Cleanmate S 950 (EN)

Cleanmate S 950 (EN)

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Document DEVICE REPORTCleanmateS930manualEng
Cleanmate
Robotic Vacuum Cleaner
Cleanmate S 930
USER MANUAL

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Main Body and Accessories

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Main Body Diagram

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Dust Bin / Rolling Brush Kit

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Charging Docking / Remote Control

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Product Operation

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Touch Panel Operation

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Battery Charging

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Starting Up/ Standby/ Sleeping

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Schedule

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Cleaning Modes

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Product Maintenance

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Cleaning Side Brush

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Cleaning Dust Bin and Filters

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Cleaning Sensors and Wheels

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Cleaning Charging Poles

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Cleaning Rolling Brush Kit

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Safety Instructions

Before using this product, please read the safety instructions and follow all regular safety precautions. Warranty service is not applicable to any damage caused by violation of instructions. S 930 cleaning robot is a sophisticated product which is restricted for indoor cleaning only. DO NOT use the robot for non-cleaning purpose. Please refer to user manual.

Warning Sign

Danger Caution Notice

It indicates that any violations of instruction or improper operation are probably to cause casualties or severe injuries.
It indicates that any violations of instruction or improper operation are probably to cause casualties or severe injuries.
It indicates that any violations of instruction or improper operation are probably to cause injuries to people and damage to property.

Graphic and Sign explanation
It indicates prohibited behavior. Detailed content refer to the sign or the explanation of the sign.
It indicates enforcement behavior. Detailed content referto the sign or the explanation of the sign.
It indicates attention (including warning) content. Detailed content refer to the sign or the explanation of the sign.
*1. Possible Severe injuries: Blindness, Burns, Electricity Injury, Fracture, Poisoning and other severe injuries that leave sequela and lead to longterm hospitalization. *2. Possible Injuries: Burns, and electricity wound that does not require hospitalization. *3. Possible Property Damage : Damage to furniture, valuable objects and injuries to pets.

Warning
When the appliance is to be used by a child, the child must be of 8 years old and above. It is recommended for first time users to keep sight of the appliance during vacuuming to ensure safe operation. For persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, proper supervision or instruction should be given concerning use of the appliance in a safe way to help them understand the hazards involved. Children should not play with appliance. Cleaning and maintenance should not be made by children without supervision.
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Safety Instructions

Safety Instructions of Product, Charging dock, virtual wall, power adapter and other accessories.

Warning

No Disassembling

Only authorized technicians can disassemble the product. Users are not allowed to disassemble, repair or modify the product. Otherwise it may cause electric shock, malfunction and leading to injuries.

Prohibited

It is prohibited to dismantle the battery case. Dismantling battery case may cause damage or leakage of battery that leads to fire or explosion.

Prohibited

Prohibit using metal or other conducting substance to connect battery postive and negative ends. It will lead to short circuit and cause explosion.

Prohibited Clean Dirt

Do not use a power adapter with AC inverter. It may lead to over heating, malfunction or fire.
If there are dust accumulations on the metal terminals of the power plug and surroundings, be sure to clean the dust with a dry cloth.Otherwise it may lead to electric shock, over temperature or fire.

Alternating Current

The adapter must use an alternating voltage from 100-240 Vac. Please plug in the socket correctly.

Prohibited Prohibited

Only use the original power adapter.
Do not destroy or modify the power cord. Do not over-bend, heat, pull or press the inflexible cord with heavy objects. Otherwise it will cause damage to cord and may lead to fire or electric shock

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Prohibited

Never use the product in an environment with volatile substances to avoid possibility of fire and danger.

Only use the product indoors

This product is a sophisticated machine for indoor use only.

Prohibited Prohibited Prohibited

DO NOT leave the product to children without supervision. Otherwise it may cause injury.
Do not use this product around flammable substances or in a combustible environment. Do not use this product around propane gas, gasoline and other flammable gas and in dusty environment; it may lead to explosion or fire.
Do not wash and do not leave this product in a wet or damp environment. Do not wash main body, charging device. Washing or soaking will cause internal short circuit.

Prohibited Do not touch

Do not sit on top of this product. Do not allow adults, children or animals to sit on this product to avoid damage to the product.
To avoid stumbling on the product, all people in the household should be noticed when this product is on. Do not touch the wheels or roller brush while product is working to avoid being pinched by the machine.

Notice

Do not touch

Do not touch the power cord, plug or adapter with wet hands. Otherwise, it may cause electric shock.

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Safety Instructions

Turn off the power

Turn the power switch to off when you don't need to use this product for a long time. Battery leakage may cause fire, injury or pollution to enviroment. Cut off power source when unplugging the power adapter and disconnect the plug from the charging socket. Otherwise, it may cause fire.

Prohibited Prohibited Prohibited

Do not cover or wrap the robot while in use.
This product is for indoor use only. Do not use this product to clean bathrooms, warehouses, factories or beds etc.
Air outlet Putting a small or sharp object into air outlet will damage this product.

Prohibited Prohibited

Do not wash this product. Do not wash the HEPA-filter.
Only dustbin and primary mesh filter are washable. Put dustbin and primary filter back into main body when dry. Do not use or expose the product to intense sunlight.

Charging Notice

Danger

Prohibited

Use the dedicated battery and charging base only. Use of other batteries or charging base can cause leakage, overheating and/or explosion.

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No Disassembling

Unplug the robot when you are not using the robot to avoid short circuit. Do not dissemble the battery, otherwise, it may cause leakage, overheating and explosion.

Prohibited

Do not keep necklaces, hairpins and other metal materials together with this product during transportation.

Prohibited

Do not throw the battery into a fire or heat the battery.
Attention

Prohibited

If there is overheating during charging, stop using the product immediately.
To extend the battery's life, take out the battery and put it in a cool and dry place when not in use.
Do not immerse this product in water or wash it under running water.

Do not use this product if there are signs of color changes or changes to the shape.
The battery mush be insulated with tape if recycled or disposed. Contact with other metal will lead to heating, burst or fire. Bring the used battery to technical service center, recycler or authorized reseller for disposal. Or dispose the battery according to local laws.

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Safety Instructions

Prohibited Prohibited Prohibited Prohibited

Warning
Do not keep necklaces, hairpins and other metal materials together with this product during transportation.
Do not charge this battery on other devices. This chargeable battery is designed for this robot cleaner only.
Do not put the battery back to main body or charge it if there is deformation, swelling and/or electrolyte leakage from battery case.
Wash off any battery leakage immediately with clean water if there is contact with skin or clothes.No measures taken may lead to skin inflammation.Do not crush or throw the battery.

As a safety measure, the Cleanmate robot comes with the power switch set to 0 (off). Make sure to turn it to the on position (1) before charging. See page 9 for the placement of the power switch.
It's not allowed to copy, publish or record this user manual and related material in any searchable media or translate to any other languages without our written authorization.
We have made our best efforts to make sure the precision and completeness of this user manual. If there are any mistakes or omissions found, we sincerely thank you for giving us feedback through your local retailer.
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Product Feature
Cleanmate S 930 is an automatic cleaning robot, it has a common sweeping function, double side brush, strong vacuum power and also a rolling brush kit. It can determine how best to work in order to make it more efficient in cleaning the floor.
User Friendly Design
Operation is simplified, touch the on the robot, to activate the robot.
Washable Dust Bin
Dust bin and primary mesh filter can be washed with water. Do not wash the HEPA-filter. Simply wash the dust bin under water after use to avoid dust blowing in the air and cause a second pollution.
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Product Components

Main Body and Accessories

Item 1 2 3 4 5 6 7 8 9

Description Robot vacuum cleaner Charging Docking Power Adapter Remote Control (no battery inside) Side Brushes HEPA-filter Cleaning brush User Manual Magnetic strip

Quantity 1 1 1 1 4 1 1 2 1

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Main Body Diagram

Power switch

Rolling Brush Cover Plate Rolling Brush
Left Side Brush Auto-Charging Pole Front Wheel Right Side Brush

Battery Cover Right Wheel
Charging Socket

Dust Bin

LED - display Touch panel Top cover Bumper Infrared sensors
Left Wheel Bottom Cover

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Dust Bin
Primary Filter HEPA-filter Filter latch
Filter latch, spring Dustbin tinside
Rolling Brush Kit
Rolling Brush Bushing B Axle Bearing
Silicone Bushing

Press Button spring Press Button
Dustbin Upper Cover
Dustbin Lower Cover
Dustbin Lower Cover
Rolling Brush Bushing A Rolling Brush

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Charging Docking
Power Socket

Docking Top Cover Docking Middle Cover
Charging Poles

Remote Control
1. LED display 2. HOME: Auto-recharging 3. Direction Buttons: control robot move to certain direction.
(Only works when robot in standby status) 4. Max: robot change to powerful cleaning mode.
(Only works when robot in standby status) 5. CLK: robot timer setting 6. PLAN: robot schedule cleaning time setting 7. ON/OFF: turn on/off the robot 8. Mode: robot cleaning modes
(Only works when robot is in standby status)

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2 3 7
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Note: A. Please install AAA type batteries into the remote control before use it. B. Remove the batteries if the remote control will be left unused for a long period. C. If you use the remote control near the charging docking, the robot may not recognize the command
and may not respond.

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Product Operation
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Touch Panel Operation
1. Cleaning Operation
A. Press to start the robot, and press again to enter auto cleaning mode.
B. Make the robot change from Sleeping status to Standby; or press over 3 second make the robot change from Standby to Sleeping status.
C. In Schedule cleaning process, press this to confirm the schedule setting.
D. In time setting process, press it to confirm the time setting.
E. In Standby status, press this to start the robot. 2. "HOME" auto-charging/ number increase (+) operation
A. In Schedule setting process, press this to make the setting time increase or system time number increase; when you keep pressing this button, the number will increase automatically.
B. When robot in other mode, press this to make the robot start looking for auto-charging docking.
3. "PLAN" schedule setting operation
In Standby or Charging status, press this to Enter/Quit System Time Setting process; press this over 5 second to Enter/Quit Schedule Setting 4. "PLAN" + "HOME" operation In Standby, press "PLAN"+"HOME" together at the same time to Mute / Unmute voice notifications.

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Battery Charging
1. Battery Charging Place charging station against the wall, and remove obstacles about 1m at two sides and 2m in front of the station as show in the right figure. Note: If the robot is powered off, then switch on the robot first before charging.
2. Charge the robot in either way as shown below: A. Plug one end of the adapter into the robot and the other end into the power socket as shown in Fig a. B. Press "HOME" button on remote control or robot to make the robot search for the chargingstation and dock automatically as shown in Fig b

Figure A

Figure B

Note: A. When the robot is charging, the LED panel will gradually show "1111" from left to right.
B. When charging is done, LED panel will show "FULL"
C. In standby status, the robot will broadcast voice "Please Charge" when battery level is low.
D. In working status, the robot will start searching for the charging station automatically when battery level is low.

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In Order to Extend Battery's Life:
A. Please charge the robot up to 12 hours before first use.
B. Charge the robot as soon as possible when battery capacity is low
C. The robot will return to the charging docking automatically when accomplish cleaning or battery capacity is low.
D. When you will not use the robot for some time, please fully charge the battery first, then switch off the robot and keep it in a cool but dry place.
E. If the robot has been put aside over 3 months, please charge the robot for 12 hours first before use it for cleaning.

Starting Up/ Standby/ Sleeping
1. Starting Up
A. Switch on the robot by turn on the switch button on the right side of the robot, see page 9 for location of the power switch.
B. In Standby status, press on robot or "ON/OFF" on the remote control to start the robot.
Note: If the robot is in Sleeping status, press on robot or "ON/OFF" on remote control to wake up the robot first, then press again to make robot start up cleaning.

2. Standby

Standby means the robot is power on, waiting for users operation. Could be achieved by:

A. When robot in working status, press standby status.

on robot o

3. Sleep
When robot in Sleep status, press on robot or "ON/OFF" on remote control to wake up the robot. To make robot enter Sleep Status by following ways could maximize battery's life:
A. in Standby status, keep pressing on robot over
B. in Standby status, if the robot is connected to the APP and left for 10 minutes without any commands, the robot will enter Sleep status automatically.
C. in Standby status, if the robot isn´t connected to the APP and left for 2 minutes without any commands, the robot will enter Sleep status automatically.

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Schedule
You can schedule the robot to make it start cleaning automatically at a certain time every day.
1. Make schedule setting by LED display on robot body A. robot system time setting (make sure the robot in Standby or Power on status) a. Press "PLAN" on robot body to enter robot system setting, LED display will show current time set. b. the left two number on LED panel will flash. Press "HOME" on robot to increase hour number one by one till the number you want to set. When you keep press "HOME" on robot, the number will continuous increase automatically till you release it. c. Press to confirm the hour number setting and enter into minute setting, right side two number will flashing, press "HOME" to increase the number till you get the number want to set. If you keep press "HOME" on robot, the number will continuous increase automatically till you release it. d. Press to save the setting, and press "PLAN" to quit the setting. (If you not press to save the setting but press "PLAN" directly to quit the setting, it will quit without save the setting).
B. Schedule Time Setting (make sure the robot in Standby or Power On status) a. Keep press "PLAN" over 5 second to enter robot schedule setting, the left two number on LED display panel will flashing. b. Press "HOME" on robot to increase the number till you find the one you want to set. c. Press to confirm the hour setting and enter minutes setting, right side two number will flashing, press "HOME" to increase the number till you find the one want to set. Please note: when you keep pressing "HOME", the number will increase continues automatically till you release it. d. Press to save previous step setting, then press "PLAN" to quit schedule setting. (If you not save the setting before you press "PLAN" to quit schedule setting, robot would not save this data setting)
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C. Cancel Schedule Setting
Set the schedule time to be "00:00"
Note: a. Schedule setting by robot body is based on the robot system time. So you need to set the
robot system time to be correct first, after that you could set the schedule time.
b. once schedule cleaning time setting was confirmed, robot will clean automatically every day at the schedule time. When switch off the robot, the schedule would be canceled, if need the robot work schedule, need to make schedule setting again.
2. Make Schedule Setting by Remote Control
A. Schedule time setting
a. Make sure robot is in standby or charging status, press and hold "PLAN" on remote control over 5 second, remote control will enter schedule setting;
b. Left two number on remote control LCD panel will flashing, press direction keys on remote control to change the number till you find the time would like to set.
c. When you find the time you could like to set, make the remote control point to the robot, and then press "ON/OFF" key on remote control to confirm the setting. When setting success, the LED display panel on robot body will show the schedule time.
Note: Schedule setting time by remote control is the delay time after current robot system time. E.g: robot current system time is 8:00 am, time on remote control number Is: 01:30, this means robot will start work at 9:30am and set this time 9:30am every day as the schedule time
B. Cancel Schedule Setting
When remote control in schedule setting status, press again "ON/OFF" key on remote control. (If robot display 00:00 on robot body that means schedule was canceled, if not, press again "ON/OFF" to cancel the setting.)
Note: A. in time setting process, press "ON/OFF" key on remote control to confirm the hour and minutes
setting. Press "PLAN" on remote control to enter or quit time setting.
B. "ON/OFF" on remote control is the same function as on robot body.
3. Set up scheduling via the Cleanmate app
Scheduling can also be set in the Cleanmate app. There you can set a weekly schedule and choose any time on any weekday. The scheduled time will continue until you delete it in the app.
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Cleaning Modes
Cleanmate S 930 have 4 different cleaning modes to meet different cleaning request.
1. Automatic Cleaning Mode In standby status, press on robot body or press "ON/OFF" on remote control, robot will enter automatic cleaning mode.
2. You can also select the cleaning mode when the robot is cleaning, press the MODE button on remote control to select the cleaning mode, the mode type will appear on the robot's 4 Digits LED Display as follow:
A. 1111: Spot Cleaning Mode B. 2222: Zig-Zag Cleaning Mode C. 3333: Random Cleaning Mode D. 4444: Spot x 2 Cleaning Mode
3. Schedule Cleaning You can set the schedule cleaning time according to your personal request.
4. MAX-cleaning Press "MAX" on the remote control to start a powerful cleaning mode, The Cleanmate increases the vacuum power. and increases the rolling brush RPM.
Product Operation
Rolling brush kit, dust bin kit should be well installed (refer to below diagram)
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Product Maintenance
Rolling brush cover plate
Rolling brush

Step 2: Install rolling brush cover plate
Step 1: Put in rolling brush

Robot main body

Dust bin 18

Step 3: Install the dust bin into the spacing.

Cleaning Side Brush
1. Check if side brush is broken or something is stuck 2. Remove the side brushes from the robot and clean in varm water 3. If side brush is curly or deform, put them in hot water for 5 seconds 4. If side brush is worn out then please change
Cleaning Dust Bin and Filters
Empty and clean the dust bin before or after every cleaning session. Follow the cleaning steps as below.
Note: a. Wash the primary filter after every cleaningsession, at least 15-30 days to
maximize its use life. b. Before installing the primary filter make sure is is dry. c. HEPA filter should be replaced if it has lost its shape or no longer fit tight
against the filter frame. d. Recommended changing intervalls for the HEPA filter:
i. Once per month if the robot is vacuuming seven days a week ii. Every other month if it is used 3-4 days per week iii. Every four months if used less than once per week. New filters can be bought at www.cleanmate.se or at your local retailer.

A. Hold the bottom of dust bin, and then press down the button to take out the dust bin

B. Take out of dust bin

C. Open the dust bin

D. Remove the primary and HEPA filter out and away from the dust bin.

E. Empty the dust bin

F. Clean the dust bin and primary filter, use a cleaning brush to clean the HEPA-filter, do not use water.

G. Install the dry primary filter and HEPA-filter back into dust bin

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Cleaning Sensors and Wheels
Use cleaning tools or a soft micro fiber to wipe the sensors and wheels as below:
Cleaning Charging Poles
Use a soft micro fiber cloth to wipe the charging poles of charging docking and robot: Charging poles
Charging poles
Cleaning Rolling Brush Kit
Remove the rolling brush cover frame from the robot, remove the rolling brush, clean the rolling brush and cover frame with a soft micro fiber cloth, cut loose any tangled hair or fibers.
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Product Specification

Classification Item

Mechanical Specifications

Diameter Height Weight

Electrical Specifications

Voltage Battery

Dust Bin Capacity

Function Specifications

Recharge System Cleaning Mode Charging Time

Cleaning Time

Main Body Button Type

Details 330 mm 80 mm 2,3 Kg 14,6V 2200mAH Li-Ion 0.5 L Manual charge / auto recharge Auto/ Max/ Random/ Zig-Zag/ Spot/ Planned About 300 minuter Up to100 minuter
Touch (LED display)

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Battery
1. Remove the screws on battery cover with a screw driver. 2. Remove the battery cover. 3. Unplug the wire connector that links the battery and robot. 4. Install battery inside the battery house, make sure the side printed words upside 5. Connect the cable of battery and robot 6. Tidy the cables and connection 7. Put the battery inside the battery house 8. Lock the battery cover screw Note: Only use the original battery of the product, otherwise it may cause product damage.
Usage of Magnetic Strip
Function of Magnetic strip
There is magnetic sensor inside the robot, when it detects that there is a magnet, the robot will automatically change direction or turn back. The magnetic strip will let you decide where your robot can go and where it should "keep out". During cleaning, simply place the magnetic strip in doorways, around pet bowls, cords, or anywhere you don't want the robot to go. For example, stick the magnetic strip in front of the washing room.
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Trouble Shooting

Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Error Code E2 E3 E11 E12 E13 E21 E22 E23 E31 E32 E33 E41 E42 E43 E44 E45 E46 L0 11:11 FULL CONN FAIL SUCC

Cause
During charging, the power off Charging power voltage low or auto-recharge fail Left side anti-fall error Right side anti-fall error Front side anti-fall error Left wheel fall error Right wheel fall error Front wheel lift up Left side bumper switch error Right side bumper switch error Front side bumper switch error Left wheel overload error Right wheel overload error Left side brush overload error Right side brush overload error Fan motor overload error Rolling brush overload error Power low In charging Charge complete Wi-Fi connecting Wi-Fi connect error Wi-Fi release success

Note: If above solution does not work, please try as below:
1. Switch off the robot and restart. 2. If re-start robot not works, contact your retailer
or Cleanmate - www.cleanmate.se
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Cleanmate
Customer support & Warranty
Do you have questions regarding your Cleanmate product? Please contact us at www.cleanmate.se For service & warranty issues Visit www.cleanmate.se, fill out the warranty form under the tab "Service" and your info & issue will be sent to our customer support. Welcome!

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