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CD Manual. Power Cable. DP Cable. HDMI Cable. VGA Cable. Warranty Card. Stand. Base. Not all signal cables (DP, HDMI, VGA cables) will be ...
C24G2/C24G2U - LCD Monitor User Manual
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit.
User Manual for AOC models including: C24G2, C24G2U, LCD Monitor
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Document DEVICE REPORTUser ManualLCD Monitor User Manual C24G2/C24G2U www.aoc.com ©2020 AOC.All Rights Reserved 1 Safety ................................................................................................................................................................................... 1 National Conventions ................................................................................................................................................ 1 Power ........................................................................................................................................................................ 2 Installation ................................................................................................................................................................. 3 Cleaning .................................................................................................................................................................... 4 Other ......................................................................................................................................................................... 5 Setup .................................................................................................................................................................................... 6 Contents in Box......................................................................................................................................................... 6 Setup Stand & Base.................................................................................................................................................. 7 Adjusting Viewing Angle............................................................................................................................................ 8 Connecting the Monitor ............................................................................................................................................. 9 Wall Mounting.......................................................................................................................................................... 10 Adaptive-Sync function ............................................................................................................................................11 Adjusting............................................................................................................................................................................. 12 Hotkeys ................................................................................................................................................................... 12 OSD Setting ............................................................................................................................................................ 13 Luminance ................................................................................................................................................... 14 Image Setup ............................................................................................................................................... 15 Color Setup.................................................................................................................................................. 16 Picture Boost ............................................................................................................................................... 17 OSD Setup................................................................................................................................................... 18 Game Setting............................................................................................................................................... 19 Extra ............................................................................................................................................................ 20 Exit............................................................................................................................................................... 21 LED Indicator .......................................................................................................................................................... 21 Troubleshoot....................................................................................................................................................................... 22 Specification ....................................................................................................................................................................... 23 General Specification .............................................................................................................................................. 23 Preset Display Modes ............................................................................................................................................. 24 Pin Assignments...................................................................................................................................................... 25 Plug and Play .......................................................................................................................................................... 27 i Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority. 1 Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug. Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges. Do not overload power strips and extension cords. Overloading can result in fire or electric shock. To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A. The wall socket shall be installed near the equipment and shall be easily accessible. 2 Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer's instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care. Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor. Do not place the front of the product on the floor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions. Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor. See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand: Installed with stand 12 inches 30cm 4 inches 10cm 4 inches 10cm Leave at lease this space around the set 4 inches 10cm 3 Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface. Please disconnect the power cord before cleaning the product. 4 Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation. 5 Setup Contents in Box * * CD Manual Warranty Card * Stand * Base * Power Cable DP Cable HDMI Cable VGA Cable Not all signal cables (DP, HDMI, VGA cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation. 6 Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove: 7 Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: NOTE: Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen. 8 Connecting the Monitor Cable Connections In Back of Monitor and Computer: C24G2 C24G2U 24 13 6 7 12 9 2 4 5 11 10 8 1 3 6 7 1. HDMI-2 2. HDMI-1 3. DP 4. D-SUB 5. Line in 6. Earphone 7. Power 8. USB-PC upstream 9. USB 3.2 Gen 1 10. USB 3.2 Gen1+Quick Charging 11. USB 3.2 Gen 1 12. USB 3.2 Gen 1 Connect to PC 1. Connect the power cord to the back of the display firmly. 2. Turn off your computer and unplug its power cable. 3. Connect the display signal cable to the video connector on the back of your computer. 4. Plug the power cord of your computer and your display into a nearby outlet. 5. Turn on your computer and display. If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting. To protect equipment, always turn off the PC and LCD monitor before connecting. 9 Wall Mounting Preparing to Install An Optional Wall Mounting Arm. This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps: 1. Remove the base. 2. Follow the manufacturer's instructions to assemble the wall mounting arm. 3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor. 4. Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC. 10 Adaptive-Sync function 1. Adaptive-Sync function is working with DP/HDMI 2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com · RadeonTM RX Vega series · RadeonTM RX 500 series · RadeonTM RX 400 series · RadeonTM R9/R7 300 series R9 370/X, R7 370/X, R7 265 except · RadeonTM Pro Duo (2016) · RadeonTM R9 Nano series · RadeonTM R9 Fury series · RadeonTM R9/R7 200 series (R9 270/X, R9 280/X except) 11 Adjusting Hotkeys 1 23 4 5 1 Source/Auto/Exit 2 Game Mode/< 3 Dial Point/> 4 Menu/Enter 5 Power Power Press the Power button to turn on the monitor. Menu/Enter When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 second to turn off the monitor. Game Mode/< When there is no OSD, press "<" key to open game mode function, then press "<" or ">" key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types. Dial Point/> When there is no OSD, press Dial Point button to show / hide Dial Point. Source/Auto/Exit When the OSD is closed, press Source/Auto/Exit button will be Source hot key function. When the OSD is closed, press Source/Auto/Exit button continuously about 2 second to do auto configure (Only for the models with D-Sub). 12 OSD Setting Basic and simple instruction on the control keys. Luminance Image Setup Color Setup Picture Boost OSD Setup Game Setting Extra Exit Contrast Brightness Eco mode 50 90 Standard Gamma DCR HDR Mode Gamma 1 Off Off 1). Press the MENU-button to activate the OSD window. 2). Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it, press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it. 3). Press < or > to change the settings of the selected function. Press AUTObutton to exit. If you want to adjust any other function, repeat steps 2-3. 4). OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. Notes: 1). If the product has only one signal input, the item of "Input Select" is disable to adjust. 2). DCR, Color Boost and Picture Boost, for these states that only one state can exist 13 Luminance Luminance Image Setup Color Setup Picture Boost OSD Setup Game Setting Extra Exit Contrast Brightness Eco mode 50 90 Standard Gamma DCR HDR Mode Gamma 1 Off Off Contrast Brightness Eco mode Gamma DCR HDR Mode 0-100 0-100 Standard Text Internet Game Movie Sports Reading Gamma1 Gamma2 Gamma3 Off On OFF HDR Picture HDR Movie HDR Game Contrast from Digital-register. Backlight Adjustment Standard Mode Text Mode Internet Mode Game Mode Movie Mode Sports Mode Reading Mode Adjust to Gamma 1 Adjust to Gamma 2 Adjust to Gamma 3 Disable dynamic contrast ratio Enable dynamic contrast ratio Adjust HDR Mode. Note: When "HDR Mode" is set to "non-off", the items "Contrast", "Brightness", "Gamma" cannot be adjusted. 14 Image Setup Image Setup Clock Phase Sharpness Color Setup Picture Boost OSD Setup 50 H. Position 50 V. Position 50 Game Setting 50 50 Extra Exit Luminance Clock Phase Sharpness H. Position V. Position 0-100 0-100 0-100 0-100 0-100 Adjust picture Clock to reduce Vertical-Line noise. Adjust Picture Phase to reduce Horizontal-Line noise Adjust picture sharpness Adjust the horizontal position of the picture. Adjust the vertical position of the picture. 15 Color Setup Color Setup Color Temp. DCB Mode DCB Demo Picture Boost Warm Off Off OSD Setup Game Setting Red Green Blue Extra Exit 50 50 50 Luminance Image Setup Color Temp. DCB Mode DCB Demo Red Green Blue Warm Normal Cool sRGB User Full Enhance Nature Skin Green Field Sky-blue AutoDetect Off On or Off On or Off On or Off On or Off On or Off On or Off On or Off 0-100 0-100 0-100 Recall Warm Color Temperature from EEPROM. Recall Normal Color Temperature from EEPROM. Recall Cool Color Temperature from EEPROM. Recall SRGB Color Temperature from EEPROM. Restore Color Temperature from EEPROM. Disable or Enable Full Enhance Mode Disable or Enable Nature Skin Mode Disable or Enable Green Field Mode Disable or Enable Sky-blue Mode Disable or Enable AutoDetect Mode Disable or Enable Off Mode Disable or Enable Demo Red gain from Digital-register. Green gain from Digital-register. Blue gain from Digital-register. Note: When "HDR Mode" under "Luminance" is set to "non-off", all items under "Color Setup" cannot be adjusted. 16 Picture Boost Picture Boost Bright Frame Frame Size OSD Setup Game Setting Extra off 14 Brightness Contrast Exit Luminance Image Setup 50 H. Position 50 V. Position Color Setup 0 0 Bright Frame Frame Size Brightness Contrast H. position V. position on or off 14-100 0-100 0-100 0-100 0-100 Disable or Enable Bright Frame Adjust Frame Size Adjust Frame Brightness Adjust Frame Contrast Adjust Frame horizontal Position Adjust Frame vertical Position Note: Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience. When "HDR Mode" under "Luminance" is set to "non-off", all items under "Picture Boost" cannot be adjusted. 17 OSD Setup OSD Setup Language Timeout DP Capability Game Setting Extra English 10 1.2 Exit Luminance H. Position V. Position Volume Image Setup Color Setup 50 Transparence 0 Break Reminder 50 USB Picture Boost 25 Off Off Language Timeout DP Capability H. Position V. Position Volume Transparence Break Reminder USB (C24G2U) 5-120 1.1/1.2 0-100 0-100 0-100 0-100 on or off on or off Select the OSD language Adjust the OSD Timeout Please be noted that only DP1.2 support Adaptive-Sync function Adjust the horizontal position of OSD Adjust the vertical position of OSD Volume Adjustment. Adjust the transparence of OSD Break reminder if the user continuously work for more than 1hrs USB on or off Note: If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1 18 Game Setting Game Setting Game Mode Shadow Control Overdrive Extra Off Off Exit 50 Luminance Image Setup Game Color LowBlue Mode Off MBR Color Setup Picture Boost OSD Setup 10 Adaptive-Sync Off Frame Counter Off 0 Game Mode Shadow Control Overdrive Game Color LowBlue Mode MBR Adaptive-Sync Frame Counter FPS RTS Racing Gamer 1 Gamer 2 Gamer 3 off 0-100 Weak Medium Strong Boost Off 0-20 Reading / Office / Internet / Multimedia / Off 0 ~ 20 On/Off Off / Right-up / Right-Down / LeftDown / Left-Up For playing FPS (first Person Shooters) games. Improves dark theme black level details. For playing RTS (Real Time Strategy). Improves the image quality. For playing Racing games, Provides fastest response time and high color saturation. User's preference settings saved as Gamer 1. User's preference settings saved as Gamer 2. User's preference settings saved as Gamer 3. No optimization by Smart image game Shadow Control Default is 50, then end-user can adjust from 50 to 100 or 0 to increase contrast for clear picture. 1. If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture. 2. If picture is too white to be saw the detail clearly, adjusting from 50 to0 for clear picture Adjust the response time. Game Color will provide 0-20 level for adjusting saturation to get better picture. Decrease blue light wave by controlling color temperature. Adjust the Motion Blur Reduction. Adjust the Adaptive-Sync. Display V frequency on the corner selected Note: The function MBR and Overdrive Boost are available only when Adaptive-Sync is off and the vertical frequency is up to 75 Hz. When "HDR Mode" under "Luminance" is set to "non-off", the items "Game Mode", "Shadow Control", "Game Color", "Low Blue Mode" cannot be adjusted. 19 Extra Extra Input Select Auto Config. Off Timer Exit Luminance Auto No 00 Image Setup Image Ratio DDC/CI Reset Color Setup Wide Yes No Picture Boost OSD Setup Game Setting Resolution : 1920(H)X1080(V) H. Frequency : 67KHz V. Frequency : 60Hz Input Select Auto Config. Off timer Image Ratio DDC/CI Reset yes or no 0-24hrs Wide 4:3 yes or no yes or no ENERGY STAR® or no Select Input Signal Source Auto adjust the picture to default Select DC off time Select image ratio for display. Turn ON/OFF DDC/CI Support Reset the menu to default. (ENERGY STAR® available for selective models.) 20 Exit Exit Luminance Image Setup Color Setup Picture Boost OSD Setup Game Setting Extra Exit Exit the main OSD LED Indicator Status Full Power Mode Active-off Mode LED Color White Orange 21 Troubleshoot Problem & Question Possible Solutions Power LED Is Not ON No images on the screen Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. Is the power cord connected properly? Check the power cord connection and power supply. Is the cable connected correctly? (Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection. * VGA/HDMI/DP input is not available on every model. If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. Can you see "Input Not Supported" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Picture Is Fuzzy & Has Ghosting Shadowing Problem Picture Bounces, Flickers Or Wave Pattern Appears In The Picture Monitor Is Stuck In Active OffMode" Missing one of the primary colors (RED, GREEN, or BLUE) Screen image is not centered or sized properly Picture has color defects (white does not look white) Horizontal or vertical disturbances on the screen Adjust the Contrast and Brightness Controls. Press to auto adjust. Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back. Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using. The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key. Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer. Adjust H-Position and V-Position or press hot-key (AUTO). Adjust RGB color or select desired color temperature. Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press to auto-adjust. Regulation & Service Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.) 22 Specification General Specification Panel Model name Driving system Viewable Image Size Pixel pitch Video Separate Sync. Display Color Horizontal scan range Horizontal scan Size(Maximum) Vertical scan range Vertical Scan Size(Maximum) Optimal preset resolution Others Max resolution Plug & Play Input Connector Input Video Signal Output Connector Power Source Power Consumption Physical Connector Type Characteristics Signal Cable Type Temperature Environmental Humidity Altitude C24G2/C24G2U TFT Color LCD 59.8 cm diagonal 0.27156mm(H) x 0.27156mm(V) R, G, B Interface & HDMI lnterface & DP Interface H/V TTL 16.7M Colors 30k-160kHz(D-SUB/HDMI) 30k-200kHz(DP) 521.395 mm 48-144Hz(D-SUB/HDMI) 48-165Hz(DP) 293.285 mm 1920x1080@60Hz 1920x1080@60Hz(D-SUB) 1920x1080@144Hz(HDMI) 1920x1080@165Hz(DP) VESA DDC2B/CI HDMIx2/DP/VGA/USB Analog: 0.7Vp-p(standard), 75 OHM, TMDS Earphone out 100-240V~, 50/60Hz,1.5A Typical(default brightness and contrast) Max. (brightness = 100, contrast =100) Power saving 21W(C24G2) 27W(C24G2U) 29W(C24G2) 72W(C24G2U) 0.3W VGA/HDMI/DP/USB/Earphone out Detachable Operating 0°~ 40° Non-Operating -25°~ 55° Operating 10% ~ 85% (non-condensing) Non-Operating 5% ~ 93% (non-condensing) Operating 0~ 5000 m (0~ 16404ft ) Non-Operating 0~ 12192m (0~ 40000ft ) 23 Preset Display Modes STANDARD VGA VGA VGA VGA VGA SVGA SVGA SVGA SVGA SVGA SVGA XGA XGA XGA XGA XGA SXGA SXGA WXGA+ WXGA+ WSXGA WSXGA FHD FHD(HDMI) FHD(HDMI/DP) FHD(HDMI/DP) FHD(DP) DOS DOS VGA SVGA XGA RESOLUTION HORIZONTAL FREQUENCY(kHz) 640x480@60Hz 31.469 640x480@72Hz 37.861 640x480@75Hz 37.5 640x480@100Hz 50.313 640x480@120Hz 60.938 800x600@56Hz 35.156 800x600@60Hz 37.879 800x600@72Hz 48.077 800x600@75Hz 46.875 800x600@100Hz 62.76 800x600@120Hz 76.302 1024x768@60Hz 48.363 1024x768@70Hz 56.476 1024x768@75Hz 60.023 1024x768@100Hz 80.448 1024x768@120Hz 97.551 1280x1024@60Hz 63.981 1280x1024@75Hz 79.976 1440x900@60Hz 55.935 1440x900@60Hz 55.469 1680x1050@60Hz 65.29 1680x1050@60Hz 64.674 1920x1080@60Hz 67.5 1920x1080@100Hz 113.221 1920x1080@120Hz 137.26 1920x1080@144Hz 158.113 1920x1080@165Hz 183.154 IBM MODES 640x350@70Hz 31.469 720x400@70Hz 31.469 MAC MODES 640x480@67Hz 35 832x624@75Hz 49.725 1024x768@75Hz 60.241 VERTICAL FREQUENCY(Hz) 59.94 72.809 75 99.826 119.72 56.25 60.317 72.188 75 99.778 119.972 60.004 70.069 75.029 99.811 119.989 60.02 75.025 59.887 59.901 59.954 59.883 60 99.93 119.982 144.001 165.003 70.087 70.087 66.667 74.551 74.927 24 Pin Assignments 19-Pin Color Display Signal Cable Pin No. Signal Name 1. TMDS Data 2+ 2. TMDS Data 2 Shield 3. TMDS Data 2- 4. TMDS Data 1+ 5. TMDS Data 1Shield 6. TMDS Data 1- 7. TMDS Data 0+ 8. TMDS Data 0 Shield Pin No. Signal Name Pin No. Signal Name 9. TMDS Data 0- 17. DDC/CEC Ground 10. TMDS Clock + 18. +5V Power 11. TMDS Clock Shield 19. Hot Plug Detect 12. TMDS Clock- 13. CEC 14. Reserved (N.C. on device) 15. SCL 16. SDA 20-Pin Color Display Signal Cable Pin No. 1 2 3 4 5 6 7 8 9 10 Signal Name ML_Lane 3 (n) GND ML_Lane 3 (p) ML_Lane 2 (n) GND ML_Lane 2 (p) ML_Lane 1 (n) GND ML_Lane 1 (p) ML_Lane 0 (n) Pin No. 11 12 13 14 15 16 17 18 19 20 Signal Name GND ML_Lane 0 (p) CONFIG1 CONFIG2 AUX_CH(p) GND AUX_CH(n) Hot Plug Detect Return DP_PWR DP_PWR 25 15-Pin Color Display Signal Cable Pin No. 1 2 3 4 5 6 7 8 Signal Name Video-Red Video-Green Video-Blue N.C. Detect Cable GND-R GND-G GND-B Pin No. 9 10 11 12 13 14 15 Signal Name +5V Ground N.C. DDC-Serial data H-sync V-sync DDC-Serial clock 26 Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel. 27