AOC E2070SWN-B Monitor Manual

[Solved] AOC E2070SWN-B Monitor Manual in PDF

User Manual for AOC models including: E2070SWN-B, LCD Monitor, E2070SWN-B LCD Monitor, Monitor

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Document DEVICE REPORTAOC-E2070SWN-B-Monitor-Manual
E2070SWN/ E2070 SWNL
(LED Backlight)

Safety ........................................................................................................................................................................ 3 National Conventions.........................................................................................................................................3 Power ................................................................................................................................................................4 Installation.......................................................................................................................................................... 5 Cleaning............................................................................................................................................................. 6 Other .................................................................................................................................................................. 7
Setup ........................................................................................................................................................................8 Contents of Box .................................................................................................................................................8 Setup Stand .......................................................................................................................................................9 Adjusting Viewing Angle...................................................................................................................................10 Connecting the Monitor.................................................................................................................................... 11
Adjusting ................................................................................................................................................................. 12 Setting Optimal Resolution .............................................................................................................................. 12 Windows 8 ................................................................................................................................................12 Windows Vista ..........................................................................................................................................14 Windows XP .............................................................................................................................................16 Windows ME/2000....................................................................................................................................17 Hotkeys ............................................................................................................................................................ 18 LED Indicator ................................................................................................................................................... 19
Driver ...................................................................................................................................................................... 20 Monitor Driver .................................................................................................................................................. 20 Windows 8 ................................................................................................................................................ 20 Windows 2000 .......................................................................................................................................... 24 Windows ME............................................................................................................................................. 24 Windows XP ............................................................................................................................................. 25 Windows Vista .......................................................................................................................................... 28 Windows 7 ................................................................................................................................................ 30 i-Menu .............................................................................................................................................................. 35 e-Saver ............................................................................................................................................................ 36 Screen+ ........................................................................................................................................................... 37
Troubleshoot ........................................................................................................................................................... 38 Specification............................................................................................................................................................ 39
General Specification.......................................................................................................................................39 Preset Display Modes ...................................................................................................................................... 40 Pin Assignments .............................................................................................................................................. 41 Plug and Play...................................................................................................................................................42 Regulation............................................................................................................................................................... 43 FCC Notice ...................................................................................................................................................... 43 WEEE DeclarationOptional.......................................................................................................................44 WEEE Declaration for IndiaOptional.........................................................................................................44 EPA Energy StarOptional..........................................................................................................................45 EPEAT DeclarationOptional......................................................................................................................46 Service ............................................................................................................................................................. 47 EU WARRANTY FOR AOC MONITORS ......................................................................................................... 47
Warranty Statement for North & South America (excluding Brazil) ........................................................... 49
2

Safety
National Conventions
The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.
3

Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock. The wall socket shall be installed near the equipment and shall be easily accessible.
4

Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer's instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions. Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor. See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:
5

Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
6

Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation. For display with glossy bezel the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
7

Setup
Contents of Box

Monitor

CD Manual

Stand

Monitor Base

Power Cable

Analog Cable

8

Setup Stand
Please setup or remove the Stand following the steps as below.
Setup: Remove:
9

Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. 1> You are able to adjust the monitor's angle from -5°to 15 °.
NOTE: Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen. Do not adjust the viewing angle over 10 degrees in order to avoid damage. Do not put your hand close to the gap between the monitor and the base to avoid the injury when adjusting the viewing angle.
10

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:
1. Power 2. Analog (D-Sub 15-Pin VGA cable)
To protect equipment, always turn off the PC and LCD monitor before connecting. 1 Connect the power cable to the AC port on the back of the monitor. 2 Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer's D-Sub port. 3 Turn on your monitor and computer. If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
11

Adjusting
Setting Optimal Resolution
Windows 8
For Windows 8: 1. Right click and click All apps at the bottom-right of the screen.
2. Set the "View by" to "Category". 3. Click Appearance and Personalization.
12

4. Click DISPLAY. 5. Set the resolution SLIDE-BAR to 1600x900.
13

Windows Vista
For Windows Vista: 1 Click START. 2 Click CONTROL PANEL.
3 Click Appearance and Personalization.
4 Click Personalization
14

5 Click Display Settings. 6 Set the resolution SLIDE-BAR to 1600x900.
15

Windows XP
For Windows XP: 1 Click START.
2 Click SETTINGS. 3 Click CONTROL PANEL. 4 Click Appearance and Themes.
5 Double click DISPLAY.
16

6 Click SETTINGS. 7 Set the resolution SLIDE-BAR to 1600x900.
Windows ME/2000
For Windows ME/2000: 1 Click START. 2 Click SETTINGS. 3 Click CONTROL PANEL. 4 Double click DISPLAY. 5 Click SETTINGS. 6 Set the resolution SLIDE-BAR to 1600x900.
17

Hotkeys

Power/AUTO

Power/ AUTO When Power on, press When Power off, press When Power on, press

button to do auto configure . button to turn on the monitor . button continuously about 2 seconds to turn off the monitor .

18

LED Indicator

Status Full Power Mode
Active-off Mode

LED Color Green Flickering Green

19

Driver
Monitor Driver
Windows 8
1. Start Windows® 8 2. Right click and click All apps at the bottom-right of the screen.
3. Click on the "Control panel" icon 4. Set the "View by" to "Large icons" or "Small icons".
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5. Click on the "Display" icon. 6. Click on the "Change display settings" button.
7. Click the "Advanced Settings" button. 8. Click the "Monitor" tab and then click the "Properties" button.
21

9. Click the "Driver" tab.
10. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... " and then click the "Browse my computer for driver software" button.
11. Select "Let me pick from a list of device drivers on my computer". 22

12. Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
13. Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. 14. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive. 15. Close all open windows and remove the CD. 16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
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Windows 2000
1. Start Windows® 2000 2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. 3. Double click on the 'Display' Icon. 4. Select the 'Settings' tab then click on 'Advanced...'. 5. Select 'Monitor' - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below. 6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button. 7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next' and then click on 'Have disk...'. 8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive). 9. Click on the 'Open' button, then click on the 'OK' button. 10. Select your monitor model and click on the 'Next' button. 11. Click on the 'Finish' button then the 'Close' button. If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
Windows ME
1. Start Windows® Me 2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. 3. Double click on the 'Display' Icon. 4. Select the 'Settings' tab then click on 'Advanced...'. 5. Select the 'Monitor' button, then click on 'Change...' button. 6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button. 7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. 8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button. 9. Click on the 'OK' button, select your monitor model and click on the 'Next' button. 10. Click on 'Finish' button then the 'Close' button.
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Windows XP
1. Start Windows® XP 2. Click on the 'Start' button and then click on 'Control Panel'.
3. Select and click on the category `Appearance and Themes'
4. Click on the 'Display' Item.
25

5. Select the 'Settings' tab then click on the 'Advanced' button.
6. Select 'Monitor' tab - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active, click on 'Properties' button. Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
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8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F: (CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button. 12. Select your monitor model and click on the 'Next' button. - If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message, please click on the 'Continue Anyway' button. 13. Click on the 'Finish' button then the 'Close' button. 14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
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Windows Vista
1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization". 2. Click "Personalization" and then "Display Settings". 3. Click "Advanced Settings...".
28

4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your monitor is completed. The monitor can be used as is. If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".
5. Click "Update Driver..." in the "Driver" tab.
6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers on my computer".
7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:\Driver (CD-ROM Drive). 8. Select your monitor model and click on the 'Next' button. 9. Click "Close"  "Close"  "OK"  "OK" on the following screens displayed in sequence.
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Windows 7
1.Start Windows® 7 2.Click on the 'Start' button and then click on 'Control Panel'.
3. Click on the 'Display' icon.
30

4.Ckick on the "Change display settings" button. 5.Click the "Advanced Settings" button. 6.Click the "Monitor" tab and then click the "Properties" button.
31

7.Click the "Driver" tab.
8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... "and then click the "Browse my computer for driver software" button.
9. Select "Let me pick from a list of device drivers on my computer".
32

10. Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
11. Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. 12. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. 13. Close all open windows and remove the CD. 14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
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i-Menu
Welcome to "i-Menu" software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
35

e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to complete software installation. Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your monitor to automatically shutdown. The example above illustrated: 1) The monitor will never shutdown when the PC is powered on. 2) The monitor will automatically shutdown 5 minutes after the PC is powered off. 3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode. 4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click "RESET" to set the e-Saver to its default settings like below.
36

Screen+
Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop into different panes, each pane displays a different window. You only need to drag the window to a corresponding pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.
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Troubleshoot

Problem & Question Power LED Is Not ON
No images on the screen

Possible Solutions
Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.
Is the power cord connected properly? Check the power cord connection and power supply.
Is the cable connected correctly? (Connected using the D-sub cable) Check the DB-15 cable connection.
If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
Can you see "Input Not Supported" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly.
Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem

Adjust the Contrast and Brightness Controls. Press to auto adjust. Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back .

Picture Bounces, Flickers Or Wave Pattern Appears In The Picture

Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution your are using.

38

Monitor Is Stuck In Active Off-Mode"

The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or BLUE)

Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer.

Screen image is not centered Adjust H-Position and V-Position or press hot-key (Power/AUTO). or sized properly

Picture has color defects (white does not look white)

Adjust RGB color or select desired color temperature.

Horizontal or vertical disturbances on the screen

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and FOCUS. Press to auto-adjust.

39

Specification

General Specification

Panel Resolution

Product name Driving system Viewable Image Size Pixel pitch Video Separate Sync. Display Color Dot Clock Horizontal scan range Horizontal scan Size(Maximum) Vertical scan range Vertical scan Size(Maximum) Optimal preset resolution Plug & Play Input Connector Input Video Signal Power Source

Power Consumption

Physical

Connector Type

Characteristics Signal Cable Type

Temperature:

Environmental Humidity:

Altitude:

E2070SWN/E2070SWNL TFT Color LCD 49.41cm diagonal 0.2712*RGB mm(H) x 0.2626 mm(V) R, G, B Analog lnterface H/V TTL 16.7M Colors 170MHz
30 kHz - 83 kHz

433.92mm 50 Hz - 76 Hz

236.34mm 1600 x 900@60Hz VESA DDC2B/CI D-Sub 15pin Analog: 0.7Vp-p(standard), 75 OHM 100-240V~, 50/60Hz Active18 W(typical) Standby < 0.5W

15-pin Mini D-Sub Detachable

Operating Non-Operating Operating Non-Operating Operating Non-Operating

0°to 40° -25°to 55° 10% to 85% (non-condensing) 5% to 93% (non-condensing) 0~ 3658m (0~ 12000 ft ) 0~ 12192m (0~ 40000 ft )

40

Preset Display Modes

Standard
VGA
SVGA
XGA
WSXGA IBM MODE
DOS XGA MAC MODE XGA MAC MODE VGA MAC MODE SVGA MAC MODE XGA

Resolution
640x480@60Hz 640x480@72Hz 640x480@75Hz 800x600@56Hz 800x600@60Hz 800x600@72Hz 800x600@75Hz 1024x768@60Hz 1024x768@70Hz 1024x768@75Hz 1280x720@60Hz 1600x900@60Hz 720x400@70HZ
1024x768@72Hz
1024x768@60Hz
640x480@67Hz
832x624@75Hz
1024x768@75Hz

H. Frequency
31.469 37.861 37.500 35.156 37.879 48.077 46.875 48.363 56.476 60.023 45.000 60.000 31.469
57.515
48.780
35.000
49.725
60.241

V. Freq.
59.940 72.809 75.00 56.250 60.317 72.188 75.000 60.004 70.069 75.029 60.000 60.000 70.087
72.100
60.001
66.667
74.551
74.927

41

Pin Assignments

Pin Number 1 2 3 s 5 6 7 8 9 10 11 12 13 14 15

15-Pin Side of the Signal Cable Video-Red Video-Green Video-Blue N.C. Detect Cable GND-R GND-G GND-B +5V Ground N.C. DDC-Serial data H-sync V-sync DDC-Serial clock

42

Plug and Play
Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.
43

Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
NOTICE : The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to correct such interference.
44

WEEE DeclarationOptional
Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product .
WEEE Declaration for IndiaOptional
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling in India please visit the below web link. www.aocindia.com/ewaste.php.
45

EPA Energy StarOptional
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
46

EPEAT DeclarationOptional
EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products. AOC believes in protecting the environment. With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the launch of AOC monitor's packaging recycling program. This program is designed to help you discard of your monitor carton and filler materials properly. If a local recycling center is not available, AOC will recycle the packaging material for you, including foam filler and carton. AOC Display solution will only recycle AOC monitor packaging. Please refer to the following website address: Only for North and South American, excluding Brazil: http://us.aoc.com/about/environmental_impact For Germany: http://www.aoc-europe.com/en/service/tco.php For Brazil: http://www.aoc.com.br/2007/php/index.php?req=pagina&pgn_id=134
47

Service
EU WARRANTY FOR AOC MONITORS
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section on www.aoc-europe.com.for warranty instructions. Deliver the product freight pre-paid, along with the dated proof of purchase, to the AOC Certified or Authorized Service Center under the following condition:
 Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects your monitor well enough during transport).
 Put the RMA number on the address label  Put the RMA number on the shipping carton
AOC International (Europe) B.V. is not responsible for any damaged during transport due to improper packing. AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the transportation of product across international borders. This includes the international border within the European Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection fee.
* This limited warranty does not cover any losses or damages that occur as a result of: 
 Improper installation or maintenance  Misuse  Neglect  Any cause other than ordinary commercial or industrial application  Adjustment by non-authorized source  Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center  Improper environments like humidity and dusts  Damaged by violence  Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
48

PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.
49

Warranty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT for AOC Color Monitors Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent) Put the RMA number on the address label Put the RMA number on the shipping carton Insure it (or assume the risk of loss/damage during shipment) Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged. EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is not responsible for any costs associated with the transportation of product across international borders. This includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance Misuse Neglect Any cause other than ordinary commercial or industrial application Adjustment by non-authorized source Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center Improper environment Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF 50

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE. EPI' LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United States, Alaska, and Hawaii. Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice. For more details, please visit:
USA: http://us.aoc.com/support/warranty ARGENTINA: http://ar.aoc.com/support/warranty BOLIVIA: http://bo.aoc.com/support/warranty CHILE: http://cl.aoc.com/support/warranty COLOMBIA: http://co.aoc.com/warranty COSTA RICA: http://cr.aoc.com/support/warranty DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty ECUADOR: http://ec.aoc.com/support/warranty EL SALVADOR: http://sv.aoc.com/support/warranty GUATEMALA: http://gt.aoc.com/support/warranty HONDURAS: http://hn.aoc.com/support/warranty NICARAGUA: http://ni.aoc.com/support/warranty PANAMA: http://pa.aoc.com/support/warranty PARAGUAY: http://py.aoc.com/support/warranty PERU: http://pe.aoc.com/support/warranty URUGUAY: http://pe.aoc.com/warranty VENEZUELA: http://ve.aoc.com/support/warranty IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty
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