FRENCH DOOR REFRIGERATOR
Owner's Manual for LG models including: LF21C6200, LF21G6200, LF25H6330, LF25S6330, LF20G6330, LF20C6330, LF25H6200, LF25H6000, LF25S6000, LF25S6200, LF25S6200 French Door Refrigerator, LF25S6200, French Door Refrigerator, Door Refrigerator, Refrigerator
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Document DEVICE REPORTLF25H6200S-93267 8895en-us_main.book.book Page 1 Tuesday, February 13, 2024 3:18 PM Scan to see the online manual. OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. This abridged owner's manual addresses user safety, precautions, and installation information. To view the complete owner's manual, you may: 1. Online manual: Visit the LG website at: http://gscs-manual.lge.com/ Total/HQ/GatewayPage/main.html or scan the QR code above; or 2. Printable PDF manual: Visit lg.com and search for your model number; or 3. Call or write to customer service as provided in your Limited Warranty. ENGLISH LF21C6200*, LF21G6200*, LF25H6330*, LF25S6330*, LF20G6330*, LF20C6330*, LF25H6200*, LF25H6000*, LF25S6000*, LF25S6200* MFL67227329 Rev.03_021324 www.lg.com Copyright © 2023-2024 LG Electronics Inc. All Rights Reserved. en-us_main.book.book Page 2 Tuesday, February 13, 2024 3:18 PM 2 TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING 6 CAUTION 8 PRODUCT OVERVIEW 8 Product Features 11 INSTALLATION 11 Before Installing 12 Choosing the Proper Location 14 Removing/Assembling Handles 14 Removing/Assembling Doors and Drawers 19 Connecting Refrigerator to Water Supply 21 Leveling and Door Alignment 23 Turning on the Power 24 OPERATION 24 Online Owner's Manual 24 Control Panel 28 Sabbath Mode 29 Ice and Water Dispenser 29 Automatic Icemaker 31 SMART FUNCTIONS 31 LG ThinQ Application 33 Smart Grid Function 34 MAINTENANCE 34 Cleaning 35 Air Filter 35 Water Filter 40 TROUBLESHOOTING 40 FAQs 41 Before Calling for Service 42 LIMITED WARRANTY 42 USA 46 Canada ENGLISH en-us_main.book.book Page 3 Tuesday, February 13, 2024 3:18 PM IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean: WARNING You may be killed or seriously injured if you do not follow instructions. CAUTION You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed. WARNING WARNING · To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: Installation · To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses. · Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. · Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60 Hz, AC only). It is the user's responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet. · Do not use an outlet that can be turned off with a switch. Do not use an extension cord. · The appliance must be positioned for easy access to a power source. · When moving the refrigerator, be careful not to roll over or damage the power cord. · Contact an authorized service center when installing or relocating the refrigerator. · Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. · Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. · Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. · Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters. en-us_main.book.book Page 4 Tuesday, February 13, 2024 3:18 PM 4 IMPORTANT SAFETY INSTRUCTIONS · Do not bend or pinch the power cord excessively or place heavy objects on it. · When positioning the appliance, ensure the supply cord is not trapped or damaged. · Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation · This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications. · This appliance is not for use in portable or mobile installations, such as marine or RV uses, where it will be in motion while operating. · This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. · This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc. · DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves. · Do not allow children to climb into the refrigerator. They could be trapped and suffocated. · Children should be supervised to ensure that they do not play with the refrigerator. · Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing doors when children are nearby. · Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so may cause frostbite. · Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard. · Do not use an adapter plug or plug the power plug into a multi-outlet extension cord. · If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard. · Do not operate the refrigerator or touch the power cord with wet hands. · Do not modify or extend the power cord. · Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet. · Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result in personal injury or electric shock. · In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an authorized service center before resuming use. Do not touch the refrigerator or power cord of the refrigerator. · Disconnect the power cord immediately and contact an authorized service center if there is a strange noise, odor, or smoke coming from the appliance. · Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse. · Do not put animals inside the appliance. · Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects (such as candles and lamps) on the appliance. · If connected to a circuit protected by fuses, use time delay fuse. · Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. · Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. ENGLISH en-us_main.book.book Page 5 Tuesday, February 13, 2024 3:18 PM IMPORTANT SAFETY INSTRUCTIONS 5 · Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. · Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. · Do not damage the refrigerant circuit. · This appliance incorporates an earth connection for functional purposes. · Connect to potable water supply only. - If connected to a water supply, connect to a potable water supply only. · Fill with potable water only. - If using an icemaker or dispenser water tank, make sure to fill it with potable water only. Maintenance · Do not use a hair dryer to dry the inside of the refrigerator. · Do not light a candle to remove odors in the refrigerator. · In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center. · Keep flammable materials and vapors, such as gasoline, away from the refrigerator. · Unplug the power plug before cleaning or repairing the refrigerator. · The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed by a qualified technician. · Unplug the power plug immediately in the event of a blackout or thunderstorm. · Turn the power off if water or dust penetrates into the refrigerator. Call a service agent. · Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen, break the container and cause injury. · Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so. Disposal · Risk of child entrapment. Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside. · If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains flammable blowing gas. · When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and keep children away from the appliance. Grounding Instructions · Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician. · Have a certified electrician check the wall outlet and wiring for proper grounding. · Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock. en-us_main.book.book Page 6 Tuesday, February 13, 2024 3:18 PM 6 IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air out the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. CAUTION CAUTION · To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation · Do not install the refrigerator where there may be a danger of the unit falling. · The refrigerator must be properly installed in accordance with the Installation Instructions. Operation · This appliance is intended to be used only in domestic and similar applications. · Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent. · Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator. · Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor to remain inside the refrigerator. · Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. · Keep the ice compartment door closed tightly. If the ice compartment door is not closed tightly, the cold air in the ice bin will freeze food in the refrigerator compartment. This could also cause the icemaker to stop producing ice. · Storing cans or other items in the ice bin will damage the icemaker. · Store only ice in the ice bin. Do not store ice scooping tools or other items in the ice bin. · Ice may overflow when removing or assembling the ice bin. Remove any ice in the bin area before assembling the ice bin. · Make sure that the ice bin is assembled in the correct orientation front to back. · Models with two ice bins in the freezer: - The Craft Ice bin is located on the left and the Mini Cubed Ice bin is located on the right. Do not change the positions of the two ice bins. ENGLISH en-us_main.book.book Page 7 Tuesday, February 13, 2024 3:18 PM IMPORTANT SAFETY INSTRUCTIONS 7 - Do not store Craft Ice in the Mini Cubed Ice bin or Mini Cubed Ice in the Craft Ice bin. · Never use thin crystal glasses or containers to collect ice. Such containers may chip or break resulting in glass fragments in the ice. · Only qualified service personnel from an LG Electronics service center should disassemble or repair the icemaker. · When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury. · Avoid touching the auto shutoff (feeler arm) when replacing the ice bin. See the label on the ice compartment door for details. · Do not use aerosols near the refrigerator. · Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked or broken. · Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force. · Do not store glass containers in the freezer. Contents may expand when frozen, break the container and cause injury. · Glass shelves are heavy. Use special care when removing them. · Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. You may be injured. · Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilled food. · Regularly detach and wash the storage bins and shelves; they can become easily contaminated by food. · Do not apply excessive force while detaching or assembling the storage bins. · Do not use the dishwasher to clean the storage bins and shelves. Maintenance · Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth. · Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do not use a wet or damp cloth when cleaning the plug. · Do not spray water directly on the inside or outside of the refrigerator. · Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to sudden temperature changes. SAVE THESE INSTRUCTIONS en-us_main.book.book Page 8 Tuesday, February 13, 2024 3:18 PM 8 PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior This feature is only available on some models. a Refrigerator Fresh food compartment b Handle Opens and closes the refrigerator door. c Freezer Frozen food compartment en-us_main.book.book Page 9 Tuesday, February 13, 2024 3:18 PM Interior This feature is only available on some models. PRODUCT OVERVIEW 9 ENGLISH a Control Panel Sets the refrigerator and freezer temperatures. b LED Interior Lighting Lights up the inside of the refrigerator. c Water Filter Purifies water. Replace the water filter every six months. See the Replacing the Water Filter section in this manual for details. d Door Mullion Prevents the cold air in the refrigerator from escaping when the doors are closed. CAUTION · To reduce the risk of scratching the door or breaking the center door mullion, make sure that the folding door mullion is folded in before closing the left-hand door. · The door alarm will sound every 30 seconds if the door remains open longer than one minute. e Fixed Door Bin Stores chilled food or drinks. f Auto-Closing Hinge The refrigerator doors and freezer drawers close automatically when pushed slightly. (The door only closes automatically when it is open at an angle of less than 30°.) en-us_main.book.book Page 10 Tuesday, February 13, 2024 3:18 PM 10 PRODUCT OVERVIEW g Automatic Icemaker (Freezer) Produces ice automatically. h Ice Bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. i Durabase and Durabase Divider Provides storage for large frozen food items. j Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs. k Crisper Drawer Helps vegetables and fruit to stay crisp. l Pantry Drawer Stores food items at a different temperature than the regular refrigerator area. m Pullout Drawer Provides extra storage within the freezer compartment. Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) Model LF21C6200* LF21G6200* LF25H6330* LF25S6330* LF20G6330* LF20C6330* LF25S6200* LF25H6000* LF25S6000* LF25H6200* Description Counter-depth, French Door Refrigerator, Bottom Freezer Counter-depth, French Door Refrigerator, Bottom Freezer Standard-depth, French Door Refrigerator, Bottom Freezer Standard-depth, French Door Refrigerator, Bottom Freezer Counter-depth, French Door Refrigerator, Bottom Freezer Counter-depth, French Door Refrigerator, Bottom Freezer Standard-depth, French Door Refrigerator, Bottom Freezer Standard-depth, French Door Refrigerator, Bottom Freezer Standard-depth, French Door Refrigerator, Bottom Freezer Standard-depth, French Door Refrigerator, Bottom Freezer Net weight 214 lb (97 kg) 218 lb (99 kg) 262 lb (119 kg) 260 lb (118 kg) 245 lb (111 kg) 242.5 lb (110 kg) 231.5 lb (105 kg) 231.5 lb (105 kg) 229.3 lb (104 kg) 234 lb (106 kg) en-us_main.book.book Page 11 Tuesday, February 13, 2024 3:18 PM INSTALLATION INSTALLATION 11 Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. ENGLISH a Unpacking the Refrigerator b Choosing the Proper Location c Disassembling/Assembling d Connecting the Water Line e Leveling and Door Alignment WARNING · Connect to potable water supply only. en-us_main.book.book Page 12 Tuesday, February 13, 2024 3:18 PM 12 INSTALLATION Unpacking the Refrigerator WARNING · Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury. · The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. · Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death. kPa), you can install a booster pump to compensate for the low pressure. Electricity Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 amps minimum. WARNING · Do not overload house wiring and cause a fire hazard by plugging in multiple appliances in the same outlet with the refrigerator. · To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area. NOTE · Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator. · To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. · Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. · Reinstall or adjust shelves as needed. Refrigerator shelves are installed in the shipping position. Reinstall shelves according to your individual storage needs. Choosing the Proper Location Water The refrigerator must be located where a water supply can be connected for the automatic icemaker. NOTE · The water pressure must be 20 - 120 psi (138 - 827 kPa). If the refrigerator is installed in an area with low water pressure (below 20 psi or 138 Flooring To avoid noise and vibration, the unit must be installed and leveled on a solidly constructed floor. If required, adjust the leveling legs to compensate for the unevenness of the floor. NOTE · Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended. Ambient Temperature Install this appliance in an area where the temperature is between 55 °F (13 °C) and 110 °F (43 °C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. The internal temperatures could be affected by the location of the appliance, the ambient temperature, the frequency of door opening and other factors. en-us_main.book.book Page 13 Tuesday, February 13, 2024 3:18 PM INSTALLATION 13 Dimensions and Clearances · Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. · If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual. · The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers. · Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at least 2 inches (50.8 mm) between the back of the refrigerator and the wall. · Remember to allow enough room in front of the refrigerator to fully open the doors and drawers. ENGLISH LF21C6200* LF21G6200* - Dimension/Clearance LF20C6330* LF20G6330* A Depth without Handle 28 3/4" (731 mm) 28 3/4" (731 mm) B Width 32 15/16" (836 mm) 32 15/16" (836 mm) C Height to Top of Case 68 5/8" (1743 mm) 68 5/8" (1743 mm) D Height to Top of Hinge 69 15/16" (1776 69 15/16" (1776 mm) mm) E Back Clearance 2" (51 mm) 2" (51 mm) F Depth without Door 24 13/16" (630 mm) 24 13/16" (630 mm) G Depth with Handle N/A 31 1/4" (794 mm) H Depth (Total with Freezer Drawer Open) 45 7/8" (1165 mm) 45 7/8" (1165 mm) I Depth (Total with Door Open 41 11/16" (1058 41 11/16" (1058 90°) mm) mm) J Length of Power Cord 61" (1550 mm) 61" (1550 mm) LF25H6330* LF25H6000* LF25H6200* 33 1/4" (845 mm) 32 3/4" (833 mm) 68 1/2" (1740 mm) 69 7/8" (1774 mm) 2" (51 mm) 29 1/2" (748 mm) 35 3/8" (899 mm) 53 3/8" (1355 mm) 46 5/8" (1185 mm) 61" (1550 mm) LF25S6330* LF25S6200* LF25S6000* 33 1/4" (845 mm) 32 3/4" (833 mm) 68 1/2" (1740 mm) 69 7/8" (1774 mm) 2" (51 mm) 29 1/2" (748 mm) NA 53 3/8" (1355 mm) 46 5/8" (1185 mm) 61" (1550 mm) en-us_main.book.book Page 14 Tuesday, February 13, 2024 3:18 PM 14 INSTALLATION Removing/Assembling Handles These instructions are for models which ship with the handles assembled. For models shipped with the handles disassembled, follow the instructions included in the handle package. · Tools Needed - Units shipped with disassembled handles: 3/32" and 1/4" Allen wrenches only - Units shipped with assembled handles: 3/32", 1/8" and 1/4" Allen wrenches When moving the refrigerator through a narrow opening, removing the doors is preferred. If you must remove the handles, be very careful not to scratch the doors. The appearance of the handles may vary from what is shown. CAUTION · When assembling or disassembling the refrigerator handles, grasp the handle firmly to avoid dropping it. · Do not swing the handle into nearby people or animals. · Make sure that the set screws are in place and the handle footprints at the ends of the handles are aligned correctly over the mounting fasteners on the doors. The set screws should be loose enough to allow the handle footprints to slide down into place over the mounting fasteners on the door. · Make sure that there is not a gap between the door and handle after assembling the handle. Removing Refrigerator Handles 1 Loosen the set screws a with a 3/32 in. Allen wrench and remove the handle. 2 If needed, loosen the mounting fasteners b that connect the refrigerator door and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners. Assembling Refrigerator Handles 1 If needed, reassemble the mounting fasteners a on the door with a 1/4 in. Allen wrench. 2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws b with a 3/32 in. Allen wrench. Removing/Assembling Doors and Drawers If the entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway. WARNING · Use two or more people to remove and install the refrigerator doors and freezer drawer. · Disconnect the electrical supply to the refrigerator before installing. · Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. · Be careful when handling the hinge and hinge lever. · Remove food and bins before detaching the doors and drawer. · Do not hold the handle when removing or replacing the doors and drawer as the handle may come off. · Tools Needed - Phillips screwdriver - Flat-head screwdriver ENGLISH en-us_main.book.book Page 15 Tuesday, February 13, 2024 3:18 PM Removing the Left Refrigerator Door 1 The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the ring in the joint area. Hold the water supply connection and gently push the collet a to detach the water supply line as shown. · Connections may vary by model. This feature is only available on some models. Type A Type B INSTALLATION 15 3 Remove the cover and pull out the tube h. Disconnect all wire harnesses i. Unscrew the ground wire j. NOTE · The number of wire harnesses may vary depending on the model. 4 Rotate the hinge lever k counterclockwise. Lift the top hinge l free of the hinge lever latch m. CAUTION · When lifting the hinge free of the latch, be careful that the door does not fall forward. NOTE · Disassembling/Assembling the Water Lines b Collet c Tube d Insert line e Clip 2 Remove the screw f from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover g with a flat-head screwdriver. 5 Lift the door from the middle hinge pin and remove the door. CAUTION · Place the door, inside facing up, on a nonscratching surface. en-us_main.book.book Page 16 Tuesday, February 13, 2024 3:18 PM 16 INSTALLATION Removing the Right Refrigerator Door 1 Remove the top hinge cover screw a. Lift the hook (not visible), located at the bottom of the front side of the cover b, with a flat-head screwdriver. 2 Detach all the wire harnesses c. 3 Rotate the hinge lever d clockwise. Lift the top hinge e free of the hinge lever latch f. CAUTION · When lifting the hinge free of the latch, be careful that the door does not fall forward. Removing the Freezer Drawer WARNING · Use two or more people to remove and install the refrigerator doors and freezer drawer. · Be careful of sharp hinges on both sides of the drawer. · When you lay the drawer down, be careful not to damage the floor. · Do not sit or stand on the freezer drawer. · To prevent accidents, keep children and pets away from the drawer. Do not leave the drawer open. If the Durabase® storage bin is removed from the freezer drawer, there is sufficient space for a small child or pet to crawl inside. 1 Pull the drawer open to full extension. 2 Gently lift and pull out the ice bin. 3 Lift the front of the drawer up, then pull it straight out. 4 Lift the door from the middle hinge pin and remove the door. CAUTION · Place the door, inside facing up, on a nonscratching surface. 4 Remove the Durabase basket from the rails. Remove the screws from the rails at both ends. en-us_main.book.book Page 17 Tuesday, February 13, 2024 3:18 PM INSTALLATION 17 ENGLISH 5 Grip both sides of the drawer and pull it up to remove it from the rails. 3 Lower the door into its final position and insert the screws in the rails on both sides. 6 Hold both rails and push them in simultaneously. 4 Insert the drawer into the frame, and push the drawer back until it clicks into place. 5 Replace the ice bin in the drawer. Insert the Durabase basket in the rail assembly. Assembling the Freezer Drawer 1 Pull out both rails simultaneously, until they are fully extended. Assembling the Right Refrigerator Door CAUTION · Install the right-side door first. 2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides. NOTE · The number of wire harnesses may vary depending on the model. · Ground wire is only present on some models. 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. en-us_main.book.book Page 18 Tuesday, February 13, 2024 3:18 PM 18 INSTALLATION 2 Fit the hinge a over the hinge lever latch b and slot it into place. Rotate the lever c counterclockwise to secure the hinge. Assembling the Left Refrigerator Door CAUTION · Install the left refrigerator door after the right door is installed. 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge. 3 Connect the wire harnesses d. 2 Fit the hinge a over the hinge lever latch b and slot it into place. Rotate the lever c clockwise and fasten the hinge. 4 Place the cover e in its place. Insert and tighten the cover screw f . 3 Connect all the wire harnesses and the ground wire. NOTE · The number of wire harnesses may vary depending on the model. 4 Push the water supply tube into the hole on the top case and pull it through the backplate. en-us_main.book.book Page 19 Tuesday, February 13, 2024 3:18 PM INSTALLATION 19 6 Place the cover i in place. Insert and tighten the cover screw j. ENGLISH 5 Hold the water supply connection and gently push in the collet d to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the joint to fasten the tube in place. · Connections may vary by model. This feature is only available on some models. Type A Type B Connecting Refrigerator to Water Supply This feature is only available on some models. Before Beginning These instructions assume you have an existing water supply connection for the refrigerator. If necessary, call a qualified plumber to install a water supply line for the refrigerator. · Turn the icemaker OFF if the refrigerator will be used before the water line is connected. · Do not install the icemaker tubing in areas where the ambient temperatures fall below freezing. WARNING · Connect to potable water supply only. NOTE · Disassembling/Assembling the Water Lines CAUTION · To prevent burns and product damage, only connect the refrigerator water line to a cold water supply. · Wear eye protection during installation to prevent injury. e Collet f Tube g Insert line h Clip · Gently press the collet and insert the tube until only one line shows on the tube. Water Pressure You will need a cold water supply. Water Pressure · Models with water filter: - 20 - 120 psi (138 - 827 kPa) en-us_main.book.book Page 20 Tuesday, February 13, 2024 3:18 PM 20 INSTALLATION · Where reverse osmosis water filtration system is connected to a cold water supply: - 40 - 60 psi minimum to reverse osmosis system (2.8 kgf/cm2 - 4.2 kgf/cm2, or less than 2 - 3 seconds to fill a cup of 7 oz capacity) If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/cm2 (takes more than 4 seconds to fill a cup of 7 oz or 198 cc capacity): · Check to see if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary. · Allow the storage tank on the reverse osmosis system to refill after heavy usage. · If the water pressure remains low, call a licensed, qualified plumber. · All installations must be in accordance with local plumbing code requirements. Supplies Needed · Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square. To determine how much tubing you need, measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m). Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation. · ½ in. or adjustable wrench. · Flat-blade and Phillips screwdrivers. · Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator water valve. If you are using a PEX water line kit, it may already have the required fittings at either end. NOTE · The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing. · Be sure there is sufficient extra tubing (about 8 ft. coiled into three turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation. Connecting Water Line to Refrigerator 1 Connect the tubing to the shutoff valve. · Place the compression nut and ferrule (sleeve) onto the end of the copper tubing and connect it to the shutoff valve. If you are using PEX, the tubing may already have the required fittings at either end. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. a Packing Nut b Shutoff Valve c Compression Nut d Ferrule (sleeve) · If your existing copper water line has a flared fitting at the end, purchase an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR cut off the flared fitting with a tube cutter and use a compression fitting. 2 Flush out the tubing into a bucket. · Flush out the tubing coming from the home water supply until the water is clear. Shut the water off at the water valve after about one quart of water has been flushed through the tubing. ENGLISH en-us_main.book.book Page 21 Tuesday, February 13, 2024 3:18 PM INSTALLATION 21 CAUTION · Check to see if leaks occur at the water line connections. · Make sure the house water valve is fully open. If it is not open completely, the icemaker and dispenser may not work properly. NOTE · Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet. 3 Remove the flexible plastic cap from the water valve on the refrigerator. 4 Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown. If you are using a PEX connection kit, it may already have the required fittings. 5 Insert the end of the copper or PEX tubing into the connection as far as possible. While holding the tubing, tighten the fitting. Leveling and Door Alignment Leveling The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or sideto side. If the refrigerator seems unsteady, or the doors do not close easily, adjust the refrigerator's tilt using the instructions below: 1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator. NOTE · A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. a Tubing Clamp b ¼ in. Tubing c ¼ in. Compression Nut d Ferrule (sleeve) e Refrigerator Connection 6 Turn the water on at the shutoff valve. · Tighten any connections that leak. 2 Open both doors and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and be sure to turn both leveling legs the same amount. en-us_main.book.book Page 22 Tuesday, February 13, 2024 3:18 PM 22 INSTALLATION Door Alignment Left Refrigerator Door The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height. Turn the nut to the right to raise the door or to the left to lower it. Right Refrigerator Door The right refrigerator door does not have an adjustable nut. If the space between the doors is uneven, follow the instructions below to align the right door: 1 With one hand, lift up both the inner and outer door sections of the right door to raise them at the middle hinge. (It may be easier to lift it with the doors open.) Door Alignment (Door-in-Door Model) Left Refrigerator Door The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height. Turn the nut to the right to raise the door or to the left to lower it. 2 With the other hand, use pliers to insert the snap ring on the middle hinge of the inner door section as shown. Do not insert the ring on the hinge of the outer door section. 3 Insert additional snap rings until the right door is aligned. (Two snap rings are provided with the unit.) Right Refrigerator Door The right refrigerator door does not have an adjustable nut. If the space between the doors is uneven, follow the instructions below to align the right door: 1 With one hand, lift up both the inner and outer door sections of the right door to raise them at the middle hinge. (It may be easier to lift it with the doors open.) 2 With the other hand, use pliers to insert the snap ring on the middle hinge of the inner door section as shown. Do not insert the ring on the hinge of the outer door section. en-us_main.book.book Page 23 Tuesday, February 13, 2024 3:18 PM 3 Insert additional snap rings until the right door is aligned. (Two snap rings are provided with the unit.) INSTALLATION 23 ENGLISH Turning on the Power · After installing, plug the refrigerator's power cord into a 3-prong grounded outlet and push the refrigerator into the final position. CAUTION · Connect to a rated power outlet. · Have a certified electrician check the wall outlet and wiring for proper grounding. · Do not damage or cut off the ground terminal of the power plug. Position the Refrigerator · If the refrigerator is connected to water, arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back toward the wall, leaving adequate clearance. Start the Icemaker · If the water line is connected, turn the icemakers on. - To turn the icemakers on, refer to Control Panel in the Operation section. · The icemaker will not begin to operate until it reaches its operating temperature of 15 °F (9 °C) or below. It will then begin operation automatically if the icemaker has been turned ON. en-us_main.book.book Page 24 Tuesday, February 13, 2024 3:18 PM 24 OPERATION OPERATION Online Owner's Manual Additional Operation Information The complete owner's manual can be found on the LG website at: http://gscs-manual.lge.com/Total/HQ/ GatewayPage/main.html?product=Refrigerator&ptype=FDR or by scanning the QR code. Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Refrigerator Control Panel en-us_main.book.book Page 25 Tuesday, February 13, 2024 3:18 PM Type A OPERATION 25 ENGLISH en-us_main.book.book Page 26 Tuesday, February 13, 2024 3:18 PM 26 OPERATION Type B a Refrigerator Indicates the set temperature of the refrigerator compartment in Celsius () or Fahrenheit (). The default refrigerator temperature is 37 (3 ). Press the Refrigerator button repeatedly to select a new set temperature from 33 to 43 (1 to 7 ). NOTE · To change the temperature mode from °F to °C (or vice versa) press and hold the Refrigerator and Freezer buttons simultaneously for approximately five seconds. The temperature indicator on the display window switches between Celsius and Fahrenheit. · The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator. b Water Filter Replace the water filter when the water filter indicator turns on. After replacing the water filter, press and hold the Water Filter button for three seconds to turn the indicator light off. Replace the water filter approximately every six months. c Freezer Indicates the set temperature of the freezer compartment in Celsius () or Fahrenheit (). The default freezer temperature is 0 (-18 ). Press the Freezer button repeatedly to select a new set temperature from - 7 to 5 (-23 to -15 ) or - 4 to 4 . ENGLISH en-us_main.book.book Page 27 Tuesday, February 13, 2024 3:18 PM OPERATION 27 NOTE · During operation, the function stops if the Water button is pressed. It resumes automatically after 1 hour. d Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application. The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates when the refrigerator is connected to the Wi-Fi network. Press and hold the Wi-Fi button for 3 seconds to connect to the network. The indicator blinks while the connection is being made and then turns on once the connection is successfully made. e Smart Grid Press the Smart Grid button to turn the function On/Off. When the function is on, the indicator illuminates. The function automatically turns on when the refrigerator is connected to the Wi-Fi network. The Smart Grid function is only available if your electric utility company supports the function. When the refrigerator is responding to a Demand Response (DR) message from the electric company, the Grid On indicator illuminates. f Ice Plus This function increases both ice making and freezing capabilities. · Press the Ice Plus button to illuminate the indicator and activate the function for 24 hours. The function automatically shuts off after 24 hours. · Stop the function manually by pressing the button once more. g Ice On/Off Press and hold the Ice On/Off button for three seconds to turn the icemaker on/off. h Lock The lock function disables every other button on the display. · When power is initially connected to the refrigerator, the lock function is off. · To lock the control panel buttons, press and hold the Lock button until the indicator appears in the display and the function is activated. · To disable the function, press and hold the Lock button for approximately three seconds. i Air Filter The air filter helps remove odors from the refrigerator. NOTE · Replace the air filter when the air filter indicator turns on. After replacing the air filter, press and hold the Air Filter button for 3 seconds to turn the indicator off. Replace the air filter approximately every six months. j In-Door Ice Press and hold the In-Door Ice button for three seconds to turn the in-door icemaker on/off. k Cubed Ice Press the Cubed Ice button to turn the Cubed Ice icemaker on/off. en-us_main.book.book Page 28 Tuesday, February 13, 2024 3:18 PM 28 OPERATION NOTE · Display Mode (For Store Use Only) - The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on control panels with LCD displays. On simplified control panels, the temperature indicators on the display will blink one row at a time from top to bottom. - To deactivate/activate: With either refrigerator door opened, press the Ice Plus button 3 times consecutively while pressing the Refrigerator button. The control panel beeps and the temperature settings display to confirm that Display mode is deactivated. Use the same procedure to activate Display Mode. Dispenser Control Panel This feature is only available on some models. Type A Type B Type A · Select the desired dispenser mode from the buttons on the dispenser control panel. From left to right, the icons indicate cubed ice a, water b, and crushed ice c. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice. Type B · Select the desired dispenser mode from the Select button on the dispenser control panel. From left to right, the icons indicate cubed ice a, water b, and crushed ice c. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice. Sabbath Mode This feature is only available on some models. Using the Sabbath Mode Sabbath mode is used on the Jewish Sabbath and Holidays. The method to activate/deactivate the Sabbath mode varies depending on the model purchased. Models with Wi-Fi · To turn Sabbath mode on, touch the display to activate it, then press and hold the Freezer and Wi-Fi buttons for 3 seconds until sb appears in the display. · To turn Sabbath mode off manually, press and hold the Freezer and Wi-Fi buttons for 3 seconds. Models without Wi-Fi · To turn Sabbath mode on, touch the display to activate it, then press and hold the Freezer and Water Filter buttons for 3 seconds until sb appears in the display. · To turn Sabbath mode off manually, press and hold the Freezer and Water Filter buttons for 3 seconds. NOTE · Sabbath mode automatically turns off after 96 hours. · Once turned on, Sabbath mode is maintained even after a power outage. · Selecting Sabbath mode automatically turns off the alarm functions. · The dispenser and InstaView are disabled in Sabbath mode, on applicable models. en-us_main.book.book Page 29 Tuesday, February 13, 2024 3:18 PM ENGLISH Ice and Water Dispenser This feature is only available on some models. Before Using the Ice and Water Dispenser CAUTION · Keep children away from the dispenser. Children may play with or damage the controls. · Throw away the first bin full of ice (about 140160 cubes) after installation. The first ice and water dispensed may include particles or odor from the water supply line or the water tank. This is also necessary if the refrigerator has not been used for a long time. · Dispense and throw away 2.5 gallons of water (flush for approximately 5 minutes) after installation. Do not dispense the entire 2.5 gallon amount continuously. Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. This is also necessary if the refrigerator has not been used for a long time. · If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Customer Information Center. · Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage and refrigerator performance may be affected. · When dispensing ice from the dispenser, do not use a fragile container. · Do not hang on to or place heavy objects on the refrigerator's dispenser. NOTE · The dispenser will not operate when either of the refrigerator doors is open. · If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is corrected. · Dispense ice into a glass before filling it with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid. · Some dripping may occur after dispensing. Hold the cup beneath the dispenser for a few seconds after dispensing to catch all of the drops. · Keep containers at an appropriate distance from the dispensers. Tall, narrow glasses should be held far enough from the ice outlet to prevent ice from jamming in the ice chute. A container OPERATION 29 with a very small opening should be held as close to the dispenser as possible to avoid spilling. Automatic Icemaker This feature is only available on some models. WARNING · DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in. · Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice cubes. Before Using the In-Door Icemaker This feature is only available on some models. NOTE · Ice is made in the automatic in-door icemaker and sent to the dispenser. The icemaker produces 70 - 182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. · It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. · Ice-making stops when the in-door ice bin is full. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz.) glasses of ice. · Foreign substances or frost on the auto shutoff (feeler arm) can interrupt ice production. Make sure the auto shutoff (feeler arm) area is clean at all times for proper operation. · To increase ice production, use the Ice Plus function. The function increases both ice making and freezing capabilities. In-Door Icemaker a Auto Shutoff (feeler arm) en-us_main.book.book Page 30 Tuesday, February 13, 2024 3:18 PM 30 OPERATION Turning the Icemaker On/Off To turn the automatic icemaker On/Off, press and hold the Ice On/Off button on the control panel for three seconds. Freezer Icemaker (Cubed Ice) This feature is only available on some models. Before Using the Freezer Icemaker This feature is only available on some models. The feature may vary depending on model purchased. CAUTION · Store only ice in the ice bin. Do not store ice scooping tools or other items in the ice bin. · Ice may overflow when removing or assembling the ice bin. Remove any ice in the bin area before assembling the ice bin. · Make sure that the ice bin is assembled in the correct orientation front to back. · Models with two ice bins in the freezer: - The Craft Ice bin is located on the left and the Mini Cubed Ice bin is located on the right. Do not change the positions of the two ice bins. - Do not store Craft Ice in the Mini Cubed Ice bin or Mini Cubed Ice in the Craft Ice bin. a Feeler Arm NOTE · This automatic freezer icemaker produces 12 cubes at a time, 50-110 pieces within a 24 hour period if conditions are favorable. This amount may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.). · Ice cubes which are stored in the ice bin for a long time may clump together and be difficult to separate. If this happens, empty the ice bin completely and clean it before reinstalling it. NOTE · Throw away the first bin full of ice after installation. This is also necessary if the refrigerator has not been used for a long time. · The icemaker begins producing ice approximately 48 hours after the appliance is initially installed. · The sound of ice dropping into the ice bin is normal. · If the ice bin is completely filled with ice, ice production will stop. · The amount and shape of ice may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, water pressure, etc.). · In the event of a power outage, throw away the ice stored in the ice bin. en-us_main.book.book Page 31 Tuesday, February 13, 2024 3:18 PM ENGLISH SMART FUNCTIONS SMART FUNCTIONS 31 LG ThinQ Application This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features This feature is only available on some models. · Smart Learner - Provides a more personalized experience based on an analysis of your usage patterns. · Smart Sabbath - Activates or deactivates the Sabbath mode and sets the schedule for the mode activation. · Energy Monitoring - This feature keeps track of the refrigerator's power consumption and the number of door openings. · Remote Control - Controls the refrigerator temperature, air filter and Ice Plus from the smartphone application. · Push Messages - If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is finished, you will receive a push message. · Smart DiagnosisTM - This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. · Settings - Allows you to set various options on the refrigerator and in the application. NOTE · If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again. · This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users. Installing LG ThinQ Application and Connecting an LG Appliance Models with QR Code Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone. Models without QR Code 1 Search for and install the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. 2 Run the LG ThinQ application and sign in with your existing account or create an LG account to sign in. 3 Touch the add (~) button on the LG ThinQ application to connect your LG appliance. Follow the instructions in the application to complete the process. NOTE · To verify the Wi-Fi connection, check that the WiFi indicator on the control panel is lit. · The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. · LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. en-us_main.book.book Page 32 Tuesday, February 13, 2024 3:18 PM 32 SMART FUNCTIONS NOTE · The surrounding wireless environment can make the wireless network service run slowly. · If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application. · If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. · The network connection may not work properly depending on the Internet service provider. · The Wi-Fi may not connect or the connection may be interrupted because of the home network environment. · If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. · If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. · The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) · Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. · If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and connect the product again. · To disable the Wi-Fi function, press and hold the Wi-Fi button for 3 seconds. The Wi-Fi indicator will be turned off. · To reconnect the appliance or add another user, press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG ThinQ application and follow the instructions in the application to connect the appliance. Radio Equipment Specifications Type Wi-Fi Bluetooth Frequency Range Output Power (Max.) 2412 - 2462 MHz < 30 dBm 2402 - 2480 MHz < 30 dBm FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules for transmitter module and part 18 of the FCC Rules for this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. This device (transmitter module contained in this product) complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must ENGLISH en-us_main.book.book Page 33 Tuesday, February 13, 2024 3:18 PM follow the specific operating instructions for satisfying RF exposure compliance. Industry Canada Statement This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada's licenceexempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE · THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT. SMART FUNCTIONS 33 Smart Grid Function When the refrigerator operates in Smart Grid mode, the Smart Refrigerator function can control energy usage or delay the operation of some functions to save energy during peak usage periods. · You can override the Smart Grid function any time (using the Smart Grid button or application). · To use the Smart Grid function, you need to register your appliance with your electric utility company, provided that your electric utility company supports the function. In other words, the Smart Grid function will not be available if your electric utility company does not support the function or does not have the capability to support the function. Smart Grid Application Features · Smart Saving_Demand Response - You can lower energy usage based on Demand Response (DR) signals from the utility company. If the refrigerator is operating in Smart Saving mode according to the DR signal, you can see a pop up. · Seasonal Energy Savings - Lower energy usage based on time period. Open Source Software Notice Information To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https:// opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product. en-us_main.book.book Page 34 Tuesday, February 13, 2024 3:18 PM 34 MAINTENANCE MAINTENANCE Cleaning WARNING · Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION · Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. · Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. General Cleaning Tips · Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors. · Wipe up spills immediately. · Unplug the refrigerator or disconnect power before cleaning. · Remove all removable parts, such as shelves. · Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. · Hand wash, rinse and dry all surfaces thoroughly. Exterior For products with black stainless steel exterior, spray glass cleaner on a clean microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners. For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners. To clean products with a mirrored glass door, use the microfiber cloth that came with the product. To remove stains more easily, spray the cloth with a glass cleaner and wipe the surface. Proximity Sensor This feature is only available on some models. A proximity sensor is installed on the bottom of the refrigerator door. The build-up of dust may affect the proximity sensor performance. Clean the sensor regularly. Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material. Dry with a paper towel to avoid streaks. Inside Walls · Allow the freezer to warm up so the cloth will not stick. To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator. Door Liners and Gaskets Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts. Plastic Parts (Covers and Panels) Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material. Condenser Coils Use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and en-us_main.book.book Page 35 Tuesday, February 13, 2024 3:18 PM vents. Do not remove the panel covering the condenser coil area. MAINTENANCE 35 4 Align tabs a on the filter cover with hooks b on the refrigerator wall. ENGLISH Air Filter This feature is only available on some models. Replacing the Air Filter Replace the Air Filter: · Approximately every six months. · When the Air Filter indicator lights up. · Use replacement air filter: LT120F 1 Rotate the filter cover counterclockwise to release the tabs, and remove the cover. 2 Remove the filter from the inside of the cover by pressing the side of the filter in and pulling the center out. 3 Place the new filter inside of the cover with the side that says FRONT facing outward. 5 Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. 6 Press and hold the Air Filter button on the control panel for 3 seconds to reset the filter sensor. Water Filter This feature is only available on some models. Before Replacing the Water Filter WARNING · To reduce the risk associated with choking, do not allow children under 3 years of age to have access to small parts during the installation of this product. · To reduce the risk associated with the ingestion of contaminants, do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. · Use of unauthorized water filters may result in product malfunction, water leakage or water quality issues, which will not be covered under the product warranty. CAUTION · Read and follow Use Instructions before installation and use of this system. · Installation and use MUST comply with all state and local plumbing codes. en-us_main.book.book Page 36 Tuesday, February 13, 2024 3:18 PM 36 MAINTENANCE CAUTION · Do not install if water pressure exceeds 120 psi (827 kPa). If your water pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a plumber if uncertain how to check your water pressure. · Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition. · Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100 (37.8 ). · Protect filter from freezing. Drain filter when temperatures drop below 40 (4.4 ). · The disposable filter cartridge MUST be replaced every 6 months, at the rated capacity or if a noticeable reduction in flow rate occurs. · To protect it from freezing, remove filter cartridge when temperatures are expected to drop below 33 . · Do not install systems in areas where ambient temperatures may go above 110 (43.3 ). · Where a backflow prevention device is installed on a water system, a device for controlling pressure due to thermal expansion must be installed. · Ensure all tubing and fittings are secure and free from leaks. Replacing the Water Filter · Replace the water filter: - Approximately every six months. - When the Water Filter indicator turns on. - When the water dispenser output decreases. · To purchase a replacement water filter: - Visit your local dealer or distributor - Search using "water filter" on lg.com - Use replacement cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935** 1 If the top shelf, located below the water filter, is in the highest position, it will need to be removed prior to replacing the water filter. · To remove any shelf, tilt up the front of the shelf and lift it. Pull the shelf out. 2 Pinch the sides to open the water filter cover. 3 Pull the water filter downward and turn it counterclockwise before pulling it out. · Make sure to rotate the filter down completely before pulling it out of the manifold hole. NOTE · Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain. · Wrap a cloth around the front end of the water filter cover to collect any leaking water. Hold the water filter upright, once it is removed, to prevent any remaining water from spilling out of the water filter. 4 Replace with a new water filter. · Take the new water filter out of its packing and remove the protective cover from the orings. With the water filter tabs in the horizontal position, push the new water filter into the manifold hole and turn it clockwise until it stops. en-us_main.book.book Page 37 Tuesday, February 13, 2024 3:18 PM 5 Close the water filter cover. The cover will click when closed correctly. 6 After the water filter is replaced, throw away the first bin full of ice (about 140-160 cubes). For dispenser models, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. NOTE · Do not dispense the entire 2.5 gallon amount continuously. Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. 7 After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light. CAUTION · LG strongly recommends that you use LGauthorized water filters to prevent water quality issues, water leakage and appliance malfunction. · For further assistance, call: - 1-800-243-0000 (USA) - 1-888-542-2623 (Canada) MAINTENANCE 37 ENGLISH en-us_main.book.book Page 38 Tuesday, February 13, 2024 3:18 PM 38 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401. System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401 for the reduction of substances listed below. Substance Reduction Average Influent Challenge NSF Specified Challenge Concentration Chlorine Taste and Odor 2.0 g/L Nominal Particulate Class I, , 2 0.5 to < 1.0 m 12,000,000 pts/mL Asbestos 180 MFL Atrazine Benzene Carbofuran Lindane P-Dichlorobenzene 2,4-D Lead pH @6.5 Lead pH @8.5 Mercury @ pH6.5 Mercury @ pH8.5 Cyst* Atenolol Carbamazepine DEET Trimethoprim Linuron Phenytoin Ibuprofen Naproxen Estrone Bisphenol A Nonyl Phenol 8.5 g/L 15.0 g/L 74.0 g/L 1.9 g/L 230.0 g/L 210.0 g/L 140.0 g/L 150.0 g/L 5.9 g/L 5.6 g/L 100,000 cysts/L 240 ng/L 1600 ng/L 1600 ng/L 170 ng/L 160 ng/L 200 ng/L 400 ng/L 140 ng/L 120 ng/L 2000 ng/L 1600 ng/L 2.0 g/L± 10 % At least 10,000 particles/mL 107 to 108 MFL; fibers greater than 10 g/Lin length 9.0 g/L ± 10 % 15.0 g/L ± 10 % 80.0 g/L ± 10 % 2.0 g/L ± 10 % 225.0 g/L ± 10 % 210.0 g/L ± 10 % 150.0 g/L ± 10 % 150.0 g/L ± 10 % 6.0 g/L ± 10 % 6.0 g/L ± 10 % Minimum 50,000 cysts/L 200 ± 40 % ng/L 1400 ± 40 % ng/L 1400 ± 40 % ng/L 140 ± 40 % ng/L 140 ± 40 % ng/L 200 ± 40 % ng/L 400 ± 40 % ng/L 140 ± 40 % ng/L 140 ± 40 % ng/L 2000 ± 40 % ng/L 1400 ± 40 % ng/L Avg % Reduction >97.5 % Average Product Water Concentration 0.050 g/L Max Permissible Product Water Concentration N/A NSF Reduction Requirements 2 50.00 % 99.80 % 24,000 pts/ml N/A 2 85.00 % >99.00 % < 1 MFL N/A >94.10 % >96.60 % 98.30 % >99.00 % >99.80 % >99.90 % 99.60 % >99.70 % 91.00 % 92.5 % >99.99 % >95.50 % 98.40 % 97.10 % >96.80 % >96.60 % >94.80 % >94.50 % >96.10 % >96.10 % >98.90 % >97.10 % 0.500 g/L 0.510 g/L 1.258 g/L 0.019 g/L 0.460 g/L 0.210 g/L 0.560 g/L <0.500 g/L 0.531 g/L 0.420 g/L 10 cysts/L 10.80 ng/L 25.60 ng/L 46.40 ng/L 5.44 ng/L 5.44 ng/L 10.40 ng/L 22.00 ng/L 5.46 ng/L 4.68 ng/L 22.00 ng/L 46.40 ng/L 3.0 g/L 5.0 g/L 40 g/L 0.2 g/L 75.0 g/L 70.0 g/L 10.0 g/L 10.0 g/L 2.0 g/L 2.0 g/L N/A 30 ng/L 200 ng/L 200 ng/L 20 ng/L 20 ng/L 30 ng/L 60 ng/L 20 ng/L 20 ng/L 300 ng/L 200 ng/L 2 99.00 % NA NA NA NA NA NA NA NA NA NA 2 99.95 % NA NA NA NA NA NA NA NA NA NA NA en-us_main.book.book Page 39 Tuesday, February 13, 2024 3:18 PM ENGLISH MAINTENANCE 39 * Based on the use of Cryptosporidium parvum oocysts. Guidelines for Application / Water Supply Parameters Service Flow 0.5 gpm (1.9 lpm) Water Supply Community or Private Well - Potable Water Water Pressure 20 120 psi (138 827 kPa) Water Temperature 33 °F 100 °F (0.6 °C 37.8 °C) Capacity 200 gallons (757 liters) It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. NOTE · While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center. USA: 1-800-243-0000 Canada: 1-888-542-2623 Replacement Cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935** LG is a trademark of LG Corp. NSF is a trademark of NSF International. Manufactured by LG Electronics, INC: 170, Sungsanpaechoungro, Seongsan-gu, Gyeongsangnam-do, THE REPUBLIC OF KOREA en-us_main.book.book Page 40 Tuesday, February 13, 2024 3:18 PM 40 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the display change. Q: How do I set the refrigerator and freezer temperatures? A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The numbers will cycle from highest to lowest and then return to the highest again with continuous pressing. Q: Why do I hear a buzzing noise from my refrigerator periodically? A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on. If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off. Q: Why does the icemaker tray look crooked? A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in position is to assist in the freezing process. Q: My refrigerator is powered on and the controls are working, but it's not cooling and the display shows "OFF" (see below). What is wrong? A: The refrigerator is in Display Mode. The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the display remains on for 20 seconds. With either refrigerator door opened, press the Ice Plus button 3 times consecutively while pressing the Refrigerator button. The control panel beeps and the temperature settings display to confirm that Display Mode is deactivated. Use the same procedure to activate Display Mode. Q: My refrigerator is on and is cooling, but none of the lights are on and the buttons don't work. The display shows "Sb". A: The Sabbath mode is activated. (Only included on some models.) To turn it off, see the Sabbath Mode section. en-us_main.book.book Page 41 Tuesday, February 13, 2024 3:18 PM ENGLISH TROUBLESHOOTING 41 Before Calling for Service Review this section before calling for service; doing so will save you both time and money. For further troubleshooting items, see the complete online manual. Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. · Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on. · Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly. · The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz. · Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance and the router are too far apart. · If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). · Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345. - If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as your password. In this instance, the password is case sensitive and the last 4 characters are unique to your appliance. en-us_main.book.book Page 42 Tuesday, February 13, 2024 3:18 PM 42 LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS ("LG") TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S. Territories. WARRANTY PERIOD Refrigerator/Freezer Sealed System (Condenser, Dryer, Connecting Tube and Evaporator) Compressor One (1) year from the date of original retail purchase Five (5) years from the date of original retail purchase Parts and Labor (internal/ Parts and Labor functional parts only) Five (5) years from the date of original retail purchase Parts and Labor Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (You will be charged for labor.) · Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. · Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured. · Replaced Product or part(s) will be the property of LG. · Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY DOES NOT COVER: · Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. ENGLISH en-us_main.book.book Page 43 Tuesday, February 13, 2024 3:18 PM LIMITED WARRANTY 43 · Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. · Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. · Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner's manual. · Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG. · Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed. · Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes. · Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery. · Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner's manual. · Damage or failure of the Product caused by the use of parts, components, accessories, consumable cleaning products, or any other products or services that were not authorized by LG. · Damage or missing items to any display or open box Product. · Refurbished Product or any Product sold "As Is", "Where Is", "With all Faults", or similar disclaimer. · Products with original serial numbers that have been removed, altered, or cannot be readily determined. · Increases in utility costs and additional utility expenses. · Any noises associated with normal operation. · Products used for other than normal and proper household use (e.g., commercial or industrial use) or contrary to the Product owner's manual. · Costs associated with removal and reinstallation of the Product for repairs, or the removal and reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with the Product Owner's manual. · Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under this limited warranty. The cost of repair or replacement under these excluded circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. en-us_main.book.book Page 44 Tuesday, February 13, 2024 3:18 PM 44 LIMITED WARRANTY Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association ("AAA") and will be conducted before a single arbitrator under the AAA's Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the "AAA Rules") and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either: (i) sending an e-mail to [email protected], with the subject line: "Arbitration Opt Out" or (ii) calling 1- en-us_main.book.book Page 45 Tuesday, February 13, 2024 3:18 PM LIMITED WARRANTY 45 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial Number"). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. ENGLISH en-us_main.book.book Page 46 Tuesday, February 13, 2024 3:18 PM 46 LIMITED WARRANTY Canada TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased from an authorized retailer and used within Canada, as determined at the sole discretion of LGECI. WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture) Refrigerator Sealed System (Condenser, Dryer, Connecting Tube and Evaporator) Linear / Inverter Compressor One (1) year from the date of original retail purchase One (1) year from the date of original retail purchase Seven (7) years from the date of original retail purchase Ten (10) years from the date of original retail purchase Parts and Labor (internal/ Parts and Labor functional parts only) Parts only (Consumer will Part only (Consumer will be charged for labor) be charged for labor) · Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. · Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI. · Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty. LGECI'S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty's terms. ENGLISH en-us_main.book.book Page 47 Tuesday, February 13, 2024 3:18 PM LIMITED WARRANTY 47 THIS LIMITED WARRANTY DOES NOT COVER: · Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; · Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; · Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air; · Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product's owner's manual; · Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer; · Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product's owner's manual;. · Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product; · Damage or failure caused by incorrect electrical current, voltage or plumbing codes; · Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product's owner's manual; · Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI; · Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply; · Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products; · Damage or missing items to any display, open box, refurbished or discounted Product; · Refurbished Product or any Product sold "As Is", "Where Is", "With all Faults", or any similar disclaimer; · Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI; · Increases in utility costs and additional utility expenses in any way associated with the Product; · Any noises associated with normal operation of the Product; · Replacement of light bulbs, filters, fuses or any other consumable parts; · Replacement of any part that was not originally included with the Product; · Costs associated with removal and/or reinstallation of the Product for repairs; and · Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty. · Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair. All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE: Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com en-us_main.book.book Page 48 Tuesday, February 13, 2024 3:18 PM 48 LIMITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to "LG" mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the "Notice of Dispute"). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG's receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG's receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by ENGLISH en-us_main.book.book Page 49 Tuesday, February 13, 2024 3:18 PM LIMITED WARRANTY 49 considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any inperson arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration. Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either (i) sending an e-mail to [email protected], with the subject line: "Arbitration Opt Out;" or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on "Find My Model & Serial Number"). In the event that you "Opt Out", the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG. You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement ("EULA") in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.
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