Users Manual

Elo Touch Solutions, Inc. EMCM100 RBWEMCM100 RBWEMCM100 emcm100

Owner's Manual for elo models including: PAY M100 7 Inch Integrated Payment POS, PAY M100, 7 Inch Integrated Payment POS, Integrated Payment POS, Payment POS, POS

PDF Viewing Options

Not Your Device? Search For Manuals or Datasheets below:


File Info : application/pdf, 44 Pages, 3.01MB

Document DEVICE REPORTGetApplicationAttachment.html?id=7364986 
SM000017 SERVICE MANUAL, ELO PAY M100

Rev

Author

Date

Description

1

Boyd

27/11/2023 First version

2

Rey Liu

Update the Service Manual P/N

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 1 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
Table of Contents
1. Product Specification Overview ............................................................................................................................ 3 2. System Block Diagram .......................................................................................................................................... 4
2.1. System Connection ................................................................................................................................................5 2.2. Wiring Schematic .................................................................................................................................................. 6 2.3. Current Software/FW list ...................................................................................................................................... 7 2.4. Scaler, EDID, FW Programming Procedures ......................................................................................................... 7 2.5. FW Programming ..................................................................................................................................................7 2.6. EDID Programming .............................................................................................................  2.7. Other Custom Programming (Payment, Non-Payment procedures) .................................. 3. Mechanical Replacement Parts List (B.O.M) ..........................................................................................................8 4. Packaging Specifications and Pallet Loading ........................................................................................................ 11 5. Trouble Shooting Guide ........................................................................................................  6. Function Test for after repair ................................................................................................  7. Disassembly / Assembly Procedure .....................................................................................................................24

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 2 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

1. Product Specification Overview

Model EMC-M100C EMC-M100C EMC-M100C EMC-M100C EMC-M100C EMC-M100C EMC-M100 EMC-M100 EMC-M100

ELO P/N E121593 E121790 E287818 E121973 E122179 E288007 E121214 E121405 E287625

Description EMC-M100C-S-A12-GMS-4G-6E-NA-BK EMC-M100C-NS-A12-GMS-4G-6E-NA-BK EMC-M100C-SM-A12-GMS-4G-6E-NA-BK EMC-M100C-S-A12-GMS-4G-6E-EU-BK EMC-M100C-NS-A12-GMS-4G-6E-EU-BK EMC-M100C-SM-A12-GMS-4G-6E-EU-BK EMC-M100-S-A12-GMS-4G-6E-G-BK EMC-M100-NS-A12-GMS-4G-6E-G-BK EMC-M100-SM-A12-GMS-4G-6E-G-BK

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 3 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
2. System Block Diagram

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 4 of 43

2.1.System Connection

SM000017 SERVICE MANUAL, ELO PAY M100

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 5 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

2.2.Wiring Schematic

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 6 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

2.3.Current Software/FW list

Software Utility name

Elo Part Number

Used on which PN

OS Image

SW

Tool Version SW Information PN

Description

Update date

2.4.Scaler, EDID, FW Programming Procedures
SWDownload "QFILE" program, use type c & usb port line to connect the device with PC.
FW: Download whole .zip file, unzip them all, use QFILE,
1. "Flat Build"
2. "Select Port"
3. "Browse"=> Choose unzip file
4. "Load XML" => Follow 2.5 setup
2.5.FW Programming
Half wipe:rawprogram0_split => "Download"
All wipe:rawprogram0_WIPE_PARTITIONS => rawprogram0_FFBM_split => rawprogram0_split => Click "Download" on each step

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 7 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
3. Mechanical Replacement Parts List (B.O.M) (ME)

List entire BOM

No.

Part Number

1

120100135

2

3MT5780116

3

3MT5780203

4

3MT5780704

Description
LCM+TP MODULE Front case ASM Main antenna frame WIFI antenna frame

Q'ty

Unit

1

1

1

1

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 8 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

5

MT5781AB

Main antenna SUB PCBA

1

6

MT5781AA

SIM SUB PCBA

1

7

130100167

RTC sub battery

1

8

3MT5780115

Back case ASM

1

9

3MT5780201

Battery cover

1

10

3MT5781107

LCM_MESH

1

11

3MT5780703

GPS+WIFI antenna frame

1

12

3MT5780204

DIV antenna frame

1

13

MT57864Q

Main PCBA

1

14

MT5781AU

TYPE-C SUB PCBA

1

15

3MT5780409

Security cover

1

16

MT5781AT

SCR ASM

1

17

130100171

Battery

1

18

MT578MSA

ACCESSORY

1

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 9 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

Screw torque SPEC

Thread No PN / Description Material Type

SPEC

Head

Length (mm)

Surface

Torque (Kgf-cm)

Where use

M1.4 /

AISI1018

Machine Screw

Pan(#1)

5.5

Electroplating Zn/BL

1± 0.1

M1.4 /

AISI1018

Machine Screw

Pan(#1)

5

Electroplating Zn/BL

1± 0.1

M1.4 /

AISI1018

Machine Screw

Pan(#1)

4

Electroplating Zn/BL

1± 0.1

M1.4 /

AISI1018

Machine Screw

Pan(#1)

3

Electroplating Zn/BL

1± 0.1

M1.4 /

AISI1018

Machine Screw

Pan(#1)

2

Electroplating Zn/BL

0.7± 0.1

M1.4 /

AISI1018

Machine Screw

Flat(#1)

2

Electroplating Zn/BL

0.7± 0.1

M1.4 /

AISI1018

SelfTapping

FPH(0#)

4

Electroplating Ni

1 ±0.1

M2.5 /

AISI1018

Machine Screw

FPH(0#)

5.5

Electroplating Ni

3 ±0.1

Unit Q'ty
3 4 33 31 3 2 8 2

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 10 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

4. Packaging Specifications and Pallet Loading

(from a service perspective, what are the recommended shipping specifications)

1. put device ,cabel ,adapter into paper pulp ,then one box packs the paper plup

2. 4 pcs box in one big carton

3. added paper pad around inner carton to protect box

4. for airshipping : 8 cartons per layer on pallet 5layers per one pallet

160 pcs devices one pallet

for seashipping : 8 cartons per layer on pallet 3layers per one pallet

96 pcs devices one pallet

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 11 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

5. Trouble Shooting Guide

ISSUE
No display or touch activity

POSSIBLE CAUSES Unit is powered off

Problem with power source

Power cable is damaged Adapter is damaged Defective display

FPC not inserted in controller

No or reduced response

The mainboard software version is abnormal
Connector structural damage or Main board damage
Driver not installed

SOLUTION Press or toggle the power button to turn unit on
Fix/replace outlet or power strip Disconnect and connect power cable(s) Replace cable Replace Adapter Replace display and reload display FW Confirm FPC is installed correctly Re-download the correct motherboard software version
Replace the mainboard
Install driver

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 12 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

touch capability
No camera or camera function is abnormal
The SD card cannot be recognized

Defective controller Touch Screen is damaged
Incorrect Touch Firmware FPC not inserted in controller
Incorrect camera firmware

Replace touch controller
Replace screen. The screen and Bezel are a sub assembly.
Install correct firmware
Confirm FPC is installed correctly
Install correct firmware

The camera module is damaged

Replace the camera module

FPC not inserted in controller
The mainboard software version is abnormal Connector structural damage or Main board damage The SD card is not formatted

Confirm FPC is installed correctly Re-download the correct motherboard software version Replace the mainboard
Format the SD card

SD card storage is beyond the scope of the product
The mainboard software version is abnormal

Check the SD card storage size and replace it with an appropriate SD card
Re-download the correct motherboard software version

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 13 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

SD card seat structure is damaged

Unable to connect to PC or external HUB

The USB cable is not properly assembled
The mainboard software version is abnormal The USB seat structure is damaged

No G-sensor function

The mainboard software version is abnormal
G-sensor is damaged

No LEDs

The mainboard software version is abnormal
LEDs damaged

No sound

Speaker is not installed properly

The mainboard software version is abnormal
Speaker damaged

Key failure

The mainboard software version is abnormal
Keys damaged

Replace the mainboard
Reinsert the USB cable
Re-download the correct motherboard software version Replace the mainboard
Re-download the correct motherboard software version Replace the mainboard
Re-download the correct motherboard software version Replace the mainboard
Reinstall speaker
Re-download the correct motherboard software version Replace speaker
Re-download the correct motherboard software version Replace the mainboard

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 14 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

Mic failure
LED indicators are not functional
The ICC card function is abnormal

Secondary Mic fpc is not installed properly Reinstall secondary Mic fpc

The mainboard software version is abnormal

The mainboard software version is abnormal

The main Mic or secondary Mic is damaged Replace secondary Mic or replace the mainboard

Fpcs are not installed properly

Confirm FPC is installed correctly

The mainboard software version is abnormal

The mainboard software version is abnormal

SCR LEDs and NFC LEDs are demaged

Replacing the Sensor Module Small Board

The SCR component FPC is not installed properly

Check whether the SCR component FPC is properly installed, if not reinstalled correctly

BCM58101 firmware is not downloaded or Re-download or update

updated

firmware

The SCR component's ICC card slot FPC is damaged

Replace SCR component

The CA8003 or BCM58101 chip is damaged Replace the mainboard

The mainboard software version is

Re-download the correct

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 15 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

abnormal

motherboard software version

The PASM card function is abnormal

BCM58101 firmware is not downloaded or updated
The PSAM card slot is damaged

Re-download or update firmware
Replace the mainboard

The CA8003 or BCM58101 chip is damaged Replace the mainboard

The MSR card function is abnormal

The mainboard software version is abnormal
The MSR moule is not installed properly

The MSR module is damaged

Re-download the correct motherboard software version
Check whether the MSR module is properly installed, if not reinstalled correctly
Replace MSR component

MSR fittings damaged

Replace the MSR fittings

TAMPER

The mainboard software version is abnormal

Re-download the correct motherboard software version

The WiFi connection is abnormal, or the WiFi signal is weak

The WiFi antenna is not properly fixed WiFi antenna is damaged

Check whether the WiFi antenna is fixed properly. If not, refix the WiFi antenna
Check whether the WiFi antenna is damaged. If

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 16 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

SM000017 Rev. 2
Last Printed 5/23/2024

WiFi signal is weak Mainboard WiFi antenna spring is broken
The WiFi connection fails The WiFi antenna sub board is damaged The WiFi board is not fixed correctly The WiFi coaxial line is damaged The WiFi coaxial line is incorrectly fixed

damaged , replace it with a new WiFi antenna
Re-download the software version
Check whether the WiFi antenna spring on the mainboard is damaged. If damaged, replace the mainboard
Check whether the WiFi chip is damaged. If damaged, replace the mainboard
Check whether the WiFi sub board is damaged. If damaged , replace the WiFi sub board
Check whether the WiFi board is fixed correctly. If not, refix the WiFi board
Check whether the WiFi coaxial line is damaged, if damaged, please replace the WiFi coaxial line
Check whether the WiFi coaxial line is fixed correctly. If not,

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 17 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

refix the WiFi coaxial line

The NFC card cannot be recognized, or the NFC card is too close

The NFC antenna is incorrectly fixed The NFC antenna is damaged

Identify NFC card close NFC card cannot be recognized

4G network cannot be registered or signal is weak

The main antenna is not properly fixed Main antenna is damaged

Check whether the NFC antenna is correctly fixed. If not, refix the NFC antenna
Check whether the NFC antenna is damaged. If damaged, replace the NFC antenna
Re-download the software version or NFC firmware
Check whether the NFC chip is damaged. If damaged, replace the mainboard
Check whether the NFC spring is damaged. If damaged, replace the mainboard
Check whether the security chip is damaged. If damaged, replace the mainboard
Check whether the main antenna is fixed properly. If not, refix the main antenna
Check whether the main antenna is damaged. If

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 18 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

SM000017 Rev. 2
Last Printed 5/23/2024

4G signal is weak Sub board main antenna spring is broken
The 4G registration fails The main antenna sub board is damaged The sub board is not fixed correctly The main coaxial line is damaged
The main coaxial line is incorrectly fixed

damaged , replace it with a new main antenna
Re-download the software version
Check whether the main antenna spring on the sub board is damaged. If damaged, replace the sub board
Check whether the 4G module is damaged. If damaged, replace the mainboard
Check whether the main sub board is damaged. If damaged , replace the main sub board
Check whether the sub board is fixed correctly. If not, refix the sub board
Check whether the main coaxial line is damaged, if damaged, please replace the main coaxial line
Check whether the main coaxial line is fixed correctly. If not, refix the main coaxial line

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 19 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 20 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

6. Function Test for after repair

No

Function Required Accessory For, Payment(WIFI) For, Payment (EU/US)

Remark

1 Tamper Sensor

N/A

N/A

Enter CIT Test APK and select the

N/A

corresponding "Tamper Test" item to

check.

2

PSAM

PSAM Card

N/A

Enter CIT Test APK and select the

N/A

corresponding "PSAM Test" item to

check.

3

SD

SD Card

N/A

Enter CIT Test APK and select the

N/A

corresponding "T Card Test" item to

check.

4

Bluetooth

Bluetooth Device

N/A

Enter CIT Test APK and select the

N/A

corresponding "Bluetooth Test" item

to check.

5

GPS

N/A

N/A

Enter CIT Test APK and select the

N/A

corresponding "GPS Test" item to

check.

6

ESIM

N/A

N/A

Enter CIT Test APK and select the

N/A

corresponding "ESIM Test" item to

check.

7

SIM

SIM Card

N/A

Enter CIT Test APK and select the

N/A

corresponding "SIM Card Test" item

to check.

8 NFC/MSR/SCR Castles Test card

N/A

Enter CIT Test APK and select the

N/A

corresponding "NFC,SCR,MSR Test"

item to check.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 21 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

9

Earphones

Earphones

N/A

10

WiFi

Wi-Fi AP

N/A

11 MIC/Speaker

N/A

N/A

12

Key

N/A

N/A

13 USB Type C

Typec Cable

N/A

14

SAR

N/A

N/A

15

Display

N/A

N/A

16

Flashlight

N/A

N/A

17

LED

N/A

N/A

Enter CIT Test APK and select the

N/A

corresponding "Earphones Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "MIC,Speaker Test"

item to check.

Enter CIT Test APK and select the

N/A

corresponding "Wifi- Test" item to

check.

Enter CIT Test APK and select the

N/A

corresponding "Key- Test" item to

check.

Enter CIT Test APK and select the

N/A

corresponding "Type-c Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "SAR sensor Test"

item to check.

Enter CIT Test APK and select the

N/A

corresponding "Display Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "Flashlight Test"

item to check.

Enter CIT Test APK and select the

N/A

corresponding "LED Test" item to

check.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 22 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

18

Motor

N/A

N/A

19

Motor

N/A

N/A

20

G-sensor

N/A

N/A

21

L-sensor

N/A

N/A

22

Touch

N/A

N/A

23

Buzzer

N/A

N/A

24 PTT Earphones PTT Earphones

N/A

25

Pogopin

Pogopin Base

N/A

Enter CIT Test APK and select the

N/A

corresponding "Montor Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "Montor Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "G-sensor Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "L-sensor Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "Touch Test" item to

check.

Enter CIT Test APK and select the

N/A

corresponding "Buzzer Test" item

to check.

Enter CIT Test APK and select the

N/A

corresponding "PTT Earphones Test"

item to check.

Enter CIT Test APK and select the

N/A

corresponding "Pogopin Test" item to

check.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 23 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
7. Disassembly / Assembly Procedure
7.1.1. REMOVE BATTERY
1. Pry off the battery cover by plastic spudger or metal spudger wrapped by masking tape. Remove the battery cover by hand.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 24 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
2. Push aside the battery fixing plates after removing battery cover.

3. Take out the battery.

SM000017 Rev. 2
Last Printed 5/23/2024

Remove 7.1.1 parts. As shown in figure above.
UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 25 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
7.1.2 REMOVE ACCESSORY (Scanner, MSR or Fingerprint Reader)
7.1.2.1 Remove acc. screw plugs, acc. screws and accessories
Remove screw plugs with Needle-nosed tweezers. Remove M2.5 PH machine screws. Electric screwdriver torsion is 3kgf·cm.

Remove 6.2 parts. As shown in figure above.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 26 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
6.3 REMOVE LCM+TP MODULE
Use heat table to heat the LCM+TP module at 85 for 5 minutes. Partially pull up the TP by vacuum chuck. Insert a plastic spudger into the gap to peel the TP from front case.(Attention: TP adhesive and LCM-MESH are damaged after disassembly.)
Remove M1.4 PH machine screws and TP connector fix plate by phillips screwdriver.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 27 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

Remove 6.3 parts. As shown in figure above.
6.4 REMOVE BACK CASE ASM 6.4.1 Remove screw plugs of back case
Remove screw plugs with Needle-nosed tweezers.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 28 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
6.4.2 Remove screws of back case
Remove R&L speaker aluminum foil. Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf·cm.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 29 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

6.4.3 Remove back case asm

Remove 6.4 parts. As shown in figure above.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 30 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
6.5 REMOVE SCR ASM 6.5.1 Remove security cover screws and connector
Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf·cm.Remove SCR module connector.

6.5.2 Remove SCR ASM screws and SCR ASM
Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf·cm.Remove SCR module.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 31 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

Remove 6.5 parts. As shown in figure above.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 32 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
6.6 REMOVE MAIN PCBA 6.6.1 Remove RF cables and connectors of main PCBA

6.6.2 Remove DIV antenna frame and GPS+WIFI antenna frame
Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf·cm.Remove antenna frames.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 33 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

6.6.3 Remove screws and main PCBA
Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf · cm.Remove main PCBA.(Note:After remove main PCBA,take out the rear camera and assemble it to the main PCBA.)

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 34 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

Remove 6.6 parts. As shown in figure above.
6.7 REMOVE SIM SUB PCBA 6.7.1 Remove RTC sub battery

6.7.2 Remove screws and SIM sub PCBA

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 35 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf·cm.Remove SIM sub PCBA.

Remove 6.7 parts. As shown in figure above.
6.8 REMOVE MAIN ANTENNA SUB PCBA 6.8.1 Remove main antenna frame
Remove M1.4 PH self-tapping screws.Electric screwdriver torsion is 1kgf·cm.Remove main antenna frame.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 36 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

6.8.2 Remove screws and main antenna sub PCBA
Remove M1.4 PH machine screws.Electric screwdriver torsion is 0.6kgf·cm.Remove connector and main antenna sub PCBA.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 37 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

Remove 6.8 parts. As shown in figure above. 6.9 REMOVE TYPE-C SUB PCBA 6.9.1 Remove WIFI antenna frame
Remove M1.4 PH self-tapping screws.Electric screwdriver torsion is 1kgf·cm.Remove WIFI antenna frame.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 38 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

6.9.2 Remove screws and POGO_FPC
Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf·cm.Remove connector and POGO_FPC.

6.9.3 Remove screws and TYPE-C sub PCBA

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 39 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
Remove M1.4 PH machine screws.Electric screwdriver torsion is 1kgf·cm.Remove TYPE-C sub PCBA.

Remove 6.9 parts. As shown in figure above.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 40 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

Warning § 15.19 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the
device.
§ 15.21 Changes or modifications not expressly approved by the party responsible for compliance could void the user`s authority to operate the equipment.
§ 15.105 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Notice to Users in Canada for IC compliance: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 41 of 43

SM000017 SERVICE MANUAL, ELO PAY M100

RF Exposure Information (SAR)
This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy.
The exposure standard for wireless devices employs a unit of measurement known as Specific Absorption Rate, or SAR.The SAR limit set by the FCC is 1.6 W/Kg. For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and positions the device a minimum of 0 cm from the body. RF exposure compliance with any body-worn accessory that contains metal was not tested and certified and use of such body-worn accessory should be avoided. Any accessory used with this device for body-worn operation must keep the device a minimum of 0 cm away from the body.
The device for operation in the band 5150­5250 MHz is only for indoor use
L'appareil utilisé dans la bande 5150-5250 MHz est uniquement destiné à un usage intérieur
IC Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This equipment should be installed and operated with minimum distance 0 cm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
Cet appareil est conforme aux limites d'exposition DAS incontrôlée pour la population générale de la norme CNR-102 d'Industrie Canada et a été
testé en conformité avec les méthodes de mesure et procédures spécifiées dans IEEE 1528 et IEC 62209. Cet appareil doit être installé et utilisé avec une distance minimale de 0 cm entre l'émetteur et votre corps. Cet appareil et sa ou ses antennes ne doivent pas être co-localisés ou fonctionner en conjonction avec tout autre antenne ou transmetteur.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic

Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device

may not cause interference. (2) This device must accept any interference, including interference that may cause

undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR

d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de

licence. L'exploitation est autorisée aux deux conditions suivantes: 1. L'appareil ne doit pas produire de

brouillage ; 2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est

susceptible d'en compromettre le fonctionnement.

SM0000 17 Rev. 2

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES.

Last Pri nted 5/23/2 02 4

~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 42 of 43

SM000017 SERVICE MANUAL, ELO PAY M100
RF Exposure Information (SAR) The exposure standard for wireless devices employs a unit of measurement known asSpecific Absorption Rate, or SAR.The SAR limit set by the CE is 10g 2.0 W/Kg. For body-wornoperation, this device has been tested and meets the CE RF exposure guidelines for use withan accessory that contains no metal and positions the device a minimum of 0 cm from thebody. RF exposure compliance with any body-worn accessory that contains metal was nottested and certified and use of such body-worn accessory should be avoided. Any accesspryused with this device for body-worn operation must keep the device a minimum of 0 cmaway from the body. Elo hereby declares that the radio equipment type, Elo handheld Computer, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only.

SM000017 Rev. 2
Last Printed 5/23/2024

UNCONTROLLED COPY OF A RELEASED DOCUMENT FROM DOCUMENTATION SERVICES. ~ VERIFY LATEST REVISION LEVEL PRIOR TO USE ~

Sheet 43 of 43

Bluetooth BR/EDR/LE 2.4G Wifi 5Gwifi 5.8Gwifi RFID GNSS WCDMA
LTE

CE Frequency band [MHz] 2400-2483.5 2400-2483.5 5150-5350 5470-5725 5725-5850 13.56 1559-1610 Uplink : Band 1: 1920 ~ 1980MHz Band 5: 824 ~ 849MHz Band 8: 880 ~ 915MHz Downlink: Band 1: 2110 ~ 2170MHz Band 5: 869 ~ 894MHz Band 8: 925 ~ 960MHz Uplink : Band 1: 1920 ~ 1980MHz Band 3: 1710 ~ 1785MHz Band 5: 824 ~ 849MHz Band 7: 2500 ~ 2570MHz Band 8: 880 ~ 915MHz Band 20: 832 ~ 862MHz Band 40: 2300 ~ 2400MHz Downlink: Band 1: 2110 ~ 2170MHz Band 3: 1805 ~ 1880MHz Band 5: 869 ~ 894MHz Band 7: 2620~ 2690MHz Band 8: 925 ~ 960MHz Band 20: 791 ~ 821MHz Band 40: 2300 ~ 2400MHz

CE Maximum transmit power 20 dBm 20 dBm < 23 dBm <13.98 dBm NA NA 20.3dBm ~25.7dBm
20.3dBm ~25.7dBm

Note: WCDMA and LTE are only applicable to models EMC-M100C.The remaining parts, models EMC-M100 and EMC-M100C are completely identical

References

Related FCC IDs:

Search Any Device: