TRY BEFORE YOU SELL - First Supply

EXPERIENCE TEMPSTAR COMFORT. The Tempstar Personal Use Program (PUP) is designed to allow an individual from a dealership or distributorship the opportunity ...

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Document DEVICE REPORTtempstar-personal-use-program
TRY BEFORE YOU SELL
PERSONAL USE PROGRAM

A Carrier Company
www.tempstar.com

EXPERIENCE TEMPSTAR COMFORT
The Tempstar Personal Use Program (PUP) is designed to allow an individual from a dealership or distributorship the opportunity to purchase our top-of-the-line Tempstar® products for their own home at highly subsidized pricing. We feel there is no better way for us to support your sales efforts than to help you develop firsthand experiences with our top-tier products! The "PUP" enables you and your team to "try before you sell".
Whether you purchase our newest line of furnaces, air conditioners or other eligible products, we think there will be no question in your mind about the quality and comfort that our high-tier products can bring to your customers.

PRODUCT EDUCATION
Living with Tempstar products furthers the depth and breadth of your understanding of the Tempstar line and its benefits.
PERSONAL TESTIMONY
Your personal experience with Tempstar products can be an effective way to build the line's reputation with consumers as you attest to their performance with full confidence.
SALES MIX
Your Tempstar selling points and conversational skills will naturally increase from your firsthand experience to help you close the sale more effectively and increase your average ticket price.

GETTING STARTED
Dealer Eligibility
All dealers of Tempstar distributor customers are eligible at the distributor's discretion. Any personnel within the dealership that have sales responsibilities and dealer principals are also eligible for the program.
Distributor Eligibility
All distributor employees may order if they are a general manager, service manager, branch manager, territory manager, sales manager, or principal with the proper role designated in HVACpartners.

ENROLLMENT PROCESS
1) Register for a Personal Use Program account on ICPhvac.myshopify.com 2) Distributor will receive an email asking them to approve the registration 3) Upon approval, dealers will receive an email confirming their enrollment with a link to place an order

ORDER INSTRUCTIONS
PUP purchases are limited to one full system per individual every two years. The program also allows you to purchase a complete ductless system with multiple indoor ductless units. Follow these steps to place an order:

VISIT SELECT LOG IN SELECT SEARCH SELECT SELECT PRESS CONFIRM
SELECT
ENTER SIGN UP

ICPhvac.myshopify.com "Registration" to fill out the PUP registration form To ICPhvac.myshopify.com after your distributor has approved your registration "Catalog" at the top of your screen Product catalog by clicking the magnifying glass to search for desired product models "View Product" to view product details or "Add to Cart" to purchase product Shopping bag icon in the top right corner of your screen to view your shopping cart Check out after confirming all items have been added to your shopping cart Contact information and shipping address A) Have the equipment delivered to your dealership B) Pick up the equipment at your distributor. Choose your preferred distributor
location from the drop-down menu Payment information and billing address For text message or app notifications on your order. You will automatically receive real-time email notifications.

RETURNS
It is at the distributor's discretion if PUP equipment can be accepted for returns. Written confirmation that the distributor will accept the equipment as a return must be sent to the PUP manager before a credit refund request (less any restocking fees) can be initiated.
SUPPORT
General questions about the Personal Use Program can be directed to: [email protected].
More information can be found on HVACpartners and GoTempstar.com under the Secure Dealer Login, PUP Resources section.

A Carrier Company
www.tempstar.com
TRY BEFORE YOU SELL
PERSONAL USE PROGRAM
Disclaimers This document contains confidential, proprietary or trade secret information of Carrier Corporation. It may not be disclosed to any third party without prior written consent from Carrier Corporation. Amendments, Modifications, or Exceptions This promotion is subject to termination at any time by Carrier. Carrier reserves the right to amend or modify any portion of the promotion at any time with reasonable communication. All amendments are effective when published by Carrier. Any exceptions to the program guidelines must be approved in writing by the promotion manager or authorized Carrier personnel. ©2021 Carrier. All Rights Reserved.


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