conductors must not be installed in the same conduit/duct as the electrical network cabling, signal cables, audio, video and others;
» High voltage conductors and electric security fence wires must not run over overhead power lines and/or communication lines;
» Intersections with overhead power lines should be avoided whenever possible. If such a crossing cannot be avoided, it should be made below the power line and as close as possible so as to be perpendicular to the line;

» If the high voltage conductors and electric security fence wires are installed close to overhead power lines, the separation distances must not be less than those indicated in the table below:

Electric power line voltage (V)  1.000
> 1.000 e  33.000 > 33.000

Separation distance (m) 3 4 8

» If high voltage cables and electric fence wires are installed close to overhead power lines, their height from the ground must not exceed 3 m. This height applies to either side of the orthogonal projection of the outermost conductors of the electrical power line on the ground surface; for a distance of 2 m for lines operating at rated voltage not exceeding 1000 V, and 15 m for electric power lines operating at rated voltage exceeding 1000 V;
» A spacing of 2.5 m must be maintained between uninsulated conductors or between uninsulated high voltage cables of electric fence energized by separate electrifiers. This spacing may be smaller where high voltage conductors or cables covered by insulating jackets consist of cables with insulation for at least 10 kV. This requirement does not apply where these energized conductors are separated by a physical barrier that does not have any openings greater than 50 mm;
» A vertical distance of not less than 2 m must be maintained between conductors energized by pulses from different electrifiers;
» The installation of the electric fence must be identified by warning signs, installed in a way that they are evident and legible from the protected area and the public access area;
» Each side of the electric fence must have at least one warning sign. Since there must be signs at each gate, at each access point, at intervals not exceeding 10 m and adjacent to each sign related to chemical hazards, for information regarding emergency services;
» Any part of an electric fence installed along a public road or highway must be identified at regular intervals by means of warning signs firmly attached to the fence support rods, or firmly attached to the fence wires;
» The warning signs must be at least 100 × 200 mm, have a yellow background and the following inscription in black: "CAUTION: ELECTRIC FENCE", as indicated in item BB.1 of annex BB of the ABNT NBR IEC standard 60335-2-76;
» The inscription must be legibly and durable identified, inserted on both sides of the warning plate and have a height of at least 25 mm;
» It must be ensured that all auxiliary equipment powered by the electric network, connected to the electric fence circuit, have a degree of isolation between the fence circuit and the electric network equivalent to that assigned to the electrifier;
» The electrical network wiring must not use the same conduits/ducts used by the signal cables associated with the electric fence installation;
» Weather protection must be provided for auxiliary equipment, unless this equipment is certified by the manufacturer as being suitable for use in outdoor environments and has a minimum degree of protection IPX4;
» The installations must comply with the ABNT NBR IEC 60335-2-76 standard;
» The installation of the equipment must only be carried out by a specialized technician;
» Before performing maintenance or inspections on the system, all feeder circuits must be de-energized, electrical network and battery;
» Do not install this equipment on structures that spread flames, due to the risk of shorting the wiring or the product. Also do not install on electrical conductor structures;
» The power cable must be connected to the mains through a safety switch or similar device accessible to the user, so that the same can turn off the electricity at any time;
» If any power cord or cord is broken or damaged, it must be replaced by the installer or qualified professional in order to avoid scratches;
» The sensation of shock to the individual who eventually touches the fence wire depends on the individual's own insulation (use of shoes, gloves, etc.), the level of moisture in the soil or wall and the quality of the grounding;
» Use high insulation cable and insulators in the installation, with a dielectric strength of at least 20 kV.

5.2. Siren
One or more sirens of the alarm system can be connected, as long as the total current is:
» With battery: 1.5 A; » Without battery: 400 mA. Note: when turning on, observe the polarity (+/-).

5.3. Zone
It only has wireless zone.

5.4. Triggering the alarm panel
To connect the electric fence to an alarm control panel, follow the procedure:
1. Place the jumper(JP2) in the Alarm position. 2. Connect two wires to the NC and + terminals and wire them to a zone input on the control panel.
This zone must be set to 24h so that the perimeter is protected even when the control panel is disabled.
Note: see item Siren Time Configuration and NC Output Configuration for Monitoring (JP1 low position) for correct configuration of this functionality.

5.5. Battery start
The fence cannot be initially powered by battery only, it is necessary that the fence is powered by AC power.

5.6. Fixing the switch
The equipment must be fixed to a fixed wall or similar construction, so that the user cannot change its position without the aid of tools. Always install the equipment in a vertical position and never upside down or horizontally, check the diagram below.

Fixed wall or similar

construction

Plug

130

Screws of nº 6 to 8

194,76

Gabinete 110

Side view

Front view

Note: » Do not install the product on surfaces that favor the propagation of flames, in case of a short circuit in the wiring or equipment.

» When possible, this equipment should be fixed in a place protected from the sun, rain and humidity, even with IPX4 protection level.

» The electrifier may cause interference to electronic equipment when installed nearby.

5.7. AC power connection (mains)
The AC terminal is used to connect the equipment to the 115 ­ 230 Vac mains. Next to the terminal is located the protection fuse of the control unit. If you need to replace it, use a fuse of the same value (1 A) with a delay. To guarantee the user greater safety in case of bumps in the power supply cable, it must be installed, as shown in the following figure:

A B
C

1. Leave approximately 27 cm of the power cable inside the cabinet, through point D;
2. Fold the cable between points B and C, as shown in the figure on the side;
3. Push the cable to the surface of the base; 4. Connect the cable to the AC terminal on the board; 5. Check mains voltage.

D
Mains power wiring must have a safety switch or similar device such as a circuit breaker. Such device must allow the disconnection of the electrical network, without the need to open the equipment cabinet, in addition to protecting the installation against possible shorts in the power input.

5.8. Battery connection (bicolor parallel wire cable)
The J6 connector, as shown in the figure below, is used to connect the battery to the system. During normal operation, this output acts as a battery charger and, in the event of a power failure from the mains, it supplies energy to the system.
To install or replace the equipment's battery, it is mandatory that the shock is deactivated by the remote control, it is also necessary to turn off the electrical network through the safety switch or similar device. Only after ensuring that the electric fence is completely inactive and without electricity, open the equipment cover by loosening the screws and disconnect the J6 connector (battery). Then install and replace the battery, closing and screwing the cover when finished.
It is necessary to obey the order indicated below, avoiding the risk of electric shock.
1. Disable shock by remote control; 2. Turn off the power supply using the safety switch or similar device; 3. Ensure the electric fence is completely inactive and free of electricity; 4. Open the equipment cover by loosening the screws and disconnect the J6 connector (battery);

J 6

5. Install and replace battery.
Battery snap orientation: » Insert the battery cable;

Red thread

Battery positive pole

Battery negative pole
Black thread » Position the battery at an angle for a better fit in the cabinet;

CERCA TERRA

» Lower the battery until it touches the bottom;

RETORNO

» Connect the battery cable to connector J6 on the board.

Battery positive pole Battery negative pole

Black thread Red thread

6. Close and screw the lid when finished.

5.9. Connection of high voltage cables and grounding
The high voltage input and ground cables must be installed through the holes on the right side of the cabinet. After passing the cables, it is necessary to make the connection at their respective terminals, as shown in the figure below, it is necessary to have a high voltage cable with a dielectric strength of at least 15 kV.

A

A. High voltage output cable.

B. Ground cable.

B

C. High voltage return cable.

Note: a minimum distance of 0.5 m from the high voltage cables

is recommended for any other electronic device.

C

After installing the cables, fit the electrifier cover as follows: Cover fit orientation: » Position and snap the cover to the bottom of the case;

» Position the lid on top and fit the lid to the bottom until the cabinet snaps into place;
» Make sure there are no gaps between the lid and the base. Place the cover fixing screws in the indicated location.

5.10. Ground connection
Grounding is mandatory and very important for the sensation of shock to anyone who touches the fence wires, in addition to protection against lightning and overload of the electrical network and/ or sensor wiring.
Always look for a wetter place to fix the ground rod (copper bars). The rods must be longer than 2 m, except when associated with a ground loop.
Attention: do not use the neutral of the electrical network as a ground.

5.11. Connection and assembly of the electric fence
Rods and insulators specially developed for the assembly of electric fences can be purchased easily in the market. The rods are in flat aluminum or in the shape of an angle, to facilitate assembly. Your material should absorb impact and have minimal wind flexibility. If desired, the rod can be made of iron, as long as these characteristics are observed. The insulators are made of polypropylene or with dowels. Due to the high voltage applied to the fence, these must have excellent electrical insulation between wire and rod. The rods for fixing the wires must be secured with screws and dowels at a minimum height of 2.10 m with a recommended maximum spacing of 3 m between them, as shown in the figure below.

High insulation cable Maximum suggested length
50 m

Distance per track 400 m

Total 1,600 linear m

3 m

>2 cm

FENCE GROUND

RETURN

Grounding

Keep a minimum distance of 15 cm between the wires and the wire to the wall.
Note: this distance (15 cm) must be respected even on unevenness.

5.12. Mounting the rods
Use quality threads with a section greater than 0.60 mm² as it has good durability, low electrical resistance per meter and resistance to the mechanical tension required by stretching, in order to avoid bellies and overhang that would cause breakage.
15 cm

Insulator of polypropylene

Aluminum rod

Screw with bushing 10

Mín. 20 cm Min. height 2.10 m

Outdoor wall
Indoor area to be protected
Mounting the rods
5.13. Programming
The electric fence has several programmable parameters, which makes it versatile and allows you to configure its operation as needed. These settings are stored in a special internal memory that maintains this information even when the fence is disconnected from the mains and the battery is removed, thus avoiding the need for frequent reprogramming. In addition to configuring the operation of the fence, it is also possible to perform tests on the functioning of the sensors. Attention: all the following schedules must be carried out with the fence turned off.

5.14. Programming the remote control to arm/disarm the fence (JP1 high position)
Press the button and wait for the On and Fence LEDs to light up, then release the button and engage the remote. The LEDs will flash indicating that button on the remote has been memorized. Repeat the operation to program other controls.
5.15. XAC 2000 TX Remote Control User Manual Technical specifications

Activation Frequency Modulation Alimentation
Homologation

3 command buttons 433.92 MHz OK (on/off key) 12 Vdc battery
0237-09-0160

(01)07896637613569
This equipment operates on a secondary basis, that is, it is not entitled to protection against harmful interference, even from stations of the same type, and may not cause interference to systems operating on a primary basis.
5.16. XAC 4000 Smart Control remote control user manual
Congratulations, you have just purchased a product with Intelbras quality and safety. The remote control XAC 4000 Smart Control, has 3 independent buttons (channels), modern design and powered by a single 3V Button type battery.
Technical specifications

Activation
Frequency
Modulation
Alimentation Color
Homologation

3 botões de comando 433,92 MHz FSK/OOK Bateria de 3 Vdc CR2032 Preto
0408-12-0160

(01)07896637634403 This equipment operates on a secondary basis, that is, it is not entitled to protection against harmful interference, even from stations of the same type, and may not cause interference to systems operating on a primary basis.
5.17. Programming the remote control to arm/disarm the alarm (JP1 high position)
Press the button, wait for the On and fence LEDs to light, then release the button, press again, then release the button. The Fence LED will turn off and the Zone LED will turn on, trigger the remote control and the LEDs will flash indicating that button on the remote control has been memorized.
5.18. Repeat the operation to program other controls.
Erase remote control fence (JP1 high position)
Press and hold the button (+/- 15 seconds) until the Enabled and Fence LEDs will flash, at which time all controls codes will be cleared.
5.19. Clear alarm remote control (JP1 high position)
Press the button, release and press again and keep pressed, the LEDs ON and ZONE will light up, after +/- 15 seconds the LEDs will flash and the codes of the controls will be erased.
5.20. Program alarm sensor (JP1 middle position)
Press the button, the Zone LEDs will light, then release and trigger the sensor and the LEDs will flash indicating the sensor has been memorized.
Repeat the operation to program other sensors.
Note: wireless communication technology, when exposed to environments with high power radiation, may suffer interference and have its performance impaired, for example: places near TV towers, AM/FM radio stations, amateur radio stations , etc.
5.21. Siren Time Configuration and NC Output Configuration for Monitoring (JP1 low position)
Siren Time Setting: with the button pressed, the On LED will turn on for +/- 5 seconds and then go off. Then the LED will start flashing (one flash per second), each flash of the On LED corresponds to +1 minute for siren time. If you release the button after 5 seconds, before the first flash, the siren time will be default (15 minutes).
NC Output Configuration for Monitoring: with the button pressed and the LED ON, release the button before 5 seconds, the output will be programmed to be connected to the control panel. If a trip occurs, the NC contact will remain open, after the fault, it will reset after four pulses of the electric fence.
Note: when programming the NC Output of the electric fence for monitoring by the alarm center, the electric fence alarm function will not work.

5.22. General fence reset (Clears all parameters including wireless devices)
Remove all power from the fence, feed the fence with the button pressed, when the fence leds flash the reset is complete.
5.23. Learning the perimeter of the fence
Whenever the fence is activated for the first time, after total absence of power, the Activated LED will start flashing rapidly. After 10 slow flashes of the Fence LED (10 seconds), the On LED will stop flashing, indicating that learning is complete.
Note: whenever there is a need for maintenance, replacement of cables, insulators, pruning of vegetation, change of position of the Sensitivity or Energy jumpers, etc., a new learning process must be carried out due to the new conditions. Disarm the fence, remove AC power, disconnect battery, reconnect AC power and reconnect battery. The new learning will be carried out on the first activation of the fence.

6. Installation completion
Program a key on the remote to turn on the fence.

6.1. Fence tension adjustment
1. For fences less than 50 m (approximately 200 m of wire), set the Energy jumper in the Medium (disconnected) position (10.000 V) in order to prevent the control panel from sparking and maintain the same electrical characteristics as at approx. 2000 m;
2. After all wires are connected, go through the entire length of the fence checking the stretching of the wires (they must be without "belly") and the splicing points, including sensor wires, if any;
3. Make sure that there is no vegetation (branches or leaves) too close to the fence, as this can cause leaks and the microprocessor will perform a wrong learning process, causing undue triggers;
4. Activate the fence with shock and check its entire length for possible leaks (sparking);
5. Deactivate the fence using the remote control and eliminate the causes;
6. Turn it back on again and learn the perimeter of the fence;
7. Simulate a fence break, turn it on and the siren should go off. Turn it off;
8. Simulate a short circuit with a wire, connecting the fence to the ground wire, turn it on and the siren should go off. Turn it off;
9. Simulate a leaking point, connect a wire to the fence and to the other end, leave it very close to the ground cable, about a few millimeters, turn it on and the siren should go off after 8 faulty pulses. Turn it off.

7. Operation
Note: the siren will only beep if the key is activated.

7.1. LEDs

LEDs Activated
Fence
Zone Battery/network

Status Wiped out On Fast blinking Wiped out Flashing 1/1 second Fast blinking Slow blinking Wiped out On Fast blinking On

Description Fence and alarm off Fence or alarm activated perimeter learning Disabled fence Fence activated There was a fire in the fence Electrifier failure Alarm off Alarm activated There was a trigger on the alarm Powered product

7.2. Electrifier operation
The fence generates a high voltage pulse every one second, monitoring the cut and ground.
If the return pulse is different from the one memorized in learning, the fence considers it as a faulty pulse. When 8 failed pulses occur in a row, the fence triggers the alarm.

Warranty term
It is established that this warranty is granted upon the following conditions:

Client's name: Client's signature: Invoice number: Date of purchase: Model: Retailer:

Serial number:

1. All the parts, pieces and components of the product are guaranteed against possible manufacturing defects, which may arise, for the term of 1 (one) year - this being 90 (ninety) days of legal warranty and 9 (nine) months of contractual warranty ­, counting from the date of purchase of the product by the Consumer, as appears in the product purchase bill of sale, which is an integral part of this Term throughout the domestic territory. This contractual warranty includes the free exchange of parts, pieces and components which have a manufacturing defect, including the expenses with labor used in this repair. If there is no manufacturing defect, but defect(s) arising from misuse, the Consumer shall bear these expenses.
2. The installation of the product shall be executed in accordance with the Product Manual and/ or Installation Guide. If your product requires the installation and configuration by a qualified technician, seek a suitable specialized professional, the costs of these services not being included in the product amount.
3. Having perceived the defect, the Consumer shall immediately contact the nearest Authorized Service which appears in the report offered by the manufacturer ­ they are the only ones authorized to examine and remedy the defect during the warranty term foreseen herein. If this is not respected, this warranty shall lose its validity, as it shall be characterized as product infringement.
4. If the Consumer requests home service, it shall contact the nearest Authorized Service to inquire about the technical visit rate. If it is necessary to remove the product, the ensuing expenses, such as those of transportation and insurance of the taking and return of the product, shall be the Consumer's responsibility.
5. The warranty shall lose its validity totally in the occurrence of any of the following cases: a) if the defect is not one of manufacture, but is caused by the Consumer or by third parties foreign to the manufacturer; b) if the damage to the product arises from accidents, disasters, agents of nature (lightning, floods, landslides, etc.), humidity, voltage in the electrical network (excess voltage caused by accidents or excessive fluctuations in the network), installation/use in disagreement with the user's manual or arising from natural wear of the parts, pieces and components; c) if the product has undergone effects of a chemical, electromagnetic, electrical or animal (insects, etc.) nature; d) if the serial number of the product has been falsified or erased; e) if the appliance has been infringed.
6. This warranty does not cover loss of data; therefore, it is advisable that if it is the case of the product, the Consumer makes a backup regularly of the data which appears in the product.
7. Intelbras is not responsible for the installation of this product, or for possible attempts at fraud and/ or sabotage in its products. Maintain the updates of the software and applications used up-to-date, if it is the case, as well as the network protection required for defense against hackers. The equipment is guaranteed against defects in its usual conditions of use, it being important to bear in mind that, as it is electronic equipment, it Is not free of fraud and scams which may interfere with its correct functioning.
These being the conditions of this complementary Warranty Term, Intelbras S/A reserves the right to alter the general, technical and esthetic features of its products without prior notice.
All the images of this manual are illustrative.
Product benefiting from the Legislation of Informatics.

Customer Support: (48) 2106 0006 Forum: forum.intelbras.com.br Support via chat: chat.intelbras.com.br/ Support via e-mail: [email protected] Customer Service: 0800 7042767 Where to buy? Who installs it? 0800 7245115

Produced by: Intelbras S/A ­ Indústria de Telecomunicação Eletrônica Brasileira

Rodovia BR 459, km 124, 1325 ­ Distrito Industrial ­ Santa Rita do Sapucaí/MG ­ 37540-000

01.22

CNPJ 82.901.000/0016-03 ­ www.intelbras.com.br

Made in Brazil



References

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