uc9040.book

iansun

uc9040 um w 2021-05-25 - ATEN

This user manual is provided to help you get the most from the UC9040 unit. It covers all aspects of installation, configuration, ...

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE. STATEMENT. This equipment has been tested and found to comply with the limits for a Class.

User Manual for ATEN models including: UC9040, StreamLive Pro Multi-Channel AV Mixer

PDF Viewing Options

Not Your Device? Search For Manuals or Datasheets below:


File Info : application/pdf, 99 Pages, 10.73MB

Document DEVICE REPORTuc9040 um w 2021-05-25
UC9040 StreamLIVETM PRO
Multi-Channel AV Mixer User Manual
www.aten.com
UC9040
StreamLIVETM PRO Mul-Channel AV Mixer User Manual

StreamLIVETM PRO User Manual
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Warning Operation of this equipment in a residential environment could cause radio interference. Achtung Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.
KCC Statement
ii

StreamLIVETM PRO User Manual
HDMI Trademark Statement The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. PSE This product is PSE compliant. RoHS This product is RoHS compliant.
iii

StreamLIVETM PRO User Manual
About this Manual
This user manual is provided to help you get the most from the UC9040 unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction introduces you to the Multi-Channel AV Mixer. Its purpose, features, installation considerations, and panel components are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation. Chapter 3, ATEN OnAir PRO App & Side Menu explains the functions in the OnAir App and its side menu.
Chapter 4, ATEN OnAir PRO App & Video Mixer explains the functions in the Video Mixer deck in the OnAir App, including scene editing, media resizing/cropping and text and image overlays.
Chapter 5, ATEN OnAir PRO App & Audio Mixer explains the functions in the Audio Mixer deck in the OnAir App.
Chapter 6, ATEN OnAir PRO App & Settings explains the settings you can configure for the collaborations between the unit and the OnAir App.
Chapter 7, Quick Live-Stream Setup describes how to quickly setup your system to help you start live-streaming.
Chapter 8, Firmware Upgrade describes the firmware upgrade procedure and how the volume mixer LED behaves during the firmware upgrade.
An Appendix provides a list of safety instructions and precautions, ATEN technical support information, product specifications, and other technical information.
Note:  Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected devices.  ATEN regularly updates its product documentation for new features and fixes. For an up-to-date UC9040 documentation, visit http:// www.aten.com/global/en/
iv

StreamLIVETM PRO User Manual

Conventions
This manual uses the following conventions:

Monospaced [ ]
1.  >

Indicates text that you should key in.
Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.

v

StreamLIVETM PRO User Manual
Package Contents
1 UC9040 StreamLIVETM PRO Multi-Channel AV Mixer 1 USB Type-C to USB Type-C cable 1 USB Type-C to USB Type-A cable 1 power adapter 1 user instructions Note: Make sure that all of the components are present and in good order. If
anything is missing or was damaged in shipping, contact your dealer.
vi

StreamLIVETM PRO User Manual

Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International North America

http://www.aten.com http://www.aten-usa.com

User Information

Online Registration
Be sure to register your product at our online support center:

International

http://eservice.aten.com

Telephone Support
For telephone support, call this number:

International China Japan Korea North America

886-2-8692-6959 86-400-810-0-810 81-3-5615-5811 82-2-467-6789 1-888-999-ATEN ext 4988 1-949-428-1111

vii

StreamLIVETM PRO User Manual
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software. The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference. The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
viii

StreamLIVETM PRO User Manual
Table of Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2. Hardware Setup
Connecting the StreamLIVETM PRO Unit . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Connecting iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Lightning Connector on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 USB-C Connector on iPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. ATEN OnAir PRO App & Side Menu
ATEN OnAir PRO Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Side Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Current Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Create Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Copy as New Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Open Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Import Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Export Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 All Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Reset the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Self-Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4. ATEN OnAir PRO App & Video Mixer
ix

StreamLIVETM PRO User Manual
Video Mixer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Transition Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Transition Control when the Quick Mode is Disabled . . . . . . . . . . 32 Transition Control when the Quick Mode is Enabled . . . . . . . . . . 32
Scene Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Resize/Crop Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Resize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Crop (Media Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Add/Edit Text Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Re-order the Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5. ATEN OnAir PRO App & Audio Mixer
Audio Mixer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6. ATEN OnAir PRO App & Settings
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Reset Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Example Live-stream URL and Stream Key (Facebook) . . . . . . . 53 Example Live-stream URL and Stream Key (Youtube) . . . . . . . . . 53 Recording Live-stream Video (External Storage) . . . . . . . . . . . . . . . . 54 External Storage Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Video Information for Live-stream Recording . . . . . . . . . . . . . . . . 58
7. Quick Live-Stream Setup
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 During the Live-Stream / Live-Stream Recording . . . . . . . . . . . . . . . 63
8. Firmware Upgrade
Download Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Preparing the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Upgrading the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Upgrade Assessment Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Upgrade Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Live-Streaming Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
x

StreamLIVETM PRO User Manual
Create a Live Stream with Youtube. . . . . . . . . . . . . . . . . . . . . . . . . . . 76 What is CDN Service?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 RTMP/RTMPS and RTSP Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Other ways to input image overlays . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
xi

StreamLIVETM PRO User Manual
This Page Intentionally Left Blank
xii

Chapter 1
Introduction
Overview
The StreamLIVETM PRO is a portable, all-in-one, multi-channel audio / video mixer device that integrates a 1080p video capture, video recorder, video switch, stream broadcaster, video converter, 4K video splitter, and audio mixer into one compact box to eliminate the hassle of working with different AV equipment. The StreamLIVETM PRO makes HDMI video sources broadcast for higher quality live stream to CDN platforms such as YouTube Live, Facebook,and Twitch. For added convenience, the StreamLIVETM PRO provides an intuitive app OnAirTM Pro app, making it easy to monitor, edit image layouts, and DVE, PiP or PbP settings. There are eight stunning DVE transitions including circle drop, window slice, polka dot, circle open, fade, heart, cross hatch and random square. The StreamLIVETM PRO is PC and software-free, and with its welldesigned control panel, it makes livestreaming operations smooth and effortless. You can even preview video and monitor audio levels before going live with your web broadcast! To get started, simply connect video / audio sources, and an Ethernet with an ATEN app-installed iPad / Android tablet, and you are ready to roll. Whether you're capturing, editing or streaming, the StreamLIVETM PRO with its ergonomic and practical design, it is flexible enough to fit all independent live streaming broadcasting environments. With a rich feature set, the StreamLIVETM PRO addresses the challenges that independent live streaming broadcasters encounter and provides an easy-to-use solution.
1

StreamLIVETM PRO User Manual
Features
 All-in-one design to simplify streaming workflow ­ integrates 1080p video capture, video recorder, video switch, streaming encoder, video converter, video splitter, and audio mixer
 Professional-quality live streaming everywhere ­ compatible with every major platform and can livestream to two platforms at the same time from virtually anywhere
 1080P Recording ­ features a media recording that can be used to record a program and save recordings directly to a connected external hard drive or flash drive via USB
 Compact mixer control panel ­ switching & mix between multiple video & audio sources with the help of easily identifiable luminous keys
 Intuitive and powerful app ­ preset up to 8 scenes with custom video layout, preview and full screen program monitoring, real-time editing, transitions in stunning DVE, PbP, PiP visual effects, and graphic and text overlays for a professional finish
 DVE (Digital Video Effect) Video Transition ­ including circle drop, window slice, polka dot, circle open, fade, heart, cross hatch, and random square
 Storyboard-like management ­ quick and smooth transitions control for professional programming during live events
 Audio management ­ multi-channel audio mixing with faders, meters, and balance for every input
 Fanless and optimized thermal air flow system for quiet operation  Multitask designed handle-stand to enhance portability and ergonmic
comfort angle  Supports iPads / Android tablets with an ATEN OnAirTM Pro app installed
2

Chapter 1. Introduction
Requirements
 Ethernet connection  iOS
 The following iPad with iOS 11 or later  iPad Pro (1st gen, 12.9")  iPad Pro (1st gen, 9.7")  iPad Pro (2nd gen, 12.9")  iPad Pro (2nd gen, 10.5")  iPad Pro (3rd gen, 12.9" or above)  iPad Pro (3rd gen, 11" or above)  iPad (5th gen or above)  iPad Air (3rd gen or above)  iPad Mini (5th gen or above)
 Android  Android 9 or later
Note: Make sure to use a compatible Android tablet. For a list of compatible Android tablets, see Supported List of Android Tablets, page 74.
 Octa-Core ARM Cortex grade CPU or above  Minimum of 2.75 GB system RAM or above  StreamLIVETM PRO with firmware v1.1.109 is also required (see
Firmware Upgrade, page 65)  USB Storage Device (for live-stream video recording)
 USB 3.x compatible flash drive or mobile drive (HDD / SSD)
3

StreamLIVETM PRO User Manual
At least 32GB of free spaceComponents

Top View

1 20 19 18

32 5 4 87

V D:151
Tusf bn MJW F

BVEJP 2

BVEJP
BVEJP 3

MJOF JO

IENJ 2
BGW
IENJ 4
BGW

IENJ 3
BGW
IENJ 5
BGW

QHN NVUF

T U S F B N JO H

U S B O T JU JP O T

TSD QH N

HP!MJWF

TDFO FT

2

3

4

5

6

7

8

9

BVUP

DV U

17 16

6 9 12 13
10 11

14 15

No. Component

Description

Audio Section (Controls the audio settings of the system)

1 audio level control Controls the volume of the selected audio source.

2 volume meter

The LED reflects the controlled volume. During firmware upgrade, the LED behavior is changed. Refer to Upgrading the Unit on page 67 for the LED behavior during firmware upgrade.

3 MIC/Line-in selector Switches to the MIC/Line-in audio source. The button will light up when switched to this source.

4 MIC/Line-in audio 2 Switches to the MIC/Line-in audio 2 source. The button will light up when switched to this source.

5 MIC/Line-in audio 1 Switches to the MIC/Line-in audio 1 source. The button will light up when switched to this source.

6 HDMI 3 audio source

Switches to the HDMI 3 audio source. The button will light up when switched to this source.

4

Chapter 1. Introduction

No. Component

Description

7 HDMI 2 audio source

Switches to the HDMI 2 audio source. The button will light up when switched to this source.

8 HDMI 1 audio source

Switches to the HDMI 1 audio source. The button will light up when switched to this source.

9 AFV

Audio-Follows-Video: Pressing the AFV button will light up. If the video source is selected, the source's audio will also be played.

10 HDMI 4 audio source

Switches to the HDMI 4 audio source. The button will light up when switched to this source.

11 mute

Mutes/unmutes the audio the system is currently tuned into. When muting HDMI source 1, 2, 3, or 4, AFV will also be turned off.

12 PGM

Switches to the PGM audio source. The button will light up when switched to this source.

Video Section (controls the video settings of the system)

13 scenes selector

Selects the current stream (PGM) scene and the preview (PRV) scene.
Greenly lit button indicates PRV Preview.
Redly lit button indicates PGM Preview.

Transition Control Section (switches the current stream (PGM) scene to the preview (PRV) stream and vice versa)

14 auto (transition)

Pressing the Auto button will begin the transition after a specified time (0.3-3.0 seconds). Go to the Setting Deck and refer to page 46 on how to modify this specified time.

15 cut (transition)

Press and hold for 3 seconds to enter Quick Mode. Refer to Edit the video scenes in scene editor, tune audio settings in the audio mixer deck, adjusting audio delays in the settings deck, etc. Tap Apply to apply the changes. on page 64 for more information.
The transition happens immediately when you press the Cut button.

Press and hold for 3 seconds to enter Quick Mode. Refer to Edit the video scenes in scene editor, tune audio settings in the audio mixer deck, adjusting audio delays
in the settings deck, etc. Tap Apply to apply the changes. on page 64 for more information.

5

StreamLIVETM PRO User Manual

No. Component 16 T-Bar (transition)
17 iPad stand 18 GoLive 19 pause stream 20 SRC / PGM view
selector

Description
Slide the T-Bar to start the transition. The scene transition speed depends on how fast you slide the bar. Sliding the T-bar all the way to one end will complete the transition. You can create different effects by sliding it slowly, quickly or even hold it half way.
Allows the iPad to sit in.
Press this button to start streaming and/or recording. Press again to stop.
Press this button to stop streaming.
Pressing the button will switch video source between HDMI source 1, HDMI source 2, HDMI source 3, HDMI source 4, and PGM.

6

Rear View
12

Chapter 1. Introduction
5 3 4 6 7 89

TSD 0QH N

I E N J5 L W JE F P

P V UQV U

MP P Q!P V U

JO Q V U!2

I E N J2 1 9 1 Q W JE F P

JO Q V U!3

JO Q V U!4

JO Q V U!5

TUP SB H F V TC

N JD 0 MJO F JO

B V E JP!2

B V E JP!3

E D23W

QP X FS

No. Component

Description

1 SRC / PGM output Programmed (PGM) video output. port

2 4K HDMI loop out port/4K HDMI 1 input port

An 4K HDMI 1 input source and a 4K HDMI loop out.

3 FHD HDMI 2 input port/HDMI 3 input port/HDMI 4 input port

HDMI 1080P video input that can take HDMI 1080P video input 2, 3, or 4. To select input 2, 3, or 4, go to Media on page 34.

4 Ethernet port

For Internet connection.

5 USB 3.1 Gen1 Type- For livestream recording. A port (storage only)

6 USB 3.1 Gen1 Type- For firmware upgrade. A port

7 MIC in/Line in audio Connect MIC or audio sources for additional audio

ports

effects.

8 power jack

Powers the unit.

9 power switch

Switch the power on the unit.

7

StreamLIVETM PRO User Manual
Side View
1 2

MJO L

No. Component
1 iPad link port (data only)
2 3.5mm audio monitor jack

Description Connects to the iPad for ATEN OnAir app.
Sound output for the preview scene (the greenly lit scene).

8

Chapter 2
Hardware Setup

Please review the safety information regarding the placement of this device in Safety Instructions, page 71.

Connecting the StreamLIVETM PRO Unit

Follow the steps below to connect the StreamLIVETM PRO to an HDMI source and the host.

iPad

8

9

Earphone

USB-C

3

4

HDMI Video Source (Unencrypted) MIC/

Audio Source

or

or

12

MJO L

TSD 0QH N

I E N J5 L W JE F P

P V UQV U

MP P Q!P V U

JO Q V U!2

I E N J2 1 9 1 Q W JE F P

JO Q V U!3

JO Q V U!4

JO Q V U!5

TUP SB H F V TC

N JD 0 MJO F JO

B V E JP!2

B V E JP!3

E D23W

QP X FS

Display

Display

LAN

FHD

4K

7 Program Out Loop Out CDN Platform

5

6

1. Plug the power adapter into the StreamLIVETM PRO's power jack and into an AC power source.
2. Turn on the power switch on the StreamLIVETM PRO. 3. Connect the HDMI sources (e.g. PC, gaming console or video recorder)1. 4. Connect to mic-in or line-in audio sources.

9

StreamLIVETM PRO User Manual
5. (Optional) Connect the SRC / PGM output port and the 4K HDMI loop out port if necessary: a) Connect an HDMI display to the SRC / PGM output port. b) Connect an HDMI display to the 4K HDMI loop out port.
6. To control the StreamLIVETM PRO using an Android tablet, connect the StreamLIVETM PRO to the Internet using an Ethernet cable2 and follow the on-screen instructions from the ATEN OnAirTM Pro app to complete the configuration. Make sure the Android tablet and the StreamLIVETM PRO are installed under same network environment. See Pairing up an Android Tablet, page 11.
7. (Optional) If you wish to record your live-stream, connect a USB storage device and refer to Recording Live-stream Video (External Storage) on page 54 for more information. Or, you can connect a UAC audio interface (e.g. USB Mic).
8. (Optional) Connect an earphone to receive sound output for the preview scene.
9. Connect your iPad to the iPad link port for control purpose and power supply. Refer to Connecting iPad on page 11 for more information.
10. (Optional) Place your iPad onto the iPad stand as shown in the diagram below3.
Note: 1. The HDMI sources must be unencrypted. 2. Use the connected iPad or Android tablet to configure further network settings for live-streaming.
10

Chapter 2. Hardware Setup
3. iPad placed on the unit is recommended for viewing only. Hand holding your iPad is still recommended for control.
Connecting iPad
Lightning Connector on iPad For iPads having lightning connectors, simply connect the Apple Lightning USB 3 Adapter (not included, may need additional purchase) and the USB Type-C to USB Type-A cable (included in the package) serially between the StreamLIVETM PRO and your iPad. If you wish to have the charging function, connect your lightning charging cable to the Apple Lightning to USB 3 Adapter.
USB-C Connector on iPad For iPads having USB-C connectors (e.g. iPad Pro Gen 3), simply connect the USB Type-C to USB Type-C cable (included in the package) between your iPad and the StreamLIVETM PRO. If you wish to have the charging function, connect the USB Type-C to USB Type-C cable (included in the package) between your iPad and the StreamLIVETM PRO.
Pairing up an Android Tablet To pair up an Android tablet, make sure the StreamLIVETM PRO and the Android tablet are both connected to the same network environment, and then do the following. 1. Connect a monitor to the SRC / PGM output port. 2. Press and hold the PGM pushbutton for 3 seconds to display a QR code on
the monitor. 3. Open the ATEN OnAirTM Pro app and tap Scan QR Code to connect
device.
11

StreamLIVETM PRO User Manual
4. Use the QR code scanner to scan to scan the QR code displayed on the monitor.
Your Android tablet is now connected with the StreamLIVETM PRO.
12

Chapter 3
ATEN OnAir PRO App & Side Menu
ATEN OnAir PRO Application
ATEN OnAir PRO app acts as the central controller for UC9040. The app's design is a control panel where you can monitor program results, edit scenes, setup video and audio stream settings, stream recording settings, etc. Download the ATEN OnAir PRO app from App Store and install it on your iPad. The icon looks like the one below:
Tap to open the ATEN OnAir PRO application and the tutorial will start for the first time you open it.
13

StreamLIVETM PRO User Manual
Follow the on-screen instruction as it guides you through the basics of using the ATEN OnAir PRO app with UC9040. When finished, a message will be shown:

To run the tutorial again, tap the icon on the top left corner for the side menu

and tap

.

14

Page Components

Chapter 3. ATEN OnAir PRO App & Side

No. Component

Description

1 Side Menu

Tap the icon for the side menu. Refer to Side Menu on page 16 for more details.

2 Deck Selector Tap to select the desired configuration deck. Three decks are available: Video Mixer, Audio Mixer and Setting.

3 GoLive

Tap to start streaming. Tap to pause streaming. The timer on the left shows how long you have been streaming for.

4 Deck Content The content depends on the selected deck.

5 iPad Link Status

Displays the link status between your iPad and the StreamLIVETM PRO.

6 Network Traffic Displays the network traffic status. Status

15

StreamLIVETM PRO User Manual
Side Menu
A side menu is available for project management, tutorial, app information and self-diagnostic function. For the side menu, tap the icon on the top left corner.
16

Chapter 3. ATEN OnAir PRO App & Side
Current Project Tap the icon to edit the name of your project:
17

StreamLIVETM PRO User Manual
Create Project 1. Tap Create New Project.
2. Enter a name for the project. 3. (Optional) Select a template. Templates are project settings pre-configured
for you if you are unsure how your new project should be. 4. Tap Create.
18

Chapter 3. ATEN OnAir PRO App & Side
Copy as New Project If you like the settings of your current project when you are to create a new one, you can use this function copy the settings. 1. Tap Create New Project.
2. Enter a name for the project. 3. Tap Create.
19

StreamLIVETM PRO User Manual
Open Project Tap Open Project for a list of available projects. An example is shown:
Tap to select the project you wish to use.
20

Chapter 3. ATEN OnAir PRO App & Side
Import Project Tap Import Project to import a project to the ATEN OnAir PRO app. Please select a bin file as highlighted below, ATEN OnAir PRO app cannot import image file.
21

StreamLIVETM PRO User Manual
Export Project Tap Export Project to export and share your projects.
22

Chapter 3. ATEN OnAir PRO App & Side
All Projects For information of the available projects, tap All Projects. An example is shown:
You can also open or delete the projects here. To open a project, tap to select a project and tap Open. An example is shown:
23

StreamLIVETM PRO User Manual
To delete a project, tap the garbage can icon corresponding the project. An example is shown:
Tutorial Tap Tutorial to go through the tutorial again.
24

Chapter 3. ATEN OnAir PRO App & Side
About Tap About for information of the ATEN OnAir PRO app. An example is shown below:
25

StreamLIVETM PRO User Manual
Reset the Device Tap Reset the Device to reset the StreamLIVETM PRO to its factory default settings. A warning message below appears and tap OK.
26

Chapter 3. ATEN OnAir PRO App & Side
Self-Diagnostic Tap Self-Diagnostic to self-diagnose for a report. An example is shown:
You can tap the icon to share the report.
27

StreamLIVETM PRO User Manual
This Page Intentionally Left Blank
28

Chapter 4
ATEN OnAir PRO App & Video Mixer
Video Mixer
The video mixer page allows you to preview videos of PRV and PGM, adjust MIC and PGM volume, scene selection and editing, and transition control. The components of the page is shown below:

No. Component

1 PRV Preview

The preview scene.

Description

29

StreamLIVETM PRO User Manual

No. Component

Description

2 PGM Preview

The program scene, or the on-air video output of the system.
You can tap on the bottom right-hand corner or tap on the scene twice to view the video source in full screen mode. An example is shown below:

3 Volume Control
4 Scene Selector

Tap the

icon on the top left-hand corner or tap the

scene twice to return to the previous page.

Tap and drag the volume slider to adjust PGM and earphone volume.

8 scenes are shown here.

Green outline scene = PRV Preview. e.g.

Red outline scene = PGM Preview. e.g.

Tap a scene to put the scene into the PRV Preview section. Tap and hold a scene to re-order the scene sequence. To put the scene in PRV Preview to PGM Preview, use the Transition Control (explained below).
30

Chapter 4. ATEN OnAir PRO App & Video

No. Component

Description

5 Scene Editor

You can configure each individual scenes by tapping this icon. Refer to Scene Editor on page 33 on how to edit each scene.

6 Transition Control

Controls the switching between the current stream (PGM) scene and the preview (PRV) stream. Refer to Transition Control on page 31 on how to use this function.

Transition Control

To enable Quick Mode, Tap

to start Quick Mode (

).

During Quick Mode, PRV preview disappears and you can tap any of the scenes to broadcast the scene as the PGM preview.

To disable Quick Mode, Tap

(

).

again to exit Quick Mode

There are eight DVE switching effects for the transition control.

No. Component

1

Circle Drop

Description

2

Window Slice

3

Polka Dot

4

Circle Open

5

Fade (Default)

6

Heart

7

Cross Hatch

8

Random Square

31

StreamLIVETM PRO User Manual
Transition Control when the Quick Mode is Disabled

Component

Description
Tapping the Auto button will begin the transition after a specified time (0.3-3.0 seconds). Go to the Setting Deck and refer to page 46 on how to modify this specified time.
Tapping the Cut button and the transition happens immediately.

To set a DVE switching effect for the PGM preview, do the following:

1. Select a DVE switching effect, the icon lights up

.

2. Tap the Auto

button.

Transition Control when the Quick Mode is Enabled
To set a DVE switching effect for the PGM preview, do the following:
1. Select a DVE switching effect, the icon lights up.
2. Tap on a scene of your choice from the Scene Selector to enable the selected DVE switching effect after the specified time (0.3-3.0 seconds). Refer to page 46 on how to modify this specified time.
If you do not want any DVE switching effect for the PGM preview, do the following:

1. Select

, the icon lights up.

2. Tap on a scene of your choice from the Scene Selector to instantly broadcast the selected scene as the PGM preview.

To disable Quick Mode, Tap

(

).

again to exit Quick Mode

32

Scene Editor

Chapter 4. ATEN OnAir PRO App & Video

When you tap the icon under a scene in the scene selector region, you can start editing the scene's display.
An example is shown below:

No. Component 1 Scene Display
2 Resize/Crop tool
3 Overlay

Description
This region is how this scene will be displayed. You can configure the components within the region.
Tap to resize/crop the selected item. Refer to Resize/Crop Tool on page 36 on how to use this function.
Edit overlay in this region. You can Delete, Edit, and Show/Hide Overlay. 1. Show/Hide Overlay: Tap to show or hide 2. Edit: Tap to edit 3. Delete: Tap to delete You can also re-order the overlays to determine which overlay is to be displayed on top. Refer to Re-order the Overlays, page 39 for more details.

33

StreamLIVETM PRO User Manual

No. Component 4 Media

Description
Select the source(s) and how the source(s) are laid out for the scene. 1. HDMI-A: Display an input source between HDMI 1,
HDMI 2, HDMI 3, and HDMI 4 input sources. 2. HDMI-B: Display an input source between HDMI 1,
HDMI 2, HDMI 3, and HDMI 4 input sources.

3. Dual View: Dual View Mode (Picture-in-Picture or Picture-by-Picture).
4. Background: Plain Background.

5 Add Text Overlay

Tap this icon to add a text overlay. Refer to Add/Edit Text Overlay on page 38 below for more information.
To edit the location and size of the overlay, select the overlay in the "Overlay" region and configure in the "Scene Display" region.
The added overlay will appear in the "Overlay" region.
Up to 30 text overlays (layers) are support per scene.

6 Add Image Overlay

Tap this icon to add an image overlay.
Tapping allows you to add an Image Overlay. iPad will flip to the Photos page for you to select an image. Select the image and tap OK. To relocate, tap and hold the overlay to drag. To resize, refer to Resize/Crop Tool on page 36. The added overlay will appear in the "Overlay" region. Up to 5 image overlays (layers) are support per scene.

7 Switch Video

During dual-view, tapping this button switches video source

Source (Dual- position between 1 and 2.

View)

34

Chapter 4. ATEN OnAir PRO App & Video

No. Component
8 Scene Information

Description
This region displays the scene name and background. Tap the Name field to edit. Tap the Background field to select between Color or Picture.

9 Media Layout 10 Media Source
11 Apply 12 Cancel

Tap to select the preferred dual-view (Picture-in-Picture or Picture-by-Picture) layout. You can also resize the dual-view.
HDMI-A: Select an input source between HDMI 1, HDMI 2, HDMI 3, and HDMI 4 input sources to be displayed on HDMI-A. HDMI-B: Select an input source between HDMI 1, HDMI 2, HDMI 3, and HDMI 4 input sources to be displayed on HDMI-B.
Tap this button to apply the configuration into this scene.
Tap this button to cancel all configurations made in this page.

35

StreamLIVETM PRO User Manual
Resize/Crop Tool This section describes how to resize or crop any of the components in the "Scene Display" region. Resize To resize any component, tap the component (overlay or media) and a resize tool will be visible on the "Scene Display" region. Examples are shown below:
Tap and hold to drag the resize tool to resize the component.
36

Chapter 4. ATEN OnAir PRO App & Video
Crop (Media Only) To resize a media, tap the media. An example is shown:
Tap the Resize/Crop Tool to start the tool. Pinch your finger inward or outward to crop. A small box is on the left of the "Scene Display" region to show the display area (cropped area).
When completed, tap DONE on the top right corner.
37

StreamLIVETM PRO User Manual
Add/Edit Text Overlay Tapping allows you to add a Text Overlay to the scene. A pop-up configuration page and its description is shown below:
When completed, tap OK to save the configuration and return to the previous screen. To edit the location and size of the overlay, select the overlay in the "Overlay" region and configure in the "Scene Display" region.
38

Chapter 4. ATEN OnAir PRO App & Video
Re-order the Overlays To re-order the overlays, tap and hold the overlay you wish to re-order. The overlay can then be dragged. You can drag the overlay to the place you wish it to be placed within the Overlay region. An example is shown:
39

StreamLIVETM PRO User Manual 40

Chapter 5
ATEN OnAir PRO App & Audio Mixer
Audio Mixer
The components of the Audio Mixer deck page is shown below:

No. Component
1 Audio Level Control

Description
Slide the volume slider to control the volume of each audio source.
: The audio is turned off (muted)
: The audio is turned on (unmuted) Tap On to turn on/off the sound for the source.

41

StreamLIVETM PRO User Manual

No. Component 2 HDMI 1, 2, 3, and 4 Audio Control
3 MIC Gain Control

Description
Audio-Follows-Video ON: Broadcasting the source's video will also play the source's audio.
ON: The audio is turned on (unmuted). OFF: The audio is turned off (muted).
You can adjust the MIC Gain settings here:

4 L/R Balance Control
5 Master/PGM Level Control
6 Master/PGM Compressor

Tap the

to adjust the options.

Tap and hold to drag and control which side of the sound source is to be more emphasized.
Slide the volume slider to control the volume of Master/ PGM.
You can adjust the Master/PGM Compressor here:

7 Earphone Level Control

Tap

to enable/disable the compressor function and

drag the dial to adjust the threshold.

Controls the volume level of the earphone.

42

Chapter 5. ATEN OnAir PRO App & Audio

No. Component
8 Earphone Compressor

Description You can adjust the Earphone Compressor here:

Tap

to enable/disable the compressor function and

drag the dial to adjust the threshold.

43

StreamLIVETM PRO User Manual
This Page Intentionally Left Blank
44

Chapter 6
ATEN OnAir PRO App & Settings
Settings
The Setting deck page is shown below:
If you have configured a settings, Apply button will light up. Click it to apply the settings.
45

StreamLIVETM PRO User Manual
General

Component
Pause Picture

Description
Pause picture is the display when the streaming is paused. You can select black, the pause logos, or upload your own custom logo.

Transition Period

This is the scene transitioning delay for the Auto button (on the app or on the unit). Choose between 0.3 and 3 seconds. (Refer to Transition Control on page 31 for the Auto button behavior)

46

Chapter 6. ATEN OnAir PRO App & Set-

Component
Network Settings

Description
Choose your preferred network configuration methods.
Mode:
 DHCP: The network automatically assigns IP address and the
corresponding fields.
 Manual: If you are in a place where you are unable to utilize the
DHCP method, you will need to get the settings, possibly from IT, and input them into each field here manually.
Network Sharing: Enable to allow the iPad to share internet connection with the StreamLIVETM PRO. This may also increase the internet traffic between the StreamLIVETM PRO and the iPad itself.

47

StreamLIVETM PRO User Manual
Stream
48

Chapter 6. ATEN OnAir PRO App & Set-

Component
Stream Connection Settings

Description Configure live-stream and external recording information here: Server 1 & 2:
: disable stream.
: enable stream. You can stream to two platforms simultaneously* if you enable both Server 1 & 2. For the stream key field, an eye icon will be shown. Tap to toggle between and :
represents invisible stream key.
represents visible stream key. An example of visible stream key is shown:

Tap

to select a previous keyed-in URL and Stream Key.

If you wish to paste a copied stream key into the field, make sure it is visible .
URL and Stream Key: Obtain the URL and Stream Key from the platform(s) you wish to livestream on and put them into their corresponding fields. An example URL and Stream Key is shown in Example Live-stream URL and Stream Key (Facebook) below.
Detailed configuration of your live-streaming / video recording software / platform is not within the scope of this user manual, please refer to the software / platform's instruction guide / manual.
Record Live-stream Video If you wish to record the video live-stream as a video output*, you can enable the External Storage ( ). For more details on setting up your live-stream video recording, refer to Recording Live-stream Video (External Storage) on page 54. Note: A maximum of 2 stream outputs are allowed:a) 2 streams, b) 1 stream and 1 recording, c) 1 stream, or d) 1 recording
49

StreamLIVETM PRO User Manual
Output
50

Chapter 6. ATEN OnAir PRO App & Set-

Component
Video Output

Description
Streaming Resolution: Select your stream resolution from one of the following:

Streaming Quality: Select the quality from one of the following.

If manual is selected, the quality slider will light up and you can tap and drag the slider to a desired stream quality.

Video System: Click to select the video system of your choice.

Audio Output

Audio Delay Time: If you are experiencing audio delays (due to network or other reasons), you can adjust this slider, in milliseconds, to sync the audio with the video.

51

StreamLIVETM PRO User Manual
Reset Settings Tap to reset the configurations you have made to this device's settings page.
52

Chapter 6. ATEN OnAir PRO App & Set-
Example Live-stream URL and Stream Key (Facebook) Example Live-stream URL and Stream Key (Youtube)
53

StreamLIVETM PRO User Manual
Recording Live-stream Video (External Storage) Before you start recording the live-stream videos, make sure that you have a storage device ready to start and is connected to the StreamLIVETM HD.
Recording live-streams requires a USB 3.0 or later storage device. It is HIGHLY recommended that you use an external hard drive (with at least 32GB worth of storage).
When you first connect the storage device, the ATEN OnAir PRO app will verify its format and USB spec. If the format is not desirable, the ATEN OnAir PRO app will ask if you would like to format it. Make sure the files in the storage device are backed up before you format it.
When the format is desirable, you can start recording your live-stream.
External Storage Settings Enable the External Storage ( ) by plugging a USB3.0 USB storage device to the USB 3.1 Gen1 Type-A port (storage only) located on the StreamLIVETM PRO's rear panel.
For Live-stream Video Recording

TSD 0QH N

I E N J5 L W JE F P

P V UQV U

MP P Q!P V U

JO Q V U!2

I E N J2 1 9 1 Q W JE F P

JO Q V U!3

JO Q V U!4

JO Q V U!5

TUP SB H F V TC

N JD 0 MJO F JO

B V E JP!2

B V E JP!3

E D23W

QP X FS

A warning message appears if there is no USB3.0 or later storage device plugged into the StreamLIVETM PRO.

54

Chapter 6. ATEN OnAir PRO App & Set-
A warning message appears if the storage device plugged into the StreamLIVETM PRO is not a USB3.0 or later storage device.
55

StreamLIVETM PRO User Manual
A confirmation message appears when a USB3.0 or later storage device is plugged into the StreamLIVETM PRO.
Now you may configure the storage device's record settings or format the device manually. Tap the File Name field to adjust the file name of the recording(s).
56

Chapter 6. ATEN OnAir PRO App & Set-
Tap the Split By Time drop-down menu to select how long a recording is before splitting into the next recording. The drop-down menu is shown:

Tap

to manually go through the format process. A warning

message below appears.

57

StreamLIVETM PRO User Manual
Video Information for Live-stream Recording Video Format: 1080p30 Video Compression: H. 264 Audio Compression: AAC Video Container Format: MP4 Does not support uncompressed recording. Record Media: USB 3.0 hard drive or USB 3.0 flash drive Does not support SD card.
58

Chapter 7
Quick Live-Stream Setup
Setup
Before you start live-streaming, you need to setup your live-stream platform on the UC9040. Setting these up can be on any interface (PC, laptop, tablets, etc.) as long as you are able to get the Server URL and Stream Key. This section will therefore take you through obtaining the Server URL and Stream Key, input them into the ATEN OnAir PRO app, synchronize the ATEN OnAir PRO app with the UC9040 and start streaming using your iPad. Follow the steps below: Note: Facebook is the streaming platform example used in the setup steps
below. 1. On the iPad, open Safari (Internet browser) and go to the Facebook page.
Note: Make sure your iPad is Internet-enabled and is using desktop mode. If your iPad is always bringing you to the facebook app (or youtube, twitch, etc.), remove it from the system first and install it again later.
2. Log into your account. 3. On the dashboard, locate and tap the What's on your mind field. 4. Tap to select Live Video.
59

StreamLIVETM PRO User Manual
5. Tap the Connect button up top. A page similar to the one below is shown:
6. Server URL and Stream Key are displayed here. Copy them and enter them into their corresponding fields in the stream settings section under the "Setting" deck of the ATEN OnAir PRO app. Note: 1. Make sure the eye icon in the Stream Key field is shown as to allow you to paste the key. 2. It is highly recommended to check the "Use a persistent stream key" checkbox to keep this stream key.
7. Connect the iPad to your UC9040. The ATEN OnAir PRO app will ask you about the synchronization option. Tap Start.
60

Chapter 7. Quick Live-Stream Setup
8. Configure other settings on the ATEN OnAir PRO app and press the GO LIVE button on the unit or on the ATEN OnAir PRO app:
9. Disconnect iPad from the unit and go to the Facebook Connect page. Upon receiving the stream, the Go Live button (on the bottom-right of the page) will light up.
61

StreamLIVETM PRO User Manual
10. You can tap Go Live to start broadcasting your stream, or you can edit the information here (scope not part of this manual) before you start broadcasting your stream.
11. Connect your iPad to the unit to control the stream using the ATEN OnAir PRO app.
Note: Streaming on other streaming platforms using the unit requires the same information (Server URL and Stream Key), refer to their websites for more information.
62

Chapter 7. Quick Live-Stream Setup
During the Live-Stream / Live-Stream Recording During the live-stream or the live-stream video recording, you can:  Use the transition function (T-bar, Auto button or Cut button) to switch
PRV preview image to the PRG preview.
 Press the Pause button to pause streaming.  Press the GO LIVE button again to stop the stream.
63

StreamLIVETM PRO User Manual
 Edit the video scenes in scene editor, tune audio settings in the audio mixer deck, adjusting audio delays in the settings deck, etc. Tap Apply to apply the changes.
64

Chapter 8
Firmware Upgrade
Download Requirements
 A computer connected to the Internet.  An empty external storage device or a USB flash drive with at least 1.1GB
of free space.
Preparing the Firmware
1. On the external storage device, create a folder named "uc9040_img". 2. Download the complete software and unzip it. 3. Save your file (in the format "uc9040_Vx.x.xxx.bin") to the
"uc9040_img" folder. 4. Plug the external storage device to the rear USB 3.1 Gen1 Type-A port of
the unit. See USB 3.1 Gen1 Type-A port, page 7.
For Firmware Upgrade

TSD 0QH N

I E N J5 L W JE F P

P V UQV U

MP P Q!P V U

JO Q V U!2

I E N J2 1 9 1 Q W JE F P

JO Q V U!3

JO Q V U!4

JO Q V U!5

TUP SB H F V TC

N JD 0 MJO F JO

B V E JP!2

B V E JP!3

E D23W

QP X FS

5. Refer to Upgrading the Unit on page 67 to start firmware upgrade.

Note:

 A folder named "uc9040_img" must be created in the root menu of the USB storage device.
 The firmware upgrade file (*.bin) must be placed in the "uc9040_img" folder.
 The firmware upgrade file should look like the following:
uc9040_Vx.y.yyy where x and y combine to indicate its version and

65

StreamLIVETM PRO User Manual
x = 1-9 y = 0-9  The unit will upgrade using the newest firmware. For example, if the folder has a "uc9040_V1.0.080" file and a "uc9040_V1.1.102" file, the unit will upgrade using the "uc9040_V1.1.102" file.
66

Upgrading the Unit

Chapter 8. Firmware Upgrade

Follow the steps below to upgrade the unit.
Note: Make sure the prepared USB storage device is plugged into the rear USB port (USB 3.1 Gen1 Type-A port) of the unit.

For Firmware Upgrade

TSD 0QH N

I E N J5 L W JE F P

P V UQV U

MP P Q!P V U

JO Q V U!2

I E N J2 1 9 1 Q W JE F P

JO Q V U!3

JO Q V U!4

JO Q V U!5

TUP SB H F V TC

N JD 0 MJO F JO

B V E JP!2

B V E JP!3

E D23W

QP X FS

1. Press the Cut, Pause (the ) and Mute buttons at the same time to start the firmware upgrade.
2. The unit will start the Upgrade Assessment where all the Volume Meter LEDs will blink every 0.5 seconds. Pictorial behavior is shown below:

0.5s

0.5s

3. If the assessment succeeds, the unit will start upgrading.
The Volume Meter LED will start filling in from the negative side every 0.5 seconds. When all the LEDs are filled, they will all dim for 0.5 seconds and start filling in again. Pictorial behavior is shown below:

0.5s

0.5s

0.5s

0.5s

0.5s

Note: If the upgrade assessment fails, the GO LIVE button and the last LED of Volume Meter LEDs will blink every 0.3 seconds. Refer to Upgrade Assessment Fail on page 68 for more information.

67

StreamLIVETM PRO User Manual

4. If the firmware upgrade was successful, the first LED of the Volume Meter LEDs will blink every 0.3 seconds. The unit will reboot after some time to complete the process.

0.3s

0.3s

Note: If the firmware upgrade fails, the last LED of Volume Meter LEDs will blink every 0.3 seconds. Refer to Upgrade Fail on page 69 for more information.

Upgrade Assessment Fail
When the upgrade assessments fail (e.g. when no USB storage device is connected or USB drive does not have a firmware upgrade file, etc.), the GO LIVE button and the last LED of Volume Meter LEDs will blink every 0.3 seconds.

0.3s

0.3s

&

&

Press the GO LIVE button to return the unit to normal operation and try again from step 1.

68

Chapter 8. Firmware Upgrade

Upgrade Fail
If firmware upgrade fails during the firmware upgrade (e.g. disconnected USB storage device or power, etc.), the last LED of Volume Meter LEDs will blink every 0.3 seconds.

0.3s

0.3s

The unit will reboot after some time and try to upgrade the firmware again.
If it fails again, it will reboot and try again.
When this happens, it is likely that the upgrade file is corrupted. We recommend:
1. Unplug the power and the USB storage device from your UC9040.
2. Retrieve the firmware file again and recheck the USB preparation process ( Download Requirements).
3. Replug your USB storage device.
4. Replug the power. The unit will start the upgrade process after booting up.
If you are still unable to upgrade the unit's firmware, please contact your dealer.

69

StreamLIVETM PRO User Manual
This Page Intentionally Left Blank
70

Appendix
Safety Instructions
General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.  Do not use the device near water.  Do not place the device near, or over, radiators or heat registers.  The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.  The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.  Never spill liquid of any kind on the device.  Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.  The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.  To prevent damage to your installation it is important that all devices are properly grounded.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.  Position system cables and power cables carefully; Be sure that nothing rests on any cables.  Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.  Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
71

StreamLIVETM PRO User Manual
 If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.  The power cord or plug has become damaged or frayed.  Liquid has been spilled into the device.  The device has been exposed to rain or water.  The device has been dropped, or the cabinet has been damaged.  The device exhibits a distinct change in performance, indicating a need for service.  The device does not operate normally when the operating instructions are followed.
 Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
72

Appendix
Technical Support
International  For online technical support ­ including troubleshooting, documentation,
and software updates: http://support.aten.com  For telephone support, see Telephone Support, page vii:

North America

Email Support

Online Technical Troubleshooting

Support

Documentation

Software Updates

Telephone Support

[email protected] http://www.aten-usa.com/support
1-888-999-ATEN ext 4988 1-949-428-1111

When you contact us, please have the following information ready beforehand:  Product model number, serial number, and date of purchase  Your computer configuration, including operating system, revision level,
expansion cards, and software  Any error messages displayed at the time the error occurred  The sequence of operations that led up to the error  Any other information you feel may be of help

73

StreamLIVETM PRO User Manual

Supported List of Android Tablets

Please see the list below for supported Android tablets.

Manufacturer Acepad Acer Advance
AIDATA
Alldocube
AllView
Archos
Axioo BEISTA
Blackview BLOW Bluebird
BMAX BMXC
BQru
BRAVE BRIGMTON

Model Name A140 Walle SP4702 SP5712 ADT1012L ADT1061 iPlay_20 iPlay_40 Viva H1003 LTE PRO/1 Viva H1003 LTE PRO/3 AC101XPro4G Archos Oxygen 101S MH X101 X104 Tab8 PlatinumTAB10_4G RT103 ST 103 I10_EEA BM108 JR-M802 M107 M863-EEA XQ107-EEA BQ-1025L BQ-8077L BTSL1 BTPC-1025OC

74

Manufacturer BYJUS Casper CHAINWAY Cherry Mobile Chosunbiz Chuwi
COMPUMAX Concord Crelander Crosscall Danew Dany DEXP Dicle_Tab
DiDi (Japan) Digma
Docomo

Model Name LRN10 LRNS10WIL0 L20 VIA_L30 P80 A840 Chosunbiz HiPadPlus_EEA HiPadX_eea_1 Surpad BlueS10 A10 Dream_Edition_C-754 A101 Core-T4 Dslide_1020 Signature-S8 H210 Q210 Dicle Tab MyPen P1 Dicle Tab Ultra Dicle_Tab_Active DDT-001 CITI_Octa_10_CS1219PL CS7217PL CS8218PL Optima_10_X702_4G Optima_7_X700_4G Optima_8_Z801_4G TS1229PL TS7225PL d-02K

Appendix 75

StreamLIVETM PRO User Manual

Manufacturer Dragontouch
ELO Touch
Estar Evercross
EXCEED
Fujitsu
Fusion5 General Mobile Geo (GeoTechVision) Greentel G-Tab Haier Hihi Hisense
Honeywell
Hoozo Huawei
Hyundai iBall i-Buddie iGet

Model Name Dragontouch MAX_10_eea NotePad_101_B Note Pad_102 T10M 15in-I-Series-4-USB-C BackPack-4 MID1020L X8 X9 EX10S10 EX8S1 F-02K Patio730 F105Dv2 e-tab 20 GEO10 Greentel-A10 N28 P20 HIHI-41KH-TAB-1-EEA HITV105C E22 TA60A VM1A VM3A YK_P30 HUAWEI MediaPad M5 10.8 HUAWEI MediaPad M5 PRO 10LA2 iT-KSA0012 TG08RK1 SMART_L20X

76

Manufacturer Ikon iMuz Innjoo IRIE Isafe I-Scream IXTECH Juniper Systems KONDE Lechpol Lenovo
LGE LitByLeia LNMBBS
Logic Instrument

Model Name IK-1106 G10E muPAD L10 VOOM_TAB_LTE FFF-TAB10H IS930 E1012T IX1012 Mesa3 KD2 EAGLE1069 LAVIE T11 112K1 LAVIE T11 11QHD1 Lenovo Tab K10 Lenovo Tab P11 PRO Lenovo Tab M8 Lenovo Tab P10 Lenovo Tab P11 Lenovo Tab M10 Lenovo Tab6 Lenovo Yoga Tab 11 XiaoXi Pad XiaoXin Pad Pro Yoga Smart Tab Yoga Tab 13 (ROW) G Pad 5 10.1 FHD LUME L201-EEA L60 P401 P40-EEA Logic Instrument Fieldbook N101

Appendix 77

StreamLIVETM PRO User Manual

Manufacturer LOOQS Majestic Masstel Maxtron Meberry
Mediacom
Medion Microtech MiTAC
Mito MLS Innovation
MOBULAA MOXNICE Multilaser NEC
Nextbook Nexvoo NOGA Novinsun ODS Corporation
ODYS OKAPI
Onn (Walmart) Ordissimo Packard Bell Panasonic

Model Name F102-EEA TAB_912_4G Masstel MAXTRON Genio M7 M7Pro 1AZ2T M-SP1AZ2TW-EEA P1071X etab_LTE N630 N651 MITO_T7 iQ1060M iQT1161 Tab-1 P63_EEA M10_4G_PRO LAVIE Tab E 10FHD1 PC-TE510JAW BRT81 NexFone N380 NOGAPAD101XTREME TN618 TA2C-DR9 TA2C-DR94G ODYS_SPACE_ONE_10 Okapi_Tab6 Okapi_Tab8 100003562 Celia SILvERSTONE-T10 FZ-A3

78

Manufacturer Phoenix PHYWE Pixus Polytron Prestigio Pritom
Prixton Reeder Remdun
Rhino Rixun RuggON
S&T Global

Model Name PHONETABPRO SMARTlink Pixus_Joker T8001 HP10A5L 1AZ20_eea L10 M10_Air_EEA M10_PLUS_EEA Expert M10_Blue_Max RD16Q RD16QE RD86QE M10p_001 T107 MT7030 PA501 8788_7 C20

Appendix

79

StreamLIVETM PRO User Manual

Manufacturer Samsung
Selvas Seuic Sharp Sigma Mobile SoyMomo SPC Mobile Sunny TAG-DC TAG-TECH Talius TazTag

Model Name Galaxy Tab A Galaxy Tab A with S Pen Galaxy Tab 7 Galaxy Tab Active Pro Galaxy Tab Active2 Galaxy Tab Active3 Galaxy Tab S3 Galaxy Tab S4 Galaxy Tab S5e Galaxy Tab S6 Galaxy Tab S6 5G Galaxy Tab S6 Lite Galaxy Tab S7 Galaxy Tab S7+ Galaxy Tab S7+ 5G H632B AUTOID Pad Air dtab d-41A SH-T01 X_style_Tab_A1010 X_style_Tab_A801 SoyMomo_Pro_V2 GRAVITY_OCTACORE GRAVITY2-4G SN10064 TAG-DC TAG_TAB_II TAG-TAB-III Zicron_1016_4G Tazpad-FAP60

80

Manufacturer TCL
Technopc Teclast
TJD (SZ) TOSCIDO
Touchmate TPS TTS-group Umax Vankyo
Vastking

Model Name TCL 10 TABMAX TCL 10 TABMAX 4G TCL TAB 10s 4G TCL TAB kids UP10SI36LA APEX_P10HD_PRO M30_Pro_ROW M40SE_EEA P10_HD_EEA P10_HD_ROW P10S_ROW T30_ROW MT-1011OF P101 T12-EEA T15 T151-EEA T50-EEA X102 TM-MID1080 TPS-SC10 IT10268 10C_LTE 10C-PRO-LTE P31 P31-E P40 S20 S30 KingPad_K10 KingPad_K10Pro KingPad_SA10 KingPad_SA8

Appendix 81

StreamLIVETM PRO User Manual

Manufacturer Vaxcare Veidoo Vertex VIVIMAGE Vonino
VORCOM
VUCATIMES Wave 8 WILLKOTECH Winnovo
Wishtel
X-TIGI YesTeL
YOTOPT YUMKEM ZAMOLXE
Zebra
ZOOMSMART zyrex

Model Name VaxHub2 T20-Plus Wolverine12 VIVIMAGE_E11 iMart_Pro Magnet_G30_EEA Magnet_G50 Magnet_G50_lite S8Pro SXPRO_classic VucaPad_N20 Wave_8_10 Kishi-001 P20-Tab WinnovoT5 IRA-DUO IRA102017I Hope10_Pro T5 T5-plus Y3-EEA N10-EEA ZXT-10FL323G-PRO ZXT-10HL323S Customer Concierge 600 Customer Concierge 6000 ET51 ET56 Zebra Technologies L10 Zebra Technologies VC8300 LT800 ZT216_23

82

Specifications

Appendix

Function Video Input Video Output Video Sampling Color Space Video Resolution
Audio Input Audio Output

StreamLIVETM PRO
1 x 4K HDMI Type A Female
(up to 2160@60, no HDCP support) 3 x HDMI Type-A Female (up to 1080p@60, switcher, no HDCP support
1 x 4K Loop-Thru HDMI Type-A Female (up to 2160@60, no HDCP support)
1 x PGM HDMI Type-A Female (up to 1080p@60, no HDCP support)
4:2:2 8-bit
4:2:2 YUV
Input Resolution HDMI 1 VGA: 640x480@60, 480p: 60/50/30/25, SVGA: 800x600@60, XGA: 1024x768@60, 720p: 60/50/30/25, SXGA: 1280x1024@60, WXGA+: 1440x900@60, UXGA: 1600x1200@60 (RB), WUXGA+: 1680x1050@60, 1080p: 60/50/30/25, 2160p: 60/50/30/25 HDMI 2/3/4 VGA: 640X480@60, 480p: 60/50/30/25, SVGA: 800x600@60, XGA: 1024x768@60, 720p: 60/50/30/25, SXGA: 1280x1024@60, WXGA+: 1440x900@60, UXGA: 1600x1200@60 (RB), 1080p: 60/50/30/25 Output Resolution SRC/PGM HDMI 480p: 60/50/30/25, 576p: 60/50/30/25, 720p: 60/50/30/25, 1080p: 60/50/30/25 HDMI Loop-Through VGA: 640x480@60, 480p: 60/50/30/25, SVGA: 800x600@60, XGA: 1024x768@60, 720p: 60/50/30/25, SXGA: 1280x1024@60, WXGA+: 1440x900@60, UXGA: 1600x1200@60 (RB), WUXGA+: 1680x1050@60, 1080p: 60/50/30/25, 2160p: 60/50/30/25
HDMI Captured Inputs (Stereo) 2 x 1/4" TRS Jack (Dual Mono)
HDMI Outputs (Stereo) 1 x 1/8" Phone Jack (Stereo)

83

StreamLIVETM PRO User Manual

Function Network Protocol
Recording Storage
Connection
Environmental Operating Temperature Storage Temperature Humidity OS Support
Power Maximum Input Power Rating Power Consumption Physical Properties Housing Weight Dimensions (L x W x H)

StreamLIVETM PRO Dual-stream encoder supports direct live streaming to CDN server over Ethernet using Real Time Messaging Protocol (RTMP/RTMPS) Video Encoding Format: H.264 Bit rate: 512Kbps-10Mbps Color Format: YUV420 Resolution: 1080p: 30/25, 720p: 60/50/30/25, 480p: 60/50/ 30/25 Audio Encoding Format: AAC Sampling Rate: 48kHz Bit rate: 128kbps Max. Video Resolution: 1080p: 30/25 File Format: MP4 Support Media: USB 3.x compatible mobile (HDD/SSD) drive or flash drive, and at least 32GB of free space 2 x USB 3.1 Gen1 Type-A Female (Blue) 1 x USB Type-C 1 x GbE LAN Port
0­40 ºC ­20­60 ºC 0­80% RH, Non-Condensing
 iPad Pro (3rd gen) with iOS 11 or later  The following iPad with iOS 11 or later (Additional Apple
Lightning USB 3 Adapter is required) · iPad Pro 9.' (1st gen) · iPad Pro 12.9 (1st gen) · iPad Pro 10.5 (2nd gen) · iPad Pro 12.9 (2nd gen) · iPad (5th gen) · iPad (6th gen) · iPad Air (3rd gen) · iPad Mini (5th gen)
DC12V, 7.5A
DC12V:17.37W:184BTU
Metal 1.85kg (4.07lb) 28.85 x 18.99 x 9.66 cm (11.36 x 7.48 x 3.8 in.)

84

Live-Streaming Information

Appendix

Create a Live Stream with Youtube You can learn more from Youtube for "Encoder Streaming" https://support.google.com/youtube/answer/ 9227510?hl=en&ref_topic=9257984 Or from "Set up your live streaming encoder" https://support.google.com/youtube/answer/2907883
What is CDN Service? A content delivery network or content distribution network (CDN) is a geographically distributed network of proxy servers and their data centers. The goal is to provide high availability and high performance by distributing the service spatially relative to end-users. CDNs serve a large portion of the Internet content today, including web objects (text, graphics and scripts), downloadable objects (media files, software, documents), applications (ecommerce, portals), live streaming media, on-demand streaming media, and social media sites.
RTMP/RTMPS and RTSP Protocols UC9020 supports RTMP/RTMPS protocol but not RTSP. The Real-Time Messaging Protocol (RTMP) was initially a proprietary protocol for streaming audio, video and data over the Internet between a live stream client and a server. The RTMP protocol has multiple variations. The Real Time Streaming Protocol (RTSP) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The protocol is used for establishing and controlling media sessions between end points.

85

StreamLIVETM PRO User Manual
Other ways to input image overlays When your iPad is connected to the unit using direct cable link, you can upload images to the iPad directly. You can also use, and we strongly recommend you do, Apple AirDrop and its Continuity (Enable Handoff) features to upload all necessary data from Apple related products to improve convenience.
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/
86

Appendix
Released: 2021-05-25 © Copyright 2021 ATEN® International Co., Ltd. ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959
87


Acrobat Distiller 8.0.0 (Windows)

Search Any Device: