KC50 Product Reference Guide
MN-005073-01EN Rev A
Zebra Technologies Corporation
KC50 Product Reference Guide
8 ott 2024 — 2024/10/08. ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide.
Zebra KC50 Product Reference Guide ( )
KC50 Kiosk PoE Usage Guide - TechDocs
5 days ago — The encryption key is derived from the link key used to authenticate the pairing devices. Also, the limited range and fast frequency hopping of the Bluetooth ...
User Guide for ZEBRA models including: KC50 Kiosk Computer, KC50, Kiosk Computer, Computer
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Document DEVICE REPORTkc50-prg-enKC50 Kiosk Computer Product Reference Guide MN-005073-01EN Rev A Copyright 2024/10/08 ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. For further information regarding legal and proprietary statements, please go to: SOFTWARE: zebra.com/informationpolicy. COPYRIGHTS: zebra.com/copyright. PATENTS: ip.zebra.com. WARRANTY: zebra.com/warranty. END USER LICENSE AGREEMENT: zebra.com/eula. Terms of Use Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries ("Zebra Technologies"). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies. Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice. Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Contents About this Guide.............................................................................................................................................. 9 Configurations...........................................................................................................................................9 Notational Conventions........................................................................................................................10 Icon Conventions................................................................................................................................... 10 Service Information................................................................................................................................10 Determining Software Version............................................................................................................ 11 Determining the Serial Number..........................................................................................................11 Getting Started................................................................................................................................................13 Unpacking the Device.......................................................................................................................... 13 Device Features..................................................................................................................................... 14 Setting up the Device...........................................................................................................................16 Installing a microSD Card............................................................................................................ 16 Connecting a DC Power Supply and Powering on the Device.........................................16 Connecting an Ethernet Power Supply and Powering on the Device.............................18 Mounting the KC50....................................................................................................................... 19 Turning off the Device........................................................................................................................ 20 Turning off the Display....................................................................................................................... 20 Using the Device............................................................................................................................................ 21 Waking the Device................................................................................................................................ 21 Home Screen.......................................................................................................................................... 21 Setting the Home Screen Rotation..........................................................................................23 Status Bar........................................................................................................................................ 23 Managing Notifications................................................................................................................25 3 Contents Opening the Quick Access Panel............................................................................................ 26 Waking the Device....................................................................................................................... 28 USB Communication............................................................................................................................ 28 Transferring Files...........................................................................................................................28 Disconnecting from the Host Device...................................................................................... 29 Power over Ethernet (PoE).................................................................................................................29 Setting up PoE...............................................................................................................................29 Settings............................................................................................................................................................ 30 Accessing Settings............................................................................................................................... 30 Display Settings.....................................................................................................................................30 Setting the Screen Brightness Manually................................................................................ 30 Setting Night Light........................................................................................................................30 Setting Screen Rotation............................................................................................................... 31 Setting Screen Timeout................................................................................................................31 Setting Font Size............................................................................................................................ 31 Setting Display Size......................................................................................................................32 Setting the Date and Time.................................................................................................................32 Setting Sound Options........................................................................................................................ 32 Sound Options............................................................................................................................... 32 Setting Wake-Up Sources.................................................................................................................. 33 Remapping a Button............................................................................................................................ 34 Keyboards................................................................................................................................................34 Keyboard Configuration.............................................................................................................. 34 Using the Android and Gboard Keyboards........................................................................... 35 Enterprise Keyboard.....................................................................................................................35 Language Usage................................................................................................................................... 36 Changing the Language Setting...............................................................................................36 Adding Words to the Dictionary............................................................................................... 36 Notifications............................................................................................................................................ 36 Setting App Notifications............................................................................................................ 37 Viewing Notifications....................................................................................................................37 Controlling Lock Screen Notifiations....................................................................................... 37 4 Contents Applications.....................................................................................................................................................38 Installed Applications........................................................................................................................... 38 Accessing Apps.....................................................................................................................................39 Viewing Recent Apps.......................................................................................................................... 39 DataWedge Demonstration................................................................................................................39 DataWedge Demonstration Icons............................................................................................ 40 RxLogger Utility..................................................................................................................................... 40 Initiating the Main Chat Head................................................................................................... 40 Removing the Main Chat Head................................................................................................ 40 Viewing Logs................................................................................................................................... 41 Removing a Sub Chat Head Icon..............................................................................................41 Backing Up In Overlay View.......................................................................................................41 Data Capture.................................................................................................................................................. 42 Scanning Considerations.................................................................................................................... 42 Scanning with the Camera.................................................................................................................43 DataWedge............................................................................................................................................. 43 Enabling DataWedge....................................................................................................................43 Disabling DataWedge.................................................................................................................. 44 Supported Decoders............................................................................................................................44 DS3678 Supported Decoders................................................................................................... 44 DS8178 Supported Decoders.................................................................................................... 45 LI3678 Supported Decoders..................................................................................................... 45 RS2100/RS5000X Supported Decoders................................................................................ 46 RS507/RS507x Supported Decoders...................................................................................... 47 SE4720 Internal Imager Supported Decoders......................................................................48 RS5100 Supported Decoders....................................................................................................49 RS6000 Supported Decoders...................................................................................................49 RS6100 Supported Decoders....................................................................................................50 Wireless........................................................................................................................................................... 52 WLAN........................................................................................................................................................52 Connecting to a Wi-Fi Network................................................................................................ 53 5 Contents Removing a Wi-Fi Network.........................................................................................................54 WLAN Configuration.............................................................................................................................54 Configuring a Secure Wi-Fi Network.......................................................................................54 Manually Adding a Wi-Fi Network........................................................................................... 55 Configuring for a Proxy Server................................................................................................. 57 Configuring the Device to Use a Static IP Address............................................................ 57 Wi-Fi Preferences..........................................................................................................................58 Additional Wi-Fi Settings.............................................................................................................58 Configuring Wi-Fi Direct..............................................................................................................59 Bluetooth................................................................................................................................................. 59 Adaptive Frequency Hopping................................................................................................... 59 Security............................................................................................................................................ 60 Bluetooth Profiles...........................................................................................................................61 Bluetooth Power States.............................................................................................................. 62 Bluetooth Radio Power............................................................................................................... 62 Using a Bluetooth Headset........................................................................................................62 Unpairing a Bluetooth Device................................................................................................... 63 Selecting Profiles on the Bluetooth Device...........................................................................63 Connecting to a Bluetooth Device...........................................................................................63 Changing the Bluetooth Name................................................................................................. 63 Discovering Bluetooth Device(s)...............................................................................................63 Cast........................................................................................................................................................... 64 Near Field Communications.............................................................................................................. 64 Advanced NFC Settings..............................................................................................................65 Accessories..................................................................................................................................................... 66 Accessories List.....................................................................................................................................66 Connecting the Z-Flex Scanner and Light Bar.............................................................................66 Touch Display TD50............................................................................................................................ 67 TD50 Features............................................................................................................................... 67 Connecting the TD50.................................................................................................................. 68 Application Deployment............................................................................................................................... 69 6 Contents Android Security....................................................................................................................................69 Secure Certificates....................................................................................................................... 69 Installing a Secure Certificate................................................................................................... 69 Configuring Credential Storage Settings................................................................................70 Android Development Tools..............................................................................................................70 Android Development Workstation..........................................................................................70 Enabling Developer Options......................................................................................................70 EMDK for Android.......................................................................................................................... 71 StageNow for Android.................................................................................................................. 71 GMS Restricted....................................................................................................................................... 71 ADB USB Setup......................................................................................................................................71 Enabling USB Debugging........................................................................................................... 72 Entering Android Recovery Manually...................................................................................... 72 Application Installation Methods.......................................................................................................73 Installing Applications using a USB Drive.............................................................................. 73 Installing Applications Using the USB Connection.............................................................. 74 Installing Applications Using the Android Debug Bridge...................................................74 Installing Applications Using Wireless ADB...........................................................................75 Installing Applications Using a microSD Card.......................................................................76 Uninstalling an Application......................................................................................................... 77 Android System Update......................................................................................................................78 Performing a System Update using microSD Card............................................................. 78 Performing a System Update Using ADB.............................................................................. 78 Performing a System Update using USB Drive.................................................................... 79 Verifying System Update Installation...................................................................................... 80 Android Enterprise Reset................................................................................................................... 80 Performing an Enterprise Reset from Device Settings.......................................................80 Performing an Enterprise Reset using a microSD Card.....................................................80 Performing an Enterprise Reset using ADB........................................................................... 81 Performing an Enterprise Reset using a USB Drive............................................................82 Android Factory Reset.........................................................................................................................82 Performing a Factory Reset Using microSD Card............................................................... 82 Performing a Factory Reset using ADB..................................................................................83 Performing a Factory Reset using a USB Drive................................................................... 84 7 Contents Android Storage.................................................................................................................................... 84 Random Access Memory............................................................................................................ 84 Internal Storage............................................................................................................................. 85 Viewing Internal Storage............................................................................................................ 85 External Storage............................................................................................................................ 85 Managing Apps..................................................................................................................................... 86 App Details......................................................................................................................................87 Managing Downloads.......................................................................................................................... 87 Maintenance and Troubleshooting............................................................................................................. 88 Device Maintenance............................................................................................................................ 88 Cleaning Instructions........................................................................................................................... 88 Approved Cleaning and Disinfectant Agents........................................................................88 Harmful Ingredients...................................................................................................................... 89 Special Cleaning Notes...............................................................................................................89 Cleaning Frequency..................................................................................................................... 89 Cleaning the Device............................................................................................................................ 89 Display.............................................................................................................................................. 90 Housing............................................................................................................................................ 90 Troubleshooting.................................................................................................................................... 90 Resetting the Device................................................................................................................... 90 Troubleshooting the Device...................................................................................................... 90 Technical Specifications............................................................................................................................... 93 SE4720 Decode Distances................................................................................................................ 93 Z-Flex Scanner Specifications........................................................................................................... 94 Light Bar Specifications.......................................................................................................................94 TD50 Specifications............................................................................................................................. 95 8 About this Guide About this Guide This guide provides information about setting up and using the KC50 Kiosk computer. Some screens shown in the guide may differ from the actual screens shown on the device. This guide includes Android 13 operating system (OS) and above. Configurations This guide covers the following configurations of the KC50 kiosk computers. Table 1 KC50 Configurations Configuration Display KC50A22G0B1C0-NA 55.88 cm (22 in.) KC50A22G0B1C0-A6 55.88 cm (22 in.) KC50A22G0B1C0-TR 55.88 cm (22 in.) KC50E22G0A200-NA 55.88 cm (22 in.) KC50E22G0A200-A6 55.88 cm (22 in.) KC50E22G0A200-TR 55.88 cm (22 in.) KC50A15G0B1C0-NA 38.1 cm (15 in.) KC50A15G0B1C0-A6 38.1 cm (15 in.) KC50A15G0B1C0-TR 38.1 cm (15 in.) KC50E15G0A200-NA 38.1 cm (15 in.) KC50E15G0A200-A6 38.1 cm (15 in.) KC50E15G0A200-TR 38.1 cm (15 in.) Memory/Storage 8 GB RAM, 128 GB Storage 8 GB RAM, 128 GB Storage 8 GB RAM, 128 GB Storage 6 GB RAM, 64 GB Storage 6 GB RAM, 64 GB Storage 6 GB RAM, 64 GB Storage 8 GB RAM, 128 GB Storage 8 GB RAM, 128 GB Storage 8 GB RAM, 128 GB Storage 6 GB RAM, 64 GB Storage 6 GB RAM, 64 GB Storage 6 GB RAM, 64 GB Storage 9 About this Guide Notational Conventions The following notational conventions make the content of this document easy to navigate. · Bold text is used to highlight the following: · Dialog box, window, and screen names · Dropdown list and list box names · Checkbox and radio button names · Icons on a screen · Key names on a keypad · Button names on a screen · Bullets (·) indicate: · Action items · List of alternatives · Lists of required steps that are not necessarily sequential. · Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists. Icon Conventions The documentation set is designed to give the reader more visual clues. The following visual indicators are used throughout the documentation set. NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task. IMPORTANT: The text here indicates information that is important for the user to know. CAUTION: If the precaution is not heeded, the user could receive a minor or moderate injury. WARNING: If danger is not avoided, the user CAN be seriously injured or killed. DANGER: If danger is not avoided, the user WILL be seriously injured or killed. Service Information If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact information is available at: zebra.com/support. When contacting support, please have the following information available: · Serial number of the unit · Model number or product name · Software type and version number Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements. 10 About this Guide If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support. Determining Software Version Before contacting Customer Support, determine the current software version on your device. 1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch . 2. Touch About phone. 3. Scroll to view the following information: · Device name · Legal information · Software components · Model · Android version · Android security patch level · Android security patch version · Google Play system update · Baseband version · Kernel version · Build Fingerprint · Build number · Android Security Update · IP address · Wi-Fi MAC address · Device Wi-Fi MAC address · Bluetooth address · Up time · Build Fingerprint · Build number Determining the Serial Number Before contacting Customer Support, determine the serial number of your device. 1. Swipe up on the screen to the app list and then touch . 2. Touch About phone. 11 About this Guide 3. Touch Model. The Serial number displays on the Model screen. 12 Getting Started Getting Started This section provides information to get the device set up and running for the first time. Unpacking the Device Unpack the device and examine the contents before setting up the device. 1. Carefully remove the computer from the box. 2. Verify the following items are in the box: · KC50 · Bags containing two back covers · Bag containing four M4 screws and a size 3 hex key · Regulatory guide 3. Inspect the equipment for any damage. If any equipment is missing or damaged, contact the Global Customer Support Center immediately. IMPORTANT: Leave the protective film that covers the screen on the device until it is mounted/ installed. 13 Getting Started Device Features This section lists the features of the device. Figure 1 Front View Features 1 3 2 4 Table 2 Front View Features Number Item 1 Touchscreen 2 NFC antenna 3 Main microphone 4 Front camera Description Displays all information needed to operate the device. Provides communication with other NFC-enabled devices. Use for communications in Handset mode. Captures photos, videos, and STAGENOW barcode data. 14 Getting Started Figure 2 Rear View with Back Covers Removed Features Table 3 Rear View Features Number Item 1 Power LED 2 Power button 3 Volume up button 4 Volume down button 5 Accessory port cover 6 Speaker 7 VESA-compliant mounting inserts 8 Rear microphone 9 microSD slot (bottom) and GPIO port (top) 10 USB-A port Description Indicates device power status. Wakes the device. Increases device volume (programmable). Decreases device volume (programmable). Protects the accessory port from dust/debris (removable). Provides audio output. M4 threaded inserts - 100 mm (3.94 in.) and 75 mm (2.95 in.) squares. Used for noise cancellation. The microSD slot holds a mircoSD card for additional storage capacity. NOTE: The GPIO port is reserved for future use. USB-A input. 15 Getting Started Table 3 Rear View Features (Continued) Number Item 11 USB-C display port 12 DC power port 13 Ethernet port Description Provides display information to a secondary screen such as the TD50. DC power supply. Accepts an RJ45 connector. Setting up the Device Set up the device by connecting a power supply, mounting the device, and installing optional accessories. 1. (Optional) Install a microSD card. 2. Connect the device to a power supply. 3. Mount the device. NOTE: If you are using an SC-2000 stand, refer to the SC-2000 Installation Guide for detailed instructions on mounting the device on the stand. 4. (Optional) Install the accessories. Installing a microSD Card Install a microSD card to increase the device's storage capacity. 1. Orient the microSD with the contacts facing down. 2. Push the microSD card into the slot until you engage the spring mechanism, and the card clicks into place. Connecting a DC Power Supply and Powering on the Device The KC50 Kiosk computer requires an external power supply with either a DC line or Ethernet cable. IMPORTANT: If you are using an SC-2000 stand, refer to the SC-2000 Installation Guide to connect the power supply. 1. Connect the DC line to the power port of the device (1). 16 Getting Started 2. Connect the DC line cord to the power adapter (2). 3. Connect the AC line cord to a power supply (3). 1 2 3 The device turns on when connected to a power supply. 4. Place the cover backs onto the device and press firmly until they click into place. NOTE: Insert the cover marked 1 on the side of the device marked 1. Insert the cover marked 2 on the side of the device marked 2. 17 Getting Started Connecting an Ethernet Power Supply and Powering on the Device The KC50 Kiosk Computer requires an external power supply. Connect an Ethernet cable to power the device. Ensure your network provides enough energy to power the device. Refer to the PoE-capable network switch or power injector configuration guide and the Power over Ethernet section for more information. IMPORTANT: If you are using a Zebra stand, refer to the KC50 Stand Installation Guide to connect the power supply. 1. Insert the MC18 removal tool (sold separately) into the slot in the back cover to remove the cover from the device. 2. Connect the Ethernet cable to the Ethernet port of the device (1). 3. Connect the Ethernet cable to the PoE accessory (2). 1 2 The PoE accessory must be Class 4 or higher 802.3at/bt compliant Power Sourcing Equipment (PSE). The device turns on when it successfully negotiates with the PSE. NOTE: Avoid excessive disconnecting/reconnecting the RJ45 on a PoE system to minimize electrical arcing on the RJ45 connector. 18 Getting Started 4. Place the cover back onto the device and press firmly until it clicks into place. The device is ready for use. Mounting the KC50 The VESA-compliant mounting inserts on the back of the device allow you to mount the device in different ways based on your floor plan and system configuration. The device includes M4 threaded inserts spaced in 75 mm (2.95 in.) and 100 mm (3.94 in.) squares. You can mount the device onto a VESA mounting plate or create mounting holes in a wall, cabinet, or desk to secure the device in place. · Use the correct hardware to mount the device. Option Kiosk Computer Stand VESA mounting plate Other Description Refer to the SC-2000 Installation Guide. Use the included M4 screws to secure the device to the stand. Use the included M4 screws to secure the device to the VESA plate. Use M4 screws long enough to secure the device to your mounting solution. CAUTION: The device should only be mounted by a trained professional to avoid the risk of fall injury. · If you are not using the SC-2000 stand as a mounting solution, use good cable management practices to keep the cables inserted in the device. Use cable ties or hook and loop ties to secure the cables and prevent them from disengaging from the device. · If you are attaching the Z-Flex scanner to the device, mount the device so that barcodes are comfortably placed 8 to 20 cm (3 to 8 in.) below the scanner. 19 Getting Started Turning off the Device This section describes how to turn off the device. 1. Press and hold the Power button until the menu appears. 2. Touch Power off. Turning off the Display Press and release the Power button to turn off the display. 20 Using the Device Using the Device This section explains how to use the device. Waking the Device The device goes into Sleep mode when you press the power button or after a period of inactivity (set in the Display settings window). 1. To wake the device from Sleep mode, press Power. If a screen lock is enabled, the lock screen displays. Otherwise, the Home screen displays. 2. Swipe the screen to unlock. · If the screen option is set to Swipe, the Home screen displays. · If the either the PIN or Password screen unlock feature is enabled, a prompt displays. Enter the PIN or password to unlock the device and move to the Home screen. · If the Pattern screen unlock feature is enabled, the Pattern screen displays. Swipe the correct pattern between the dots to unlock the device and move to the Home screen. NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again. If you forget the PIN, password or pattern, contact your system administrator. Home Screen Turn on the device to display the Home screen. Depending on how your system administrator configured your device, your Home screen may appear differently than the graphics in this section. After the device goes into Sleep mode, the Home screen turns off. Touch the screen and swipe to wake up the device. The Home screen provides four additional screens to place widgets and shortcuts. Touch and hold an icon, and move it for the option to place icon to place the icon on one of the other screens. Swipe the Home screen left or right to view the additional screens. 21 Figure 3 Home Screen Using the Device 1 Status bar 2 Search bar Displays the time, status icons (right side), and notification icons (left side). Search with Google. 22 Using the Device 3 Back 4 Home 5 Recent Displays the previous screen. Displays the home screen. Displays recently used applications. Setting the Home Screen Rotation By default, the Home screen rotation is enabled. 1. Touch and hold anywhere on the Home screen until the options appear. 2. Touch Home settings. 3. Touch the Allow Home screen rotation switch. 4. Touch Home. 5. Rotate the device. Status Bar The Status bar displays the time, notification icons (left side), and status icons (right side). If there are more notifications than can fit in the Status bar, a dot displays, indicating that more notifications exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status. Figure 4 Notifications and Status Icons 1 Notification icons 2 Status icons Notification Icons Notification icons indicate app events and messages. Table 4 Notification Icons Icon Description More notifications are available for viewing. Data is synching. Indicates an upcoming event. 23 Using the Device Table 4 Notification Icons (Continued) Icon Description An Open Wi-Fi network is available. The device is not connected to it. Audio is playing. A problem with sign-in or sync has occurred. The device is uploading data. Animated: the device is downloading data. Static: the download is complete. The device is connected to or disconnected from a virtual private network (VPN). Preparing internal storage by checking it for errors. USB debugging is enabled on the device. A wired headset with a boom module is connected to the device. A wired headset without a boom module is connected to the device. The RxLogger app is running. A Bluetooth scanner is connected to the device. A ring scanner is connected to the device in HID mode. A device is connected via USB cable. 24 Using the Device Status Icons Status icons display system information for the device. Table 5 Status Icons Icon Alarm is active. Description All sounds, except media and alarms, are muted. Vibrate mode is active. All sounds except media and alarms are muted. Do Not Disturb mode active. Airplane Mode is active. All radios are turned off. Bluetooth is on. Connected to a Bluetooth device. Connected to a Wi-Fi network. Indicates the Wi-Fi version number. Not connected to a Wi-Fi network or no Wi-Fi signal. Connected to an Ethernet network. Speakerphone enabled. Indicates that a BT headset is connected to the device. Managing Notifications Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a notification occurs, an icon appears in the Status bar with a brief description. · To view a list of all notifications, open the Notification panel by dragging the Status bar down from the top of the screen. · To respond to a notification, open the Notification panel and then touch a notification. The Notification panel closes and the corresponding app opens. 25 Using the Device · To manage recent or frequently used notifications, open the Notification panel and then touch Manage notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more notification options. · To clear all notifications, open the Notification panel and then touch Clear all. All event-based notifications are removed. Ongoing notifications remain in the list. · To close the Notification panel, swipe the Notification panel up. Opening the Quick Access Panel Use the Quick Access panel to access frequently used settings (for example, Internet settings). NOTE: Not all icons are pictured. Icons may vary. · If the device is locked, press the power button and swipe down once. · If the device is unlocked, swipe down once. · If the Notification panel is open, swipe down from the Quick Settings bar. Quick Access Panel Icons The Quick Access panel icons indicate frequently used settings (for example, Internet settings). Table 6 Quick Access Panel Icons Icon Description Display brightness- Use the slider to decrease or increase the brightness of the screen. Internet/Wi-Fi network- Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name. Bluetooth settings- Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth. Color inversion- Invert the display colors. Do not disturb- Control how and when to receive notifications. Airplane mode- Turn Airplane mode on or off. When Airplane mode is on the device does not connect to Wi-Fi or Bluetooth. Auto-rotate- Lock the device's orientation in portrait or landscape mode or set to automatically rotate. Data Saver- Turn on to prevent some apps from sending or receiving data in the background. 26 Using the Device Table 6 Quick Access Panel Icons (Continued) Icon Description Night Light- Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to turn on automatically from sunset to sunrise, or at other times. Screen Cast- Share phone content on Chromecast or a television with Chromecast built-in. On the Cast screen, check the "enable wireless display" option, and then touch "cast screen" to display a list of devices. Touch a device in the list to begin casting. Dark Theme- Toggles dark theme on and off. Dark themes reduce the luminance emitted by the screen while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark environments while conserving battery power. Focus mode- Turn on to pause distracting apps. To open Focus mode settings, touch and hold. Bedtime mode- Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone distractions and improving battery life. Screen Record- Makes a video recording of everything that happens on the screen, with options to include audio and screen touches. NFC- Enable or disable NFC communication. Calculator- Open the calculator app. Alarm- Opens the Alarm app. Scan QR code- Opens the camera app for QR code reading. Color correction- Enable to help your device compensate for color blindness. Live caption- Enables captions to appear for any media playing, regardless of the device's volume level. Nearby Share- Helps find and interact with services and devices close to the device. RXLogger- Report an issue. 27 Using the Device Editing the Quick Access Tiles You can change which Quick Access tiles appear at the top of the Quick Access panel. · Open the Quick Access panel. · Pull down on the notifications bar to minimize it. · Touch to edit, add, or remove settings tiles. Waking the Device The device goes into Sleep mode when you press the power button or after a period of inactivity (set in the Display settings window). 1. To wake the device from Sleep mode, press Power. If a screen lock is enabled, the lock screen displays. Otherwise, the Home screen displays. 2. Swipe the screen to unlock. · If the screen option is set to Swipe, the Home screen displays. · If the either the PIN or Password screen unlock feature is enabled, a prompt displays. Enter the PIN or password to unlock the device and move to the Home screen. · If the Pattern screen unlock feature is enabled, the Pattern screen displays. Swipe the correct pattern between the dots to unlock the device and move to the Home screen. NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again. If you forget the PIN, password or pattern, contact your system administrator. USB Communication When connecting the device to a host computer, follow the host computer's instructions for connecting and disconnecting USB devices to avoid damaging or corrupting files. NOTE: If moisture is in the USB port, disconnect the USB-C cable immediately. Transferring Files Use the Transfer files option to copy files between the device and host computer. 1. Connect the device to a host device using a USB accessory. 2. On the device, open Settings > Connected Devices > USB. · To transfer files, touch File Transfer. · To transfer photos, touch PTP. 3. On the host device, open a file explorer application. 4. Locate the device in the file explorer. 5. Open the microSD card or internal storage folder. 6. Copy files between the devices as required. 28 Using the Device Disconnecting from the Host Device Safely disconnect the device from the host computer when the file transfer is complete. 1. Unmount the device on the host computer. 2. Remove the device from the USB accessory. Power over Ethernet (PoE) Aside from using a DC power cable, you can power the device with an 802.3at/bt-compliant PoE injector or network switch. PoE requires sufficient power from the network, the switch, and the injector. A Network Administrator will ensure uninterrupted power to the device by evaluating the network and selecting the correct injector and connector. The network setup must be tested by a qualified cabling technician to confirm compliance with ANSI/TIA 568.2-D standard. The testing prevents unbalanced resistances in the cabling usage which may cause data bit errors, or a breakdown in consistent power delivery to the device. Setting up PoE This section provides guidelines to correctly set up your device's PoE. For more information on configuring your PoE, go to zebra.com/techdocs-kc50_kiosk. · Select a power class that will power your required ports, peripherals, and device brightness settings. · Each power class profile defines default restrictions on USB ports, peripherals, and device brightness settings. Go to zebra.com/techdocs-kc50_kiosk for the power class profile definitions. · Select an 8-wire cable with RJ45 connectors. · Ethernet-8 conductor cable compliant to Cat5e or higher is recommended. · The maximum distance from the Power Sourcing Equipment (PSE) to the device is 100 m. · Do not use a Cat5 cable that mixes telephone/ethernet signal. · Use a recommended standalone 802.3bt-compliant power injector. Class 8 (90 W or greater) injectors are recommended to allow the most flexibility for power budgeting. Compatible with KC50 Microchip PD-9601GC 90 W PSE Microchip PD-9501GC/SP 60 W PSE Microchip PD-9001GR/SP 30 W PSE Wmo QPE088Gb1 30 W PSE Incompatible with KC50 PLUSPOE 60 W PSE PLUSPOE 30 W PSE YuanLey HG60A 60 W PSE YuanLey HG30A 30 W PSE TP-link POE170S 60W PSE · Select a Power Sourcing Equipment class that will provide sufficient power for your device. For the highest device functionality, the recommended class is Class 8, and the minimum functional requirement is Class 4. · If using an 802.3bt-compliant network switch, configure your network switch to ensure the Ethernet port(s) for the device have the highest priority to prevent power demotion and unexpected power loss. 29 Settings Settings This section describes the settings on the device. Accessing Settings There are multiple ways to access settings on a device. · Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and touch . · Double-swipe down from the top of the Home screen to open the Quick Access panel and touch . · Swipe up from the bottom of the Home screen to open APPS and touch Settings. Display Settings Use Display settings to change the screen brightness, enable night light, change the background image, enable screen rotation, set screen timeout, and change font size. Setting the Screen Brightness Manually Manually set the screen brightness using the touchscreen. 1. Swipe down with two fingers from the Status bar to open the Quick Access panel. 2. Slide left or right to adjust the screen brightness level. Setting Night Light The Night Light setting tints the screen amber, making the screen easier to look at in low light. 1. Go to Settings. 2. Touch Display. 3. Touch Night Light. 4. Touch Schedule. 30 Settings 5. Select one of the schedule values: · None (default) · Turns on at custom time · Turns on from sunset to sunrise 6. By default, Night Light is disabled. Touch TURN ON NOW to enable. 7. Adjust the tint using the Intensity slider. Setting Screen Rotation By default, screen rotation is enabled. To change the Home Screen rotation, go to Setting Home Screen Rotation. 1. Go to Settings. 2. Touch Display. 3. Touch Auto-rotate screen. Setting Screen Timeout The screen turns off and goes into Suspend mode after the selected period of inactivity. 1. Go to Settings. 2. Touch Display > Screen timeout. 3. Select one of the sleep values: · 15 seconds · 30 seconds · 1 minute · 2 minutes · 5 minutes · 10 minutes · 30 minutes (default) · Never Setting Font Size Set the size of the font in systems apps. 1. Go to Settings. 2. Touch Display > Display size and text. 3. Touch a point on the Font size slider to set the font size. 31 Settings Setting Display Size The screen's display size can be adjusted larger or smaller. 1. Go to Settings. 2. Touch Display > Display size and text. 3. Touch a point on the Display size slider to set the screen display size. Setting the Date and Time The date and time are automatically synchronized using a NITZ server when the device is connected to a wireless network. You are only required to set the time zone or set the date and time if the wireless LAN does not support Network Time Protocol (NTP) or when not connected to a wireless network. 1. Go to Settings. 2. Touch System > Date & time. 3. Toggle Set time automatically off to manually set the date and time. 4. Touch Date to select the date in the calendar. 5. Touch OK. 6. Touch Time. a) Touch the circle, drag to the current hour, and then release. b) Touch the circle, drag to the current minute, and then release. c) Touch AM or PM. 7. Touch OK. 8. Touch Time zone to select the current time zone from the list. 9. Touch Update Interval to select an interval to synchronize the system time from the network. 10. In TIME FORMAT, choose either Use locale default or Use 24-hour format. Setting Sound Options Set sound and vibration options for the the device. 1. Go to Settings. 2. Touch Sound & vibration. 3. Use the sliders to control the media, call, notification, and alarm volume on the device. Sound Options · Media volume - Controls the music, games, and media volume. · Call volume - Controls the volume during a call. · Notification volume - Controls the notification volume. · Alarm volume - Controls the alarm clock volume. · Media volume - Controls the music, games, and media volume. 32 Settings · Shortcut to prevent ringing - Turn on the switch to make the device vibrate when a call is received (default disabled). · Do Not Disturb - Mutes some or all sounds and vibrations. · Media - Shows the media player in Quick Settings while sound is playing, allowing quick access. · Shortcut to prevent ringing - Select how the shortcut method prevents ringing. · Default notification sound - Select a sound to play for all system notifications. · Default alarm sound - Select a sound to play for alarms. · Other sounds and vibrations: · Screen locking sounds - Play a sound when locking and unlocking the screen (default enabled). · Touch sounds - Play a sound when making screen selections (default disabled). · Touch vibration - Vibrate the device when making screen selections (default enabled). · Touch sounds - Play a sound when making screen selections (default enabled). · Touch vibration - Vibrate the device when making screen selections (default enabled). · Vibration & haptics: · Ring vibration - Vibrate the device when the phone rings. · Notification vibration - Vibrate the device when a notification comes in. · Alarm vibration - Vibrate the device when an alarm goes off. · Touch feedback - Vibrate the device when making screen selections. · Media vibration - Enable vibration when using a media player. · Live Caption - Automatically caption speech. · Always show icon when in vibrate mode - Enable the vibrate mode status bar icon. Setting Wake-Up Sources By default, the device wakes from Sleep mode when the user presses Volume Down or Volume Up. By default, the device wakes from suspend mode with the following: · Volume down button. · Volume up button. 1. Go to Settings. 2. Touch Wake-Up Sources. · VOLUME_DOWN - Programmable button on the side of the device. · VOLUME_UP - Programmable button on the side of the device. 3. Touch a checkbox. A check appears in the checkbox. The button is a wake-up source. 33 Settings Remapping a Button Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For a list of key names and descriptions, refer to: techdocs.zebra.com. 1. Go to Settings. 2. Touch Key Programmer. A list of programmable buttons displays. 3. Select the button to remap. 4. Touch the BUTTON REMAPPING tab or the SHORTCUT tab that lists the available functions and applications. 5. Touch a function or application shortcut to map to the button. NOTE: If you select an application shortcut, the application icon appears next to the button on the Key Programmer screen. 6. If remapping the Back, Home, Search, or Menu button, perform a Soft Reset. Keyboards The device provides multiple keyboard options. · On-screen keyboard · Gboard · Google Voice Typing · Enterprise Keyboard Keyboard Configuration This section describes configuring the device's keyboard. Switching Between Keyboards When multiple keyboards are enabled, you can switch between them to access different settings and characters. NOTE: By default, the Gboard is enabled. All other virtual keyboards are disabled. 1. Touch a text box to display the current keyboard. 2. Touch the keyboard icon in the lower-left corner of the screen. 3. Select a keyboard from the Choose input method dialog. Enabling Keyboards 1. Go to Settings. 2. Touch System > Languages & input > On-screen keyboard. 3. Touch a keyboard to enable. 34 Settings Using the Android and Gboard Keyboards Use the Android and Gboard keyboards to enter text in a field. Change the keyboard settings by touching and holding the comma icon on the keyboard. The keyboard settings screen opens. Edit Text Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do not support editing some or all of the text they display; others may offer their own way to select text. Entering Numbers, Symbols, and Special Characters 1. Enter numbers and symbols. · Touch and hold one of the top-row keys until a menu appears then select a number or special character. · Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the Shift key a third time to unlock Capslock. · Touch ?123 to switch to the numbers and symbols keyboard. · Touch the =\< key on the numbers and symbols keyboard to view additional symbols. 2. Enter special characters. · Touch and hold a number or symbol key to open a menu of additional symbols. A larger version of the key displays briefly over the keyboard. Enterprise Keyboard The Enterprise Keyboard contains multiple keyboard types. NOTE: Only available with Mobility DNA Enterprise License. · Numeric · Alpha · Special characters · Data capture Numeric Tab The numeric keyboard is labeled 123. The keys displayed vary on the app being used. For example, an arrow displays in Contacts, however Done displays in Email account setup. Alpha Tab The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled EN. 35 Settings Additional Character Tab The additional characters keyboard is labeled #*/. · Touch to enter emoji icons in a text message. · Touch ABC to return to the Symbols keyboard. Scan Tab The Scan tab provides an easy data capture feature for scanning barcodes. Language Usage Use the Language & input settings to change the device's language, including words added to the dictionary. Changing the Language Setting 1. Go to Settings. 2. Touch System > Languages & input. 3. Touch Languages. A list of available languages displays. 4. If the desired language is not listed, touch Add a language and select a language from the list. 5. Touch and hold to the right of the desired language, then drag it to the top of the list. The operating system text changes to the selected language. Adding Words to the Dictionary Words you use can be added to the system's dictionary to prevent them from being identified as misspelled. 1. Go to Settings. 2. Touch System > Languages & input > Personal dictionary. 3. If prompted, select the language where this word or phrase is stored. 4. Touch + to add a new word or phrase to the dictionary. 5. Enter the word or phrase. 6. In the Shortcut text box, enter a shortcut for the word or phrase. Notifications Device notification settings allow you to configure how notifications occur on the device, and app notification settings allow you to configure how notifications for a specific app occur. To view device notification settings, touch Settings > Apps & notifications > Notifications. To view app notifications, touch Settings > Apps & notifications > App info, and then select an app. 36 Settings Setting App Notifications Configure the notifications settings for a specific app. 1. Go to Settings. 2. Touch Notifications > App settings. By default, the Most recent apps display on the App notifications screen. 3. Touch the drop-down menu and select one of the following: · Most recent · Most frequent · All apps · Turned off 4. Toggle app notification settings on and off. 5. Touch the app name to access further notification options. Options vary depending on the app. Viewing Notifications 1. Go to Settings. 2. Touch Apps & Notifications. 3. Scroll down to Notifications to view how many apps have notifications turned off. Controlling Lock Screen Notifiations Control whether notifications can be seen when the device is locked. 1. Go to Settings. 2. Notifications > Notifications on lock screen and select one of the following: · Show alerting and silent notifications (default) · Show alerting notifications only · Don't show notifications. 37 Applications Applications Apart from the standard pre-installed Android apps, the device comes with Zebra apps installed. This section lists and explains the Zebra apps on the device. Installed Applications Apart from the standard pre-installed Android applications, the following table lists Zebra-specific applications installed on the device. Table 7 Apps Item Description Bluetooth Pairing Utility - Use to pair a Zebra Bluetooth scanner with the device by scanning a barcode. DataWedge - Enables data capture using the imager. DisplayLink Presenter - Use to present the device screen onto a connected monitor. License Manager - Use to manage software licenses on the device. RxLogger - Use to diagnose device and app issues. Camera - Take photos or record videos. StageNow - Allows the device to stage a device for initial use by initiating the deployment of settings, firmware, and software. 38 Applications Table 7 Apps (Continued) Item Description VoD - The Video on Device basic app provides a how-to video for proper device cleaning. For Video on Device licensing information, contact [email protected]. Wireless Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area and display network stats, such as coverage hole detection or AP in the vicinity. Refer to the Worry Free Wi-Fi Analyzer Administrator Guide for Android. Only available with Mobility DNA Enterprise License. Zebra Bluetooth Settings - Use to configure Bluetooth logging. Zebra Data Services - Use to enable or disable Zebra Data Services. Some options are set by the system administrator. Zebra Showcase - Provides a way to experience and learn about Zebra's new or existing capabilities. Accessing Apps Access all apps installed on the device using the APPS window. 1. On the Home screen, swipe up from the bottom of the screen. 2. Slide the APPS window up or down to view more app icons. 3. Touch an icon to open the app. Viewing Recent Apps Use the shortcut to view and access recently used apps. 1. Touch . Recently used apps display, with the most recent apps on the right. 2. Swipe your finger right to view all recently-used apps. 3. Swipe up on an app to force close the app and remove it from the list. 4. Touch an icon to open an app, or touch to return to the current screen. DataWedge Demonstration Use DataWedge Demonstration (DWDemo) to demonstrate data capture functionality. To configure DataWedge, refer to techdocs.zebra.com/datawedge/. NOTE: DataWedge is enabled on the Home screen. To disable this feature, go to the DataWedge settings and disable the Launcher profile. 39 Applications DataWedge Demonstration Icons These icons display DataWedge information. Table 8 DataWedge Demonstration Icons Item Icon Description Illumination Imager illumination is on. Touch to turn illumination off. Illumination Imager illumination is off. Touch to turn illumination on. Data Capture Data Capture Data Capture Scan Mode The data capture function is through the internal imager. An RS6000 Bluetooth imager is connected. An RS6000 Bluetooth imager is not connected. Imager is in picklist mode. Touch to change to normal scan mode. Scan Mode Imager is in normal scan mode. Touch to change to picklist mode. Menu Opens a menu to view the application information or to set the application DataWedge profile. RxLogger Utility RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running. Logs and RxLogger Utility features are accessed using Main Chat Head. Initiating the Main Chat Head 1. Open RxLogger. 2. Touch > Toggle Chat Head. The Main Chat Head icon appears on the screen. 3. Touch and drag the Main Chat Head icon to move it around the screen. Removing the Main Chat Head 1. Touch and drag the icon. A circle with an X appears. 2. Move the icon over the circle and then release. 40 Applications Viewing Logs 1. Touch the Main Chat Head icon. The RxLogger Utility screen displays. 2. Touch a log to open it. Open many logs with each displaying a new Sub Chat Head. 3. If necessary, scroll left or right to view additional Sub Chat Head icons. 4. Touch a Sub Chat Head to display the log contents. Removing a Sub Chat Head Icon · To remove a Sub Chat Head icon, press and hold the icon until it disappears. Backing Up In Overlay View RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default contains all the RxLogger logs stored in the device. The Backup icon is always available in Overlay View. 1. Touch . The Backup dialog box appears. 2. Touch Yes to create the backup. 41 Data Capture Data Capture This section provides information for capturing barcode data from using various devices. The following scanners are supported on the device: · Camera · DS3678 · DS8178 · LI3678 · RS2100 · RS507 · RS507x · RS5100 · RS6000 · RS6100 · SE4720 ZFLX scanner NOTE: One one wired scanner can connect to the device at a time. The Z-Flex scanner is a wired scanner. Scanning Considerations Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it. However, consider the following to optimize scanning performance: · Range -- Scanners decode optimally over a particular working range -- minimum and maximum distances from the barcode. This range varies according to barcode density and scanning device optics. Scan within range for quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner closer and further away to find the right working range for the barcodes being scanned. · Angle -- Scanning angle is important for quick decodes. When the illumination/flash reflects directly back into the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode so that the beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within. 42 Data Capture · Hold the device farther away for larger symbols. · Move the device closer for symbols with bars that are close together. NOTE: Scanning procedures depend on the app and device configuration. An app may use different scanning procedures from the one listed above. Scanning with the Camera Use the internal camera to capture barcode data. NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the scanner to decode barcode data and display the barcode content. NOTE: The integrated camera is intended for light-duty barcode scanning. For heavy-duty scanning, 100 or more scans per day, use a compatible Zebra scanner such as the Z-Flex. To scan with the internal camera: 1. Launch a scanning application. 2. Bring the barcode in front of the camera. 3. Move the barcode until it is visible on the screen. The scanning distance is 20-30 cm (7.87-11.81 in.) from the screen. 4. The captured data appears in the text field. DataWedge DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code. It runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is converted to keystrokes and sent to the target application as if it was typed on the keypad. DataWedge allows any app on the device to get data from input sources such as a barcode scanner, MSR, RFID, voice, or serial port and manipulate the data based on options or rules. Configure DataWedge to: · Provide data capture services from any app. · Use a particular scanner, reader, or other peripheral devices. · Properly format and transmit data to a specific app. To configure DataWedge, refer to techdocs.zebra.com/datawedge/. Enabling DataWedge This procedure provides information on how to enable DataWedge on the device. 1. Swipe up from the bottom of the Home screen and touch . 2. Touch > Settings. 3. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that DataWedge is enabled. 43 Data Capture Disabling DataWedge This procedure provides information on how to disable DataWedge on the device. 1. Swipe up from the bottom of the Home screen and touch . 2. Touch . 3. Touch Settings. 4. Touch DataWedge enabled. Supported Decoders This sections provides the supported decoders for each data capture option. DS3678 Supported Decoders This section lists the supported decoders for the DS3678 scanner. Table 9 DS3678-Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal -- GS1 DataBar Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State X O X X O O O O O O O X O X O O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, -- = Not Supported Default State O X X -- O O O X X O O O O O 44 Data Capture DS8178 Supported Decoders This section lists the supported decoders for the DS8178 Digital scanner. Table 10 DS8178 Digital Scanner-Supported Decoders Decoder Default State Decoder Default State Australian O EAN8 X Postal Aztec X Grid Matrix O Canadian Postal -- GS1 DataBar X Chinese 2 of 5 O GS1 DataBar X Expanded Codabar X GS1 DataBar O Limited Code 11 O GS1 Datamatrix O Code 128 X GS1 QRCode O Code 39 X HAN XIN -- Code 93 O Interleaved 2 O of 5 Composite AB O Japanese O Postal Composite C O Korean 3 of 5 O Discrete 2 of 5 O MAIL MARK X Datamatrix X Matrix 2 of 5 O Dutch Postal O Maxicode X DotCode O MicroPDF O EAN13 X MicroQR O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, -- = Not Supported LI3678 Supported Decoders This section lists the supported decoders for the LI3678 scanner. Table 11 LI3678-Supported Decoders Decoder Default State Decoder Australian Postal -- EAN8 Aztec -- Grid Matrix Canadian Postal -- GS1 DataBar Default State Decoder X MSI O PDF417 X QR Code Default State O X X -- O O O X X O O O O O Default State O -- -- 45 Data Capture Table 11 LI3678-Supported Decoders (Continued) Decoder Default State Decoder Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Code 93 O Interleaved 2 of 5 Composite AB -- Japanese Postal Composite C -- Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix -- Matrix 2 of 5 Dutch Postal -- Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State X O -- -- O O -- O -- O -- -- -- Decoder Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Default State -- O O -- X X O -- -- -- -- Key: X = Enabled, O = Disabled, -- = Not Supported RS2100/RS5000X Supported Decoders This section lists the supported decoders for the RS2100 and RS5000X Wearable Scanner. Table 12 RS2100 and RS5000X Supported Decoders Decoder Default State Decoder Default State Australian O EAN8 X Postal Aztec X Grid Matrix O Canadian Postal O GS1 DataBar X Chinese 2 of 5 O GS1 DataBar X Expanded Codabar X GS1 DataBar X Limited Code 11 O GS1 Datamatrix O Code 128 X GS1 QRCode O Code 39 X HAN XIN O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA Default State O X X O O O O X 46 Data Capture Table 12 RS2100 and RS5000X Supported Decoders (Continued) Decoder Default State Decoder Default State Code 93 X Interleaved 2 X of 5 Composite AB O Japanese O Postal Composite C O Korean 3 of 5 O Discrete 2 of 5 O MAIL MARK O Datamatrix X Matrix 2 of 5 O Dutch Postal O Maxicode O DotCode O MicroPDF O EAN13 X MicroQR X Decoder UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, - = Not Supported RS507/RS507x Supported Decoders This section lists the supported decoders for the RS507/RS507x Ring Scanner. Default State X O O O O O Table 13 RS507/RS507x Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal - GS1 DataBar Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 O HAN XIN Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode Default State X O X X O O O O O X Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Default State O X X O O O O X X O O O O O 47 Data Capture Table 13 RS507/RS507x Supported Decoders (Continued) Decoder Default State Decoder Default State DotCode O MicroPDF O EAN13 X MicroQR O Decoder Key: X = Enabled, O = Disabled, - = Not Supported SE4720 Internal Imager Supported Decoders This section lists the supported decoders for the SE4720 internal imager. Table 14 SE4720 Internal Imager-Supported Decoders Decoder Default State Decoder Default State Australian O EAN8 X Postal Aztec X Grid Matrix O Canadian Postal O GS1 DataBar X Chinese 2 of 5 O GS1 DataBar X Expanded Codabar X GS1 DataBar O Limited Code 11 O GS1 Datamatrix O Code 128 X GS1 QRCode O Code 39 X HAN XIN O Code 93 O Interleaved 2 O of 5 Composite AB O Japanese O Postal Composite C O Korean 3 of 5 O Discrete 2 of 5 O MAIL MARK X Datamatrix X Matrix 2 of 5 O Dutch Postal O Maxicode X DotCode O MicroPDF O EAN13 X MicroQR O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, - = Not Supported Default State Default State O X X O O O O X X O O O O O 48 Data Capture RS5100 Supported Decoders This section lists the supported decoders for the RS5100 Ring Scanner. Table 15 RS5100-Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal O GS1 DataBar Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State X O X X O O O O O O O X O X O O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, - = Not Supported RS6000 Supported Decoders This section lists the supported decoders for the RS6000 Ring Scanner. Table 16 RS6000-Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal O GS1 DataBar Default State Decoder X MSI O PDF417 X QR Code Default State O X X O O O O X X O O O O O Default State O X X 49 Data Capture Table 16 RS6000-Supported Decoders (Continued) Decoder Default State Decoder Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State X O O O O O O O X O X O O Decoder Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, - = Not Supported RS6100 Supported Decoders Lists the supported decoders for the RS6100 Ring Scanner. Default State O O O O X X O O O O O Table 17 RS6100 Supported Decoders Decoder Default State Decoder Australian Postal O EAN8 Aztec X Grid Matrix Canadian Postal O GS1 DataBar Chinese 2 of 5 O GS1 DataBar Expanded Codabar X GS1 DataBar Limited Code 11 O GS1 Datamatrix Code 128 X GS1 QRCode Code 39 X HAN XIN Default State X O X X O O O O Decoder MSI PDF417 QR Code Decoder Signature TLC 39 Trioptic 39 UK Postal UPCA Default State O X X O O O O X 50 Data Capture Table 17 RS6100 Supported Decoders (Continued) Decoder Default State Decoder Code 93 O Interleaved 2 of 5 Composite AB O Japanese Postal Composite C O Korean 3 of 5 Discrete 2 of 5 O MAIL MARK Datamatrix X Matrix 2 of 5 Dutch Postal O Maxicode DotCode O MicroPDF EAN13 X MicroQR Default State O O O X O X O O Decoder UPCE0 UPCE1 US4state US4state FICS US Planet US Postnet Key: X = Enabled, O = Disabled, - = Not Supported Default State X O O O O O 51 Wireless Wireless WLAN This section provides information on the wireless features of the device. · Wireless Local Area Network (WLAN) · Bluetooth · Cast · Near Field Communications (NFC) Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building. Before using the device on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly configured to enable this communication. Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches, Radius servers, etc.) for instructions on how to set up the infrastructure. Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Network & Internet settings to configure the device to match the security scheme. The device supports the following WLAN security options: · None · Enhanced Open · Open · Wireless Equivalent Privacy (WEP) · Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK) · WPA3-Personal 52 Wireless · WPA/WPA2 - Enterprise · Protected Extensible Authentication Protocol (PEAP) · Transport Layer Security (TLS) · Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP), MSCHAP, MSCHAPv2, and GTC authentication. · Password (PWD). · Extensible Authentication Protocol Method for Subscriber Identity Module (SIM). · Extensible Authentication Protocol Method for Authentication and Key Agreement (AKA). · Improved Extensible Authentication Protocol Method for Authentication and Key Agreement (AKA'). · Lightweight Extensible Authentication Protocol (LEAP). · WPA3-Enterprise 192-bit · WPA3 - Enterprise · Protected Extensible Authentication Protocol (PEAP) · Transport Layer Security (TLS) · Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP), MSCHAP, MSCHAPv2, and GTC authentication. · Password (PWD). · Extensible Authentication Protocol Method for Subscriber Identity Module (SIM). · Extensible Authentication Protocol Method for Authentication and Key Agreement (AKA). · Improved Extensible Authentication Protocol Method for Authentication and Key Agreement (AKA'). · Lightweight Extensible Authentication Protocol (LEAP). The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status. Connecting to a Wi-Fi Network Most of the device's functionality requires an internet connection. Connect to an available Wi-Fi network to use the device features. 1. Go to Settings. 2. Touch Network & internet. 3. Touch Internet to open the Internet screen. The device searches for WLANs in the area and lists them. 4. Scroll through the list and select the desired WLAN network. 5. For open networks, touch the profile once or press and hold and then select Connect or for secure networks, enter the required password or other credentials, then touch Connect. See the system administrator for more information. The device obtains a network address and other required information from the network using the dynamic host configuration protocol (DHCP). To configure the device with a fixed internet protocol (IP) address, see Configuring the Device to Use a Static IP Address. 6. In the Wi-Fi setting field, Connected appears, indicating that the device is connected to the WLAN. 53 Wireless Wi-Fi Version When the device is connected to a Wi-Fi network, the Wi-Fi icon on the Status bar indicates the Wi-Fi network version. Table 18 Wi-Fi Version Icons Icon Description Connected to Wi-Fi 6, the 802.11ax standard. Connected to Wi-Fi 5, the 802.11ac standard. Connected to Wi-Fi 4, the 802.11n standard. Removing a Wi-Fi Network Remove a remembered or connected Wi-Fi network. 1. Go to Settings. 2. Touch Network & Internet. 3. Touch Internet. 4. Touch the name of the network. 5. Touch FORGET. WLAN Configuration This section provides information on configuring Wi-Fi settings. Configuring a Secure Wi-Fi Network Add a Wi-Fi network on the device to connect to the internet. 1. Go to Settings. 2. Touch Network & Internet. 3. Touch Internet. 4. Slide the switch to the ON position. The device searches for WLANs in the area and lists them on the screen. 5. Scroll through the list and select the desired WLAN network. 6. Touch the desired network. If network security is Open, the device automatically connects to the network. For all other network security, a dialog box appears. 7. If network security is WPA/WPA2-Personal, or WEP, enter the required password and then touch Connect. 8. If network security is WPA/WPA2-Personal, WPA3-Personal, or WEP, enter the required password and then touch Connect. 54 Wireless 9. If network security is WPA/WPA2/WPA3 Enterprise: a) Touch the EAP method drop-down list and select one of the following: · PEAP · TLS · TTLS · PWD · SIM · AKA · AKA' · LEAP b) Fill in the appropriate information. Options vary depending on the EAP method chosen. · When selecting CA certificate, Certification Authority (CA) certificates are installed using the Security settings. · When using the EAP methods PEAP, TLS, or TTLS, specify a domain. · Touch Advanced options to display additional network options. 10. If the network security is WPA3-Enterprise 192-bit: · Touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are installed using the Security settings. · Touch User certificate and select a user certificate. Note: User certificates are installed using the Security settings. · In the Identity text box, enter the username credentials. NOTE: By default, the network Proxy is set to None and the IP settings are set to DHCP. See Configuring for a Proxy Server for setting the connection to a proxy server and Configuring the Device to Use a Static IP Address for setting the device to use a static IP address. 11. Touch Connect. Manually Adding a Wi-Fi Network Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when out of range. 1. Go to Settings. 2. Touch Network & internet > Internet. 3. Slide the Wi-Fi switch to the On position. 4. Scroll to the bottom of the list and select Add network. 5. In the Network name text box, enter the name of the Wi-Fi network. 55 Wireless 6. In the Security drop-down list, set the type of security to: · None · Enhanced Open · WEP · WPA/WPA2-Personal · WPA3-Personal · WPA/WPA2/WPA3-Enterprise · WPA3-Enterprise 192-bit 7. If the network security is None or Enhanced Open, touch Save. 8. If the network security is None, touch Save. 9. If the network security is WEP, WPA3-Personal, or WPA/WPA2-Personal, enter the required password and then touch Save. 10. If the network security is WEP or WPA/WPA2-Personal, enter the required password and then touch Save. NOTE: By default, the network Proxy server is set to None and the IP setting is set to DHCP. See Configuring for a Proxy Server for setting the connection to a proxy server, and Configuring the Device to Use a Static IP Address for setting the device to use a static IP address. 11. If network security is WPA/WPA2/WPA3 Enterprise: a) Touch the EAP method drop-down list and select one of the following: · PEAP · TLS · TTLS · PWD · SIM · AKA · AKA' · LEAP b) Fill in the appropriate information. Options vary depending on the EAP method chosen. · When selecting CA certificate, Certification Authority (CA) certificates are installed using the Security settings. · When using the EAP methods PEAP, TLS, or TTLS, specify a domain. · Touch Advanced options to display additional network options. 12. If the network security is WPA3-Enterprise 192-bit: · Touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are installed using the Security settings. · Touch User certificate and select a user certificate. Note: User certificates are installed using the Security settings. · In the Identity text box, enter the username credentials. 56 Wireless 13. Touch Save. To connect to the saved network, touch and hold on the saved network and select Connect to network. Configuring for a Proxy Server A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other servers. A client connects to the proxy server and requests some service, such as a file, connection, web page, or other resource, available from a different server. The proxy server evaluates the request according to its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is validated by the filter, the proxy provides the resource by connecting to the relevant server and requesting the service on behalf of the client. It is important for enterprise customers to be able to set up secure computing environments within their companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring that the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of security enforcement in corporate firewalls within intranets. 1. Go to Settings. 2. Touch Network & internet > Internet. 3. Slide the Wi-Fi switch to the On position. 4. In the network dialog box, select and touch a network. 5. If configuring the connected network, touch to edit the network details and then touch the down arrow to hide the keyboard. 6. Touch Advanced options. 7. Touch Proxy and select Manual. 8. In the Proxy hostname text box, enter the address of the proxy server. 9. In the Proxy port text box, enter the port number for the proxy server. 10. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the proxy server. Use a comma "," between addresses. Do not use spaces or carriage returns between addresses. 11. If configuring the connected network, touch Save otherwise, touch Connect. 12. Touch Connect. Configuring the Device to Use a Static IP Address By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an Internet protocol (IP) address when connecting to a wireless network. 1. Go to Settings. 2. Touch Network & internet > Internet. 3. Slide the Wi-Fi switch to the On position. 4. In the network dialog box, select and touch a network. 5. If configuring the connected network, touch to edit the network details and then touch the down arrow to hide the keyboard. 6. Touch IP settings and select Static. 57 Wireless 7. In the IP address text box, enter an IP address for the device. 8. If required, in the Gateway text box, enter a gateway address for the device. 9. If required, in the Network prefix length text box, enter the prefix length. 10. If required, in the DNS 1 text box, enter a Domain Name System (DNS) address. 11. If required, in the DNS 2 text box, enter a DNS address. 12. If configuring the connected network, touch Save otherwise, touch Connect. Wi-Fi Preferences Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen, scroll down to the bottom of the screen, and touch Network preferences. · Turn on Wi-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high-quality saved networks. · Notify for public networks - When enabled, notify the user when an open network is available. · Additional settings - Touch to view additional Wi-Fi settings. · Install Certificates - Touch to install certificates. · Wi-Fi Direct - Displays a list of devices available for a direct Wi-Fi connection. Additional Wi-Fi Settings Use Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings, scroll to the bottom of the Wi-Fi screen and touch Network preferences > Additional Settings. NOTE: Additional Wi-Fi settings are for the device, not for a specific wireless network. · Regulatory · Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the currently selected country code. · Region code - Displays the current region code. · Band and Channel Selection · Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only. · Available channels (2.4 GHz) - Touch to display the Available channels menu. Select specific channels and touch OK. · Available channels (5 GHz) - Touch to display the Available channels menu. Select specific channels and touch OK. · Available channels (6 GHz) - Touch to display the Available channels menu. Select specific channels and touch OK. 58 Wireless · Logging · Advanced Logging - Touch to enable advanced logging or change the log directory. · Wireless Logs - Use to capture Wi-Fi log files. · Fusion Logger - Touch to open the Fusion Logger application. This application maintains a history of high level WLAN events which helps to understand the status of connectivity. · Fusion Status - Touch to display live status of WLAN state. Also provides information about the device and connected profile. · Zebra RTT Location · Fusion Location Setting - Logs more detailed location data. Touch to enable. · About · Version - Displays the current version information. Touch the version to display addition version details. Configuring Wi-Fi Direct Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct devices establish their own ad-hoc network when required, letting you see which devices are available and choose which one to connect to. 1. Go to Settings. 2. Touch Network & internet. 3. Touch Internet. 4. Scroll down to the bottom of the screen and touch Network preferences > Wi-Fi Direct The device begins searching for another Wi-Fi Direct device. Bluetooth Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft)) communication and low power consumption. Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks) with other Bluetooth enabled devices such as printers, access points, and other mobile devices. The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare, fitness, security, and home entertainment industries. It provides reduced power consumption and cost while maintaining standard Bluetooth range. Adaptive Frequency Hopping Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work. There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries during critical 802.11b communications. 59 Wireless AFH for Bluetooth consists of four main sections: · Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre- defined channel mask. · Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network. · Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels. · Channel Maintenance - A method for periodically re-evaluating the channels. When AFH is enabled, the Bluetooth radio "hops around" (instead of through) the 802.11b high-rate channels. AFH coexistence allows enterprise devices to operate in any infrastructure. The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5 mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether in open space or closed office space. The Bluetooth radio in this device operates as a Class 1 device power class. The maximum output power is 7.5 mW and the expected range is 30 m (98.4 ft). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether in open space or closed office space. NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required. Security The current Bluetooth specification defines security at the link level. Application-level security is not specified. This allows application developers to define security mechanisms tailored to their specific needs. Link-level security occurs between devices, not users, while application-level security can be implemented on a per-user basis. The Bluetooth specification defines security algorithms and procedures required to authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth while link encryption is optional. Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices and create a link key for them. Entering a common personal identification number (PIN) in the devices being paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack responds with no key when a key is requested (it is up to the user to respond to the key request event). Authentication of Bluetooth devices is based upon a challenge-response transaction. Bluetooth allows for a PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to authenticate the pairing devices. Also, the limited range and fast frequency hopping of the Bluetooth radios make long-distance eavesdropping difficult. Recommendations are: · Perform pairing in a secure environment. · Keep PIN codes private and do not store the PIN codes in the device. · Implement application-level security. 60 Wireless Bluetooth Profiles The device supports the Bluetooth services listed. Table 19 Bluetooth Profiles Profile Service Discovery Protocol (SDP) Serial Port Profile (SPP) Object Push Profile (OPP) Advanced Audio Distribution Profile (A2DP) Audio/Video Remote Control Profile (AVRCP) Personal Area Network (PAN) Human Interface Device Profile (HID) Headset Profile (HSP) Hands-Free Profile (HFP) Phone Book Access Profile (PBAP) Out of Band (OOB) Out of Band (OOB) Out of Band (OOB) Symbol Serial Interface (SSI) File Transfer Profile (FTP) Generic Attribute Profile (GATT) Description Handles the search for known and specific services as well as general services. Allows use of RFCOMM protocol to emulate serial cable connection between two Bluetooth peer devices. For example, connecting the device to a printer. Allows the device to push and pull objects to and from a push server. Allows the device to stream stereo-quality audio to a wireless headset or wireless stereo speakers. Allows the device to control A/V equipment to which a user has access. It may be used in concert with A2DP. Allows the use of Bluetooth Network Encapsulation Protocol to provide L3 networking capabilities over a Bluetooth link. Only PANU role is supported. Allows Bluetooth keyboards, pointing devices, gaming devices and remote monitoring devices to connect to the device. Allows a hands-free device, such as a Bluetooth headset, to place and receive calls on the device. Allows car hands-free kits to communicate with the device in the car. Allows exchange of Phone Book Objects between a car kit and a mobile device to allow the car kit to display the name of the incoming caller; allow the car kit to download the phone book so you can initiate a call from the car display. Allows exchange of information used in the pairing process. Pairing is completed using the Bluetooth radio, but requires information from the OOB mechanism. Using OOB with NFC enables pairing when devices simply get close, rather than requiring a lengthy discovery process. Allows exchange of information used in the pairing process. Pairing is initiated by NFC but completed using the Bluetooth radio. Paring requires information from the OOB mechanism. Using OOB with NFC enables pairing when devices simply get close, rather than requiring a lengthy discovery process. Allows exchange of information used in the pairing process. Pairing is completed using the Bluetooth radio, but requires information from the OOB mechanism. Allows for communication with Bluetooth Imager. Provides the capability to browse, manipulate and transfer files in file system of another system. Uses GOEP as a basis. Provides profile discovery and description services for Bluetooth Low Energy protocol. It defines how attributes are grouped together into sets to form services. 61 Wireless Table 19 Bluetooth Profiles (Continued) Profile Description HID Over GATT Profile (HOGP) Defines the procedures and features used by Bluetooth low energy HID Devices using GATT and Bluetooth HID Hosts using GATT. Scan Parameters Profile (ScPP) Provides devices with information to assist them in managing their connection idle timeout and advertising parameters to optimize for power consumption and/or reconnection latency. Dial Up Networking (DUN) Provides a standard to access the Internet and other dial-up services over Bluetooth. Generic Access Profile (GAP) Use for device discovery and authentication. OBject EXchange (OBEX) Facilitates the exchange of binary objects between devices. Bluetooth Power States The Bluetooth radio is off by default. · Suspend - When the device goes into Sleep mode, the Bluetooth radio stays on. · Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio is not turned off when the device is connected to a Bluetooth headset or hearing device. Bluetooth Radio Power Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity. NOTE: To achieve optimal battery life, turn off radios when not in use. Enabling Bluetooth 1. Swipe down from the Status bar to open the Notification panel. 2. Touch to turn Bluetooth on. Disabling Bluetooth 1. Swipe down from the Status bar to open the Notification panel. 2. Touch to turn Bluetooth off. Using a Bluetooth Headset Use a Bluetooth headset for audio communication when using an audio-enabled app. See Bluetooth for more information on connecting a Bluetooth headset to the device. Set the volume appropriately before putting on the headset. When a Bluetooth headset is connected, the speakerphone is muted. 62 Wireless Unpairing a Bluetooth Device Unpairing a Bluetooth device erases all pairing information. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the Paired Devices list, touch next to the device name. 4. Touch FORGET. Selecting Profiles on the Bluetooth Device Some Bluetooth devices have multiple profiles. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the Paired Devices list, touch next to the device name. 4. Turn on or off a profile to allow the device to use that profile. Connecting to a Bluetooth Device Once paired, connect to a Bluetooth device. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. In the list, touch the unconnected Bluetooth device. When connected, Connected appears below the device name. Changing the Bluetooth Name By default, the device has a generic Bluetooth name that is visible to other devices when connected. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Bluetooth. 3. If Bluetooth is not on, move the switch to turn Bluetooth on. 4. Touch Device name. 5. Enter a name and touch RENAME. Discovering Bluetooth Device(s) The device can receive information from discovered devices without pairing. However, once paired, the device and a paired device exchange information automatically when the Bluetooth radio is on. 1. Ensure that Bluetooth is enabled on both devices. 2. Ensure that the Bluetooth device to discover is in discoverable mode. 3. Ensure that the two devices are within 10 m (32.8 ft) of one another. 4. Swipe down from the Status bar to open the Quick Access panel. 63 Wireless 5. Touch and hold Bluetooth. 6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area and displays them under Available devices. 7. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears. 8. Touch Pair on both devices. 9. The Bluetooth device is added to the Paired devices list and a trusted ("paired") connection is established. Cast Use Cast to mirror the device screen on a Miracast enabled wireless display. 1. Go to Settings. 2. Touch Connected devices > Connection preferences > Cast. 3. Touch > Enable wireless display. The device searches for nearby Miracast devices and lists them. 4. Touch a device to begin casting. Near Field Communications NFC/HF RFID is a short-range wireless connectivity technology standard that enables a secure transaction between devices when they are within proximity of one another. The technology is based on ISO/IEC 14443 type A and B (proximity), ISO/IEC 15693 (vicinity), and FeliCa standards, using the HF 13.56 MHz unlicensed band. NOTE: A Mobility DNA Enterprise License is required to pair and connect Zebra ring scanners. The device supports the following operating modes: · Reader mode · Card Emulation mode. Using NFC, the device can: · Read contactless cards, such as contactless tickets, ID cards, and ePassport. · Read and write information to contactless cards, such as SmartPosters and tickets, as well as devices with an NFC interface, such as vending machines. · Read information from supported medical sensors. · Pair with supported Bluetooth devices such as printers (for example, ZQ5x, ZD5x), ring scanners (for example, RS6000), and headsets (for example, HS3100). · Exchange data with another NFC device. · Emulate contactless cards such as a payment or ticket. · Emulate contactless cards such as a payment, ticket, or SmartPoster. The device's NFC antenna is positioned to read NFC cards placed in the center of the screen. 64 Wireless Advanced NFC Settings Improve NFC performance or increase battery life by selecting which NFC features to use on the device. · Card Detection Mode - Select a card detection mode. · Low - Increases battery life by lowering the NFC detection speed. · Hybrid - Provides a balance between NFC detection speed and battery life (default). · Standard - Provides the optimal NFC detection speed, but reduces battery life. · Supported Card Technology - Select an option to detect only one NFC tag type, increasing battery life, but reducing detection speed. · All (Default) - Detects all NFC tag types. · ISO 14443 Type A · ISO 14443 Type B · FeliCa · ISO 15693 · NFC Debug Logging - Use to enable or disable debug logging for NFC. · Other NFC settings available with Zebra administrator tools (CSP) - Allows configuration of additional Enterprise NFC Settings through staging tools and Mobile Device Management (MDM) solutions with an MX version that supports the Enterprise NFC Settings Configuration Service Provider (CSP). For more information on using the Enterprise NFC Settings CSP, refer to: techdocs.zebra.com. 65 Accessories Accessories This section provides information for using the accessories for the device. Accessories List For a complete list of the accessories available for the device, go tozebra.com/kc50 and select the Accessories tab. Connecting the Z-Flex Scanner and Light Bar The optional Z-Flex scanner and light bar accessories enhance the device's usability applications. The scanner adds barcode scanning capability while the light bar provides quick visual feedback about the device based on app specifications. 1. Determine the desired position for the accessories. The modular design allows you to pick any one of the accessory ports to install the accessories. 2. Insert the MC18 removal tool in the accessory cover slot, and push the cover off of the device. 3. Align the connector with the port. 4. Press the accessory firmly until the connector is in place. 66 Accessories 5. Secure the captive M2 screws with a Philips head screwdriver. 6. Repeat this process for all accessories. Open a relevant app, such as DWDemo, to ensure that the accessories are powered and functioning. The Light bar behavior depends on the app and its settings. Touch Display TD50 The TD50 is a monitor that accepts display data from a host device. It is an interactive device that accepts touch input from users. TD50 Features This section lists the features of the TD50. Figure 5 TD50 Rear View with Back Cover Removed Features 2 3 1 65 4 7 1 Table 21 Rear View Features Number Item 1 VESA-compliant mounting inserts Description M4 threaded inserts - 100 mm (3.94 in.) and 75 mm (2.95 in.) squares. 67 Accessories Table 21 Rear View Features (Continued) Number Item 2 USB-C Port 3 USB-C Display Port 4 Power LED 5 Power button 6 Brightness control buttons 7 Touch screen Description Accepts power if the source device is insufficient to power the device. NOTE: The KC50 provides sufficient power through the DP port. Accepts power and display information. Displays device power status. Turns display on and off. Increases and decreases screen brightness. Displays input from the host device and accepts touch input. Connecting the TD50 The TD50 connects to the KC50 for a dual display configuration. 1. Connect a USB-C cable to the USB-C port on the KC50. 2. Connect the other end of the USB-C cable to the display input from the host device. port of the TD50. This port provides power and IMPORTANT: The TD50 screen will not turn on if the USB-C cable is connected to the wrong port. Ensure the cable is connected to the display port. NOTE: Use proper cable management and tie-down practices in your installation to ensure the cables are not pulled out during final assembly and normal use. 68 Application Deployment Application Deployment This section provides steps on device security, app development, and app management. It also provides instructions for installing apps and updating the device software. NOTE: Ensure that the date is set correctly before installing certificates or when accessing secure websites. Android Security The device implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust). NOTE: Ensure the date is set correctly before installing certificates or when accessing secure web sites. Secure Certificates If the VPN or Wi-Fi networks rely on secure certificates, obtain the certificates and store them in the device's secure credential storage before configuring access to the VPN or Wi-Fi networks. If downloading the certificates from a web site, set a password for the credential storage. The device supports X.509 certificates saved in PKCS#12 key store files with a .p12 extension (if key store has a .pfx or other extension, change to .p12). The device also installs any accompanying private key or certificate authority certificates contained in the key store. Installing a Secure Certificate If required by the VPN or Wi-Fi network, install a secure certificate on the device. 1. Copy the certificate from the host computer to the root of the microSD card or the device's internal memory. 2. Copy the certificate from the host computer to the root of the device's internal memory. 3. Touch Security > Encryption & credentials. 4. Touch Install a certificate. 5. Navigate to the location of the certificate file. 69 Application Deployment 6. Touch the filename of the certificate to install. 7. If prompted, enter the password for credential storage. If a password has not been set for the credential storage, enter a password for it twice, and then touch OK. 8. If prompted, enter the certificate's password and touch OK. 9. Enter a name for the certificate and in the Credential use drop-down, select VPN and apps or Wi-Fi. 10. Touch OK. Configuring Credential Storage Settings Configure credential storage from the device settings. 1. Go to Settings. 2. Touch Security > More security settings > Encryption & credentials. 3. Select an option. · Touch Trusted credentials to display the trusted system and user credentials. · Touch User credentials to display user credentials. · Touch Install from storage to install a secure certificate from the microSD card or internal storage. · Touch Clear credentials to delete all secure certificates and related credentials. Android Development Tools Development tools for Android include Android Studio, EMDK for Android, and StageNow. Android Development Workstation Android development tools are available at developer.android.com. To start developing applications for the device, download Android Studio. Development can take place on a Microsoft® Windows®, Mac® OS X®, or Linux® operating system. Applications are written in Java or Kotlin, but compiled and executed in the Dalvik virtual machine. Once the Java code is compiled cleanly, the developer tools make sure the application is packaged properly, including the AndroidManifest.xml file. Android Studio contains a full featured IDE as well as SDK components required to develop Android applications. Enabling Developer Options The Developer options screen sets development-related settings. By default, the Developer Options are hidden. 1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Tap Build number seven times. The message You are now a developer! appears. 70 Application Deployment 5. Touch Back. 6. Touch System > Developer options. 7. Slide the USB debugging switch to the ON position. EMDK for Android EMDK for Android provides developers with tools to create business applications for enterprise mobile devices. It is designed for use with Google's Android Studio and includes Android class libraries such as Barcode, sample applications with source code, and the associated documentation. EMDK for Android allows applications to take full advantage of the capabilities that Zebra devices have to offer. It embeds Profile Manager technology within Android Studio IDE, providing a GUI-based development tool designed specifically for Zebra devices. This allows fewer lines of code, resulting in reduced development time, effort, and errors. For more information, go to techdocs.zebra.com. StageNow for Android StageNow is Zebra's next-generation Android Staging Solution built on the MX platform. It allows quick and easy creation of device profiles and can deploy to devices simply by scanning a barcode or reading a tag. The StageNow Staging Solution includes the following components: · The StageNow Workstation tool installs on the staging workstation (host computer) and lets the administrator easily create staging profiles for configuring device components, and perform other staging actions such as checking the condition of a target device to determine suitability for software upgrades or other activities. The StageNow Workstation stores profiles and other created content for later use. · The StageNow Client resides on the device and provides a user interface for the staging operator to initiate staging. The operator uses one or more of the desired staging methods (print and scan a barcode or read an NFC tag) to deliver staging material to the device. For more information, go to techdocs.zebra.com. GMS Restricted GMS Restricted mode deactivates Google Mobile Services (GMS). All GMS apps are disabled on the device and communication with Google (analytics data collection and location services) is disabled. Use StageNow to disable or enable GMS Restricted mode. After a device is in GMS Restricted mode, enable and disable individual GMS apps and services using StageNow. To ensure GMS Restricted mode persists after an Enterprise Reset, use the Persist Manager option in StageNow. For more information on StageNow, go to techdocs.zebra.com. ADB USB Setup To use the ADB, install the development SDK on the host computer then install the ADB and USB drivers. Before installing the USB driver, make sure that the development SDK is installed on the host computer. Go to developer.android.com/sdk/index.html for details on setting up the development SDK. 71 Application Deployment The ADB and USB drivers for Windows and Linux are available on the Zebra Support Central web site at zebra.com/support. Download the ADB and USB Driver Setup package. Follow the instructions with the package to install the ADB and USB drivers for Windows and Linux. Enabling USB Debugging By default, USB debugging is disabled. 1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Tap Build number seven times. The message You are now a developer! appears. 5. Touch Back. 6. Touch System > Developer options. 7. Slide the USB debugging switch to the ON position. 8. Touch OK. 9. Connect the device to the host computer using the Rugged Charge/USB Cable. The Allow USB debugging? dialog box appears on the device. If the device and host computer are connected for the first time, the Allow USB debugging? dialog box with the Always allow from this computer check box displays. Select the check box, if required. 10. Touch OK. 11. Touch OK or Allow. 12. On the host computer, navigate to the platform-tools folder and open a command prompt window. 13. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If device number does not appear, ensure that ADB drivers are installed properly. 14. Return to the Home screen. Entering Android Recovery Manually Many of the update methods discussed in this section require putting the device into Android Recovery mode. If you are unable to enter Android Recovery mode through adb commands, use the following steps to manually enter Android Recovery mode. 1. Press and hold the Power button until the menu appears. 2. Touch Restart. 72 Application Deployment 3. Press and hold the volume up button until the device vibrates. The System Recovery screen appears. Application Installation Methods After an application is developed, install the application onto the device using one of the supported methods. · USB drive · USB connection · Android Debug Bridge · microSD Card · Mobile device management (MDM) platforms that have application provisioning. Refer to the MDM software documentation for details. Installing Applications using a USB Drive Use a USB drive to install applications on the device. IMPORTANT: USB Drive must have FAT32 format. 1. Plug the USB drive into the USB port on the host computer. 2. On the host computer, open a file explorer application. 3. Copy the application APK file from the host computer to the USB drive. CAUTION: Follow the host computer's instructions to eject the USB drive correctly to avoid losing information. 4. Eject the USB drive from the host computer. 5. Plug the USB drive into the USB port on the device. 6. Swipe the screen up and select to view files on the USB drive. 7. Touch General USB drive. 8. Locate the application APK file. 9. Touch the application file. 10. Touch Continue to install the app or Cancel to stop the installation. 11. To confirm installation and accept what the application affects, touch Install otherwise, touch Cancel. 12. Touch Open to open the application or Done to exit the installation process. The application appears in the App list. 13. Disconnect the USB drive from the host computer. 73 Application Deployment Installing Applications Using the USB Connection Use the USB connection to install applications onto the device. CAUTION--PRODUCT DAMAGE: When connecting the device to a host computer and mounting the microSD card, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. 1. Connect the device to a host computer using the USB-C cable. 2. On the device, pull down the Notification panel and touch Charging this device via USB. By default, No data transfer is selected. 3. Touch File Transfer. 4. On the host computer, open a file explorer application. 5. On the host computer, copy the application APK file from the host computer to the device. CAUTION--PRODUCT DAMAGE: Carefully follow the host computer's instructions to unmount the microSD card and disconnect USB devices correctly to avoid losing information. 6. Disconnect the device from the host computer. 7. Swipe the screen up and select to view files on the microSD card or Internal Storage. 8. Locate the application APK file. 9. Touch the application file. 10. Touch Continue to install the app or Cancel to stop the installation. 11. To confirm installation and accept what the application affects, touch Install. Otherwise, touch Cancel. 12. Touch Open to open the application or Done to exit the installation process. The application appears in the App list. Installing Applications Using the Android Debug Bridge Use the USB connection to install applications onto the device. CAUTION--PRODUCT DAMAGE: When connecting the device to a host computer and mounting the microSD card, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. 1. Ensure that the ADB drivers are installed on the host computer. 2. Connect the device to a host computer using a USB cable. 3. Go to Settings. 4. Touch System > Developer options. 5. Enable Developer options. 6. Slide the USB debugging switch to the ON position. 7. Touch OK. 8. If the device and host computer are connected for the first time, the Allow USB debugging? dialog box with the Always allow from this computer check box displays. Select the check box, if required. 9. Touch OK or Allow. 74 Application Deployment 10. On the host computer, navigate to the platform-tools folder and open a command prompt window. 11. Type adb install <application>. where: <application> = the path and filename of the apk file. 12. Disconnect the device from the host computer. 13. Disconnect the USB-C cable from the device. Installing Applications Using Wireless ADB Use ADB commands to install an application onto the device. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate file to a host computer. IMPORTANT: Note the following: · Ensure that the latest adb files are installed on the host computer. · The device and the host computer must be on the same wireless network. 1. Go to Settings. 2. Touch System > Developer options. IMPORTANT: If Developer options does not appear in the advanced system settings on your device, perform the steps in Enabling Developer Options on page 70. 3. Slide the USB debugging switch to the ON position. 4. At the prompt, tap OK 5. Slide the Wireless debugging switch to the ON position. a) If the device and host computer are connected for the first time, the Allow wireless debugging on this network? dialog box with the Always allow on this network check box displays. Select the check box if required. b) Touch ALLOW. 6. Touch Wireless Debugging. The Wireless debugging screen displays. 7. Note the IP address and Port on the Wireless debugging screen. 8. Touch Pair device with pairing code. The Pair with device dialog box displays. 75 Application Deployment 9. Note the Port on the Pair with device dialog box. It will be different than the one on the Wireless debugging screen. The IP address will be the same. 10. On the host computer, navigate to the platform-tools folder and open a command prompt window. 11. Type adb pair XX.XX.XX.XX:XXXXX where XX.XX.XX.XX:XXXXX is the IP address and port number from the Pair with device dialog box 12. Press Enter. 13. Type the pairing code from the Pair with device dialog box. 14. Press Enter. 15. Type adb connect XX.XX.XX.XX:XXXXX where XX.XX.XX.XX:XXXXX is the IP address and port number from the Wireless debugging screen. 16. Press Enter. The device is now connected to the host computer. 17. Type adb devices. The following displays: List of devices attached device Where XXXXXXXXXXXXXXX is the device number. NOTE: If the device number does not appear, ensure that the ADB drivers are installed properly. 18. Press Enter. 19. Type adb install <file>. where <file> = the path and filename of the apk file. 20. Press Enter. 21. On the host computer, type adb disconnect. Installing Applications Using a microSD Card Use a microSD card to install applications on your device. CAUTION--PRODUCT DAMAGE: When connecting the device to a host computer and mounting the microSD card, follow the host computer's instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. It is strongly recommended that prior to use, you must format the microSD card on the device. 76 Application Deployment 1. Copy the APK file to the root of the microSD card. · Copy the APK file to a microSD card using a host computer (see USB Communication for more information), and then install the microSD card into the device (see Replacing the microSD Card for more information). · Connect the device with a microSD card already installed to the host computer, and copy the .apk file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer. 2. Connect the device to a host computer using USB. 3. Copy the application APK file from the host computer to the microSD card. 4. Remove the microSD card from the host computer. 5. Power off the device. 6. Insert the microSD card into the slot. 7. Power on the device. 8. Swipe the screen up and select to view files on the microSD card. 9. Touch SD card. 10. Locate the application APK file. 11. Touch the application file. 12. Touch Continue to install the app or Cancel to stop the installation. 13. To confirm installation and accept what the application affects, touch Install. Otherwise, touch Cancel. 14. Touch Open to open the application or Done to exit the installation process. The application appears in the App list. Uninstalling an Application Free up device memory by removing unused apps. 1. Go to Settings. 2. On Android 11, touch Apps & notifications. 3. On Android 13, touch Apps. 4. Touch See all apps to view all apps in the list. 5. Scroll through the list to the app. 6. Touch the app. The App info screen displays. 7. Touch Uninstall. 8. Touch OK to confirm. 77 Application Deployment Android System Update System Update packages can contain either partial or complete updates for the operating system. Zebra distributes the System Update packages on the Zebra Support & Downloads website. Perform a system update using either a microSD card or using ADB. Performing a System Update using microSD Card It is strongly recommended that, prior to use, you format the microSD card on the device. Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate System Update package to a host computer. 1. Copy the System Update ZIP file to the root of the microSD card. · Copy the ZIP file to a microSD card using a host computer, and then install the microSD card into the device. See Getting Started for information on installing the microSD card. · Connect the device (with a microSD card already installed) to the host computer, copy the ZIP file to the microSD card, and then disconnect the device from the host computer. 2. Press and hold Power until the menu appears. 3. Touch Restart. 4. Press and hold Volume Up until the device vibrates. The System Recovery screen appears. 5. Press Volume Up and Volume Down to navigate to Apply upgrade from SD card or Apply downgrade from SD card. 6. Press Power. 7. Press Volume Up and Volume Down to navigate to the System Update file. 8. Press Power. The System Update installs, and then the device returns to the Recovery screen. 9. Navigate to Reboot system now and press Enter or Power to reboot the device. Performing a System Update Using ADB Use ADB to perform a system update. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate System Update package to a host computer. 1. Connect the device to a host computer using a USB cable. 2. Go to Settings. 3. Touch System > Developer options. 4. Slide the USB debugging switch to the ON position. 5. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears. 6. Touch OK. 7. On the host computer, navigate to the platform-tools folder and open a command prompt window. 78 Application Deployment 8. Type adb devices The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If the device number does not appear, ensure that the ADB drivers are installed properly. 9. Type adb reboot recovery. 10. Press Enter. The System Recovery screen appears on the device. 11. Press Volume Up and Volume Down to navigate to Apply upgrade from ADB. 12. Press Power. 13. Disconnect the USB cable from the device. Performing a System Update using USB Drive Update the operating system on the device using a USB drive. NOTE: Use the rear USB-C connecter for system updates. WARNING: Do not remove the USB drive during system update. Damage to device can occur. IMPORTANT: USB drive must have FAT32 format. 1. Install the USB drive into the host computer USB port. 2. Copy the System Update zip file to the root of a USB drive. 3. Properly eject the USB drive from host computer and remove the USB drive. 4. Remove the dust cover from the back of the device. 5. Insert the USB drive into the USB port. 6. Press and hold Power until the menu appears. 7. Touch Restart. 8. Press Volume Up and Volume Down to navigate to apply upgrade from USB drive. 9. Press Power 10. Use Volume Up and Volume Down to navigate to the System Update zip file. 11. Press Power. The System Update installs and then the device returns to the Recovery screen. 12. Press Power to reboot the device. 79 Application Deployment Verifying System Update Installation Verify that the system update was successful. 1. Go to Settings. 2. Touch About phone. 3. Scroll down to Build number. 4. Ensure that the build number matches the new system update package file number. Android Enterprise Reset An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (emulated storage), while preserving the contents of the /enterprise folder and its subfolders. Zebra distributes the Enterprise Reset packages on the Zebra Support & Downloads website. Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset. Performing an Enterprise Reset from Device Settings Perform an Enterprise Reset from the device settings. 1. Go to Settings. 2. Touch System > Reset Options > Erase all data (enterprise reset). 3. Touch Erase all data twice to confirm the Enterprise Reset. Performing an Enterprise Reset using a microSD Card It is strongly recommended that, prior to use, you format the microSD card on the device. Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate System Update package to a host computer. 1. Copy the System Update ZIP file to the root of the microSD card. · Copy the ZIP file to a microSD card using a host computer, and then install the microSD card into the device. See Getting Started for information on installing the microSD card. · Connect the device (with a microSD card already installed) to the host computer, copy the ZIP file to the microSD card, and then disconnect the device from the host computer. 2. Press and hold Power until the menu appears. 3. Touch Restart. 4. Press and hold Volume Up until the device vibrates. The System Recovery screen appears. 5. Press Volume Up and Volume Down to navigate to Apply upgrade from SD card. 6. Press Power. 7. Press Volume Up and Volume Down to navigate to the Enterprise Reset file. 80 Application Deployment 8. Press Power. The System Update installs, and then the device returns to the Recovery screen. 9. Press Power to reboot the device. Performing an Enterprise Reset using ADB Perform an Enterprise Reset using ADB. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer. 1. Connect the device to a host computer using a USB cable. 2. Go to Settings. 3. Touch System > Developer options. 4. Slide the USB debugging switch to the ON position. 5. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears. 6. Touch OK. 7. On the host computer, navigate to the platform-tools folder and open a command prompt window. 8. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If the device number does not appear, ensure that the ADB drivers are installed properly. 9. Type adb reboot recovery. 10. Press Enter. The System Recovery screen appears on the device. 11. Press Volume Up and Volume Down to navigate to Apply upgrade from ADB. 12. Press Power. 13. On the host computer command prompt window type adb sideload <file> where: <file> = the path and filename of the zip file. 14. Press Enter. The Enterprise Reset package installs and then the System Recovery screen appears on the device. 15. Navigate to Reboot system now and press the Enter key or Power button to reboot the device. 16. Press Power to reboot the device. 17. Disconnect the USB cable from the device. 81 Application Deployment Performing an Enterprise Reset using a USB Drive Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer. 1. Copy the Enterprise Reset zip file to the root of the USB drive. · Copy the zip file to a USB drive using a host computer and then install the USB drive into the device. · Connect the device with a USB drive already installed to the host computer and copy zip file to the USB drive. Disconnect the device from the host computer. 2. Press and hold Power until the menu appears. 3. Touch Restart. 4. Press and hold Power until the Zebra boot screen appears. The Android Recovery screen appears. 5. Press Volume Up and Volume Down to navigate to the Enterprise Reset file. 6. Press Power. The Enterprise Reset occurs and then the device returns to the Recovery screen. 7. Press Power. Android Factory Reset A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a previous operating system version, re-install that operating system image. Zebra distributes the Factory Reset packages on the Zebra Support & Downloads website. Performing a Factory Reset Using microSD Card Perform a Factory Reset using a microSD card. Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer. 1. Copy the Factory Reset zip file to the root of the microSD card. · Copy the zip file to a microSD card using a host computer and then installing the microSD card into the device. See Getting Started for more information. · Connect the device with a microSD card already installed to the host computer, copy zip file to the microSD card, and then disconnect the device from the host computer. 2. Press and hold Power until the menu appears. 3. Touch Restart. 4. Press and hold Volume Up until the device vibrates. The System Recovery screen appears. 5. Press Volume Up and Volume Down to navigate to Apply upgrade from SD card or Apply downgrade from SD card. 6. Press Power. 82 Application Deployment 7. Press Volume Up and Volume Down to navigate to the Factory Reset file. 8. Press Power. The Factory Reset occurs, and then the device returns to the Recovery screen. 9. Navigate to Reboot system now and press the Enter key or Power button to reboot the device. Performing a Factory Reset using ADB Perform a factory reset using ADB. Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer. 1. Connect the device to a host computer using a USB-C cable. 2. Go to Settings. 3. Touch System > Developer options. 4. Slide the USB debugging switch to the ON position. 5. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears. 6. Touch OK. 7. On the host computer, navigate to the platform-tools folder and open a command prompt window. 8. Type adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device Where XXXXXXXXXXXXXXX is the device number. NOTE: If the device number does not appear, ensure that the ADB drivers are installed properly. 9. Type adb reboot recovery. 10. Press Enter. The System Recovery screen appears on the device. 11. Press Volume Up and Volume Down to navigate to Apply upgrade from ADB or Apply downgrade from ADB. 12. Press Power. 13. On the host computer command prompt window typeadb sideload <file>. where: <file> = the path and filename of the zip file. 14. Press Power. The Factory Reset package installs, and then the System Recovery screen appears on the device. 15. Press Power to reboot the device. 16. Disconnect the USB-C cable from the device. 83 Application Deployment Performing a Factory Reset using a USB Drive Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer. 1. Copy the Factory Reset zip file to the root of the USB drive. · Copy the zip file to a USB drive using a host computer and then installing the USB drive into the device. · Connect the device with a USB drive already installed to the host computer and copy the zip file to the USB drive. Disconnect the device from the host computer. 2. Press and hold Power until the menu appears. 3. Touch Restart. The device resets. 4. Press and hold Volume Up while the device restarts. The System Recovery screen appears. 5. Press Volume Up and Volume Down to navigate to apply update from USB drive. 6. Press Power. 7. Press Volume Up and Volume Down to navigate to the Android Reset file. 8. Press Power. The Factory Reset occurs and then the device returns to the Recovery screen. 9. Press Power. Android Storage The device contains multiple types of file storage. · Random Access Memory (RAM) · On-device Storage · Internal storage · External storage (microSD card) · Enterprise folder. Random Access Memory Executing programs use RAM to store data. Data stored in RAM is lost upon a reset. The operating system manages how applications use RAM. It only allows applications and component processes and services to use RAM when required. It may cache recently used processes in RAM, so they restart more quickly when opened again, but it will erase the cache if it needs the RAM for new activities. The screen displays the amount of used and free RAM. · Performance - Indicates memory performance. · Total memory - Indicates the total amount of RAM available. 84 Application Deployment · Average used (%) - Indicates the average amount of memory (as a percentage) used during the period of time selected (default - 3 hours). · Free - Indicates the total amount of unused RAM. · Memory used by apps - Touch to view RAM usage by individual apps. Viewing Memory View the amount of memory used and free RAM. 1. Go to Settings. 2. Touch System > Developer options. 3. Touch Memory. Internal Storage The device has internal storage. The internal storage content can be viewed and files copied to and from when the device is connected to a host computer. Some applications are designed to be stored on the internal storage rather than in internal memory. Viewing Internal Storage View available and used internal storage on the device. 1. Go to Settings. 2. Touch Storage. It displays the total amount of space on internal storage and amount used. If the device has removable storage installed, touch Internal shared storage to display the amount of internal storage used by apps, photos, videos, audio, and other files. External Storage The device can have a removable microSD card or USB drive. The contents of the removable storage device can be viewed and copied to and from when the device is connected to a host computer. Viewing External Storage Portable storage displays the total amount of space on the installed microSD card or USB drive and the amount used. 1. Go to Settings. 2. Touch Storage. Touch General USB Drive to view the contents of the card. Touch SD card to view the contents of the card. 3. To unmount the microSD card, touch . 4. To unmount the USB drive, touch . 85 Application Deployment Formatting a microSD Card as Portable Storage Format a microSD card as portable storage for the device. 1. Touch SD card. 2. Touch > Storage settings. 3. Touch Format. 4. Touch ERASE & FORMAT. 5. Touch DONE. Formatting a microSD Card as Internal Memory You can format a microSD card as internal memory to increase the actual amount of the device's internal memory. Once formatted, the microSD card can only be read by this device. NOTE: The suggested maximum SD card size is 128 GB when using internal storage. 1. Touch SD card. 2. Touch > Storage settings. 3. Touch Format as internal. 4. Touch ERASE & FORMAT. 5. Touch DONE. Enterprise Folder The Enterprise folder (within internal flash) is a super-persistent storage that is persistent after a reset and an Enterprise Reset. The Enterprise folder is erased during a Factory Reset. The Enterprise folder is used for deployment and device-unique data. The Enterprise folder is approximately 128 MB (formatted). Applications can persist data after an Enterprise Reset by saving data to the enterprise/user folder. The folder is ext4 formatted and is only accessible from a host computer using ADB or from an MDM. Managing Apps Apps use two kinds of memory: storage memory and RAM. Apps use storage memory for themselves and any files, settings, and other data they use. They also use RAM when they are running. 1. Go to Settings. 2. Touch Apps & notifications. 3. Touch See all XX apps to view all apps on the device. 4. Touch > Show system to include system processes in the list. 5. Touch an app, process, or service in the list to open a screen with details about it and, depending on the item, to change its settings, permissions, notifications and to force stop or uninstall it. 86 Application Deployment App Details Apps have different kinds of information and controls. · · Force stop - Stop an app. · Disable - Disable an app. · Uninstall - Remove the app and all of its data and settings from the device. · Notifications - Set the app notification settings. · Permissions - Lists the areas on the device that the app has access to. · Storage & cache - Lists how much information is stored and includes buttons for clearing it. · Mobile data & Wi-Fi - Provides information about data consumed by an app. · Advanced · Screen time - Displays the amount of time the app has displayed on the screen. · Battery - Lists the amount of computing power used by the app. · Open by default - If you have configured an app to launch certain file types by default, you can clear that setting here. · Display over other apps - Allows an app to display on top of other apps. · App details - Provides a link to additional app details on the Play store. · Additional settings in the app - Opens settings in the app. · Modify system settings - Allows an app to modify the system settings. Managing Downloads Files and apps downloaded using the Browser or Email are stored on the microSD card or Internal storage in the Download directory. Use the Downloads app to view, open, or delete downloaded items. 1. Swipe the screen up and touch . 2. Touch > Downloads. 3. Touch and hold an item to delete, and then touch . The item is deleted from the device. 87 Maintenance and Troubleshooting Maintenance and Troubleshooting This section explains how to maintain and troubleshoot the device and accessories. Device Maintenance Follow these guidelines for maintaining the device to maximize its lifespan and reduce wear and tear. · Use a Zebra-approved capacitive compatible stylus intended for use with a touch-sensitive screen. Never use an actual pen, pencil, or other sharp object on the surface of the device's screen. · The touch-sensitive screen of the device is glass. Ensure the device does not fall or sustain a strong impact. · Protect the device from temperature extremes. · Do not store the device in any location that is dusty, damp, or wet. · Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean it with a soft cloth moistened with an approved cleanser. Cleaning Instructions Use caution and avoid damaging the device when using cleaning materials. CAUTION: Always wear eye protection. Read the warning label on alcohol product before using. If you have to use any other solution for medical reasons please contact the Global Customer Support Center for more information. WARNING: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines. Approved Cleaning and Disinfectant Agents Use pre-moistened wipes, and do not allow the liquid cleaner to pool. 100% of the active ingredients in any cleaner must consist of one or some combination of the following: · Isopropyl alcohol · Bleach/sodium hypochlorite (see Important note below) · Hydrogen peroxide · Ammonium chloride 88 Maintenance and Troubleshooting · Mild dish soap IMPORTANT: When using sodium hypochlorite (bleach) based products, always follow the manufacturer's recommended instructions: Use gloves during application and remove the residue afterward with a damp alcohol cloth or a cotton swab to avoid prolonged skin contact while handling the device. Because of the powerful oxidizing nature of sodium hypochlorite, the metal surfaces on the device are prone to oxidation (corrosion) when exposed to this chemical in liquid form (including wipes). If these types of disinfectants come in contact with metal on the device, prompt removal with an alcohol-dampened cloth or cotton swab after the cleaning step is critical. Harmful Ingredients The following chemicals are known to damage the plastics on the device and should not come in contact with the device: acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; aqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform. Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to be harmful to the housing of the device. Special Cleaning Notes Do not handle the device while wearing vinyl gloves containing phthalates. Remove vinyl gloves and wash hands to eliminate any residue left from the gloves. If products containing any of the harmful ingredients listed above are used prior to handling the device, such as a hand sanitizer that contains ethanolamine, hands must be completely dry before handling the device to prevent damage to the device. Cleaning Frequency The cleaning frequency is at the customer's discretion due to the varied environments in which the mobile devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to clean the mobile device to avoid the build-up of particles, which makes the device more difficult to clean later on. For consistency and optimum image capture, it is recommended to clean the camera window periodically especially when used in environments prone to dirt or dust. Cleaning the Device Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, instead gently wipe the unit. Be careful not to let liquid pool around the display window or other places. Before use, allow the unit to air dry. For a thorough cleaning, first remove all accessory attachments, such as the Light bar and ZFLX scanner, from the device and clean them separately. 89 Maintenance and Troubleshooting Display The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking. Housing Thoroughly wipe the housing, including all buttons and triggers, using an approved alcohol wipe. Troubleshooting This section provides information for resetting and troubleshooting the device and accessories. Resetting the Device There are two reset functions: soft reset and hard reset. Performing a Soft Reset Perform a soft reset if applications stop responding. 1. Press and hold Power until the menu appears. 2. Touch Restart. The device reboots. Performing an Enterprise Reset from Device Settings Perform an Enterprise Reset from the device settings. 1. Go to Settings. 2. Touch System > Reset Options > Erase all data (enterprise reset). 3. Touch Erase all data twice to confirm the Enterprise Reset. Troubleshooting the Device The following table includes basic troubleshooting information. Table 22 Troubleshooting the Device Problem Cause Accessories are not working. Insufficient power supplied over PoE Accessories are improperly seated. No power to a USB port when using PoE PSE power class is too low. Solution Use a higher-class PoE injector. Remove and reinsert accessories into the USB-C port, then reset the KC50. Go to zebra.com/techdocs-kc50 to see how to create customized power managmeent restriction. 90 Maintenance and Troubleshooting Table 22 Troubleshooting the Device (Continued) Problem Cause The KC50 turns off unexpectedly. The network switch has demoted the KC50 to sufficient power to the upstream device. The KC50 turns off unexpectedly; the power LED is flashing red. The PSE is not providing sufficient power to the KC50. Barcodes are not decoded when scanned. A scanning application is not loaded. Unreadable barcode. The distance between the exit window and the barcode is incorrect. The KC50 is not programmed to generate a beep. The KC50 is not programmed for the barcode. The display is off. The KC50 is not powered. Data communication with host computer fails to transfer data, or data transfer is incomplete. During data communication over Wi-Fi, no data was transmitted, or transmitted data was incomplete. During data communication over Bluetooth, no data transmitted, or transmitted data was incomplete. A message appears stating the the KC50 memory is full. Communication software was incorrectly installed or configured. The Wi-Fi radio is not on. The devices are too far away from one another. Too many files are stored on the device. Too many applications are installed on the KC50. Solution Reconfigure the system to ensure that the device is upstream of other devices. Verify cabling from the PSE to the KC50 has been field tested by a qualified cable technician to the ANSAI/TIA 568.2-D standard. Load a scanning application on the KC50, or enable DataWedge. See the system administrator. Ensure the symbol is not defaced. Place the barcode within the correct scanning range. If the scanner does not beep on a good decode, set the application to generate a beep on a good decode. Program the KC50 to accept the type of barcode being scanned. Refer to the EMDK or DataWedge applicaton. Ensure the KC50 is plugged into a power source. Press the power button. Perform setup. Turn on the Wi-Fi radio. Move the Bluetooth device within 10 m (32.8 ft.) of the KC50. Delete unused files. If necessary, transfer them to a different device or use a microSD card for additional memory. Remove user-installed applications. Select Storage > FREE UP SPACE > REVIEW RECENT ITEMS. Select the unused program(s) and tap FREE UP. 91 Maintenance and Troubleshooting Table 22 Troubleshooting the Device (Continued) Problem Cause The KC50 cannot find any Bluetooth devices nearby. Too far away from other Bluetooth devices. The Bluetooth device(s) nearby are turned off. The Bluetooth device(s) are not in discoverable mode. Solution Move the Bluetooth device within a range of 10 m (32.8 ft.) of the device. Turn on the Bluetooth device(s). Set the Bluetooth device(s) to discoverable mode. If needed, refer to their user documentation for help. 92 Technical Specifications Technical Specifications For device technical specifications, go to zebra.com/kc50-info and select Full Specifications. SE4720 Decode Distances The following table provides the decode distances for the SE4720 scan engine. Table 23 SE4720 Decode Distances Symbol Density/ Bar Code Type Typical Working Ranges Near Far 4 mil Code 39 8.4 cm (3.3 in.) 22.4 cm (8.8 in.) 5.0 mil Code 128 7.1 cm (2.8 in.) 20.8 cm (8.2 in.) 5 mil Code 39 5.08 cm (2.0 in.) 34.3 cm (13.5 in.) 5 mil PDF417 7.9 cm (3.1 in.) 21.3 cm (8.4 in.) 10 mil Data Matrix 7.4 cm (2.9 in.) 25.7 cm (10.1 in.) 100% UPCA 4.6 cm* (1.8 in.) 66.0 cm (26.0 in.) 20 mil Code 39 5.08 cm* (2.0 in.) 76.2 cm (30.0 in.) 20 mil QR Code 8.1 cm (3.2 in.) 40.1 cm (15.8 in.) *Limited by width of bar code in field of view. Notes: Photographic quality bar code at 15° tilt pitch angle under 30 fcd ambient illumination. Distances measured from front edge of scan engine chassis. 93 Technical Specifications Z-Flex Scanner Specifications The following table lists the Z-Flex scanner's technical specifications. Table 24 Z-Flex Technical Specifications Item Description Dimensions Height: 85 mm (3.35 in.) Width: 43.8 mm (1.72 in.) Width with USB-C: 48.6 mm (1.91 in.) Depth: 21.2 mm (0.83 in.) Depth with screws: 22.7 mm (0.89 in.) Weight 51 g (1.8 lbs) Operating 0°C to 40°C (32°F to 104°F) Temperature Storage -40°C to 70°C (-40°F to 158°F) Temperature Humidity 5% to 95% non-condensing Electrostatic Discharge (ESD) +/- 15 V air +/- 8 V contact Light Bar Specifications The following table lists the light bar's technical specifications Table 25 Light Bar Technical Specifications Item Dimensions Height: 100 mm (3.94 in.) Width: 55.86 mm (2.2 in.) Width with USB-C: 60.1 mm (2.4 in.) Depth: 20.8 mm (0.82 in.) Depth with USB: (0.89 in.) Weight 52 g (1.8 oz) Operating 0°C to 40°C (32°F to 104°F) Temperature Storage -40°C to 70°C (-40°F to 158°F) Temperature Humidity 5% to 95% non-condensing Electrostatic Discharge (ESD) +/- 15 V air +/- 8 V contact Description 94 Technical Specifications TD50 Specifications The following table lists the TD50 specifications. Table 26 TD50 Technical Specifications Item Description Dimensions Height: 38.3 mm(1.51 in.) Width: 239.4 mm (9.43 in.) Length: 385.2 mm (15.17 in.) Weight 2.4 kg (5.3 lbs) Input Voltage 5 VDC Power Consumption up to 10 W Operating Temperature 0°C to 40°C (32°F to 104°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Humidity 5% to 95% non-condensing Electrostatic Discharge (ESD) +/- 15 V air discharge +/- 8 V contact discharge 95 www.zebra.com
References
Android Mobile App Developer Tools – Android Developers
Download Android Studio & App Tools - Android Developers
Patents
Patents
DataWedge - Zebra Technologies TechDocs
DataWedge - Zebra Technologies TechDocs
Zebra Technologies | Visible. Connected. Optimized. | Zebra
Copyright and Trademarks | Zebra
Software Product Categories and End User License Agreements | Zebra
Support and Downloads | Zebra
Legal | Zebra
Product Warranty Information | Zebra
Android Mobile App Developer Tools – Android Developers
Zebra | TechDocs
Proofpoint Targeted Attack Protection
Support and Downloads | Zebra