Cleanmate S 990 Robotic Vacuum Cleaner Instruction Manual
Cleanmate S 990 Robotic Vacuum Cleaner
Safety Instructions
Before using this product, please read the safety instructions and follow all regular safety precautions.
- Only authorized technicians should disassemble the product. Users are not allowed to disassemble or repair the product.
- Only use the original battery and power adapter (Model: GQ15-24006-AG) of the product for charging. Using an unmatched adapter may cause electric shock, fire or product damage.
- Do not touch the power cord, plug or adapter with wet hands.
- Do not use this product in wet or moist environment (any environment with liquid), e.g. bathroom or laundry.
- Do not have curtains, any kind of wrapping material, clothes or loose objects caught in the wheels.
- Before use, clear the floor (remove all fragile objects and cords, clothing, paper, loose cables, as well as make sure to lift curtains and drapes off the floor to avoid any possible accidents.)
- Make sure this product is not close to cigarette butts, lighters, matches or any flammables.
- Never use the product to clean combustible or highly volatile liquids, such as gasoline.
- Only use the product indoors, do not use it outdoors.
- If the product needs cleaning, clean it after the power is switched off.
- Do not over-bend or put pressure on the flexible cord with heavy or sharp objects.
- Do not sit on or attach an item on the top of this product. Beware of children or pets while the product is in operation.
- Do not place this product where it’s possible for the robot to drop off (table, chairs, etc.)
- Turn off the power switch during transportation or for long term storage.
- Before charging, check whether adapter and outlet are properly connected.
- To avoid tripping, all the people in the house should be noticed when this product is on.
- Check that the dustbin is empty prior to use.
- Use this product in temperature from 0ºC to 40ºC.
- Do not use this product in high-temperature environment or under intense sunlight for a long time.
- This appliance contains batteries that should only be replaceable by skilled persons. The battery must be removed from the product before it is scrapped. The battery should be disposed of properly for safety and environmental sake.
- For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.
- This appliance contains batteries that are only replaceable by skilled persons.
- Do not press or lift the LIDAR housing by hand this may case damage to the LIDAR module.

- Please clear the floor in order to to avoid getting the robot stuck.
- Do not push or pull on the laser sensor.
- Do not use the robot to clean up any liquids.
Product Components
Main Body and Accessories
Item | Description | Quantity |
1 | Main Body | 1 |
2 | Charging dock | 1 |
3 | Power Adapter | 1 |
4 | 2 in 1 Electronic Water Tank | 1 |
5 | Magnetic strip | 2 |
6 | Side Brush | 4 |
7 | Mopping Cloth | 2 |
8 | HEPA | 1 |
9 | Cleaning Brush | 2 |
10 | Manual | 2 |
11 | Remote control | 1 |
12 | Main brush | 1 |



Product Operation
APP Connection
- Step 1: Download the APP
- Step 2: Connect the robot to the WiFi network per the instruction in the APP
- Step 3: Control the robot, set up schedule or select cleaning mode via the APP




- When the robot runs out of power, it will look for the charging station automatically. After automatically charging, robot will continue to clean the remaining area if cleaning was not completed before re-charging.
- When robot is in stand by mode, press “Re-charge” button on the APP or remote and the robot will start looking for its charging station.

- When the robot is connect to the APP, the robot system time will synchronize with your mobile phone’s time.
- Once the cleaning time schedule setting is confirmed, robot will start cleaning automatically at the scheduled time.
- If the robot is powered off, its schedule will be canceled. The robot must be kept in standby on the charging station in order to keep the schedules.

Product Operation
Battery Charging
Charging Station Placement Place the charging station against the wall, remove obstacles about 1 meter at both sides and 2 meters in front of the station as show in the right figure. Note: if robot is switched off, then switch on the robot firstly before charging. Charge the robot in either way as shown below:
- plug one end of the adapter into the robot and the other end into the power socket
- Press “Re-charge” button on APP to operate the robot looking for the charging station automatically.
- Press the “ ” button twice in a short time, robot will go back to charging station for charging.
- In standby or working status, the robot will looks for charging docking automatically when battery capacity is low.
- During the process of looking for charging station, if the robot run out of power before arriving the charging station, it will broadcast voice “Battery low, robot is shutting down” and shut down within twenty minutes.
- When the robot is in working status, you should “Pause” it first, let it “Standby”, then press “Re-charge”.
- Please charge the robot up to 12 hours upon first charge.
- Charge the robot as soon as possible when battery capacity is low.
- The robot will return to the charging station automatically when accomplished cleaning or battery capacity is low.
- When you will not use the robot for ab extended period of time, please fully charge the battery, then switch off the robot and keep it in a cool but dry place.
- If the robot has been put aside over 3 months, please charge the robot for 12 hours before using it for cleaning.
Cleaning Modes
Below are the cleaning modes to meet different cleaning requirements of you.
Automatic Cleaning Mode
In standby status, press “ ” on robot body or press “ON/OFF” on APP, robot will enter automatic cleaning mode. Robot will start along the wall and plan the cleaning of a 4X4 ㎡ area with Zig-zag mode, and then after that moves to next 4X4 ㎡ area.
Max Cleaning Mode
Press “MAX” on APP to enter powerful cleaning mode, Robot will slow down its speed and increase its vacuum power, and speed up the mainbrush rotation for a deeper cleaning.
Mute Cleaning Mode
Press “Mute” on APP to enter low noise cleaning mode. The robot will slow down its moving speed and mainbrush rotating speed, and decrease its vacuum power to minimize the noise level.
Area Cleaning
Based on the existing complete map of house, press “Area” on the mapping page of APP, chose the size and location of a target area, and confirm it and start cleaning. Robot will go straight for cleaning the target area
Forbidden Aera Setting
Based on the existing complete map of house, press “Forbidden area” on the mapping page of APP, chose the size and location of the forbidden area, and confirm it and start cleaning. Robot will then clean the remaining area.
Product Operation
Rolling brush kit, dust bin kit should be well installed in the corresponding position (refer to below diagram)
How to assemble 2-in-one Water Tank
Step 1 : Take off the dust bin, unplug the rubber plug of water tank and inject water until filling it up,
Product Maintenance
Cleaning Side Brush
- Check if side brush is broken or something is stuck
- Clean the side brush
- If side brush is curly or deform, put them in hot water for 5 seconds
- If side brush is worn out then please change
- Wash the primary filter after every cleaning session, at least every 15-30 days to maximize its use life.
- Before installing the primary filter make sure it is dry.
- HEPA filter should be replaced if it has lost its shape or no longer fit tight against the filter frame.
- Recommended changing intervalls for the HEPA filter:
- Once per month if the robot is vacuuming seven days a week
- Every other month if it is used 3-4 days per week
- Every four months if used less than once per week.




- Wash the primary filter after every cleaningsession, at least 15-30 days to maximize its use life.
- Before installing the primary filter make sure is is dry.
- HEPA filter should be replaced if it has lost its shape or no longer fit tight against the filter frame.
- Recommended changing intervalls for the HEPA filter:
- Once per month if the robot is vacuuming seven days a week
- Every other month if it is used 3-4 days per week
- Every four months if used less than once per week.

Product Specifications
Classification | Item | Details |
Mechanical Specifications | Diameter | 325mm |
Height | 96mm | |
Weight | 2.4kg | |
Electrical Specifications | Voltage | 14.8V |
Battery | 2600 mAh Li-ion | |
Function Specifications | Big Dust Bin Capacity | 475ML |
Two-in-One Water tank & Dustbin Capacity | Water Tank 220ML/ Dustbin 230ML | |
Recharge System | Manual charge / Auto recharge | |
Charging Time | 4 Hours | |
Cleaning Time(Auto) | <120minutes | |
Cleaning Time(Max) | <60minutes | |
Cleaning Time (Eco) | <140 minutes |
Battery Removal
- Remove the screws on battery cover with a screw driver.
- Remove the battery cover.
- Grasp the insulating tape at two sides of the battery and lift the battery.
- Unplug the wire connector that links the battery and robot.
Trouble Shooting
If eorr occurs, LED indicator on the button will be red flash and there will be voice prompt for the instructions as follows.
Item | Fault Prompt | Cause | Solution |
1 | Main brush fault, please clean the main brush. | Main brush locked or binded | Pls dismantle and clean main brush. Pls remove all fragile objects and cords, clothing, paper, loose cables, make sure No scattered items on the ground. |
2 | Side brush fault, please clean the side brush. | Side brush locked or binded | Pls dismantle and clean side brush. Pls remove all fragile objects and cords, clothing, paper, loose cables, make sure No scattered items on the ground. |
3 | Wheel overload, please clean the wheel assembly. | Wheel locked or binded | Pls check and clean the wheel. Pls remove all fragile objects and cords, clothing, paper, loose cables, make sure No scattered items on the ground. |
4 | Front bumper fault, please tap the bumper | Front bumper locked | Pls tap the bumper times to clean it |
5 | Please clean the front bumper lens. | Something stick or shaded on the front bumper lens | Pls clean the front bumper lens |
6 | Please clean the anti-drop sensors | Something stick or shaded on the anti-drop sensors | Pls clean the anti-drop sensors |
7 | Please put the machine in a safe place. | Machine doesn’t in a safe place | Pls move the machine and restart it |
8 | Please turn on the power switch. | Power switch turn off during charging | Please turn on the power switch |
9 | Please poke the surface of the laser sensor. | The laser sensor locked or shaded by something | Pls clean the laser sensor |
10 | Please clean the laser sensor lens on top. | Something stick or shaded on the laser sensor | Pls clean the laser sensor and start-up robot in a safe place |
11 | Please click the start button again. | Button locked | Please click the start button again |
12 | Dust fan fault. Please contact after-sale service | Robot Fault | Pls Turn off the power switch and restart try again. Pls contact the after-service if no still no working. |
13 | Front wheel fault, pls restart | Robot Fault | Pls Turn off the power switch and restart try again. Pls contact the after-service if no still no working. |
14 | Communication error, please restart or contact after-sale service | Robot Fault | Pls Turn off the power switch and restart try again. Pls contact the after-service if no still no working. |
15 | Battery fault, please contact after-sale service | Battery temperature abnormal | Pls restart try again after the battery temperature recover. Pls contact the after-service if no still no working. |
16 | The robot is trapped. Please move to a new place | The robot trapped by something | Pls move robot to a new place and restart it. |
17 | Please put the robot on the charging station | Battery too low to find the charge station | Pls place robot on the charge station for charging. |
- switch the robot off then on and restart it.
- if restarting robot doesn’t work, please contact after-sales service center.
Customer support & Warranty
Do you have questions regarding your Cleanmate product? Please contact us at www.cleanmate.se For service & warranty issues Visit www.cleanmate.se, fill out the warranty form under the tab “Service” and your info & issue will be sent to our customer support. Welcome!
Documents / Resources
![]() |
Cleanmate S 990 Robotic Vacuum Cleaner [pdf] Instruction Manual S 990, Robotic Vacuum Cleaner, Vacuum Cleaner |
References
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[pdf]
User Manual Instructions Accessories Diagram
7 Bona CHINA Manual Cleanmate S990 Cleaning Side Brushes 13 Dust Bin and Filters manual dammsugare cleanmate 4000917 static elongroup se Document Article 274245 ||| Cleanmate Robotic Vacuum Cleaner Cleanmate S 990 Laser Mapping / APP Control / Electrical water tank Instruction Manual Please keep this instruction manual in your sight, read it thoroughly and carefully before using this product Contents Safety Instructions----------------------------------------... lang:en score:32 filesize: 4.5 M page_count: 25 document date: 2021-12-08 |
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[pdf]
User Manual
Manual Cleanmate S990 Coolest se 2022 01 31 — Endast auktoriserade tekniker får demontera produkten Användare inte eller reparera produk ten 2 Använd endast produktens originalbatteri manual dammsugare cleanmate 4000917 static elongroup Document Article 274244 ||| Cleanmate Robotdammsugare Cleanmate S 990 Laserkartlggning/APP-kontroll/Elektrisk vattentank BRUKSANVISNING Skerhetsanvisningar Ls skerhetsanvisningarna och vidta alla normala skerhetstgrder innan du anvnder produkten. 1. Endast auktoriserade tekniker fr demontera produkten. Anvndare fr inte demo... lang:no score:30 filesize: 4.79 M page_count: 24 document date: 2019-03-08 |
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[pdf]
User Manual Instructions Accessories Diagram
7 Bona CHINA Cleanmate cleanmate s 990 engelska coolest se media 3501 Cleanmate Robotic Vacuum Cleaner Cleanmate S 990 Laser Mapping / APP Control / Electrical water tank Instruction Manual Please keep this instruction manual in your sight, read it thoroughly and carefully before using this product Contents Safety Instructions----------------------------------------... lang:en score:28 filesize: 4.44 M page_count: 25 document date: 2019-03-08 |
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[pdf]
Cleanmate S 1000 indd Faktablad S990 faktablad dammsugare cleanmate 4000917 static elongroup se Document Article 274114 ||| CLEANMATE S 990 Avancerad APP-funktion och laser Cleanmate S 990 Robotdammsugare Cleanmate S 990 Den senaste och mest innovativa robotdammsugaren frn Cleanmate. Tag hjlp av Cleanmate-appen och kontrollera din robotdammsugare. Robotdammsugarens rrelsemnster kartlggs och lagras s att den undviker at... lang:no score:26 filesize: 4.45 M page_count: 1 document date: 2018-12-19 |
tags: Cleanmate, Robotic Vacuum Cleaner, S 990, Vacuum Cleaner,