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EP-TEC Solutions Pte Ltd XSERIES 2A8WI-XSERIES 2A8WIXSERIES xseries

User manual

User Manual for INFINITY models including: 2A8WI-XSERIES, 2A8WIXSERIES, InfinityPro Interactive Flat Panel, InfinityPro Flat Panel, Interactive Flat Panel, InfinityPro, Flat Panel

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Document DEVICE REPORTGetApplicationAttachment.html?id=6180894 
InfinityPro Interactive Flat Panel User Manual
The final interpretation of all information in this document belongs to the company, and all unauthorized and permitted reproductions are not recognized and should be banned.
This document may not fully reflect all recent changes to the product, whichever is the actual product.

Safety Instructions
For your safety, please read the following instructions before you use the product. Improper operations may cause severe injury or property damage. Please refrain from repairing the product on your own.
WARNING
If major failures occur, disconnect the product from power source immediately. Major failures include the following: · Smoke, peculiar smell or abnormal sound discharged from the product. · No image or sound is displayed, or if image error occurs. If the above scenarios occur, do not continue using the product. Disconnect power supply immediately and contact professional staff.
Do not drop liquid, metal or anything combustible into the product. · Illiquid or pieces of metal get into the product, turn off the power and disconnect the power source, then contact professional staff. · Supervise children when they are close to the product Place the product on a stable surface. An unstable surface includes but is not limited to an inclined surface, a shaky stand, desk or platform, which might cause turnover and damage.
Do not open the cover or modify the product on your own. High voltage components are installed in the product When you open the cover, high voltage, electric shock, or other dangerous situations may occur. If inspection, adjustment, or maintenance is required, contact the local distributor for help.
Use the specified power supply voltage. · To prevent the product from being damaged, do not use cables other than the one provided with the product. · Use a three-wire socket and ensure that it is properly grounded. · Pull out the power plug from the socket if the product is not to be used for a long period. Regularly clean the dust and metal around the power plug. · Fire or electric shock may be caused if the product is powered on, when you are cleaning. · Pull out the power plug before cleaning it with a dried cloth.
Do not place items on top of the product. · Do not put items, such as a liquid container (a vase, flowerpot, cosmetics or liquid medicine) on the top of the product. · If any water or liquid is spilled on the product, a short circuit may occur and cause fire or electric shock. · Do not walk on or hang any items on the product.

Do not install the product in an improper place. · Do not install the product in humid places, such as the bathroom, the shower room, near windows, or outdoor environments that
experience rain, snow or other harsh weather. Avoid installation near hot spring vapor. The preceding environments may cause faults in the product or electric shock under extreme conditions. · Do not put expose the product to a fire source, such as an ignited candle. Pull out the power plug during thunderstorms. · Do not touch the product during a lighting storm to avoid electric shocks. · Install or place components that supply high enough voltage out of the reach of children.
CAUTIONS
Do not install the product in high temperature environments. · Do not install the product near a heat source, such as a radiator, a heat reservoir; a stove or other heating products. · Do not expose the product to direct sunlight, which may cause high temperatures and subsequent faults in the product Transport of the product. · Pack the product for transport or maintenance by using the cartonsand cushioning material provided with the product · Keep the product vertical during transport. The screen or other components are easily broken if the product is moved inappropriately. · Before you move the product, disconnect all external connections and separate all toppling preventing products. Move the product
carefully to prevent it from being hit or squeezed, especially the screen, which may cause injury if broken.
Do not cover or block up any vents on the product. Any overheated components may cause fire, damage the product, and shorten the product1 s service life. · Do not lay the product down where the venting surface will be covered. · Do not install the product on a carpet or cloth. · Do not use a cloth such as table cloth to cover the product.
Keep away from the product when using a radio. The product complies with the international EMI standard regarding prevention of radio interference. However, interference may still exist and cause noises to the radio. If noise occurs in the radio, try the following solutions. · Adjust the direction of the radio antenna to avoid the interference from the product · Keep the radio away from the product.
If the screen glass is broken or falls off. · Keep all personnel 10 feet away from the screen to ensure safety. · Do not perform any installation or disassembly while the screen glass is broken or has fallen off.

Do not damage the power cable. · Do not damage, change, twist, bend, or forcibly drag the power cable. · Do not put weights (such as the product itself) on top of the power cable. · Do not forcibly drag the cable when you pull out the power plug. If the power cable is damaged, please contact the local distributor to
repair or replace it. ·
Special Notes: · Underthe premise of ensuring the display quality, the energy consumption can be reduced by reducing the brightness of the display. · This product can be paired with various OPS Computers, which can be upgraded or replaced according to your needs.

1.Product Overview This interactive flat panel is a multi-functional device that integrates interactive conference, digital presentation, multimedia presentation, touch operation and handwriting input. From design to production, we have fully considered the application characteristics of business conferences to ensure easy and intuitive operation. Through full digital intelligent control, it allows writing, editing and deleting on the screen using fingers, Smooth pen or opaque objects. It is an ideal product for modern conferences.
1.1 Product Features: · Advanced infrared array scanning sensing technology achieves superior positioning capability and precise tracking; zooming in and out, free dragging, roaming via fingers, area erasure, etc. · UHD resolution, high-power stereo, clear and smooth picture, stereo surround sound, Hi-Fi live sound, theater-level audio-visual pleasure.
1.2 Parts: · Back view:

2. Installation Precautions

2.1 Loading weight
Net weight of the machine(65",75',,86"): 41.5kg(±lkg), 55.5kg(±lkg), 68.5kg(±lkg). · When using a mobile stand, ensure that the weight of the machine is less than the loading capacity of the mobile stand. · When using the wall-mount bracket, ensure that the wall can support the weight of the machine. We recommend that the wall surface be reinforced and have a loading capacity 4 times of the weight of the machine. Consult a professional installer for wall-mount installation.
· The company does not undertake relevant legal responsibility for any problems caused by improper operation if the third party mobile stand, or wall-mount bracket is beyond the scope of the machine.
· Do not install the machine where it might be hit by an opening or closing door
3.1 Power on&OFF
Step 1: Use AC power (100V-240V, 50Hz/60Hz) as the machine power source. Make sure the power plug fully inserted and that the ground wire of the outlet is properly connected.
Step 2: Turn on the rocker switch (on the rear side of the machine, next to the power socket) after a power source has been connected. The power indicator should be red.

3.2 Power off

Step 1. Power off the screen in the following situations: · Press the power button on the front panel or the power button on the remote control to power off the screen. Caution:

· When the product enters sleep mode or shutdown, the system will first detect whether the OPS Computer is turned off. If not, it first turns off the computer before it enters sleep mode or shutdown.
· Please shut down the product before disconnecting the power source or it may damage the machine. Accidental power failure may cause damage to the machine.

Indicator

Product status

Off

Shut down or power disconnected

Red

Shutdown

Green

Working state

4. Operations
4.1 Homepage When the product is turned on, the product will show the Home page, as shown in the following figure:

4.2 Sidebar The sidebar is divided into left and right sidebars, click on the icon that is hovering on the left/right side of the screen, such
as  to bring up the sidebar, The function keys in turn that are expanded are: return, home page, task, annotation, signal source, and notification center. The sidebar will be hidden automatically after 5S without any operation.

4.3 Annotation

Click

the icon to open the comment.

4.4 Signal sources

Click

the icon to the list of signal source channels, and users can choose to switch the required channels.

4.5 Tool bars

Click

the icon to pop up the side menu, as shown in the figure below. The panel contains widget display,

common application shortcut function, custom add application, brightness, sound, and notification center information.

4.6 system settings System settings mainly include personalized, network, intelligent, system and other functional settings.

4.7 Network setting
1. Wired network
Under the cable network interface, users can view the MAC address, IP address and other information. The automatic access to the IP address is opened by default, and the parameters such as the IP address and the subnet mask can be manually modified after the automatic acquisition is closed.
2. Wireless network

Turn on the wireless network switch button, and the available wireless network will be obtained and displayed automatically.

4.8 Language setting

The system setting options are mainly for language and input method, time and date setting, image and

sound setting and system update and upgrading, etc. you can also view the system version information and

storage usage.

Language and input method: Click

to set the language (Chinese, traditional Chinese, English, Arabic,

Spanish, French, Italian, Japanese, Portuguese, Russian, etc.) and input method.

5. software applications: 5.1 whiteboard
Click the whiteboard icon in the main interface to start the whiteboard software.
1. The whiteboard is selected by default and can be written directly. 2. Support single point mode and multi-point mode, multi-point support up to 20 points. 3. Single point mode, two fingers or more to perform zoom roaming function. It supports single stroke mode and double stroke mode, and the double pen mode is for stroke writing. 4. Support small tools, insert pictures and shapes, draw lines and arcs. You can also use some of the system's small tools, such as camera, calendar, calculator, 5.2 Wireless display--Transcreen or Eshare optional The main function of this application is to wirelessly transmit the content of mobile phones, tablets or computers to the conference all-in-one machine, and truly realize the wireless screen transmission function of the projection device and the projected device (note: mobile phones, tablets or computers need to be On the same local area network as the conference tablet).

1. Click

(multi-screen interactive) icon to open the multi-screen interactive interface, and

the application display interface is as shown.

IOS system does not need to install the client

2. Function activation Click trial activation to test and use, commercial activation charges. 3. Operating description Android mobile phone connection network, scan the multi-screen interactive interface QR code to download and install application software (Apple mobile phone does not need to download); The mobile phone needs to use the same network as the all-in-one. The Android mobile phone can open the Transcreen to cast the screen, and the Apple mobile phone can open the Air Play connection device to cast the screen

5.3 MORE APPLICATIONS More applications can be Downloaded from playstore

NOTE 1: The following conditions are not failures: · Since the panels require precise production technology, there may be very few pixels that are bright or dark, such as tiny red,
blue and green spots (bright spots) on the scre en, or dark spots on some screens. This isn't malfunction and will not affect the overall performance of the machine. · The machine will make a slight noise due to backlight adjustment or heat dissipation. This phenomenon is normal. · When the projected image and audio sounds are normal, static energy may be felt by touching the screen and the metal back cover.
NOTE 2: Because the machine is not optical bonding type, so in the case of high temperature difference and high humidity, the inside of the screen glass may fog, this phenomenon can be removed by running the machine continuously for about three hours
Troubleshooting

Before contacting a service technician, please conduct an inspection according to the following table. If the problem can't be solved by following the suggested steps, please contact your local dealer. For your safety, do not repair the machine on your own.

Issue

Solution

· Check whether the power socket is connected to the power source.
The machine can't be properly turned on / · Check whether the power plug is properly plugged in. the indicator is off
· Check whether the power line is in poor condition.

·· Turn off the automatic power on/off function.

Automatically turn on/ofFwhen unused · Check whether the device has been idle for a significant period and

therefore the machine has entered sleep mode.

· Check whether the power cord is connected to an electrical outlet

No image display

and whether the power is turned on. · Check whether the rocker switch of the machine has been turned on.

· Check whether the power is turned on.

Image or sound is disturbed

· Check hether the i ut put i ectl connected. · Find interfering electrical equipment nearby and move it away from
·
the machine.

· Do not share the same power outlet with interfering electrical

Remote control failure Image color is abnormal

· Replace the battery. · Clean the transmission port in the top of the remote control (check
whether it is blocked). ·· Check whether the HDMI cable is connected properly. · Check whether the VGA cable is connected properly.

There is no touch control under external · Try switching between different external sources.

source channel

· Make sure that the USB cable is connected to the correct interface.

· Check whether the built-in computer is properly inserted into the

Built-in computer has no signal

· slot. · Check whether the built-in computer is in sleep mode.

·· Check whether the built-in computer is properly inserted into the

Built-in computer has no signal

slot. · Check whether the built-in computer is in sleep mode.

· Press the power button on the built-in computer (refer to the built-in

FCC Compliance Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. -- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this tra nsmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or o perating in conjunction with any other antenna or transmitter. End-users and installers must be provide with antenna installa tion instructions and transmitter operating conditions for satisfying RF exposure

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